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HVAC Apex, NC

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Dawsons Electric And Air Truck In Apex Nc 1

Heating and Cooling Solutions For Apex Homeowners

Apex families trust us for HVAC services that keep their homes comfortable in every season. From emergency repairs to new system installations and routine maintenance, we deliver the quality workmanship and honest communication you deserve.

Call 919-887-8284 or contact us online to schedule your heating and cooling service today.

Same Day AC Repair Service in Apex

If your AC is running but your home still isn’t getting cool, don’t sweat it.. Common causes include a clogged air filter, low refrigerant, or a failing compressor. The good news? A qualified NATE certified HVAC technician from Dawson's can often pinpoint the problem in under an hour and, in many cases, get your system back to cooling properly the very same day.

When Should I Schedule HVAC System Replacement?

Knowing when to replace rather than repair HVAC equipment saves money and prevents uncomfortable breakdowns. Several factors help determine optimal replacement timing for Apex homes.

  • Equipment Age Exceeds Expected Lifespan: Air conditioners and heat pumps typically last 12-15 years while furnaces can operate 15-20 years and older systems face increasing failure risks
  • Repair Costs Approach 50% Of Replacement: When single repairs cost half of new equipment prices, replacement provides better long-term value with warranty protection and improved efficiency
  • R-22 Refrigerant Systems Face Costly Repairs: Older air conditioners using phased-out R-22 refrigerant require expensive service and replacement with modern systems using environmentally-friendly refrigerants makes financial sense
  • Energy Bills Continue Rising Without Explanation: Declining efficiency means systems work harder to maintain comfort and replacement with high-efficiency equipment dramatically reduces monthly operating costs
  • Frequent Breakdowns Disrupt Family Comfort: Multiple service calls each season indicate failing equipment and replacement eliminates recurring repair expenses while restoring reliable home comfort

Our team provides honest replacement recommendations for Apex homes. Call 919-887-8284 to discuss your HVAC system's condition.

What Are The Benefits Of Ductless Mini-Split Systems?

Ductless mini-split systems offer flexible heating and cooling solutions particularly well-suited for Apex's growing community. These systems provide targeted comfort without extensive ductwork installations.

  • Ideal For Home Additions & Renovations: Bonus rooms, sunrooms, and converted garages gain efficient climate control without tearing through walls to extend existing ductwork throughout your property
  • Zone Control For Different Comfort Preferences: Individual room temperature settings allow family members to customize comfort while reducing energy waste in unoccupied spaces throughout your home
  • Energy Efficiency Reduces Monthly Bills: High-SEER ratings and room-by-room control mean you only heat or cool spaces you're actually using rather than conditioning your entire house
  • Quiet Operation Throughout Your Home: Indoor units operate much quieter than traditional forced-air systems and eliminate the noise from ductwork expanding and contracting during operation
  • Quick Installation With Minimal Disruption: Professional installation typically completes in one day with only small holes required for refrigerant lines rather than extensive ductwork modifications

Our technicians specialize in ductless system installations throughout Apex. Call 919-887-8284 to discuss your options.

How Often Should I Change My HVAC Air Filters?

Proper air filter maintenance directly impacts system efficiency, indoor air quality, and equipment longevity. Apex homeowners need to understand appropriate filter change schedules for optimal performance.

  • Standard 1-Inch Filters Require Monthly Replacement: Basic fiberglass or pleated filters need changing every 30 days to maintain proper airflow and prevent dust accumulation throughout your HVAC system
  • 4-Inch Pleated Filters Last 3-6 Months: Thicker high-efficiency filters with larger surface areas capture more contaminants and require less frequent replacement while providing superior filtration performance
  • Homes With Pets Need More Frequent Changes: Pet hair and dander clog filters faster than normal household dust and require more aggressive replacement schedules to maintain system efficiency
  • Spring Pollen Season Demands Extra Attention: Apex's high pollen counts during spring months overwhelm filters quickly and monthly checks ensure your system maintains proper airflow and filtration
  • Dirty Filters Cause Expensive System Damage: Restricted airflow from clogged filters forces equipment to work harder, increases energy consumption, and can cause compressor or heat exchanger failures

Set calendar reminders to check filters monthly. Call 919-887-8284 if you have questions about proper filter maintenance.

What Should Homeowners Know About Heat Pump Efficiency?

Heat pumps provide excellent year-round comfort in Apex's moderate climate. Understanding efficiency factors helps homeowners maximize performance and minimize operating costs throughout all seasons.

  • HSPF Ratings Measure Heating Efficiency: Heating Seasonal Performance Factor indicates how efficiently heat pumps warm your home and higher numbers mean better cold-weather performance and lower bills
  • SEER Ratings Indicate Cooling Performance: Seasonal Energy Efficiency Ratio measures air conditioning efficiency with modern high-efficiency units offering SEER ratings of 16-20 or higher for substantial savings
  • Regular Maintenance Preserves Efficiency: Annual professional service maintains refrigerant charge, cleans coils, and ensures all components operate optimally to deliver rated efficiency throughout system lifespan
  • Defrost Cycles Are Normal Operation: During cold weather, heat pumps periodically reverse operation to melt ice from outdoor coils and brief periods of reduced heating are normal maintenance functions
  • Auxiliary Heat Increases Operating Costs: Backup electric resistance heat activates during extremely cold weather or defrost cycles and uses more electricity than the heat pump's normal operation

We help Apex homeowners select and maintain efficient heat pump systems.

Your Apex HVAC Experts For Every Season

We're proud to serve Apex homeowners with heating and cooling services that combine technical expertise and straightforward customer care. Our commitment to quality work has made us a trusted name throughout the community. Customers appreciate our honest approach and dedication to their comfort.

Call 919-887-8284 or message us online to schedule your HVAC service.

Need electrical service in Apex? We have licensed electricians in your neighborhood ready to get plugged in.

Nearby HVAC Service Areas

Recent Jobs and Reviews in Apex, NC

Rated 5.0 out of 5 stars based on 7 customer reviews

Apex, NC at a glance

Dawson's Electric & Air has completed 10 jobs in Apex, NC in September 2026.

The 12 customer reviews shown here average 5.0 out of 5.

The most recent job was on September 14, 2026.

Job Locations and Reviews

Responded to no cooling call on 8-9 year old gas pack system with dual thermostats displaying "no signal" error. Upon arrival, found thermostats reading 84°F actual temperature with 70°F setpoint but unable to communicate with equipment. Accessed crawlspace and inspected gas pack unit where evidence suggested recent disturbance to low voltage wiring or control transformer connections, likely from recent home inspection activity. Reconnected loose low voltage wiring at equipment terminal block, restored power to communication circuit, and verified proper signal transmission between thermostats and gas pack. Tested system operation through full cooling cycle, confirmed both thermostats regained communication and control functionality, and verified unit achieved proper cooling output. System restored to normal operation with all controls responding appropriately.
Responded to no cooling call on 8-9 year old gas pack system with dual thermostats displaying "no signal" error. Upon arrival, found thermostats reading 84°F actual temperature with 70°F setpoint but unable to communicate with equipment. Accessed crawlspace and inspected gas pack unit where evidence suggested recent disturbance to low voltage wiring or control transformer connections, likely from recent home inspection activity. Reconnected loose low voltage wiring at equipment terminal block, restored power to communication circuit, and verified proper signal transmission between thermostats and gas pack. Tested system operation through full cooling cycle, confirmed both thermostats regained communication and control functionality, and verified unit achieved proper cooling output. System restored to normal operation with all controls responding appropriately.
Connor G.
Connor G. Checked in
Responded to no cooling call on 8-9 year old gas pack system with dual thermostats displaying "no signal" error. Upon arrival, found thermostats reading 84°F actual temperature with 70°F setpoint but unable to communicate with equipment. Accessed crawlspace and inspected gas pack unit where evidence suggested recent disturbance to low voltage wiring or control transformer connections, likely from recent home inspection activity. Reconnected loose low voltage wiring at equipment terminal block, restored power to communication circuit, and verified proper signal transmission between thermostats and gas pack. Tested system operation through full cooling cycle, confirmed both thermostats regained communication and control functionality, and verified unit achieved proper cooling output. System restored to normal operation with all controls responding appropriately.
Apex, NC 27502
Completed comprehensive heating and air maintenance on 2013 Carrier furnace system located in attic space. Performed 80-point inspection on unit, cleaned outdoor coils and burner assembly, verified and adjusted gas pressures to manufacturer specifications, and conducted full safety inspection of all system components including ductwork, electrical connections, condensate drainage, and venting systems. All equipment found operating within normal parameters upon completion of preventive maintenance service.
Completed comprehensive heating and air maintenance on 2013 Carrier furnace system located in attic space. Performed 80-point inspection on unit, cleaned outdoor coils and burner assembly, verified and adjusted gas pressures to manufacturer specifications, and conducted full safety inspection of all system components including ductwork, electrical connections, condensate drainage, and venting systems. All equipment found operating within normal parameters upon completion of preventive maintenance service.
Jose A.
Jose A. Checked in
Completed comprehensive heating and air maintenance on 2013 Carrier furnace system located in attic space. Performed 80-point inspection on unit, cleaned outdoor coils and burner assembly, verified and adjusted gas pressures to manufacturer specifications, and conducted full safety inspection of all system components including ductwork, electrical connections, condensate drainage, and venting systems. All equipment found operating within normal parameters upon completion of preventive maintenance service.
Apex, NC 27539
Review
I had a great experience with the installation of my new HVAC system by Santos. He did an excellent job, and the new system is working wonderfully. I’m very pleased with the installation and the performance of the new system.
Ann - Apex, NC 27502
Completed full HVAC system replacement consisting of Rheem RA16AY24AJ2NA 2-ton 16 SEER2 two-stage condenser with R-454B refrigerant, RCFY2417STANMC 2-ton N-coil cased evaporator with TXV, and R962V0603A17M4SCAP 96% AFUE 60,000 BTU two-stage gas furnace with variable speed ECM motor. Removed and properly disposed of existing equipment from premises. Installed new composite outdoor condenser pad and positioned condenser unit with proper electrical disconnect and connections. Replaced air handler plenum and associated collars to accommodate new equipment specifications. Installed air scrubber for enhanced indoor air quality. Mounted condensate pump in attic space with purple PVC drainage lines and float switch for overflow protection. Completed all refrigerant line connections, electrical wiring, and ductwork transitions. Performed complete system startup, verified proper operation of two-stage heating and cooling functions, confirmed variable speed blower motor operation, tested condensa
Completed full HVAC system replacement consisting of Rheem RA16AY24AJ2NA 2-ton 16 SEER2 two-stage condenser with R-454B refrigerant, RCFY2417STANMC 2-ton N-coil cased evaporator with TXV, and R962V0603A17M4SCAP 96% AFUE 60,000 BTU two-stage gas furnace with variable speed ECM motor. Removed and properly disposed of existing equipment from premises. Installed new composite outdoor condenser pad and positioned condenser unit with proper electrical disconnect and connections. Replaced air handler plenum and associated collars to accommodate new equipment specifications. Installed air scrubber for enhanced indoor air quality. Mounted condensate pump in attic space with purple PVC drainage lines and float switch for overflow protection. Completed all refrigerant line connections, electrical wiring, and ductwork transitions. Performed complete system startup, verified proper operation of two-stage heating and cooling functions, confirmed variable speed blower motor operation, tested condensa
Santos C.
Santos C. Checked in
Completed full HVAC system replacement consisting of Rheem RA16AY24AJ2NA 2-ton 16 SEER2 two-stage condenser with R-454B refrigerant, RCFY2417STANMC 2-ton N-coil cased evaporator with TXV, and R962V0603A17M4SCAP 96% AFUE 60,000 BTU two-stage gas furnace with variable speed ECM motor. Removed and properly disposed of existing equipment from premises. Installed new composite outdoor condenser pad and positioned condenser unit with proper electrical disconnect and connections. Replaced air handler plenum and associated collars to accommodate new equipment specifications. Installed air scrubber for enhanced indoor air quality. Mounted condensate pump in attic space with purple PVC drainage lines and float switch for overflow protection. Completed all refrigerant line connections, electrical wiring, and ductwork transitions. Performed complete system startup, verified proper operation of two-stage heating and cooling functions, confirmed variable speed blower motor operation, tested condensa
Apex, NC 27502
Completed comprehensive heating and air maintenance on one 2012 HVAC system including full 80-point inspection of both indoor furnace unit and outdoor condensing unit. Performed outdoor coil cleaning to remove debris and vegetation buildup, burner assembly cleaning, and gas pressure testing with adjustments to manufacturer specifications. Conducted complete safety inspection verifying proper electrical connections, refrigerant lines, condensate drainage, and all operational controls. All systems tested and confirmed operating within normal parameters. Customer has second unit that will be enrolled for future maintenance coverage.
Completed comprehensive heating and air maintenance on one 2012 HVAC system including full 80-point inspection of both indoor furnace unit and outdoor condensing unit. Performed outdoor coil cleaning to remove debris and vegetation buildup, burner assembly cleaning, and gas pressure testing with adjustments to manufacturer specifications. Conducted complete safety inspection verifying proper electrical connections, refrigerant lines, condensate drainage, and all operational controls. All systems tested and confirmed operating within normal parameters. Customer has second unit that will be enrolled for future maintenance coverage.
Jose A.
Jose A. Checked in
Completed comprehensive heating and air maintenance on one 2012 HVAC system including full 80-point inspection of both indoor furnace unit and outdoor condensing unit. Performed outdoor coil cleaning to remove debris and vegetation buildup, burner assembly cleaning, and gas pressure testing with adjustments to manufacturer specifications. Conducted complete safety inspection verifying proper electrical connections, refrigerant lines, condensate drainage, and all operational controls. All systems tested and confirmed operating within normal parameters. Customer has second unit that will be enrolled for future maintenance coverage.
Apex, NC 27502
Completed comprehensive heating and air maintenance on 2017 system including 80-point inspection, outdoor coil cleaning, burner cleaning, and gas pressure adjustments. Performed electrical measurements using clamp meter to verify proper system operation and conducted thorough safety inspections. Scheduled arrival during late afternoon window as requested to accommodate customer availability.
Completed comprehensive heating and air maintenance on 2017 system including 80-point inspection, outdoor coil cleaning, burner cleaning, and gas pressure adjustments. Performed electrical measurements using clamp meter to verify proper system operation and conducted thorough safety inspections. Scheduled arrival during late afternoon window as requested to accommodate customer availability.
Thomas M.
Thomas M. Checked in
Completed comprehensive heating and air maintenance on 2017 system including 80-point inspection, outdoor coil cleaning, burner cleaning, and gas pressure adjustments. Performed electrical measurements using clamp meter to verify proper system operation and conducted thorough safety inspections. Scheduled arrival during late afternoon window as requested to accommodate customer availability.
Apex, NC 27502
Completed comprehensive heating and air maintenance on two 2019 HVAC units under maintenance coverage. Performed 80-point inspection on each system, including thorough evaluation of electrical components, capacitors, contactors, and wiring connections. Cleaned outdoor condenser coils to ensure optimal heat transfer efficiency. Conducted burner cleaning and adjusted gas pressures to manufacturer specifications. Completed full safety inspections on both units, verifying proper operation of all safety controls and electrical connections. All systems tested and confirmed operational upon completion. Visit rescheduled at customer request for week of July 27th.
Completed comprehensive heating and air maintenance on two 2019 HVAC units under maintenance coverage. Performed 80-point inspection on each system, including thorough evaluation of electrical components, capacitors, contactors, and wiring connections. Cleaned outdoor condenser coils to ensure optimal heat transfer efficiency. Conducted burner cleaning and adjusted gas pressures to manufacturer specifications. Completed full safety inspections on both units, verifying proper operation of all safety controls and electrical connections. All systems tested and confirmed operational upon completion. Visit rescheduled at customer request for week of July 27th.
Jose A.
Jose A. Checked in
Completed comprehensive heating and air maintenance on two 2019 HVAC units under maintenance coverage. Performed 80-point inspection on each system, including thorough evaluation of electrical components, capacitors, contactors, and wiring connections. Cleaned outdoor condenser coils to ensure optimal heat transfer efficiency. Conducted burner cleaning and adjusted gas pressures to manufacturer specifications. Completed full safety inspections on both units, verifying proper operation of all safety controls and electrical connections. All systems tested and confirmed operational upon completion. Visit rescheduled at customer request for week of July 27th.
Apex, NC 27502
Completed full HVAC system installation in attic space consisting of Rheem Endeavorâ„¢ Line 3.5 ton 14.3 SEER2 condenser (Model RA14AY42AJ1NA) with R-454B refrigerant, 4 ton N-coil cased evaporator coil (Model RCFY4821STANMC) with TXV, and Classic 80% AFUE single-stage gas furnace (Model R801T0754A17UHSNAS) rated at 75,000 BTU with constant torque motor and standard NOx emissions. Mounted furnace unit on metal platform in attic with proper clearances and structural support. Connected metallic supply plenum and installed vertical main trunk ductwork extending from furnace. Ran and secured copper refrigerant line set between outdoor condenser and indoor evaporator coil. Installed black flexible return air ductwork to furnace intake. Completed all electrical connections including 208-230V single-phase power supply to condenser and low-voltage control wiring between units. Installed white PVC condensate drain lines with proper pitch and termination. Verified all gas connections to furnace wi
Completed full HVAC system installation in attic space consisting of Rheem Endeavorâ„¢ Line 3.5 ton 14.3 SEER2 condenser (Model RA14AY42AJ1NA) with R-454B refrigerant, 4 ton N-coil cased evaporator coil (Model RCFY4821STANMC) with TXV, and Classic 80% AFUE single-stage gas furnace (Model R801T0754A17UHSNAS) rated at 75,000 BTU with constant torque motor and standard NOx emissions. Mounted furnace unit on metal platform in attic with proper clearances and structural support. Connected metallic supply plenum and installed vertical main trunk ductwork extending from furnace. Ran and secured copper refrigerant line set between outdoor condenser and indoor evaporator coil. Installed black flexible return air ductwork to furnace intake. Completed all electrical connections including 208-230V single-phase power supply to condenser and low-voltage control wiring between units. Installed white PVC condensate drain lines with proper pitch and termination. Verified all gas connections to furnace wi
Ethan N.
Ethan N. Checked in
Completed full HVAC system installation in attic space consisting of Rheem Endeavorâ„¢ Line 3.5 ton 14.3 SEER2 condenser (Model RA14AY42AJ1NA) with R-454B refrigerant, 4 ton N-coil cased evaporator coil (Model RCFY4821STANMC) with TXV, and Classic 80% AFUE single-stage gas furnace (Model R801T0754A17UHSNAS) rated at 75,000 BTU with constant torque motor and standard NOx emissions. Mounted furnace unit on metal platform in attic with proper clearances and structural support. Connected metallic supply plenum and installed vertical main trunk ductwork extending from furnace. Ran and secured copper refrigerant line set between outdoor condenser and indoor evaporator coil. Installed black flexible return air ductwork to furnace intake. Completed all electrical connections including 208-230V single-phase power supply to condenser and low-voltage control wiring between units. Installed white PVC condensate drain lines with proper pitch and termination. Verified all gas connections to furnace wi
Apex, NC 27523
Completed annual HVAC preventive maintenance on 2021 Carrier outdoor condensing unit. Performed comprehensive inspection of condenser coil, fan motor, compressor, and electrical connections. Noted weathering and corrosion on internal electrical connection box and control panel components with visible mineral deposits and debris accumulation. Cleaned condenser coil, checked refrigerant pressures, verified proper fan operation, and tested all safety controls. Unit operating within manufacturer specifications upon completion of maintenance service.
Completed annual HVAC preventive maintenance on 2021 Carrier outdoor condensing unit. Performed comprehensive inspection of condenser coil, fan motor, compressor, and electrical connections. Noted weathering and corrosion on internal electrical connection box and control panel components with visible mineral deposits and debris accumulation. Cleaned condenser coil, checked refrigerant pressures, verified proper fan operation, and tested all safety controls. Unit operating within manufacturer specifications upon completion of maintenance service.
Jose A.
Jose A. Checked in
Completed annual HVAC preventive maintenance on 2021 Carrier outdoor condensing unit. Performed comprehensive inspection of condenser coil, fan motor, compressor, and electrical connections. Noted weathering and corrosion on internal electrical connection box and control panel components with visible mineral deposits and debris accumulation. Cleaned condenser coil, checked refrigerant pressures, verified proper fan operation, and tested all safety controls. Unit operating within manufacturer specifications upon completion of maintenance service.
Apex, NC 27502
Responded to no cooling call on central air system experiencing intermittent shutdowns during mid-afternoon hours, requiring circuit breaker resets to restore operation. Performed diagnostic testing and measured static pressure at 0.12" w.c. on air handler unit, noting excessive condensation present on equipment cabinet. Inspected furnace combustion chamber and burner assemblies, documenting condition of ceramic fiber burner ports and igniter components. Addressed mold concerns in supply plenum as requested and evaluated system performance following previous capacitor replacement and air intake cleaning.
Responded to no cooling call on central air system experiencing intermittent shutdowns during mid-afternoon hours, requiring circuit breaker resets to restore operation. Performed diagnostic testing and measured static pressure at 0.12" w.c. on air handler unit, noting excessive condensation present on equipment cabinet. Inspected furnace combustion chamber and burner assemblies, documenting condition of ceramic fiber burner ports and igniter components. Addressed mold concerns in supply plenum as requested and evaluated system performance following previous capacitor replacement and air intake cleaning.
Hayes H.
Hayes H. Checked in
Responded to no cooling call on central air system experiencing intermittent shutdowns during mid-afternoon hours, requiring circuit breaker resets to restore operation. Performed diagnostic testing and measured static pressure at 0.12" w.c. on air handler unit, noting excessive condensation present on equipment cabinet. Inspected furnace combustion chamber and burner assemblies, documenting condition of ceramic fiber burner ports and igniter components. Addressed mold concerns in supply plenum as requested and evaluated system performance following previous capacitor replacement and air intake cleaning.
Apex, NC 27502
Responded to complaint of upstairs HVAC unit blowing warm air instead of cooling. Upon arrival, instructed homeowner to power down the system to prevent further issues. Performed diagnostic inspection of recently installed upstairs unit, checking thermostat operation and airflow at supply registers. Measured supply air temperature at ceiling vent register reading 385°F, confirming warm air discharge. Documented thermostat display and vent conditions with photos for warranty evaluation purposes.
Responded to complaint of upstairs HVAC unit blowing warm air instead of cooling. Upon arrival, instructed homeowner to power down the system to prevent further issues. Performed diagnostic inspection of recently installed upstairs unit, checking thermostat operation and airflow at supply registers. Measured supply air temperature at ceiling vent register reading 385°F, confirming warm air discharge. Documented thermostat display and vent conditions with photos for warranty evaluation purposes.
Hayes H.
Hayes H. Checked in
Responded to complaint of upstairs HVAC unit blowing warm air instead of cooling. Upon arrival, instructed homeowner to power down the system to prevent further issues. Performed diagnostic inspection of recently installed upstairs unit, checking thermostat operation and airflow at supply registers. Measured supply air temperature at ceiling vent register reading 385°F, confirming warm air discharge. Documented thermostat display and vent conditions with photos for warranty evaluation purposes.
Apex, NC 27502
Review
Very thorough and professional. Aaron walked through the details of the HVAC system patiently. Highly recommended.
Balaji Nagarajan - Apex, NC 27523
Response from Dawson's Electric & Air:

Thank you so much, Balaji! We really appreciate you taking the time to share this. Aaron takes pride in making sure our customers understand what’s going on with their HVAC system, so we’re glad he took the time to walk through everything with you and answer your questions. We’ll be sure to pass along your kind words to him. Thank you for choosing Dawson’s and for the recommendation!

Review
Excellent
Ann - Apex, NC 27502
Review
I was impressed with Connor and Jose yesterday, but today I am blown away.
Ann - Apex, NC 27502
Review
After losing confidence in my previous HVAC provider, I requested a second opinion from this company and am very glad I did. Connor conducted his thorough inspection and identified significant issues that had previously been overlooked, including collapsed ductwork near an air purifier installed by the other company. He carefully documented his findings with photos and clear explanations. To ensure accuracy, he also involved his supervisor Keith and another technician, Jose, to independently review and validate his assessment before recommending any repairs. This level of thoroughness, documentation, and transparency restored my confidence. I feel comfortable moving forward with this team to complete the repairs and stand behind their work. Highly recommend Connor and his team.
Ann - Apex, NC 27502
Review
Quick professional service
Jacob - Apex, NC 27539
Review
I was not home when Ethan installed our new heat pump and air handler, but my wife was. She said Ethan did a great job and helped her with any questions she had about the installation process.
Brian Passineau - Apex, NC 27539
Response from Dawson's Electric & Air:

Thank you, Brian, for the great review! We’re glad Connor was able to help with your HVAC service at your Apex home and provide a clear, honest assessment of your system. At Dawson’s Electric & Air, we believe homeowners should always feel informed and comfortable, not pressured. It’s great to hear Connor took the time to explain what was going on with your system and gave you the information you needed to make the right decision for your home and budget, without any sales pressure. We truly appreciate you trusting our team for your Apex HVAC needs, and we’ll be sure to share your kind words with Connor! 6/29/26 Hi Brian, thank you for updating your review and for trusting Dawson's Electric & Air with your new HVAC system! We're so glad Connor took the time to answer your questions, explain your options, and help you make the decision that was right for your home, without any pressure. We know replacing an HVAC system is a major investment, so it's important to us that homeowners feel informed and confident throughout the process. We're honored you chose us for your new system installation and appreciate the opportunity to earn your trust. Thank you again for your recommendation. We look forward to completing your installation and keeping your Apex home comfortable for many years to come!

Review
Aaron did a great job
Robert - Apex, NC 27502
Review
He was courteous and seemed to genuinely care about doing the work in a professional manner. Walked me through the process and listened to my concerns and addressed them all. Cleaned up the job site after the work was completed. Very happy with the end product.
Robert Yelton - Apex, NC 27523
Response from Dawson's Electric & Air:

Thank you, Robert, for taking the time to share your experience! We're pleased to hear that Hayes was able to accurately diagnose the failed zone damper motor and provide a solution for your HVAC system. We especially appreciate you recognizing his extra effort to adjust the airflow and help reduce strain on the other damper motors, which can improve system performance and reliability. At Dawson's Electric & Air, we believe in providing thorough HVAC diagnostics, honest recommendations, and proactive solutions to help homeowners throughout Raleigh, Fuquay-Varina, Holly Springs, Garner, and surrounding areas stay comfortable year-round. We'll be sure to share your kind words with Hayes. Thank you for trusting us with your home's heating and cooling system! 7/29/26 Thank you so much for your thoughtful review, Robert! We're thrilled to hear Aaron provided a thorough HVAC maintenance and air conditioner inspection, taking the time to explain his findings, share photos, and provide transparent pricing for any future recommendations. We believe homeowners should feel informed and confident about their heating and cooling system, and we're glad Aaron delivered that experience. Thank you for trusting Dawson's Electric & Air with your home's HVAC needs. We look forward to keeping your system running efficiently for years to come! 7/30/26 Thank you so much for your wonderful review, Robert! We're thrilled to hear you had such a positive experience with your EV charger installation. Taking the time to explain the process, answer questions, and leave your home as clean as we found it are all part of the level of service we strive to provide every day. We're so glad you were happy with your new dedicated circuit and electric vehicle charger installation. As more homeowners make the switch to electric vehicles, having a professionally installed home charging station is one of the safest and most convenient upgrades you can make. Thank you for trusting Dawson's Electric & Air with your home electrical project. We truly appreciate your recommendation and look forward to helping you with any future electrical services, EV charger installations, or home electrical upgrades in the Raleigh area. Enjoy your new charger!

Review
Betty Payton - Apex, NC 27523
Response from Dawson's Electric & Air:

Betty, thank you for the 5-star review! We appreciate you choosing Dawson's Electric & Air for your home service needs. Our team is committed to providing homeowners with reliable HVAC and electrical services, professional workmanship, and the peace of mind that comes from knowing the job is done right. Thank you for your support and trust in our team. We look forward to serving you again whenever you need heating, air conditioning, or electrical services.

Review
Aaron is a great technician. He is very personable and knowledgeable with wonderful communications skills. I highly recommend Aaron for the work he does on the HVAC system.
David Hurley - Apex, NC 27502
Response from Dawson's Electric & Air:

David, thank you for taking the time to share your feedback and for recommending Dawson's Electric & Air. We’re glad to hear that Aaron provided a great experience during your HVAC service visit. His professionalism, knowledge, and clear communication are qualities we strive for across our entire team, and it’s great to know he delivered that level of service in your home. We appreciate your recommendation and your trust in our team for your HVAC needs. If there’s ever anything else we can assist you with, we’re always here to help!

Review
Connor was amazing, informative, professional, and knowledgeable. I am grateful for your team and Connor’s thoroughness, honesty, professionalism, and suggestions. Thank you!
KrisAnn - Apex, NC 27539