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Raleigh, NC HVAC

green-stars

Keeping Raleigh Homes Comfortable & Powered Since 2005

We've been serving Raleigh homeowners for nearly 20 years with 5 Star AC and licensed electrician services, and we understand what it takes to keep homes in this area running smoothly.

From humid summers that push air conditioners to their limits to occasional cold snaps that test heating systems, we've seen it all. Whether you need emergency HVAC repair, furnace tune-ups, or electrical panel upgrades, we bring honest service and quality workmanship to every job.

We don't believe in high-pressure sales or surprise fees. Just straightforward answers about what your home needs and upfront pricing before we start work. Our licensed technicians show up on time, do the job right, and explain everything in plain English. From outlet installations to complete HVAC replacements, we handle it all with old-fashioned values.

Ready to get your home taken care of?

Give us a call at 919-887-8284 .

Frequently Asked Questions from Raleigh Homeowners

Our HVAC Services for Raleigh Homes

Raleigh weather can be unpredictable, and your HVAC system needs to keep up. We provide full-service heating and cooling solutions designed for North Carolina homes.

Heating Services

We repair, install, and maintain all major heating systems, including furnaces and heat pumps. Whether your system is not producing heat, struggling to keep up during extreme cold, or due for routine maintenance, our team will diagnose the issue and walk you through your options.

Heating services include:

  • Furnace repair and replacement
  • Heat pump repair and installation
  • No heat diagnostics
  • Heating maintenance and seasonal inspections

Air Conditioning Services

Summers in Raleigh put serious strain on AC systems. We help homeowners stay cool with fast, reliable cooling services.

Air conditioning services include:

  • AC repair and troubleshooting
  • New system installation and replacement
  • Preventative maintenance
  • Efficiency evaluations and upgrades

Maintenance Plans for Year-Round Peace of Mind

Regular maintenance helps prevent breakdowns, improve efficiency, and extend the life of your HVAC and electrical systems. Our Peace of Mind Club makes it easy to stay ahead of issues before they turn into costly repairs.

Maintenance benefits include:

  • Seasonal HVAC inspections
  • Priority scheduling
  • Reduced repair costs
  • Improved system performance

Why Choose Dawson’s Electric & Air

Choosing a home service company is about more than just fixing a problem. It’s about trusting the people you invite into your home. At Dawson’s Electric & Air, we have built our reputation by showing up when it matters, doing the job right, and treating every home with care and respect.

  • Family-owned and operated with deep roots in the Raleigh community
  • Nearly two decades of experience serving local homes
  • Licensed HVAC and electrical technicians under one trusted team
  • Honest recommendations without pressure or surprise fees
  • Clear communication so you understand your options before work begins
  • Strong focus on safety, quality workmanship, and long-term solutions
  • Actively involved in supporting local schools, charities, and community programs

From quick repairs to full system replacements, our goal is simple. We want every customer to feel confident, informed, and taken care of from the first call to the final walkthrough.

Schedule HVAC or Electrical Service in Raleigh Today

If your home needs heating, cooling, or electrical service in Raleigh, Dawson’s Electric & Air is ready to help. Whether it is an urgent repair or planned maintenance, our team will make sure the job is done right.

Call 919-887-8284 or contact us to schedule service with a trusted local team.

Recent Jobs and Reviews in Raleigh, NC

Rated 5.0 out of 5 stars based on 97 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and appreciation for the service provided. Customers consistently express gratitude for the professionalism, knowledge, and thoroughness demonstrated by the technicians. A dominant theme throughout the feedback is the expertise and clear communication skills of the service providers, with many reviewers highlighting how well problems were explained and how various options were presented without pressure or overselling. The promptness and responsiveness of the company stands out as a recurring positive element, with multiple customers noting same-day service and quick scheduling. Reviewers frequently emphasize the courteous, friendly, and respectful demeanor of the technicians, creating a welcoming and trustworthy experience. Many customers express strong loyalty and intent to use the service again, with several specifically mentioning their appreciation for working with a family-owned business. The sentiment of going "above and beyond" appears repeatedly, with customers feeling that technicians exceeded expectations through extra effort, extended hours, and genuine commitment to resolving issues. The overall tone is one of enthusiastic recommendation, with customers feeling confident, well-cared-for, and impressed by the quality of workmanship and customer service they received.

Job Locations and Reviews

Installed two additional 120V duplex receptacles in garage to address insufficient outlet availability for homeowner's workspace needs. Ran new circuit from main electrical panel located in garage, utilizing appropriate gauge wire and breaker sizing per code requirements. All outlets properly grounded and tested for functionality upon completion.
Installed two additional 120V duplex receptacles in garage to address insufficient outlet availability for homeowner's workspace needs. Ran new circuit from main electrical panel located in garage, utilizing appropriate gauge wire and breaker sizing per code requirements. All outlets properly grounded and tested for functionality upon completion.
Curtis E.
Curtis E. Checked in
Installed two additional 120V duplex receptacles in garage to address insufficient outlet availability for homeowner's workspace needs. Ran new circuit from main electrical panel located in garage, utilizing appropriate gauge wire and breaker sizing per code requirements. All outlets properly grounded and tested for functionality upon completion.
Raleigh, NC 27616
Conducted sales assessment for complete ductwork replacement in three-story residential property with two HVAC systems. Inspected crawl space installation showing existing air handler, flexible and rigid ductwork with insulation, and exterior condenser unit with overgrown vegetation. Provided replacement options for either first two floors serviced by primary system or full three-floor ductwork replacement including separate third-floor system.
Conducted sales assessment for complete ductwork replacement in three-story residential property with two HVAC systems. Inspected crawl space installation showing existing air handler, flexible and rigid ductwork with insulation, and exterior condenser unit with overgrown vegetation. Provided replacement options for either first two floors serviced by primary system or full three-floor ductwork replacement including separate third-floor system.
Joe B.
Joe B. Checked in
Conducted sales assessment for complete ductwork replacement in three-story residential property with two HVAC systems. Inspected crawl space installation showing existing air handler, flexible and rigid ductwork with insulation, and exterior condenser unit with overgrown vegetation. Provided replacement options for either first two floors serviced by primary system or full three-floor ductwork replacement including separate third-floor system.
Raleigh, NC 27615
Responded to service call for outdoor television installation near hot tub area requiring NEC Article 680 compliance for electrical installations in proximity to permanently installed pools, spas, and hot tubs. Assessed existing electrical panel and identified available circuit capacity, noting corrosion present on one breaker terminal connection that will require attention. Ran new dedicated electrical circuit through wall framing using appropriate conduit and wiring methods to meet code requirements for wet locations and spa proximity restrictions. Installation positioned to maintain required clearances from hot tub per NEC-680 specifications for receptacles and equipment placement in Zone 1 and Zone 2 areas. All wiring installed with GFCI protection as mandated for outdoor receptacles and equipment within specified distances of water features.
Responded to service call for outdoor television installation near hot tub area requiring NEC Article 680 compliance for electrical installations in proximity to permanently installed pools, spas, and hot tubs. Assessed existing electrical panel and identified available circuit capacity, noting corrosion present on one breaker terminal connection that will require attention. Ran new dedicated electrical circuit through wall framing using appropriate conduit and wiring methods to meet code requirements for wet locations and spa proximity restrictions. Installation positioned to maintain required clearances from hot tub per NEC-680 specifications for receptacles and equipment placement in Zone 1 and Zone 2 areas. All wiring installed with GFCI protection as mandated for outdoor receptacles and equipment within specified distances of water features.
Charlie B.
Charlie B. Checked in
Responded to service call for outdoor television installation near hot tub area requiring NEC Article 680 compliance for electrical installations in proximity to permanently installed pools, spas, and hot tubs. Assessed existing electrical panel and identified available circuit capacity, noting corrosion present on one breaker terminal connection that will require attention. Ran new dedicated electrical circuit through wall framing using appropriate conduit and wiring methods to meet code requirements for wet locations and spa proximity restrictions. Installation positioned to maintain required clearances from hot tub per NEC-680 specifications for receptacles and equipment placement in Zone 1 and Zone 2 areas. All wiring installed with GFCI protection as mandated for outdoor receptacles and equipment within specified distances of water features.
Raleigh, NC 27614
Responded to no-cooling complaint on upstairs attic/bonus room system. Verified refrigerant leak on R22 system after previous service company had recharged unit. Inspected attic-mounted air handler and outdoor condensing unit, documented equipment condition and installation. Confirmed leak diagnosis and provided findings and repair options to property owner for 10-year-old system requiring R22 refrigerant service.
Responded to no-cooling complaint on upstairs attic/bonus room system. Verified refrigerant leak on R22 system after previous service company had recharged unit. Inspected attic-mounted air handler and outdoor condensing unit, documented equipment condition and installation. Confirmed leak diagnosis and provided findings and repair options to property owner for 10-year-old system requiring R22 refrigerant service.
Connor G.
Connor G. Checked in
Responded to no-cooling complaint on upstairs attic/bonus room system. Verified refrigerant leak on R22 system after previous service company had recharged unit. Inspected attic-mounted air handler and outdoor condensing unit, documented equipment condition and installation. Confirmed leak diagnosis and provided findings and repair options to property owner for 10-year-old system requiring R22 refrigerant service.
Raleigh, NC 27614
Arrived on-site to assess existing thermostat and provide replacement options for aging HVAC system. Inspected Carrier heating and cooling unit located in attic space, documented current system configuration including ductwork connections, refrigerant lines, and electrical components. Recommended preventive maintenance tune-up service for system over 10 years old to ensure optimal performance and longevity.
Arrived on-site to assess existing thermostat and provide replacement options for aging HVAC system. Inspected Carrier heating and cooling unit located in attic space, documented current system configuration including ductwork connections, refrigerant lines, and electrical components. Recommended preventive maintenance tune-up service for system over 10 years old to ensure optimal performance and longevity.
Aaron P.
Aaron P. Checked in
Arrived on-site to assess existing thermostat and provide replacement options for aging HVAC system. Inspected Carrier heating and cooling unit located in attic space, documented current system configuration including ductwork connections, refrigerant lines, and electrical components. Recommended preventive maintenance tune-up service for system over 10 years old to ensure optimal performance and longevity.
Raleigh, NC 27608
Installed recessed dryer vent in second floor laundry room. Assessed existing layout and determined optimal routing path from laundry area through closet to exterior wall. Completed installation with proper venting to outside, ensuring adequate airflow and code compliance for dryer operation.
Installed recessed dryer vent in second floor laundry room. Assessed existing layout and determined optimal routing path from laundry area through closet to exterior wall. Completed installation with proper venting to outside, ensuring adequate airflow and code compliance for dryer operation.
Hayes H.
Hayes H. Checked in
Installed recessed dryer vent in second floor laundry room. Assessed existing layout and determined optimal routing path from laundry area through closet to exterior wall. Completed installation with proper venting to outside, ensuring adequate airflow and code compliance for dryer operation.
Raleigh, NC 27609
Responded to service call at 1986 residential property to address lighting fixture concerns in bathroom and front porch areas. Upon arrival, inspected indoor flush-mount ceiling fixtures in dining area with bronze frames and frosted glass covers, confirming proper operation and LED bulb functionality. Evaluated exterior wall-mounted lantern-style fixture on front porch, noting significant weathering and corrosion on metal components including mounting bracket and decorative elements, though fixture remained operational with flame-style LED bulb intact. Documented condition of all fixtures with photographs for records. All lighting systems tested and verified functional at time of service completion.
Responded to service call at 1986 residential property to address lighting fixture concerns in bathroom and front porch areas. Upon arrival, inspected indoor flush-mount ceiling fixtures in dining area with bronze frames and frosted glass covers, confirming proper operation and LED bulb functionality. Evaluated exterior wall-mounted lantern-style fixture on front porch, noting significant weathering and corrosion on metal components including mounting bracket and decorative elements, though fixture remained operational with flame-style LED bulb intact. Documented condition of all fixtures with photographs for records. All lighting systems tested and verified functional at time of service completion.
Tim D.
Tim D. Checked in
Responded to service call at 1986 residential property to address lighting fixture concerns in bathroom and front porch areas. Upon arrival, inspected indoor flush-mount ceiling fixtures in dining area with bronze frames and frosted glass covers, confirming proper operation and LED bulb functionality. Evaluated exterior wall-mounted lantern-style fixture on front porch, noting significant weathering and corrosion on metal components including mounting bracket and decorative elements, though fixture remained operational with flame-style LED bulb intact. Documented condition of all fixtures with photographs for records. All lighting systems tested and verified functional at time of service completion.
Raleigh, NC 27604
Completed comprehensive tune-up and cleaning on single HVAC unit aged 5-10 years. Performed full system inspection including electrical control panel examination, verified all wire connections and terminals secure, tested contactor operation, inspected capacitor and circuit board functionality, and confirmed proper component operation throughout the system. Additionally inspected crawl space insulation conditions and documented findings for homeowner review regarding insulation repairs.
Completed comprehensive tune-up and cleaning on single HVAC unit aged 5-10 years. Performed full system inspection including electrical control panel examination, verified all wire connections and terminals secure, tested contactor operation, inspected capacitor and circuit board functionality, and confirmed proper component operation throughout the system. Additionally inspected crawl space insulation conditions and documented findings for homeowner review regarding insulation repairs.
Connor G.
Connor G. Checked in
Completed comprehensive tune-up and cleaning on single HVAC unit aged 5-10 years. Performed full system inspection including electrical control panel examination, verified all wire connections and terminals secure, tested contactor operation, inspected capacitor and circuit board functionality, and confirmed proper component operation throughout the system. Additionally inspected crawl space insulation conditions and documented findings for homeowner review regarding insulation repairs.
Raleigh, NC 27615
Completed comprehensive preventive maintenance on 28-year-old single-unit HVAC system including 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and full safety inspection. Inspected attic-mounted ductwork and insulation for proper installation and airflow. All components tested and verified operational with no immediate concerns noted.
Completed comprehensive preventive maintenance on 28-year-old single-unit HVAC system including 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and full safety inspection. Inspected attic-mounted ductwork and insulation for proper installation and airflow. All components tested and verified operational with no immediate concerns noted.
Connor G.
Connor G. Checked in
Completed comprehensive preventive maintenance on 28-year-old single-unit HVAC system including 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and full safety inspection. Inspected attic-mounted ductwork and insulation for proper installation and airflow. All components tested and verified operational with no immediate concerns noted.
Raleigh, NC 27616
Responded to commercial facility for electrical outlet and bathroom exhaust fan issues. Replaced two damaged outlets in the main office area, including one that had failed and one requiring upgrade to three-prong configuration. Verified breaker panel operation and troubleshot non-functional bathroom exhaust fan, completing necessary repairs to restore full functionality to all affected circuits and fixtures.
Responded to commercial facility for electrical outlet and bathroom exhaust fan issues. Replaced two damaged outlets in the main office area, including one that had failed and one requiring upgrade to three-prong configuration. Verified breaker panel operation and troubleshot non-functional bathroom exhaust fan, completing necessary repairs to restore full functionality to all affected circuits and fixtures.
Tim D.
Tim D. Checked in
Responded to commercial facility for electrical outlet and bathroom exhaust fan issues. Replaced two damaged outlets in the main office area, including one that had failed and one requiring upgrade to three-prong configuration. Verified breaker panel operation and troubleshot non-functional bathroom exhaust fan, completing necessary repairs to restore full functionality to all affected circuits and fixtures.
Raleigh, NC 27604
Responded to kitchen dishwasher outlet requiring GFCI protection for new appliance installation. Accessed electrical panel in garage, identified appropriate circuit serving dishwasher location, and installed GFCI circuit breaker to replace existing standard breaker. Verified proper operation of ground fault protection, tested circuit functionality, and confirmed dishwasher outlet now meets current code requirements for wet location appliance protection.
Responded to kitchen dishwasher outlet requiring GFCI protection for new appliance installation. Accessed electrical panel in garage, identified appropriate circuit serving dishwasher location, and installed GFCI circuit breaker to replace existing standard breaker. Verified proper operation of ground fault protection, tested circuit functionality, and confirmed dishwasher outlet now meets current code requirements for wet location appliance protection.
Tim D.
Tim D. Checked in
Responded to kitchen dishwasher outlet requiring GFCI protection for new appliance installation. Accessed electrical panel in garage, identified appropriate circuit serving dishwasher location, and installed GFCI circuit breaker to replace existing standard breaker. Verified proper operation of ground fault protection, tested circuit functionality, and confirmed dishwasher outlet now meets current code requirements for wet location appliance protection.
Raleigh, NC 27606
Responded to callback for thermostat temperature discrepancy on recently installed HVAC system. Upon arrival, verified thermostat displayed 90°F while independent digital thermometer measured actual room temperature at 75.2°F, confirming a 15-degree sensor error. Tested supply air temperature at register, which measured 50.9°F, indicating cooling system operating properly. Identified faulty temperature sensor in thermostat causing inaccurate readings while HVAC equipment functioned correctly.
Responded to callback for thermostat temperature discrepancy on recently installed HVAC system. Upon arrival, verified thermostat displayed 90°F while independent digital thermometer measured actual room temperature at 75.2°F, confirming a 15-degree sensor error. Tested supply air temperature at register, which measured 50.9°F, indicating cooling system operating properly. Identified faulty temperature sensor in thermostat causing inaccurate readings while HVAC equipment functioned correctly.
Hayes H.
Hayes H. Checked in
Responded to callback for thermostat temperature discrepancy on recently installed HVAC system. Upon arrival, verified thermostat displayed 90°F while independent digital thermometer measured actual room temperature at 75.2°F, confirming a 15-degree sensor error. Tested supply air temperature at register, which measured 50.9°F, indicating cooling system operating properly. Identified faulty temperature sensor in thermostat causing inaccurate readings while HVAC equipment functioned correctly.
Raleigh, NC 27606
Responded to loss of power at all outdoor and garage outlets following exterior pressure washing of home. Upon arrival, tested affected GFCI outlet and confirmed device failure with audible buzzing sound when reset was attempted. Replaced damaged GFCI receptacle that had allowed moisture intrusion during power washing, restored power to all downstream outdoor and garage outlets, and verified proper ground fault protection on all circuits.
Responded to loss of power at all outdoor and garage outlets following exterior pressure washing of home. Upon arrival, tested affected GFCI outlet and confirmed device failure with audible buzzing sound when reset was attempted. Replaced damaged GFCI receptacle that had allowed moisture intrusion during power washing, restored power to all downstream outdoor and garage outlets, and verified proper ground fault protection on all circuits.
Tim D.
Tim D. Checked in
Responded to loss of power at all outdoor and garage outlets following exterior pressure washing of home. Upon arrival, tested affected GFCI outlet and confirmed device failure with audible buzzing sound when reset was attempted. Replaced damaged GFCI receptacle that had allowed moisture intrusion during power washing, restored power to all downstream outdoor and garage outlets, and verified proper ground fault protection on all circuits.
Raleigh, NC 27603
Provided quote for remaining heated floor installation and wiring work at 1993 residential property. Previous permit and estimates had expired, requiring new permit fee and updated pricing. Verified existing electrical panel configuration and documented completed thermostat and control switch installation on interior wall from initial phase of work.
Provided quote for remaining heated floor installation and wiring work at 1993 residential property. Previous permit and estimates had expired, requiring new permit fee and updated pricing. Verified existing electrical panel configuration and documented completed thermostat and control switch installation on interior wall from initial phase of work.
Curtis E.
Curtis E. Checked in
Provided quote for remaining heated floor installation and wiring work at 1993 residential property. Previous permit and estimates had expired, requiring new permit fee and updated pricing. Verified existing electrical panel configuration and documented completed thermostat and control switch installation on interior wall from initial phase of work.
Raleigh, NC 27606
Responded to service call for dishwasher that runs briefly then shuts off. Customer had already replaced dishwasher unit, but issue persisted, indicating electrical supply problem rather than appliance failure. Inspected main electrical panel and dishwasher circuit breaker. Upon inspection, identified faulty circuit breaker serving the dishwasher circuit. Breaker was not tripping visibly but was failing to maintain consistent power delivery, causing the appliance to shut down during operation. Replaced defective breaker with new circuit breaker rated for appropriate amperage. Verified all connections were secure at panel. Tested dishwasher operation and confirmed unit now runs continuously through complete cycle without interruption. Electrical supply to dishwasher circuit restored to proper function.
Responded to service call for dishwasher that runs briefly then shuts off. Customer had already replaced dishwasher unit, but issue persisted, indicating electrical supply problem rather than appliance failure. Inspected main electrical panel and dishwasher circuit breaker. Upon inspection, identified faulty circuit breaker serving the dishwasher circuit. Breaker was not tripping visibly but was failing to maintain consistent power delivery, causing the appliance to shut down during operation. Replaced defective breaker with new circuit breaker rated for appropriate amperage. Verified all connections were secure at panel. Tested dishwasher operation and confirmed unit now runs continuously through complete cycle without interruption. Electrical supply to dishwasher circuit restored to proper function.
Curtis E.
Curtis E. Checked in
Responded to service call for dishwasher that runs briefly then shuts off. Customer had already replaced dishwasher unit, but issue persisted, indicating electrical supply problem rather than appliance failure. Inspected main electrical panel and dishwasher circuit breaker. Upon inspection, identified faulty circuit breaker serving the dishwasher circuit. Breaker was not tripping visibly but was failing to maintain consistent power delivery, causing the appliance to shut down during operation. Replaced defective breaker with new circuit breaker rated for appropriate amperage. Verified all connections were secure at panel. Tested dishwasher operation and confirmed unit now runs continuously through complete cycle without interruption. Electrical supply to dishwasher circuit restored to proper function.
Raleigh, NC 27617
Installed a new 200-amp main breaker panel with 40 circuit spaces to accommodate current electrical loads and allow for future expansion. The installation included mounting the panel enclosure, installing all new circuit breakers, connecting primary power feeds, and establishing proper wire terminations at neutral and grounding bus bars. A complete grounding system was installed per code requirements to ensure electrical safety and proper fault protection.

Ran a dedicated circuit from the new main panel to the exterior garage wall for electric vehicle charging capability. Mounted and hardwired an EV charging station to the building's exterior siding, establishing a secure connection with proper wire routing and weatherproof installation methods. The charging unit was tested for proper operation, with the charging cable management system functioning correctly.

Coordinated all necessary permits with the local inspection department and arranged required inspections with the utility comp
Installed a new 200-amp main breaker panel with 40 circuit spaces to accommodate current electrical loads and allow for future expansion. The installation included mounting the panel enclosure, installing all new circuit breakers, connecting primary power feeds, and establishing proper wire terminations at neutral and grounding bus bars. A complete grounding system was installed per code requirements to ensure electrical safety and proper fault protection.

Ran a dedicated circuit from the new main panel to the exterior garage wall for electric vehicle charging capability. Mounted and hardwired an EV charging station to the building's exterior siding, establishing a secure connection with proper wire routing and weatherproof installation methods. The charging unit was tested for proper operation, with the charging cable management system functioning correctly.

Coordinated all necessary permits with the local inspection department and arranged required inspections with the utility comp
Jeff L.
Jeff L. Checked in
Installed a new 200-amp main breaker panel with 40 circuit spaces to accommodate current electrical loads and allow for future expansion. The installation included mounting the panel enclosure, installing all new circuit breakers, connecting primary power feeds, and establishing proper wire terminations at neutral and grounding bus bars. A complete grounding system was installed per code requirements to ensure electrical safety and proper fault protection. Ran a dedicated circuit from the new main panel to the exterior garage wall for electric vehicle charging capability. Mounted and hardwired an EV charging station to the building's exterior siding, establishing a secure connection with proper wire routing and weatherproof installation methods. The charging unit was tested for proper operation, with the charging cable management system functioning correctly. Coordinated all necessary permits with the local inspection department and arranged required inspections with the utility comp
Raleigh, NC 27614
Performed comprehensive electrical safety evaluation on 2009 residential property experiencing intermittent breaker issues and power-related problems following suspected surge event from previous year. Conducted systematic inspection of electrical panel, branch circuits, receptacles, and wiring connections throughout home, with particular focus on affected circuits serving one side of residence. Identified compromised wire connections at terminal blocks showing copper oxidation and improper termination, along with receptacle wear patterns indicating potential loose connections or backstab failure points that could contribute to circuit instability and nuisance tripping.
Performed comprehensive electrical safety evaluation on 2009 residential property experiencing intermittent breaker issues and power-related problems following suspected surge event from previous year. Conducted systematic inspection of electrical panel, branch circuits, receptacles, and wiring connections throughout home, with particular focus on affected circuits serving one side of residence. Identified compromised wire connections at terminal blocks showing copper oxidation and improper termination, along with receptacle wear patterns indicating potential loose connections or backstab failure points that could contribute to circuit instability and nuisance tripping.
Tim D.
Tim D. Checked in
Performed comprehensive electrical safety evaluation on 2009 residential property experiencing intermittent breaker issues and power-related problems following suspected surge event from previous year. Conducted systematic inspection of electrical panel, branch circuits, receptacles, and wiring connections throughout home, with particular focus on affected circuits serving one side of residence. Identified compromised wire connections at terminal blocks showing copper oxidation and improper termination, along with receptacle wear patterns indicating potential loose connections or backstab failure points that could contribute to circuit instability and nuisance tripping.
Raleigh, NC 27607
Responded to no-cool complaint on single HVAC system. Upon inspection, found outdoor condenser coil heavily contaminated with dirt, dust, and debris buildup, significantly restricting airflow and heat transfer capability. Accessed indoor unit through crawl space and inspected ductwork and evaporator assembly for additional issues. Documented system conditions with photos showing extent of contamination on condenser fins and overall equipment accessibility. Contacted property owner with diagnostic findings and repair recommendations to restore proper cooling operation.
Responded to no-cool complaint on single HVAC system. Upon inspection, found outdoor condenser coil heavily contaminated with dirt, dust, and debris buildup, significantly restricting airflow and heat transfer capability. Accessed indoor unit through crawl space and inspected ductwork and evaporator assembly for additional issues. Documented system conditions with photos showing extent of contamination on condenser fins and overall equipment accessibility. Contacted property owner with diagnostic findings and repair recommendations to restore proper cooling operation.
Hayes H.
Hayes H. Checked in
Responded to no-cool complaint on single HVAC system. Upon inspection, found outdoor condenser coil heavily contaminated with dirt, dust, and debris buildup, significantly restricting airflow and heat transfer capability. Accessed indoor unit through crawl space and inspected ductwork and evaporator assembly for additional issues. Documented system conditions with photos showing extent of contamination on condenser fins and overall equipment accessibility. Contacted property owner with diagnostic findings and repair recommendations to restore proper cooling operation.
Raleigh, NC 27610
# Ductwork Replacement

Successfully completed comprehensive ductwork replacement in residential attic space. Removed deteriorated flexible ductwork showing significant aging and compromised insulation integrity, then installed new silver metallic flexible duct system with proper insulation wrapping. Connected new ductwork to existing gray metal air handler unit and white metal plenum, ensuring secure connections and proper airflow distribution throughout the system. Verified all electrical connections, tested system operation, and confirmed proper support and routing of all duct runs to prevent sagging and maintain optimal efficiency.
# Ductwork Replacement

Successfully completed comprehensive ductwork replacement in residential attic space. Removed deteriorated flexible ductwork showing significant aging and compromised insulation integrity, then installed new silver metallic flexible duct system with proper insulation wrapping. Connected new ductwork to existing gray metal air handler unit and white metal plenum, ensuring secure connections and proper airflow distribution throughout the system. Verified all electrical connections, tested system operation, and confirmed proper support and routing of all duct runs to prevent sagging and maintain optimal efficiency.
Santos C.
Santos C. Checked in
# Ductwork Replacement Successfully completed comprehensive ductwork replacement in residential attic space. Removed deteriorated flexible ductwork showing significant aging and compromised insulation integrity, then installed new silver metallic flexible duct system with proper insulation wrapping. Connected new ductwork to existing gray metal air handler unit and white metal plenum, ensuring secure connections and proper airflow distribution throughout the system. Verified all electrical connections, tested system operation, and confirmed proper support and routing of all duct runs to prevent sagging and maintain optimal efficiency.
Raleigh, NC 27613
Conducted sales consultation for replacement of 15-year-old main level HVAC unit in a two-unit residential system. Assessed existing ductwork installation in attic space, measuring clearances and evaluating insulated supply ducts and flexible ductwork routing. Documented exterior electrical disconnect and reviewed system specifications to provide equipment replacement options with 0% financing availability.
Conducted sales consultation for replacement of 15-year-old main level HVAC unit in a two-unit residential system. Assessed existing ductwork installation in attic space, measuring clearances and evaluating insulated supply ducts and flexible ductwork routing. Documented exterior electrical disconnect and reviewed system specifications to provide equipment replacement options with 0% financing availability.
Everett C.
Everett C. Checked in
Conducted sales consultation for replacement of 15-year-old main level HVAC unit in a two-unit residential system. Assessed existing ductwork installation in attic space, measuring clearances and evaluating insulated supply ducts and flexible ductwork routing. Documented exterior electrical disconnect and reviewed system specifications to provide equipment replacement options with 0% financing availability.
Raleigh, NC 27603
Completed comprehensive preventive maintenance on two 2019 HVAC units including 80-point inspections on each system. Performed outdoor coil cleaning to remove heavy dirt and debris accumulation, burner cleaning, and gas pressure adjustments to manufacturer specifications. Conducted thorough safety inspections on both units to ensure proper operation and system reliability.
Completed comprehensive preventive maintenance on two 2019 HVAC units including 80-point inspections on each system. Performed outdoor coil cleaning to remove heavy dirt and debris accumulation, burner cleaning, and gas pressure adjustments to manufacturer specifications. Conducted thorough safety inspections on both units to ensure proper operation and system reliability.
Hayes H.
Hayes H. Checked in
Completed comprehensive preventive maintenance on two 2019 HVAC units including 80-point inspections on each system. Performed outdoor coil cleaning to remove heavy dirt and debris accumulation, burner cleaning, and gas pressure adjustments to manufacturer specifications. Conducted thorough safety inspections on both units to ensure proper operation and system reliability.
Raleigh, NC 27607
Responded to permit correction request for generator gas line installation. Replaced non-compliant brass regulator vent cap with approved outdoor-rated plastic vent cap to meet code requirements. Documented compliant installation with photographs showing updated gas pressure regulator assembly with proper plastic vent configuration on exterior generator gas supply system.
Responded to permit correction request for generator gas line installation. Replaced non-compliant brass regulator vent cap with approved outdoor-rated plastic vent cap to meet code requirements. Documented compliant installation with photographs showing updated gas pressure regulator assembly with proper plastic vent configuration on exterior generator gas supply system.
Keith M.
Keith M. Checked in
Responded to permit correction request for generator gas line installation. Replaced non-compliant brass regulator vent cap with approved outdoor-rated plastic vent cap to meet code requirements. Documented compliant installation with photographs showing updated gas pressure regulator assembly with proper plastic vent configuration on exterior generator gas supply system.
Raleigh, NC 27606
Installed customer-provided chandelier in living room with vaulted ceiling exceeding 14 feet in height. Removed existing chandelier fixture, established secure mounting to ceiling junction box, and connected new multi-tiered decorative chandelier with eight candelabra-style bulbs. Additionally, removed secondary light fixture from living room ceiling and installed blank cover panel over electrical box opening. All electrical connections properly secured, fixtures tested for operation, and work area left clean.
Installed customer-provided chandelier in living room with vaulted ceiling exceeding 14 feet in height. Removed existing chandelier fixture, established secure mounting to ceiling junction box, and connected new multi-tiered decorative chandelier with eight candelabra-style bulbs. Additionally, removed secondary light fixture from living room ceiling and installed blank cover panel over electrical box opening. All electrical connections properly secured, fixtures tested for operation, and work area left clean.
Bryant C.
Bryant C. Checked in
Installed customer-provided chandelier in living room with vaulted ceiling exceeding 14 feet in height. Removed existing chandelier fixture, established secure mounting to ceiling junction box, and connected new multi-tiered decorative chandelier with eight candelabra-style bulbs. Additionally, removed secondary light fixture from living room ceiling and installed blank cover panel over electrical box opening. All electrical connections properly secured, fixtures tested for operation, and work area left clean.
Raleigh, NC 27613
Completed HVAC system installation in attic space, including air handler unit with metallic flex duct connection and copper refrigerant line installation secured to ceiling joists. Installed dedicated 20-amp circuit breaker in electrical panel to provide power to new equipment, ensuring proper electrical service and code compliance.
Completed HVAC system installation in attic space, including air handler unit with metallic flex duct connection and copper refrigerant line installation secured to ceiling joists. Installed dedicated 20-amp circuit breaker in electrical panel to provide power to new equipment, ensuring proper electrical service and code compliance.
Ethan N.
Ethan N. Checked in
Completed HVAC system installation in attic space, including air handler unit with metallic flex duct connection and copper refrigerant line installation secured to ceiling joists. Installed dedicated 20-amp circuit breaker in electrical panel to provide power to new equipment, ensuring proper electrical service and code compliance.
Raleigh, NC 27606
Responded to no cooling complaint on 15-year-old downstairs central air system. Upon arrival, found evaporator coil heavily frozen with substantial ice buildup throughout air handler cabinet. Observed deteriorated foam insulation on refrigerant lines and oxidation on copper tubing. Identified inadequate airflow as primary cause of freezing condition. Documented electrical panel condition showing age-related weathering and rust staining. Photographed frozen evaporator coil and system components for customer review. Contacted customer to discuss findings and recommended repairs for proper system operation.
Responded to no cooling complaint on 15-year-old downstairs central air system. Upon arrival, found evaporator coil heavily frozen with substantial ice buildup throughout air handler cabinet. Observed deteriorated foam insulation on refrigerant lines and oxidation on copper tubing. Identified inadequate airflow as primary cause of freezing condition. Documented electrical panel condition showing age-related weathering and rust staining. Photographed frozen evaporator coil and system components for customer review. Contacted customer to discuss findings and recommended repairs for proper system operation.
Aaron P.
Aaron P. Checked in
Responded to no cooling complaint on 15-year-old downstairs central air system. Upon arrival, found evaporator coil heavily frozen with substantial ice buildup throughout air handler cabinet. Observed deteriorated foam insulation on refrigerant lines and oxidation on copper tubing. Identified inadequate airflow as primary cause of freezing condition. Documented electrical panel condition showing age-related weathering and rust staining. Photographed frozen evaporator coil and system components for customer review. Contacted customer to discuss findings and recommended repairs for proper system operation.
Raleigh, NC 27603
Review
I had a great experience and couldn’t be happier with the service! From the moment Charles arrived, he was friendly, professional, and made me feel completely at ease. He took the time to thoroughly explain everything he was doing and walked me through the estimates in detail, making sure I understood exactly what was needed and why.
Jessica - Raleigh, NC 27603
Review
Aaron provided the maintenance today for my “piece of mind” plan. He was friendly, courteous, and so quiet I barely knew he was working. Before and after photos were proof he did! Thank you Aaron for doing such a thorough and professional job!
Brenda - Raleigh, NC 27603
Review
Our safety inspection through the membership plan is well worth it especially when someone like Charlie shows up at your door! Charlie is not only knowledgeable, he shares his honest opinions on what should be replaced and why. He isn’t pushy and gave us a complete rundown of our home’s electrical safety needs. We felt so comfortable having him in our home. He is super friendly and pretty funny too! Our new puppy took a special liking to him as well! (sorry about that lol) Highly recommend Charlie!!
Erin - Raleigh, NC 27613
Review
Very professional quick to resolve.
Noah - Raleigh, NC 27604
Review
Bryant was prompt, professional, respectful, and efficient. Couldn't ask for more!
Stacey - Raleigh, NC 27607
Review
Thomas did a great job with the summer seasonal tuneup of our three air conditioning systems. He really took the time to make sure everything was up to par and ready to go for the warm season.
Christer - Raleigh, NC 27612
Review
Excellent Experience!
Mike - Raleigh, NC 27603
Review
Aaron was very good and understood what I told him. Thanks for all you do
Robin - Raleigh, NC 27607
Review
I have had many service people come to my house and work, Jeff Lawrence was definitely one of the best. Very courteous and willing to answer any questions I had. Dawson Electric is lucky to have him on their staff. Great Job.
Robert - Raleigh, NC 27606
Review
Keith provided excellent service today. It’s so nice to know both our heating and cooling units are working as they should. The service was excellent.
Janet - Raleigh, NC 27615
Review
LIFESAVERS! If I could give 6 stars, I would. Nick was amazing and I'm so thankful to have found people who care. He was here ALL day getting our power restored and putting up with the chaos of my family. 🙂 VERY HAPPY!
Renee Sember - Raleigh, NC 27606
Response from Dawson's Electric & Air:

Renee, wow! Thank you so much for this incredible review! We’re beyond grateful for your kind words and are so glad Nick was able to take care of everything and get your power restored. Spending the whole day to make sure your home was safe and up and running is exactly the level of service we strive for, and we’re thrilled to hear he made such a positive impact. We truly appreciate your patience and hospitality while he worked through it all (family chaos included 😊). It means a lot to know you felt cared for throughout the process. Thank you again for trusting Dawson’s, we’re always here when you need us!

Review
Curtis is very knowledgeable and helpful! He figured out what was wrong almost immediately and solved the problem. He really knows his stuff! Today he had Preston with him and he helped as well (his height is a true asset!). Always impressed by Dawson’s employees! And a special thank you to Amanda for calling Curtis back for me so quickly! Very happy with Dawson company!
Louise - Raleigh, NC 27603
Review
All servicemen-technicians provide services that can be trusted. They always thoroughly explain the work & answer any of my questions . They just completed electrical upgrades to my older home. Everyone at Dawson’s makes me feel that I can have Better “Peace of Mind!”
Evelyn - Raleigh, NC 27606
Review
These guys did a great job. Cleaned up everything and looks great.
Robert - Raleigh, NC 27606
Review
I enjoyed meeting Aaron today, he was very friendly and professional. He arrived on time and performed the work requested. I appreciate him pointing out a plumbing problem about which I was unaware.
James - Raleigh, NC 27617
Review
I had Dawson Electric install a generator interlock and outside inlet for my generator. Charlie visited to estimate the Job. He was personable and professional. He had to come back to complete the job after permitting was done and the parts arrived. He did the work with another electrician and from what I could tell did an excellent job. I
James - Raleigh, NC 27617
Review
Excellent Servince and Attention.
Dan - Raleigh, NC 27612
Review
Aaron was incredible. He's always very honest and answers all of my questions.
Jim - Raleigh, NC 27603
Review
Fantastic service for the estimate. Very thorough.
Robert - Raleigh, NC 27606
Review
Excellent service
Dustin - Raleigh, NC 27606
Review
Jonathan has worked with me several times, and every time he is thorough, knowledgeable, and completely professional. I am always confident that his work is done properly, safely, and to the highest standards.
Beth - Raleigh, NC 27612
Review
We would have him back again.
Jeff - Raleigh, NC 27603
Review
Excellent customer service
Brent - Raleigh, NC 27614
Review
It was nice to have him set everything up ahead of time and get to business. He gave several quotes on the lights that worked well for us. He's welcome back anytime!
Jeff - Raleigh, NC 27603
Review
Very knowledgeable and genuine
Sharon - Raleigh, NC 27609
Review
Great service.
Tony - Raleigh, NC 27608