Professional HVAC & Electrical Solutions For Cary Homeowners
Cary families have trusted us with their heating, cooling, and electrical work since 2005, and we've built that trust by showing up when we say we will and doing quality work at honest prices.
North Carolina weather keeps HVAC systems busy year-round, and homes here depend on reliable electrical service for everything from daily living to powering modern technology. We handle AC breakdowns, heating installations, rewiring projects, and everything in between with the same attention to detail.
Ready for Service?
You shouldn't have to wonder if you're getting straight answers about your home's systems. Our approach is simple—we assess the situation, explain your options clearly, provide upfront pricing, and let you make informed decisions.
No games, no pressure, just skilled electrical and air conditioning technicians who respect your home and your time.
Call 919-887-8284 today.
Recent Jobs and Reviews in Cary, NC
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and appreciation for the service provided. Customers consistently express gratitude for the professionalism, knowledge, and thoroughness demonstrated by the technicians. A dominant theme throughout the feedback is the expertise and clear communication skills of the service providers, with many reviewers highlighting how well problems were explained and how various options were presented without pressure or overselling. The promptness and responsiveness of the company stands out as a recurring positive element, with multiple customers noting same-day service and quick scheduling. Reviewers frequently emphasize the courteous, friendly, and respectful demeanor of the technicians, creating a welcoming and trustworthy experience. Many customers express strong loyalty and intent to use the service again, with several specifically mentioning their appreciation for working with a family-owned business. The sentiment of going "above and beyond" appears repeatedly, with customers feeling that technicians exceeded expectations through extra effort, extended hours, and genuine commitment to resolving issues. The overall tone is one of enthusiastic recommendation, with customers feeling confident, well-cared-for, and impressed by the quality of workmanship and customer service they received.
Our Local Reviews by City
- Angier, NC (27)
- Apex, NC (71)
- Benson, NC (1)
- Bunnlevel, NC (1)
- Cary, NC (62)
- Chapel Hill, NC (26)
- Clayton, NC (5)
- Coats, NC (1)
- Dunn, NC (1)
- Durham, NC (17)
- Fuquay-Varina, NC (209)
- Garner, NC (17)
- Godwin, NC (1)
- Holly Springs, NC (87)
- Knightdale, NC (1)
- Lillington, NC (21)
- Middle Creek, NC (3)
- Middle Creek Township, NC (1)
- Moncure, NC (1)
- Morrisville, NC (4)
- New Hill, NC (1)
- Panther Branch, NC (2)
- Pittsboro, NC (10)
- Pleasant Grove, NC (2)
- Raleigh, NC (97)
- Wake Forest, NC (8)
- Wendell, NC (3)
- Willow Spring, NC (4)
Job Locations and Reviews
Conducted site assessment for electrical modifications required due to vaulted ceiling renovations in bathroom and office areas. Inspected existing electrical panel to verify circuit capacity and breaker configuration for ceiling-mounted light fixtures and exhaust fan. Evaluated wiring routes and junction box locations to determine feasibility of relocating bathroom ceiling light, exhaust fan, and office light fixture to accommodate lowered ceiling installation.
Our technician, Bryant, was knowledgeable and friendly when making diagnoses of the electrical problems that we had. He was clear about pricing and the work that needed to be done. He completed the work quickly and made sure everything was working before he left.
Responded to report of tripped circuit breaker, loud pop, flash, and burning smell at electrical panel associated with electric oven circuit in vacant 1983 residential property. Upon arrival, accessed laundry room panel and inspected affected breaker and oven circuit wiring. Investigation revealed damaged oven receptacle with evidence of arcing and heat damage to brass contacts and wire connections. Disconnected power at breaker, removed compromised receptacle, and documented condition of electrical components and exterior meter installation. Oven is approximately 1-1.5 years old, and failure appears isolated to receptacle connection point rather than appliance itself.
Completed preventative maintenance tune-up on downstairs air handler unit located in attic space. Performed comprehensive inspection of blower motor assembly, electrical connections, and wiring harnesses, verifying all components were secure and functioning properly. Cleaned and inspected ductwork connections, checked refrigerant lines, and documented system condition with photos for pre-sale home inspection requirements.
Responded to service call for electrical repairs at 1996 residential property. Repaired severed wire that caused outdoor lighting circuit failure after accidental damage during deck construction work. Installed one additional exterior light fixture on the existing outdoor lighting circuit. Added three new electrical outlets in the garage to improve workspace functionality. Inspected main electrical panel, verified circuit capacity, and ensured all connections were secure and compliant with code requirements. All circuits tested and confirmed operational upon completion.
Completed comprehensive heating and air maintenance on two 2017 HVAC units per customer's morning arrival request. Performed 80-point inspection on each system, cleaned outdoor coils and burners, verified and adjusted gas pressures to manufacturer specifications, and conducted full safety inspections. All electrical components, controls, and connections tested and found operating within normal parameters with no issues identified on either unit.
Conducted site assessment for installation of four ceiling fans in family room corners of 1986-built residence with 9-foot ceilings. Inspected existing electrical panel to verify capacity and condition for additional circuit requirements; noted weathering and rust accumulation on exterior-mounted service panel with aging terminal connections. Provided estimate for supply and installation of four ceiling fan units, pending homeowner decision on contractor selection.
Responded to no cooling complaint on 2022 HVAC system previously installed by another contractor. Performed diagnostic evaluation of air conditioning system blowing warm air through supply vents. Inspected indoor air handler components including blower motor assembly, control board, transformer, and gas valve connections. Examined evaporator coil condition and verified proper fin alignment with no visible debris or damage. Documented system wiring configuration and electrical connections at control panel. Photographed interior components and evaporator coil assembly for service records and further assessment of cooling system performance issues.
Installed a 20-amp dedicated circuit from the garage panel to the second floor office with a quad outlet and Ethernet port. Added a dedicated GFCI-protected circuit for the upstairs bathroom bidet. Installed a whole home surge protector at the garage panel with 100k lifetime warranty. All circuits tested and verified operational upon completion.
Responded to report of clicking sound coming from light switch in third-story room that had experienced power loss. Upon arrival, verified customer had already reset breakers which restored power to the affected circuit. Investigated light switch exhibiting audible clicking noise and inspected associated wiring connections. Examined electrical panel for any signs of loose connections, overheating, or damaged breakers serving the third-story circuit. Noted presence of portable air conditioning unit that has been in continuous seasonal use on the same circuit. Performed voltage testing and thermal imaging scan of panel to identify any hot spots or abnormal readings. Inspected main service panel wiring organization and verified all circuit breakers were properly seated and functioning. Checked exterior meter base and service entrance connections for any issues that could affect circuit performance. Replaced defective light switch that was causing clicking sound due to worn internal contac
Responded to service call for second opinion on 3-ton first-floor cooling unit with reported failed fan motor. Previous contractor indicated motor was non-replaceable. Upon arrival, observed thermostat displaying abnormal temperature reading of 128 degrees while set to cooling mode at 75 degrees, confirming system malfunction. Performed visual inspection of indoor evaporator coil assembly and refrigerant line connections. Documented condition of finned coil, copper refrigerant tubing with insulation, and associated fittings within air handler cabinet. Assessed equipment age at 12 years and evaluated feasibility of motor replacement versus full system replacement options for customer consideration.
Responded to whole-home power loss after main breaker was manually shut off due to upstairs HVAC malfunction and would not reset. Inspected residential electrical panel, verified proper breaker operation, and successfully restored power to entire home by resetting the main disconnect switch.
Responded to sales call for completely non-operational HVAC system requiring electrical panel replacement. Coordinated with tech lead on-site to provide comprehensive estimate for panel replacement work to maintain customer relationship and consolidate services under single provider. Documented existing thermostat installation and exterior electrical infrastructure with photos showing electrical box, conduit routing, and foundation-level access points to support proposal development.
Responded to service call for two flush mount ceiling light fixtures that had detached from their mounting locations in a 1994 home. One fixture in the bonus room had completely fallen from the ceiling, while a second fixture in an upstairs bedroom was hanging unsecured by electrical wiring only. Upon inspection, determined that the original mounting hardware had failed due to age and inadequate support. Safely disconnected power to affected circuits, secured loose wiring, and reinstalled both flush mount fixtures using appropriate mounting brackets and hardware rated for ceiling applications. Verified proper electrical connections, restored power, and tested both fixtures for proper operation and secure mounting.
Responded to garage GFCI breaker tripping issue after homeowner added window-mounted LG air conditioning unit to circuit already serving refrigerator. Inspected garage electrical system, tested GFCI receptacle functionality, and verified circuit was experiencing overload condition when AC unit operated simultaneously with existing appliances. Confirmed circuit capacity was insufficient for combined load and recommended dedicated circuit installation for window AC unit to prevent continued nuisance tripping.
Responded to whole-house power loss in 1984 residential property. Upon arrival, confirmed customer experienced cascading breaker failure where initial breaker tripping caused arcing, secondary breaker trip, and complete power loss to home. Customer had successfully restored power by resetting main breaker prior to service call. Performed comprehensive electrical panel inspection, documenting main breaker assembly and all branch circuit breakers in dual-column configuration. Visually examined panel interior wiring connections, bus bars, and all circuit protection devices for signs of damage, overheating, or failure. Noted complex wire routing with multiple conductors and connections throughout panel box. Photographed panel condition showing standard residential breaker arrangement with labeled circuits including range, dryer, air conditioning, and water heater loads. Advised customer to contact utility company to verify proper voltage supply and rule out upstream power issues before fur
Responded to possible warranty recall after termite company identified unsealed and hanging equipment component from previous installation. Conducted thorough inspection of exterior HVAC equipment base and crawlspace area, documenting deteriorated foundation conditions including weathered masonry, peeling paint, and rusted vent grate with accumulated debris. Inspected attic space and verified insulation integrity around plumbing and HVAC system components. Photographed all relevant equipment conditions for warranty evaluation and documented findings for follow-up action.
Completed sales consultation for Mitsubishi mini split installation in residential garage. Customer has already consulted with Mitsubishi representative and selected specific model for the space, which is insulated with upgraded garage door and existing heating system used for workout area. Photographed installation site including electrical panel location in garage, ceiling-mounted garage door opener hardware, available wall space, and overall layout to prepare accurate installation quote and equipment placement recommendations.
Completed comprehensive electrical service upgrade including installation of new 200-amp exterior meter/panel with copper busbars and breakers, and new 100-amp subpanel in garage with copper busbars and breakers. Installed code-compliant grounding system with two ground rods and copper safety bonding wire to gas line per NEC requirements. Upgraded dryer circuit by installing new junction box below existing outlet and converting to 4-wire configuration. Installed GFCI protection in garage with line-load connections to control bathroom circuits, along with two new receptacles in primary bathroom. Added exterior-rated weather-resistant outlet at rear of home with proper siliconing and sealing for weatherproofing. Installed combination smoke/carbon monoxide detector in hallway per code requirements. Added new floor outlet in breakfast nook area for convenience. Integrated whole home surge protection device at main panel for equipment protection. Installed GFCI shock protection for washin
Completed HVAC system installation including outdoor condensing unit and interior ductwork modifications. New gray cylindrical outdoor unit installed on exterior pad under building soffit with proper refrigerant charge of 13oz and all safety labels verified. Interior metal ductwork installed in basement utility area with paint application and proper integration with existing wooden framing and insulation.
Completed annual 32-point electrical system evaluation on 1982 residential property. Performed comprehensive electrical panel maintenance including proper torquing of all connections and visual inspection of circuit breakers. Tested all GFCI/shock protection outlets and breakers to verify proper ground fault protection functionality. Conducted arc fault circuit interrupter breaker testing to ensure fire protection systems operating correctly. Performed smoke and carbon monoxide detector maintenance including battery replacement and operational testing of all units. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans up to 12 feet. All electrical systems found to be functioning properly with no safety concerns identified. Panel interior clean and well-organized with breakers properly labeled. All protective devices tested and confirmed operational within manufacturer specifications.
Assessed HVAC ductwork modification requirements for vaulted ceiling renovation project in office and bathroom areas. Evaluated existing air handler, flexible ductwork routing, and exhaust fan duct configuration in attic space to determine necessary adjustments for lowering duct runs to accommodate reduced ceiling height. Documented current system layout including flexible duct connections, rigid piping, and equipment positioning for project planning purposes.
Responded to no air conditioning complaint on three-zone HVAC system. Replaced all three defective zone damper motors to restore proper airflow control to each zone. Verified system operation and confirmed all zones cycling properly upon completion.
Completed comprehensive 32-point annual electrical system evaluation including electrical panel maintenance with proper torquing and connection verification. Performed GFCI outlet testing on multiple receptacles, confirming proper shock protection functionality with readings of 122 VAC and trip time of 0.18 seconds within acceptable parameters. Conducted arc fault breaker testing, smoke and CO2 detector maintenance with battery replacement and testing, replaced customer-supplied light bulbs in fixtures up to 12 feet, and cleaned ceiling fans up to 12 feet. All safety devices tested and verified operational.
Responded to emergency service call for tripped breaker that would not reset, resulting in power loss to breakfast room overhead and recessed lighting, as well as sun porch circuits. Upon inspection of main electrical panel, identified faulty breaker mechanism preventing proper reset function. Replaced defective circuit breaker with new unit, restored power to all affected areas, and verified proper operation of all lighting fixtures including overhead lights, recessed canned lights, and ceiling fan in the affected zones.
Installed dedicated 20-amp circuit from main panel in garage to upstairs office for computer equipment to prevent nuisance tripping. Ran NM cable through wall cavities, installed new breaker in panel, and terminated circuit at GFCI-protected outlet in office. Verified proper operation and ground fault protection using outlet tester, confirming correct wiring and GFCI functionality within acceptable trip time parameters.
Connor was terrific at explaining the problem with my AC unit. He walked me through what caused the problem and what he would do to correct it.
Rob Wishart went above and beyond, great communication and great customer service!! Thank you Rob!!!
Excellent work by Hayes with detailed explanation along with pics of the work performed
Isaac is a tremendous employee of Dawson. Today, Issac was very capable, extremely friendly, smart, respectful, and exhibited a very, very positive image of Dawson. It was a pleasure to have this very capable young man as our Dawson representative
Their service was done with integrity, quality and politeness. I will call them again for service I can trust.
Great service
Arron did and incredible job. Most appreciated
He was very thorough and found the problem
Professional
Fantastic
Jim Gangi came out and diagnosed the issues, conveyed his opinion and suggestions. No pressure and communicated his findings very well
5-star experience! Easy to make an appointment, great communication, excellent work from knowledgeable, experienced, friendly electricians. Site cleanup was perfect. Will definitely hire Dawson’s Electric again! Thanks, Jonathan and Mason!
Great and Friendly Service!
Jim was so helpful and proactive. He made sure that everything was cleaned. He came prepared with parts I didn’t have and he was absolutely pleasant to speak with! Ive always had awesome service with Dawson’s. I highly recommend them for any electrical work you need done.
Great service!
Tim is top notch. He and his partner were efficient, thoughtful, and laid out multiple price options for our service needs. He generously threw in a couple additions at no cost. Very nice guy as well. Would highly recommend.
Jonathan Baker did an excellent job of explaining options for my electrical system. He worked quickly and efficiently and was patient in explaining how my new gear works. Much appreciated!
Johnathan and Michael were very helpful
Jim did a really great job for us! The recessed lights he wired up in the living room just sparkle and we could not be happier. He also did excellent work in our garage and made sure to replace as much drywall as possible to cut down on our repairs. We would hire him again!
Will use them again
Professional, fast, and took great care to make our new fixtures look great!
The entire process was seamless with great communication. From schedule the appointment through all the work being done. Professional, courteous and job well done.
work done quickly and am satisfied.
Really great service. Very knowledgeable electrician






