Professional HVAC & Electrical Solutions For Cary Homeowners
Cary families have trusted us with their heating, cooling, and electrical work since 2005, and we've built that trust by showing up when we say we will and doing quality work at honest prices.
North Carolina weather keeps HVAC systems busy year-round, and homes here depend on reliable electrical service for everything from daily living to powering modern technology. We handle AC breakdowns, heating installations, rewiring projects, and everything in between with the same attention to detail.
Ready for Service?
You shouldn't have to wonder if you're getting straight answers about your home's systems. Our approach is simple—we assess the situation, explain your options clearly, provide upfront pricing, and let you make informed decisions.
No games, no pressure, just skilled electrical and air conditioning technicians who respect your home and your time.
Call 919-887-8284 today.
Recent Jobs and Reviews in Cary, NC
Customers say: # Customer Sentiment Analysis The reviews reflect an overwhelmingly positive sentiment toward the service technicians and company. Customers consistently express high satisfaction with the technical expertise, professionalism, and communication skills demonstrated by the service providers. There is a recurring theme of appreciation for thorough explanations of technical issues and options, with many customers highlighting how technicians took time to answer questions and address concerns. The reviews frequently mention the technicians' friendly, courteous demeanor and their ability to efficiently diagnose and resolve problems. Customers also value the punctuality and reliability of the service, with several noting their trust in the company based on consistent positive experiences. The overall tone is decidedly positive, with customers expressing gratitude, confidence in the work performed, and willingness to recommend the company to others. Many reviews specifically praise the technicians' knowledge, thoroughness, and ability to communicate complex information in an understandable way.
Our Local Reviews by City
- Angier, NC (24)
- Apex, NC (66)
- Benson, NC (1)
- Bunnlevel, NC (1)
- Cary, NC (56)
- Chapel Hill, NC (21)
- Clayton, NC (3)
- Coats, NC (1)
- Durham, NC (14)
- Fuquay-Varina, NC (193)
- Garner, NC (15)
- Godwin, NC (1)
- Holly Springs, NC (85)
- Knightdale, NC (1)
- Lillington, NC (17)
- Middle Creek, NC (3)
- Middle Creek Township, NC (1)
- Moncure, NC (1)
- Morrisville, NC (4)
- New Hill, NC (1)
- Panther Branch, NC (2)
- Pittsboro, NC (9)
- Pleasant Grove, NC (2)
- Raleigh, NC (91)
- Wake Forest, NC (7)
- Wendell, NC (2)
- Willow Spring, NC (3)
Job Locations and Reviews
Responded to no power issue affecting bedroom and attic circuits in 1994 home. Upon arrival, confirmed both areas were on same circuit with breaker in off position. Conducted thorough investigation to locate GFCI protection device that homeowner was unable to find. Located GFCI outlet, performed reset procedure, and verified proper circuit operation. Tested outlet functionality using digital voltage tester, confirming 120VAC and correct wiring configuration. Restored power to affected bedroom and attic areas, verified all outlets operational, and instructed homeowner on GFCI location and reset procedures for future reference.
Responded to service call for dim dawn-to-dusk exterior light fixture on left side of front entrance at 1979 residential property. Inspected wall-mounted decorative lantern-style fixture with photocell sensor and found reduced light output compared to matching fixture on opposite side. Accessed junction box to verify electrical connections, confirming proper wire terminations with wire nuts and grounding. Determined photocell sensor had degraded sensitivity causing premature dim operation. Recommended fixture replacement for optimal performance, but homeowner declined due to pending property sale, opting to leave as-is for new owner to address.
Conducted sales estimate for complete HVAC system replacement on 10-year-old unit experiencing refrigerant leak and extensive mold contamination throughout the system. Documented existing equipment condition including control board and electrical components, photographed current system configuration and exterior electrical service connections to provide comprehensive replacement proposal as alternative to costly repairs.
Responded to no cooling complaint on 10-year-old system for second opinion evaluation following previous contractor's refrigerant leak diagnosis. Performed comprehensive system inspection including attic air handler and control board examination. Assessed ductwork integrity, measured system pressures and temperatures, and evaluated electronic control components for proper operation. Documented findings with diagnostic images showing HVAC equipment condition and control board status to provide customer with complete assessment for informed decision-making regarding reported refrigerant leak concern.
Responded to sales call for residential property with two HVAC systems, focusing on downstairs Bryant unit from 2010 experiencing performance issues. Customer reported unit began showing signs of failure before winter and expressed concern about reliability for upcoming cooling season. Conducted on-site evaluation of outdoor Bryant package unit, documented equipment condition with photographs showing unit positioned on concrete pad with proper clearances, and assessed system age and overall operational status to provide replacement options.
Completed electrical installation work at 1986 residential property in preparation for owner relocation. Installed new dedicated outlet for microwave in kitchen, mounted kitchen light fixture, installed bedroom light fixture, and added two exterior light fixtures. Also installed weatherproof GFCI outlet on exterior wall to provide protected power access for outdoor use, ensuring proper ground fault protection and code compliance for exposed outdoor electrical service.
Completed comprehensive heating and air maintenance including an 80-point inspection on both HVAC units installed in the attic and crawl space locations. Performed thorough cleaning of outdoor condenser coils, burner assembly cleaning, and gas pressure adjustments to manufacturer specifications. Conducted full safety inspections of both systems, verifying proper operation of all components, ductwork integrity, and drainage systems. All equipment found operating within normal parameters following maintenance procedures.
Completed comprehensive heating and air maintenance including 80-point inspection on Lennox condensing unit (Model 13ACD-036-230-11). Performed outdoor coil cleaning, burner cleaning, and verified gas pressures within manufacturer specifications. Conducted electrical diagnostics with amp draw readings confirming system operating at 18.1 amps, within normal parameters for compressor and fan motor operation. All safety inspections passed with unit operating efficiently.
Installed two new GFCI outlets in separate upstairs bathrooms of a 19-year-old townhouse, each positioned near the toilet as requested. Ran dedicated 20-amp circuits from the main electrical panel to each bathroom location, installing new circuit breakers in available panel spaces. Verified proper GFCI functionality, confirmed correct polarity and grounding, and ensured all work met current NEC requirements for bathroom receptacles.
Responded to pre-sale electrical inspection findings at a 1979 residential property. Secured electrical panel that had become detached from mounting surface and restored proper attachment to ensure code compliance. Addressed double-tap breaker issue where two conductors were terminated on a single breaker pole not rated for dual connections, correcting the violation to meet NEC standards and eliminate potential safety hazard.
Successfully installed two Panasonic bathroom exhaust fans in the master bathroom, with electrical connections routed from the main electrical panel located in the garage. All wiring, mounting hardware, and ventilation components were provided and properly installed per manufacturer specifications and local electrical code requirements. Installation includes a three-year warranty on all parts and labor.
Completed comprehensive electrical system upgrade including installation of 50amp portable generator inlet with interlock kit and 20ft generator cord. Replaced existing meter panel combo and installed new main grounding system with safety wire to gas line. Installed whole home surge protector and performed complete panel rejuvenation on garage sub-panel with new breakers, ensuring all circuits meet current code requirements.
Responded to no cooling complaint on residential air conditioning system. Upon inspection, found evaporator coil completely frozen with heavy ice buildup, indicating restricted airflow or refrigerant issue. Outdoor condensing unit operational. Diagnosed frozen coil as primary cause of reduced cooling capacity. System requires defrost cycle completion and further evaluation of airflow restrictions, refrigerant charge levels, and potential filter or ductwork issues once coil is fully thawed.
Completed sales call for replacement of two HVAC systems, both units over 10 years old and currently operational. Photographed and assessed both outdoor condenser units positioned on concrete pads with proper landscaping clearance, documented existing electrical connections and meter installations, and provided replacement options for complete system upgrades.
Installed new electrical outlet in garage to support replacement garage door opener system. Previous outlet configuration was inadequate for new opener installation as identified by garage door service company. Ran appropriate wiring and installed code-compliant receptacle to proper specifications, enabling garage door contractor to proceed with opener replacement and complete their repair work.
Responded to service call for dishwasher electrical circuit repair in 1996 home. Upon arrival, inspected existing wiring that had been flagged by plumbing contractor during dishwasher replacement, finding rodent damage to branch circuit conductors. Removed damaged section of wire and ran new 12/2 NM-B cable from kitchen outlet receptacle to dishwasher location per NEC requirements. Verified proper grounding and circuit protection at panel. Tested outlet receptacle with GFCI tester, confirming correct wiring configuration and proper ground continuity. Made up all connections with appropriate wire nuts and secured conductors in electrical box. Completed final installation of dishwasher, connected to repaired circuit, and verified operational functionality. All work performed in compliance with current electrical code standards.
Responded to afterhours sales inquiry for 12-year-old Goodman GSX130241DA system (S/N 1403020767) with inadequate cooling performance on upstairs unit. Conducted attic inspection of air handler and ductwork system, documented existing equipment configuration and installation conditions. Presented replacement options to customer for aging dual-zone HVAC system, with downstairs unit currently operational and upstairs unit experiencing cooling deficiencies despite previous capacitor replacement.
Returned to property to reassess and requote previously estimated attic airflow repair system. Inspected attic space and documented existing conditions including displaced fiberglass insulation, exposed flexible ductwork connections to PVC ventilation piping, and T-junction configuration of existing system. Provided updated quotation for airflow system repairs based on current attic conditions.
Returned to property to meet with contractor regarding exterior trim repair work around electrical service equipment. Documented current condition of main electrical service panel, meter installation, and associated components mounted on exterior wall. Photographed digital smart meter, emergency disconnect panel, main service panel with exposed circuit breakers and internal wiring, and adjacent subpanel installation. All electrical equipment confirmed properly mounted on exterior backing board with appropriate conduit connections and weatherproofing. Coordinated with contractor to ensure trim repair work can proceed safely around energized electrical components without interference to service equipment or meter access.
Completed comprehensive preventive maintenance on dual HVAC systems including 80-point inspections on both units. Performed outdoor coil cleaning, burner cleaning, and adjusted gas pressures to manufacturer specifications. Conducted thorough safety inspections on all heating and cooling components to ensure proper operation and system efficiency.
Responded to customer concern regarding potential mold in HVAC system following third-party mold testing. Performed thorough inspection of Carrier air handler unit and associated ductwork in basement/crawl space area. Examined metal ductwork, supply and return air pathways, and accessible plenum sections for signs of moisture intrusion, microbial growth, or contamination. Inspected insulation between floor joists for water damage or mold presence. Reviewed unit operation and verified proper condensate drainage through PVC drain line. Provided customer education regarding fresh air ventilation damper operation and explained proper settings for outdoor air intake vent to address ongoing questions about vent positioning.
Addressed critical electrical safety hazards by removing damaged sparking wire leading to exterior and repairing connections within the main panel. Replaced all circuit breakers in the Bryant residential panel to ensure proper overcurrent protection and safe operation. Installed two grounding electrodes per National Electrical Code requirements and bonded the gas line with copper conductor to establish proper electrical grounding system for the residence.
Replaced three existing phone jacks with new Cat5e-rated keystone jacks mounted in a triple-gang wall plate. Terminated twisted pair cabling to each jack according to industry wiring standards and verified proper connections. Secured wall plate and restored telecommunications service to all three ports.
Conducted sales consultation for complete HVAC system replacement on 17-year-old equipment with furnace located in attic space. Coordinated with homeowner remotely to discuss replacement of both heating and cooling systems. Performed attic inspection and documented existing system configuration, including flexible ductwork, copper refrigerant lines, and current installation layout. Assessed ductwork condition to determine replacement needs. Discussed equipment options focusing on extended warranty coverage and provided recommendations for high-efficiency replacement systems to meet customer requirements.
Responded to service call regarding electrical panel issues identified during previous inspection. Upon arrival, performed comprehensive evaluation of main electrical panel and associated components. Inspected circuit breaker panel interior, verified proper breaker seating, examined bus bar connections, and assessed overall panel condition. Documented panel configuration showing dual rows of circuit breakers with circuit directory labels and digital monitoring device. Evaluated quad receptacle outlet installation below panel, noting wall surface deterioration and paint peeling in surrounding area. Photographed panel interior and exterior conditions for record-keeping purposes. Customer advised of findings and provided recommendations for addressing identified concerns.
Great service
Arron did and incredible job. Most appreciated
He was very thorough and found the problem
Professional
Fantastic
Jim Gangi came out and diagnosed the issues, conveyed his opinion and suggestions. No pressure and communicated his findings very well
5-star experience! Easy to make an appointment, great communication, excellent work from knowledgeable, experienced, friendly electricians. Site cleanup was perfect. Will definitely hire Dawson’s Electric again! Thanks, Jonathan and Mason!
Great and Friendly Service!
Jim was so helpful and proactive. He made sure that everything was cleaned. He came prepared with parts I didn’t have and he was absolutely pleasant to speak with! Ive always had awesome service with Dawson’s. I highly recommend them for any electrical work you need done.
Great service!
Tim is top notch. He and his partner were efficient, thoughtful, and laid out multiple price options for our service needs. He generously threw in a couple additions at no cost. Very nice guy as well. Would highly recommend.
Jonathan Baker did an excellent job of explaining options for my electrical system. He worked quickly and efficiently and was patient in explaining how my new gear works. Much appreciated!
Johnathan and Michael were very helpful
Jim did a really great job for us! The recessed lights he wired up in the living room just sparkle and we could not be happier. He also did excellent work in our garage and made sure to replace as much drywall as possible to cut down on our repairs. We would hire him again!
Will use them again
Professional, fast, and took great care to make our new fixtures look great!
The entire process was seamless with great communication. From schedule the appointment through all the work being done. Professional, courteous and job well done.
work done quickly and am satisfied.
Really great service. Very knowledgeable electrician
My experience with other electric companies, have been fairly poor. Dawson’s Electric was easy to make an appointment, they were on time, they looked presentable, they did a great job, they were quick, and the electrician (Jim Gangi) was the politest person. I was extremely impressed. As a woman, it is important for me to feel safe with the people that are working on my home. Jim was respectful, honest, and professional. I have multiple jobs in my upcoming new home and I will not hesitate to call Dawson’s Electric for all my electrical needs. Thank you!
Mr Torres was puntual, kept us informed at all times of his arrival. Listen to my needs and provided a clear responds to what it will take to get it done. Price was fair market value. Will use the for my next project. He completed the job promptly and did it very well.
Jonathan and Nathan were professional, thorough, knowledgeable and competent, as well as timely and clear at communication. What more could I want? Thanks for your help.
John did an excellent job and was a pleasure to work with.
Jonathan was awesome. I called to have someone dispatched and he was here in 30 minutes. He was very knowledgeable and provided great customer service. I will call Dawson for all of my electrical needs
Jonathan was on time, his estimates were good, they worked efficiently and cleaned up the job site afterwards... I could not have asked for a better experience.




