Keeping Raleigh Homes Comfortable & Powered Since 2005
We've been serving Raleigh homeowners for nearly 20 years with 5 Star AC and licensed electrician services, and we understand what it takes to keep homes in this area running smoothly.
From humid summers that push air conditioners to their limits to occasional cold snaps that test heating systems, we've seen it all. Whether you need emergency HVAC repair, furnace tune-ups, or electrical panel upgrades, we bring honest service and quality workmanship to every job.
We don't believe in high-pressure sales or surprise fees. Just straightforward answers about what your home needs and upfront pricing before we start work. Our licensed technicians show up on time, do the job right, and explain everything in plain English. From outlet installations to complete HVAC replacements, we handle it all with old-fashioned values.
Ready to get your home taken care of?
Give us a call at 919-887-8284 .
Frequently Asked Questions from Raleigh Homeowners
In most cases, no. The issues we commonly find include failed circuit boards, inducer motors, or systems that were not set up correctly during installation.
Yes. Many Raleigh homes have older HVAC systems or electrical panels. We regularly work on older systems and can recommend safe upgrades when needed.
The most common problems we are responding to are no heat at all, or the system is not keeping up during extreme cold. There are many different causes of no-heat situations, and they need to be diagnosed by an expert. Systems not keeping up are generally heat pump systems, and also have several root causes such as: Heat Strips not working, System not set up correctly, or low refrigerant charge.
Our HVAC Services for Raleigh Homes
Raleigh weather can be unpredictable, and your HVAC system needs to keep up. We provide full-service heating and cooling solutions designed for North Carolina homes.
Heating Services
We repair, install, and maintain all major heating systems, including furnaces and heat pumps. Whether your system is not producing heat, struggling to keep up during extreme cold, or due for routine maintenance, our team will diagnose the issue and walk you through your options.
Heating services include:
- Furnace repair and replacement
- Heat pump repair and installation
- No heat diagnostics
- Heating maintenance and seasonal inspections
Air Conditioning Services
Summers in Raleigh put serious strain on AC systems. We help homeowners stay cool with fast, reliable cooling services.
Air conditioning services include:
- AC repair and troubleshooting
- New system installation and replacement
- Preventative maintenance
- Efficiency evaluations and upgrades
Maintenance Plans for Year-Round Peace of Mind
Regular maintenance helps prevent breakdowns, improve efficiency, and extend the life of your HVAC and electrical systems. Our Peace of Mind Club makes it easy to stay ahead of issues before they turn into costly repairs.
Maintenance benefits include:
- Seasonal HVAC inspections
- Priority scheduling
- Reduced repair costs
- Improved system performance
Why Choose Dawson’s Electric & Air
Choosing a home service company is about more than just fixing a problem. It’s about trusting the people you invite into your home. At Dawson’s Electric & Air, we have built our reputation by showing up when it matters, doing the job right, and treating every home with care and respect.
- Family-owned and operated with deep roots in the Raleigh community
- Nearly two decades of experience serving local homes
- Licensed HVAC and electrical technicians under one trusted team
- Honest recommendations without pressure or surprise fees
- Clear communication so you understand your options before work begins
- Strong focus on safety, quality workmanship, and long-term solutions
- Actively involved in supporting local schools, charities, and community programs
From quick repairs to full system replacements, our goal is simple. We want every customer to feel confident, informed, and taken care of from the first call to the final walkthrough.
Schedule HVAC or Electrical Service in Raleigh Today
If your home needs heating, cooling, or electrical service in Raleigh, Dawson’s Electric & Air is ready to help. Whether it is an urgent repair or planned maintenance, our team will make sure the job is done right.
Call 919-887-8284 or contact us to schedule service with a trusted local team.
Recent Jobs and Reviews in Raleigh, NC
Customers say: # Customer Sentiment Analysis The reviews reflect an overwhelmingly positive sentiment toward the service technicians and company. Customers consistently express high satisfaction with the technical expertise, professionalism, and communication skills demonstrated by the service providers. There is a recurring theme of appreciation for thorough explanations of technical issues and options, with many customers highlighting how technicians took time to answer questions and address concerns. The reviews frequently mention the technicians' friendly, courteous demeanor and their ability to efficiently diagnose and resolve problems. Customers also value the punctuality and reliability of the service, with several noting their trust in the company based on consistent positive experiences. The overall tone is decidedly positive, with customers expressing gratitude, confidence in the work performed, and willingness to recommend the company to others. Many reviews specifically praise the technicians' knowledge, thoroughness, and ability to communicate complex information in an understandable way.
Our Local Reviews by City
- Angier, NC (24)
- Apex, NC (67)
- Benson, NC (1)
- Bunnlevel, NC (1)
- Cary, NC (56)
- Chapel Hill, NC (21)
- Clayton, NC (3)
- Coats, NC (1)
- Durham, NC (14)
- Fuquay-Varina, NC (195)
- Garner, NC (15)
- Godwin, NC (1)
- Holly Springs, NC (85)
- Knightdale, NC (1)
- Lillington, NC (17)
- Middle Creek, NC (3)
- Middle Creek Township, NC (1)
- Moncure, NC (1)
- Morrisville, NC (4)
- New Hill, NC (1)
- Panther Branch, NC (2)
- Pittsboro, NC (9)
- Pleasant Grove, NC (2)
- Raleigh, NC (92)
- Wake Forest, NC (7)
- Wendell, NC (2)
- Willow Spring, NC (3)
Job Locations and Reviews
Performed electrical inspection of dedicated circuit running from exterior panel box to interior electric fireplace in preparation for property sale. Traced wiring path from outdoor disconnect through crawl space to fireplace location, verifying proper installation, conductor sizing, and code compliance. Documented current condition of electrical components with photographs showing wiring route beneath structure and connection points at exterior panel. All electrical connections were found to be secure with no visible damage to conductors or safety concerns identified during inspection.
Responded to service call for installation of additional outdoor outlet for sewer pump equipment. Upon arrival, sewer contractors were on-site installing pump system requiring dedicated power source. Assessed existing exterior outlet and electrical panel capacity to determine circuit availability for new outlet installation. Installed second GFCI-protected outdoor outlet adjacent to existing receptacle, ran appropriate gauge wiring from main electrical panel, and connected new circuit with proper breaker protection. Verified all connections, tested both outlets for proper operation and ground fault protection, and confirmed adequate power supply for sewer pump system operation.
Responded to electrical emergency where homeowner accidentally drilled through an outlet wire while installing shelves on the first floor, causing circuit breaker to trip. Upon arrival, inspected the damaged circuit and opened electrical panel to assess the affected breaker and wiring system. Verified circuit integrity, confirmed proper breaker operation, and documented panel configuration showing main service disconnect, branch circuit breakers, and conductor routing. Evaluated the penetrated wire location within the wall cavity that had been partially opened by homeowner for visual inspection. Provided assessment of damage and recommendations for wire repair or replacement to restore safe electrical service to the affected outlet circuit.
Conducted site assessment for dedicated electrical circuit installation required for previously quoted mini-split system. Evaluated existing exterior electrical infrastructure and conduit routing options. Documented current electrical service entrance configuration and identified optimal pathway for new circuit installation to support mini-split unit. Photographed exterior wall conditions and existing electrical connections to determine materials and labor requirements for circuit installation quote.
Conducted sales consultation for 23-year-old residential split system with single-zone thermostat control. Inspected outdoor condenser unit positioned on concrete pad adjacent to structure, noting unit appears operational but homeowner reports performance issues and potential low refrigerant. Provided replacement quotes for AC-only option and full system replacement including furnace, as customer is evaluating equipment upgrade options ahead of cooling season.
Completed comprehensive tune-up maintenance on two original HVAC systems installed in 2013, both 13 years old. Performed electrical diagnostics using clamp meter to verify amperage draw and system performance on outdoor condensing units. All electrical connections, wiring, and components inspected and tested within normal operating parameters. Systems operating efficiently with no issues identified at time of service.
Completed comprehensive electrical service upgrade including installation of new 200 amp overhead service at relocated position with copper bus bars and new grounding system, with old overhead service properly capped. Installed 200 amp sub panel with new feeder wire and transferred all circuits from original panel to new locations with all new breakers and connections throughout. Rewired dedicated circuits for water heater, range, dryer, and A/C unit to meet current code requirements. Relocated garage feeder wires to interior panel and disconnected pool panel. Installed AFCI and GFCI protection breakers in required locations per NEC standards, including shock protection for ungrounded outlets. Installed hardwired interconnected smoke detectors in code-compliant locations and replaced approximately 40 outlets and switches throughout the residence. Added whole home surge protection device at main service. Coordinated utility disconnect and reconnect with power company and obtained nece
Conducted sales consultation for HVAC system in crawl space area. Documented existing equipment configuration including air handler unit mounted on concrete block foundation, flexible ductwork installation with both insulated black and metallic silver sections, and current PVC condensate drainage system. Performed diagnostic assessment of attic and crawl space conditions, photographed equipment layout and accessibility for future installation planning.
Completed comprehensive preventive maintenance on approximately 12-year-old HVAC system original to 2013 construction. Performed full 80-point inspection on heating and cooling equipment, cleaned outdoor condenser coils and burner assembly, verified and adjusted gas pressures to manufacturer specifications, and conducted thorough safety inspections of all system components. Inspected attic-mounted ductwork including main trunk line with reflective insulation and flexible branch ducts; all connections secure and properly sealed.
Completed comprehensive electrical work including replacement of defective shock-protected outlet on front porch, installation of dimmer switch at basement poker table, extension of basement light switch circuit to provide dedicated outlet for gun safe, and complete rewiring of landscape lighting system with new connections. Performed warranty work consisting of correcting HDMI cable orientation, installing subwoofer cable, and completing installation of cover plates for audio equipment and center channel speaker connections. All audio/video terminations were properly secured to binding posts and receiver terminals, with appropriate cable management to ensure system functionality and code compliance.
Responded to complaint of outdoor GFCI outlet producing clicking sounds every minute. Upon arrival, tested the exterior GFCI receptacle using Klein Tools outlet tester and confirmed proper ground and electrical function. Determined the clicking was caused by a nuisance tripping condition due to moisture infiltration in the weatherproof cover assembly. Reset the GFCI, verified proper operation of test and reset buttons, and confirmed outlet is functioning correctly with no further clicking or tripping issues.
Completed electrical panel correction work by removing double tapped breakers and installing two new dedicated breakers to bring the system up to code. Due to the deteriorated condition of the existing main panel, warranty coverage on the new breakers could not be provided.
Responded to service call for dryer outlet replacement and breaker inspection due to customer experiencing two failed dryers and suspected voltage irregularities. Accessed main electrical panel, inspected circuit breakers, wiring connections, and verified proper voltage supply to dryer circuit. Replaced defective dryer outlet with new NEMA 10-30R or 14-30R receptacle as required, ensuring secure connections and proper grounding. Tested circuit voltage and continuity to confirm electrical system integrity and proper operation.
Completed comprehensive heating and air maintenance on two HVAC units including 80-point inspection on each system. Performed outdoor coil cleaning, burner cleaning, and gas pressure adjustments as needed. Conducted full safety inspections and verified system operation. Measured electrical amperage at 70.87 amps on outdoor unit and confirmed thermostat functionality displaying proper temperature readings of 67°F with setpoint at 75°F.
Responded to service call for AC unit electrical issues following HVAC technician's recommendation. Upon inspection, discovered improper wiring at exterior disconnect serving the air conditioning unit, including exposed and damaged conductors on red wire with frayed stranded metal visible. Evaluated electrical connections between disconnect box and HVAC unit mounted on exterior wall with white vinyl siding. Documented existing conditions showing substandard wiring installation requiring correction to restore safe operation of cooling system.
Thomas did a great job with the summer seasonal tuneup of our three air conditioning systems. He really took the time to make sure everything was up to par and ready to go for the warm season.
Completed comprehensive 80-point heating and air maintenance inspection on three HVAC units under preventative maintenance agreement. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and full safety inspections on all systems. Noted one unit experiencing starting issue with humming sound but no fan or compressor engagement; suspect failed capacitor requiring replacement on return visit.
Completed comprehensive whole home electrical system evaluation on 1989 residence. Performed thorough inspection of main electrical panel, documenting circuit breaker configuration, wire connections, grounding system integrity, and overall panel condition. Assessed secondary electrical connection points including terminal blocks, conduit installations, and junction boxes, noting existing corrosion on metal support components and verifying proper wire gauge and connections throughout accessible areas.
Arrived on-site for scheduled appointment to provide new unit quote for 21-year-old HVAC system. Inspected existing outdoor condensing unit and associated components, including refrigerant line sets, electrical conduit, and exterior mounting configuration. Documented current equipment installation with photographs showing unit placement, electrical connections via weatherproof outdoor receptacle, PVC piping routing along building exterior, and ground-level clearances. Assessed site conditions including exterior wall access, utility connections, and potential installation considerations for equipment replacement. Provided homeowner with replacement system options and recommendations based on current system age and configuration.
Responded to follow-up service call regarding persistent musty odor in upstairs bedrooms originating from attic-mounted HVAC system, despite recent air purifier installation. Upon inspection, discovered significant dust and debris accumulation on heating element coils and blower motor assembly, with visible brownish buildup on heat exchanger fins and dust residue throughout blower housing. Documented condition of contaminated components with photos showing extent of buildup on both coil assembly and interior blower fan, which is contributing to ongoing odor issue and requires thorough cleaning or component replacement to resolve customer concern.
Completed comprehensive 32-point electrical system evaluation on 1959-built residence. Performed electrical panel maintenance including proper torquing of all connections and thorough inspection of panel components. Conducted GFCI outlet testing throughout the home using calibrated testing equipment, verifying proper ground fault protection and correct wiring configuration with readings of 124 VAC. Tested all AFCI breakers to ensure fire protection circuits functioned correctly. Performed smoke and carbon monoxide detector maintenance including battery replacement and operational testing of all units. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans at similar heights. All safety devices tested and confirmed operational, electrical connections properly secured, and system found to be functioning within normal parameters.
Responded to customer request for Challenger panel replacement at 1987-built residence. Upon arrival, performed visual inspection and documentation of existing electrical service equipment. Inspected main disconnect panel mounted on exterior wall, noting current configuration with terminal lugs, cable routing, and disconnect switch assembly. Assessed crawl space area to evaluate existing electrical distribution system, including exposed wiring runs through floor joists and connections to service panel. Documented all findings with photographs for replacement planning and permit application purposes.
Completed comprehensive heating and air maintenance on two residential systems (8 and 10 years old) including full 80-point inspections on both units. Performed outdoor coil cleaning, burner cleaning, and gas pressure adjustments as needed. Conducted thorough safety inspections, verified blower motor operation, and measured amperage draw at 56 amps AC to confirm proper electrical performance. All systems operating within manufacturer specifications upon completion.
Installed a dedicated 120V electrical circuit from the main electrical panel to the crawl space for a new dehumidifier unit. Ran approximately 40 feet of electrical conduit and wiring from the panel located in the garage to the crawl space access point. Replaced the overloaded GFCI outlet that was previously serving the dehumidifier. Installed appropriate circuit breaker in the electrical panel and verified all connections met code requirements. Tested the new dedicated circuit for proper voltage, grounding, and GFCI functionality to ensure safe operation of the dehumidifier without overloading existing circuits.
Completed HVAC ductwork installation in attic space, routing insulated flexible duct through existing wooden framework and floor joists. Installed rigid insulation panels between wall studs and secured all ductwork with appropriate strapping to ensure proper support and prevent sagging. Payment processed through Synchrony financing with approved down payment terms.
Completed full installation of Rheem variable speed R-454B heat pump system with outdoor unit rated at 208-230V/60Hz. System was properly charged with R-454B refrigerant, with factory charge of 3.145 lbs supplemented by field-added charge of 1.865 lbs for total system charge of 13.715 lbs as documented on equipment label. Installed and programmed multi-zone digital thermostat with humidity monitoring capabilities, currently controlling Zone 2 with temperature set point verified and operational. All electrical connections completed per manufacturer specifications, unit tested and confirmed operational in cooling mode.
Excellent Experience!
Aaron was very good and understood what I told him. Thanks for all you do
I have had many service people come to my house and work, Jeff Lawrence was definitely one of the best. Very courteous and willing to answer any questions I had. Dawson Electric is lucky to have him on their staff. Great Job.
Keith provided excellent service today. It’s so nice to know both our heating and cooling units are working as they should. The service was excellent.
LIFESAVERS! If I could give 6 stars, I would. Nick was amazing and I'm so thankful to have found people who care. He was here ALL day getting our power restored and putting up with the chaos of my family. 🙂 VERY HAPPY!
Renee, wow! Thank you so much for this incredible review! We’re beyond grateful for your kind words and are so glad Nick was able to take care of everything and get your power restored. Spending the whole day to make sure your home was safe and up and running is exactly the level of service we strive for, and we’re thrilled to hear he made such a positive impact. We truly appreciate your patience and hospitality while he worked through it all (family chaos included 😊). It means a lot to know you felt cared for throughout the process. Thank you again for trusting Dawson’s, we’re always here when you need us!
Curtis is very knowledgeable and helpful! He figured out what was wrong almost immediately and solved the problem. He really knows his stuff! Today he had Preston with him and he helped as well (his height is a true asset!). Always impressed by Dawson’s employees! And a special thank you to Amanda for calling Curtis back for me so quickly! Very happy with Dawson company!
All servicemen-technicians provide services that can be trusted. They always thoroughly explain the work & answer any of my questions . They just completed electrical upgrades to my older home. Everyone at Dawson’s makes me feel that I can have Better “Peace of Mind!”
These guys did a great job. Cleaned up everything and looks great.
I enjoyed meeting Aaron today, he was very friendly and professional. He arrived on time and performed the work requested. I appreciate him pointing out a plumbing problem about which I was unaware.
I had Dawson Electric install a generator interlock and outside inlet for my generator. Charlie visited to estimate the Job. He was personable and professional. He had to come back to complete the job after permitting was done and the parts arrived. He did the work with another electrician and from what I could tell did an excellent job. I
Excellent Servince and Attention.
Aaron was incredible. He's always very honest and answers all of my questions.
Fantastic service for the estimate. Very thorough.
Excellent service
Jonathan has worked with me several times, and every time he is thorough, knowledgeable, and completely professional. I am always confident that his work is done properly, safely, and to the highest standards.
We would have him back again.
Excellent customer service
It was nice to have him set everything up ahead of time and get to business. He gave several quotes on the lights that worked well for us. He's welcome back anytime!
Very knowledgeable and genuine
Great service.
Friendly, prompt and professional
The proof is in the pudding….Hope it all works as planned!!!
Jonathan is a very Custimer oriented person.
Well done, Jim! I would recommend him to others.
Repaired wiring and breaker panel




