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Benson, NC HVAC & Electrical

green-stars
Dawsons Electric And Air Team

Benson's Go-To Company For Heating, Cooling & Electrical Needs

For nearly 20 years, Benson homeowners have turned to us when they need reliable heating, air conditioning and electrical work done right. This area's climate puts real demands on heating and cooling systems, and homes need electrical service that keeps pace with how families live today.

We handle furnace breakdowns, AC installations, wiring projects, panel upgrades, and all the other heating, cooling, and electrical work that keeps your home comfortable and functional.

Ready for Service?

What you get with us is straightforward—skilled technicians who know their trade, honest answers to your questions, and pricing you can count on before any work begins. We're not interested in selling you things you don't need.

Instead, we focus on solving your actual problems with quality workmanship that lasts. Whether it's an HVAC emergency or electrical improvements you've been planning, we're ready to help.

Give us a call at 919-887-8284 to schdule your HVAC or electrical service need or contact us online with any questions.

Licensed Electrician in Benson NC

Finding a honest electrician shouldn't feel like a high-stakes gamble. Whether you live in a historic home near downtown Benson, a newer subdivision off NC-50, or a farm property with a detached workshop out toward I-40, your electrical system is the heartbeat of your home. When something flickers, trips, or stops working, you need straightforward answers and work done right the first time.

At Dawson’s Electric, we’ve spent years earning the trust of homeowners across Johnston and Wake counties with over 2,600 five-star reviews. We don't believe in pushy sales tactics or hidden fees. Instead, we bring old-fashioned values, licensed expertise, and upfront pricing to every single doorway we step through.

Benson Experience You Can Count On

  • Older Homes & Aging Panels: Many established Benson properties still rely on 100-amp service panels installed decades ago. Modern electronics, high-efficiency HVAC units, and kitchen appliances draw far more power than older systems were built to handle.

  • Acreage, Shops & Outbuildings: Benson properties often feature detached garages, pole barns, or metal workshops. Powering these spaces requires proper underground trenching, load calculations, and local Johnston County permitting.

  • Summer Storms & Power Grid Swings: Lightning strikes and sudden power outages are common during North Carolina summers. Without whole-home protection, a single power surge can destroy expensive appliances and HVAC equipment in a fraction of a second.

Electrical Services for Your Benson Property

We handle everything that carries electric current through your home. Here is how we solve the most pressing electrical challenges facing Benson residents today:

1. Electrical Panel Upgrades & Heavy-Ups

If your circuit breaker trips every time you run the microwave and hair dryer at the same time, your panel is telling you it's overworked. We replace outdated 100-amp boxes with modern 200-amp or 400-amp panels, giving your home the capacity to run modern appliances, hot tubs, or EV fast chargers safely.

2. Wiring Detached Shops, Garages & Barns

The Dawson’s Advantage: Running power to a detached building isn't just about stringing wire. It requires precise depth trenching, dedicated subpanels, and official permit filings with Johnston County inspectors. We handle the entire permitting process from start to finish so your investment is 100% legal, safe, and up to National Electrical Code (NEC) standards.

3. Whole-Home Surge Protection & Generator Systems

Surge strips from the store won't save your refrigerator or air conditioner from a direct voltage spike. We install heavy-duty whole-home surge protectors directly onto your main panel. For complete energy independence during severe weather, we also set up whole-house generators and manual transfer switches.

4. Safety Inspections & Complete Rewiring

Arcing wires behind walls are a top cause of residential electrical fires. Our licensed electricians inspect aging wiring, replace unsafe cloth or aluminum conductors, and install Arc Fault (AFCI) and Ground Fault (GFCI) circuit breakers to protect your family from shock hazards.

5. Lighting, EV Chargers & Everyday Repairs

From hanging ceiling fans in high vaults to installing Level 2 Tesla/EV chargers or upgrading outdoor security lighting, no job is too small for our team.

Your Local HVAC Company for Benson

When your home's comfort matters, trust our NATE-certified HVAC contractors to deliver dependable, expert service every time. We provide comprehensive residential heating and air conditioning installation, preventive maintenance tune-ups, and fast, reliable repair services throughout Benson. With skilled technicians, quality workmanship, and a commitment to your comfort, we keep your HVAC system running efficiently year-round.

1. Rapid AC Repair & Diagnostic Checks

When an air conditioner blows warm air or makes strange grinding noises, you need clear answers without the high-pressure sales pitch. Our technicians diagnose the root cause—whether it’s a failed start capacitor, a frozen evaporator coil, or a refrigerant leak. We fix all major brands, explain the issue in plain English, and provide fixed pricing before any work starts so there are zero surprises.

2. High-Efficiency AC & Heat Pump Installation

If your cooling system is over 10 to 15 years old, repair costs can quickly eclipse the value of the unit. We design and install modern, high-SEER central air conditioning systems, dual-fuel heat pumps, and ductless mini-splits tailored specifically to your home’s layout. Every installation includes precise load calculations to make sure your new system cools efficiently without running up your monthly energy bills.

3. Comprehensive HVAC Service & Preventative Maintenance

Preventing breakdown emergencies starts with routine care. Through our annual maintenance checks, we thoroughly flush condensate drain lines to prevent ceiling leaks, clean exterior coils, inspect electrical contacts, and measure airflow. Regular service keeps your manufacturer warranty intact, extends the life of your equipment, and reduces seasonal utility bills.

Need AC or Electrical Service in Benson Today?

Don't let electrical worries linger or sweat through another humid North Carolina afternoon.

Contact Dawson's today at 919-887-8284  or request your service online to get our expert team on the case!

See what your Benson neighbors are saying about our service below!

Recent Jobs and Reviews in Benson, NC

Rated 5.0 out of 5 stars based on 2 customer reviews

Benson, NC at a glance

Dawson's Electric & Air has completed 25 jobs in Benson, NC between July 2026 and October 2026.

The 6 customer reviews shown here average 5.0 out of 5.

The most recent job was on October 5, 2026.

Dawson's Electric & Air has completed 68 jobs in Benson, NC in the last 12 months. The first job there was in May 2016.

Job Locations and Reviews

Responded to no cooling call on 2019 system that was blowing warm air. Upon arrival, performed diagnostic testing and found compressor not operating. Using clamp meter, verified electrical readings at outdoor unit and identified failed run capacitor preventing compressor from starting. Replaced defective capacitor, restored system to normal cooling operation, and verified proper amperage draw and temperature differential.
Responded to no cooling call on 2019 system that was blowing warm air. Upon arrival, performed diagnostic testing and found compressor not operating. Using clamp meter, verified electrical readings at outdoor unit and identified failed run capacitor preventing compressor from starting. Replaced defective capacitor, restored system to normal cooling operation, and verified proper amperage draw and temperature differential.
Hayes H.
Hayes H. Checked in
Responded to no cooling call on 2019 system that was blowing warm air. Upon arrival, performed diagnostic testing and found compressor not operating. Using clamp meter, verified electrical readings at outdoor unit and identified failed run capacitor preventing compressor from starting. Replaced defective capacitor, restored system to normal cooling operation, and verified proper amperage draw and temperature differential.
Benson, NC 27504
Completed comprehensive heating and air maintenance on a 2013 system including an 80-point inspection covering all major components. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and thorough safety inspections. All electrical components, capacitor, contactor, and control board were inspected and found operating within normal parameters.
Completed comprehensive heating and air maintenance on a 2013 system including an 80-point inspection covering all major components. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and thorough safety inspections. All electrical components, capacitor, contactor, and control board were inspected and found operating within normal parameters.
Hayes H.
Hayes H. Checked in
Completed comprehensive heating and air maintenance on a 2013 system including an 80-point inspection covering all major components. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and thorough safety inspections. All electrical components, capacitor, contactor, and control board were inspected and found operating within normal parameters.
Benson, NC 27504
Completed HVAC system installation with proper equipment setup and verification. Used digital manifold gauge to confirm refrigerant pressures and system performance, ensuring all readings were within manufacturer specifications. Verified unit levelness and secured outdoor condensing unit, confirming proper installation per industry standards.
Completed HVAC system installation with proper equipment setup and verification. Used digital manifold gauge to confirm refrigerant pressures and system performance, ensuring all readings were within manufacturer specifications. Verified unit levelness and secured outdoor condensing unit, confirming proper installation per industry standards.
Ethan N.
Ethan N. Checked in
Completed HVAC system installation with proper equipment setup and verification. Used digital manifold gauge to confirm refrigerant pressures and system performance, ensuring all readings were within manufacturer specifications. Verified unit levelness and secured outdoor condensing unit, confirming proper installation per industry standards.
Benson, NC 27504
Successfully removed and replaced nine recessed can lights throughout the kitchen and main bathroom areas. All new LED fixtures were installed per code requirements, with proper electrical connections verified and tested for functionality. The completed installation includes warranty coverage: 3 years on parts and labor, 5 years on parts, and lifetime coverage on craftsmanship through the peace of mind membership program.
Successfully removed and replaced nine recessed can lights throughout the kitchen and main bathroom areas. All new LED fixtures were installed per code requirements, with proper electrical connections verified and tested for functionality. The completed installation includes warranty coverage: 3 years on parts and labor, 5 years on parts, and lifetime coverage on craftsmanship through the peace of mind membership program.
Rob W.
Rob W. Checked in
Successfully removed and replaced nine recessed can lights throughout the kitchen and main bathroom areas. All new LED fixtures were installed per code requirements, with proper electrical connections verified and tested for functionality. The completed installation includes warranty coverage: 3 years on parts and labor, 5 years on parts, and lifetime coverage on craftsmanship through the peace of mind membership program.
Benson, NC 27504
Conducted follow-up inspection in crawl space to assess existing HVAC system for replacement quote. Documented deteriorated ductwork showing significant rust, corrosion, and water damage along seams and surfaces, indicating aged infrastructure requiring replacement. Photographed air handler unit with dust accumulation on filter and connected flexible ductwork for comprehensive system evaluation and proposal preparation.
Conducted follow-up inspection in crawl space to assess existing HVAC system for replacement quote. Documented deteriorated ductwork showing significant rust, corrosion, and water damage along seams and surfaces, indicating aged infrastructure requiring replacement. Photographed air handler unit with dust accumulation on filter and connected flexible ductwork for comprehensive system evaluation and proposal preparation.
Joe B.
Joe B. Checked in
Conducted follow-up inspection in crawl space to assess existing HVAC system for replacement quote. Documented deteriorated ductwork showing significant rust, corrosion, and water damage along seams and surfaces, indicating aged infrastructure requiring replacement. Photographed air handler unit with dust accumulation on filter and connected flexible ductwork for comprehensive system evaluation and proposal preparation.
Benson, NC 27504
Responded to no-cooling complaint on 9-year-old residential air conditioning system. Upon arrival, found outdoor condenser unit operational but system failing to adequately cool residence to thermostat setpoint. Performed diagnostic evaluation of condensing unit and indoor air handler components. Inspected ductwork and identified potential airflow or refrigerant-related issues affecting cooling capacity. System had been inoperative since earlier in the week prior to service call.
Responded to no-cooling complaint on 9-year-old residential air conditioning system. Upon arrival, found outdoor condenser unit operational but system failing to adequately cool residence to thermostat setpoint. Performed diagnostic evaluation of condensing unit and indoor air handler components. Inspected ductwork and identified potential airflow or refrigerant-related issues affecting cooling capacity. System had been inoperative since earlier in the week prior to service call.
Thomas M.
Thomas M. Checked in
Responded to no-cooling complaint on 9-year-old residential air conditioning system. Upon arrival, found outdoor condenser unit operational but system failing to adequately cool residence to thermostat setpoint. Performed diagnostic evaluation of condensing unit and indoor air handler components. Inspected ductwork and identified potential airflow or refrigerant-related issues affecting cooling capacity. System had been inoperative since earlier in the week prior to service call.
Benson, NC 27504
Review
I had a great experience with Dawson’s. The technician Hayes was professional, friendly, informative and knowledgeable. He did a very thorough job inspecting and servicing our HVAC system. Thank you!!
Laura - Benson, NC 27504
Completed comprehensive heating and air maintenance including 80-point inspection on all units, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and safety inspections. Documented heavily soiled return air grille with significant dust accumulation requiring attention, and inspected outdoor condenser unit showing normal weathering with all electrical connections secure. All systems operational and functioning within manufacturer specifications upon completion.
Completed comprehensive heating and air maintenance including 80-point inspection on all units, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and safety inspections. Documented heavily soiled return air grille with significant dust accumulation requiring attention, and inspected outdoor condenser unit showing normal weathering with all electrical connections secure. All systems operational and functioning within manufacturer specifications upon completion.
Jose A.
Jose A. Checked in
Completed comprehensive heating and air maintenance including 80-point inspection on all units, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and safety inspections. Documented heavily soiled return air grille with significant dust accumulation requiring attention, and inspected outdoor condenser unit showing normal weathering with all electrical connections secure. All systems operational and functioning within manufacturer specifications upon completion.
Benson, NC 27504
Completed comprehensive tune-up on single-zone HVAC system installed in 2024. Performed full system inspection including evaporator coil assembly, blower motor components, and condensate drain connections. Noted minor surface corrosion on blower motor mounting hardware; all components functioning within normal operating parameters with no immediate service needs identified.
Completed comprehensive tune-up on single-zone HVAC system installed in 2024. Performed full system inspection including evaporator coil assembly, blower motor components, and condensate drain connections. Noted minor surface corrosion on blower motor mounting hardware; all components functioning within normal operating parameters with no immediate service needs identified.
Hayes H.
Hayes H. Checked in
Completed comprehensive tune-up on single-zone HVAC system installed in 2024. Performed full system inspection including evaporator coil assembly, blower motor components, and condensate drain connections. Noted minor surface corrosion on blower motor mounting hardware; all components functioning within normal operating parameters with no immediate service needs identified.
Benson, NC 27504
Benson, NC - Removed existing under-cabinet lighting fixture and installed new customer-provided 1-foot under-cabinet light in kitchen area. Verified proper electrical connections, tested functionality, and confirmed illumination operates correctly over decorative tile backsplash.
Rob W.
Rob W. Checked in
Removed existing under-cabinet lighting fixture and installed new customer-provided 1-foot under-cabinet light in kitchen area. Verified proper electrical connections, tested functionality, and confirmed illumination operates correctly over decorative tile backsplash.
Benson, NC 27504
Review
Rob provided professional, knowledgeable, friendly service.
Perry Vezina - Benson, NC 27504
Response from Dawson's Electric & Air:

Thank you for the great review! We’re so glad to hear that Rob provided professional, knowledgeable, and friendly service. We truly appreciate you choosing Dawson Electric Air and taking the time to share your experience.

Responded to a lightning strike incident affecting all exterior receptacles at a residential property built in 2007. Diagnosed and resolved power loss issue to outdoor GFCI-protected circuits after homeowner's unsuccessful attempt to replace the GFCI outlet. Restored electrical service to all exterior receptacles and verified proper system operation.
Responded to a lightning strike incident affecting all exterior receptacles at a residential property built in 2007. Diagnosed and resolved power loss issue to outdoor GFCI-protected circuits after homeowner's unsuccessful attempt to replace the GFCI outlet. Restored electrical service to all exterior receptacles and verified proper system operation.
Rob W.
Rob W. Checked in
Responded to a lightning strike incident affecting all exterior receptacles at a residential property built in 2007. Diagnosed and resolved power loss issue to outdoor GFCI-protected circuits after homeowner's unsuccessful attempt to replace the GFCI outlet. Restored electrical service to all exterior receptacles and verified proper system operation.
Benson, NC 27504
Completed comprehensive 32-point electrical system evaluation on 2001 residential property. Performed electrical panel maintenance including torque verification and connection inspection of all terminations. Conducted GFCI and AFCI protection device testing to verify proper shock and fire protection functionality. Serviced smoke and carbon monoxide detectors with battery replacement and operational testing. Inspected duplex receptacle outlet showing signs of age and wear with exposed wiring during examination; verified proper connections and mounting hardware integrity. Replaced customer-supplied light bulbs in fixtures up to 12 feet and performed ceiling fan cleaning service up to 12 feet. All electrical components tested and confirmed operational within acceptable parameters.
Completed comprehensive 32-point electrical system evaluation on 2001 residential property. Performed electrical panel maintenance including torque verification and connection inspection of all terminations. Conducted GFCI and AFCI protection device testing to verify proper shock and fire protection functionality. Serviced smoke and carbon monoxide detectors with battery replacement and operational testing. Inspected duplex receptacle outlet showing signs of age and wear with exposed wiring during examination; verified proper connections and mounting hardware integrity. Replaced customer-supplied light bulbs in fixtures up to 12 feet and performed ceiling fan cleaning service up to 12 feet. All electrical components tested and confirmed operational within acceptable parameters.
Preston C.
Preston C. Checked in
Completed comprehensive 32-point electrical system evaluation on 2001 residential property. Performed electrical panel maintenance including torque verification and connection inspection of all terminations. Conducted GFCI and AFCI protection device testing to verify proper shock and fire protection functionality. Serviced smoke and carbon monoxide detectors with battery replacement and operational testing. Inspected duplex receptacle outlet showing signs of age and wear with exposed wiring during examination; verified proper connections and mounting hardware integrity. Replaced customer-supplied light bulbs in fixtures up to 12 feet and performed ceiling fan cleaning service up to 12 feet. All electrical components tested and confirmed operational within acceptable parameters.
Benson, NC 27504
Completed comprehensive heating and air maintenance including 80-point inspection on all units. Performed outdoor coil cleaning on condensing unit using professional cleaning equipment and solution, removing accumulated debris and dirt to restore optimal heat transfer efficiency. Conducted burner cleaning, adjusted gas pressures to manufacturer specifications, and completed all required safety inspections. Inspected ductwork system in crawl space and verified proper installation and sealing of flexible ductwork. All systems tested and operating within normal parameters upon completion.
Completed comprehensive heating and air maintenance including 80-point inspection on all units. Performed outdoor coil cleaning on condensing unit using professional cleaning equipment and solution, removing accumulated debris and dirt to restore optimal heat transfer efficiency. Conducted burner cleaning, adjusted gas pressures to manufacturer specifications, and completed all required safety inspections. Inspected ductwork system in crawl space and verified proper installation and sealing of flexible ductwork. All systems tested and operating within normal parameters upon completion.
Hayes H.
Hayes H. Checked in
Completed comprehensive heating and air maintenance including 80-point inspection on all units. Performed outdoor coil cleaning on condensing unit using professional cleaning equipment and solution, removing accumulated debris and dirt to restore optimal heat transfer efficiency. Conducted burner cleaning, adjusted gas pressures to manufacturer specifications, and completed all required safety inspections. Inspected ductwork system in crawl space and verified proper installation and sealing of flexible ductwork. All systems tested and operating within normal parameters upon completion.
Benson, NC 27504
Responded to a non-functioning bathroom ceiling light in a 2023 home where the recessed LED puck light fixture had been pulled from the ceiling, exposing the junction box. Upon arrival, found the fixture disconnected and hanging loose from the electrical box. Reinstalled and secured the junction box properly to the ceiling structure, reconnected the fixture wiring to ensure correct polarity and secure connections, and remounted the recessed light assembly. Tested the wall switch operation and verified the LED light fixture was functioning correctly with no flickering or intermittent issues.
Responded to a non-functioning bathroom ceiling light in a 2023 home where the recessed LED puck light fixture had been pulled from the ceiling, exposing the junction box. Upon arrival, found the fixture disconnected and hanging loose from the electrical box. Reinstalled and secured the junction box properly to the ceiling structure, reconnected the fixture wiring to ensure correct polarity and secure connections, and remounted the recessed light assembly. Tested the wall switch operation and verified the LED light fixture was functioning correctly with no flickering or intermittent issues.
Bryant C.
Bryant C. Checked in
Responded to a non-functioning bathroom ceiling light in a 2023 home where the recessed LED puck light fixture had been pulled from the ceiling, exposing the junction box. Upon arrival, found the fixture disconnected and hanging loose from the electrical box. Reinstalled and secured the junction box properly to the ceiling structure, reconnected the fixture wiring to ensure correct polarity and secure connections, and remounted the recessed light assembly. Tested the wall switch operation and verified the LED light fixture was functioning correctly with no flickering or intermittent issues.
Benson, NC 27504
Review
Dawson's in a single word "AWESOME". Pretty much sums up every experience I have with them. From Dawn and everyone at the front to Hayes my incredibly knowledgeable and professional technician that did my service. Highly recommend Dawson's for everything from emergency repairs to routine services. What a class act.
Robert Smith - Benson, NC 27504
Response from Dawson's Electric & Air:

Robert, “AWESOME” is pretty hard to beat, thank you! It means so much to hear that you’ve had such a great experience with everyone at Dawson’s, from Dawn and our front office team to Hayes in the field. We’re especially glad Hayes was able to provide the knowledgeable, professional service you’ve come to expect from us. Thank you for continuing to trust Dawson’s Electric & Air with your home and for recommending us for everything from emergency electrical and HVAC repairs to routine service. We truly appreciate you being part of the Dawson’s family!

Completed comprehensive preventive maintenance on single HVAC system including full 80-point inspection of heating and cooling components. Cleaned outdoor condenser coils and burner assembly, tested and adjusted gas pressures to manufacturer specifications, and performed complete safety inspection of all system controls and connections. Verified proper airflow through return air grille and confirmed all mechanical components, refrigerant lines, and electrical connections are operating within normal parameters.
Completed comprehensive preventive maintenance on single HVAC system including full 80-point inspection of heating and cooling components. Cleaned outdoor condenser coils and burner assembly, tested and adjusted gas pressures to manufacturer specifications, and performed complete safety inspection of all system controls and connections. Verified proper airflow through return air grille and confirmed all mechanical components, refrigerant lines, and electrical connections are operating within normal parameters.
Hayes H.
Hayes H. Checked in
Completed comprehensive preventive maintenance on single HVAC system including full 80-point inspection of heating and cooling components. Cleaned outdoor condenser coils and burner assembly, tested and adjusted gas pressures to manufacturer specifications, and performed complete safety inspection of all system controls and connections. Verified proper airflow through return air grille and confirmed all mechanical components, refrigerant lines, and electrical connections are operating within normal parameters.
Benson, NC 27504
Review
Fantastic job with the preventative maintenance. Fair pricing and great customer service!
Elizabeth Ibikunle - Benson, NC 27504
Response from Dawson's Electric & Air:

Thank you, Elizabeth! We really appreciate you taking the time to share this. Preventative electrical maintenance is such an important part of keeping your home safe and catching potential concerns before they turn into bigger problems. We’re glad you felt the Peace of Mind electrical safety inspection was thorough, fairly priced, and backed by the level of customer service you expect from Dawson’s Electric & Air. Thank you for trusting our team with your home—we truly appreciate your business!

Completed comprehensive annual 32-point electrical system evaluation on 2017 residential property. Performed electrical panel maintenance including torque verification and connection inspection of all terminations. Conducted testing of all GFCI shock protection outlets and breakers to verify proper ground fault protection functionality. Tested arc fault circuit interrupter breakers to ensure fire protection systems operating within specification. Performed smoke and carbon monoxide detector maintenance including battery replacement and functional testing of all units. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans up to 12 feet. Inspected exterior electrical components including weatherproof outlet covers and vent-mounted wiring connections, which were found to be properly secured and protected from environmental exposure. All electrical systems tested and found operating safely and within code requirements.
Completed comprehensive annual 32-point electrical system evaluation on 2017 residential property. Performed electrical panel maintenance including torque verification and connection inspection of all terminations. Conducted testing of all GFCI shock protection outlets and breakers to verify proper ground fault protection functionality. Tested arc fault circuit interrupter breakers to ensure fire protection systems operating within specification. Performed smoke and carbon monoxide detector maintenance including battery replacement and functional testing of all units. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans up to 12 feet. Inspected exterior electrical components including weatherproof outlet covers and vent-mounted wiring connections, which were found to be properly secured and protected from environmental exposure. All electrical systems tested and found operating safely and within code requirements.
Rob W.
Rob W. Checked in
Completed comprehensive annual 32-point electrical system evaluation on 2017 residential property. Performed electrical panel maintenance including torque verification and connection inspection of all terminations. Conducted testing of all GFCI shock protection outlets and breakers to verify proper ground fault protection functionality. Tested arc fault circuit interrupter breakers to ensure fire protection systems operating within specification. Performed smoke and carbon monoxide detector maintenance including battery replacement and functional testing of all units. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans up to 12 feet. Inspected exterior electrical components including weatherproof outlet covers and vent-mounted wiring connections, which were found to be properly secured and protected from environmental exposure. All electrical systems tested and found operating safely and within code requirements.
Benson, NC 27504
Completed comprehensive heating and air maintenance including an 80-point inspection on each HVAC unit. Performed outdoor coil cleaning on the condensing unit, burner cleaning, and adjusted gas pressures to manufacturer specifications. Conducted full safety inspections on all equipment and verified proper system operation with thermostat functionality confirmed at 64°F heating setpoint.
Completed comprehensive heating and air maintenance including an 80-point inspection on each HVAC unit. Performed outdoor coil cleaning on the condensing unit, burner cleaning, and adjusted gas pressures to manufacturer specifications. Conducted full safety inspections on all equipment and verified proper system operation with thermostat functionality confirmed at 64°F heating setpoint.
Connor G.
Connor G. Checked in
Completed comprehensive heating and air maintenance including an 80-point inspection on each HVAC unit. Performed outdoor coil cleaning on the condensing unit, burner cleaning, and adjusted gas pressures to manufacturer specifications. Conducted full safety inspections on all equipment and verified proper system operation with thermostat functionality confirmed at 64°F heating setpoint.
Benson, NC 27504
Completed comprehensive 32-point electrical system evaluation and annual maintenance service. Performed electrical panel inspection with proper torquing of all circuit breaker connections and bus bar terminals to manufacturer specifications. Conducted GFCI outlet testing to verify ground fault protection functionality and proper trip response. Tested all AFCI breakers to ensure arc fault detection and fire protection systems operating correctly. Performed smoke and carbon monoxide detector maintenance including battery replacement and functional testing of all units. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans up to 12 feet. All electrical components tested and confirmed operational within safety standards.
Completed comprehensive 32-point electrical system evaluation and annual maintenance service. Performed electrical panel inspection with proper torquing of all circuit breaker connections and bus bar terminals to manufacturer specifications. Conducted GFCI outlet testing to verify ground fault protection functionality and proper trip response. Tested all AFCI breakers to ensure arc fault detection and fire protection systems operating correctly. Performed smoke and carbon monoxide detector maintenance including battery replacement and functional testing of all units. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans up to 12 feet. All electrical components tested and confirmed operational within safety standards.
Preston C.
Preston C. Checked in
Completed comprehensive 32-point electrical system evaluation and annual maintenance service. Performed electrical panel inspection with proper torquing of all circuit breaker connections and bus bar terminals to manufacturer specifications. Conducted GFCI outlet testing to verify ground fault protection functionality and proper trip response. Tested all AFCI breakers to ensure arc fault detection and fire protection systems operating correctly. Performed smoke and carbon monoxide detector maintenance including battery replacement and functional testing of all units. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans up to 12 feet. All electrical components tested and confirmed operational within safety standards.
Benson, NC 27504
Responded to investigate intermittent breaker tripping issues affecting multiple circuits throughout a newly constructed residence with copper-clad aluminum wiring. Homeowner reported nuisance tripping on office circuit serving multiple desktop computers under load, as well as random tripping on bedroom lighting circuit with minimal load present. Performed comprehensive visual inspection of main electrical panel, examining all circuit breaker connections, bus bar terminations, and wire routing for proper installation per NEC standards. Inspected copper-clad aluminum conductor terminations at breaker connections for signs of overheating, loose connections, improper torque, or incompatible connection methods. Evaluated wire management throughout panel for code violations including excessive bending radius that could stress conductors or damage insulation. Verified proper breaker sizing relative to circuit wire gauge and connected loads. Documented panel configuration and wiring condition
Responded to investigate intermittent breaker tripping issues affecting multiple circuits throughout a newly constructed residence with copper-clad aluminum wiring. Homeowner reported nuisance tripping on office circuit serving multiple desktop computers under load, as well as random tripping on bedroom lighting circuit with minimal load present. Performed comprehensive visual inspection of main electrical panel, examining all circuit breaker connections, bus bar terminations, and wire routing for proper installation per NEC standards. Inspected copper-clad aluminum conductor terminations at breaker connections for signs of overheating, loose connections, improper torque, or incompatible connection methods. Evaluated wire management throughout panel for code violations including excessive bending radius that could stress conductors or damage insulation. Verified proper breaker sizing relative to circuit wire gauge and connected loads. Documented panel configuration and wiring condition
Rob W.
Rob W. Checked in
Responded to investigate intermittent breaker tripping issues affecting multiple circuits throughout a newly constructed residence with copper-clad aluminum wiring. Homeowner reported nuisance tripping on office circuit serving multiple desktop computers under load, as well as random tripping on bedroom lighting circuit with minimal load present. Performed comprehensive visual inspection of main electrical panel, examining all circuit breaker connections, bus bar terminations, and wire routing for proper installation per NEC standards. Inspected copper-clad aluminum conductor terminations at breaker connections for signs of overheating, loose connections, improper torque, or incompatible connection methods. Evaluated wire management throughout panel for code violations including excessive bending radius that could stress conductors or damage insulation. Verified proper breaker sizing relative to circuit wire gauge and connected loads. Documented panel configuration and wiring condition
Benson, NC 27504
Completed comprehensive heating and air maintenance on 2017 HVAC system including 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and safety inspections. Cleaned heavily soiled condensing unit exterior panels and serviced blower assembly with refrigerant line inspection. All system components operating within manufacturer specifications upon completion.
Completed comprehensive heating and air maintenance on 2017 HVAC system including 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and safety inspections. Cleaned heavily soiled condensing unit exterior panels and serviced blower assembly with refrigerant line inspection. All system components operating within manufacturer specifications upon completion.
Jose A.
Jose A. Checked in
Completed comprehensive heating and air maintenance on 2017 HVAC system including 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and safety inspections. Cleaned heavily soiled condensing unit exterior panels and serviced blower assembly with refrigerant line inspection. All system components operating within manufacturer specifications upon completion.
Benson, NC 27504
Responded to reported GFCI outlet issue at exterior garage location controlling pool lighting circuit. Performed comprehensive testing of weather-resistant GFCI receptacle using Klein Tools RT250 outlet tester, which confirmed proper voltage (12.1V reading displayed) and correct wiring configuration with functioning ground fault protection. GFCI outlet tested successfully with no faults detected, reset and test buttons operating within normal parameters, and weatherproof cover intact and properly sealed for outdoor installation.
Responded to reported GFCI outlet issue at exterior garage location controlling pool lighting circuit. Performed comprehensive testing of weather-resistant GFCI receptacle using Klein Tools RT250 outlet tester, which confirmed proper voltage (12.1V reading displayed) and correct wiring configuration with functioning ground fault protection. GFCI outlet tested successfully with no faults detected, reset and test buttons operating within normal parameters, and weatherproof cover intact and properly sealed for outdoor installation.
Bryant C.
Bryant C. Checked in
Responded to reported GFCI outlet issue at exterior garage location controlling pool lighting circuit. Performed comprehensive testing of weather-resistant GFCI receptacle using Klein Tools RT250 outlet tester, which confirmed proper voltage (12.1V reading displayed) and correct wiring configuration with functioning ground fault protection. GFCI outlet tested successfully with no faults detected, reset and test buttons operating within normal parameters, and weatherproof cover intact and properly sealed for outdoor installation.
Benson, NC 27504
Responded to service call for exterior garage light fixture with stuck light bulb base remaining in socket after bulb failure. Successfully removed broken bulb remnant from lantern-style wall-mounted fixture and installed customer-provided replacement bulb, restoring proper operation. Verified fixture functionality and inspected electrical panel to ensure no underlying circuit issues contributed to bulb failure.
Responded to service call for exterior garage light fixture with stuck light bulb base remaining in socket after bulb failure. Successfully removed broken bulb remnant from lantern-style wall-mounted fixture and installed customer-provided replacement bulb, restoring proper operation. Verified fixture functionality and inspected electrical panel to ensure no underlying circuit issues contributed to bulb failure.
Preston C.
Preston C. Checked in
Responded to service call for exterior garage light fixture with stuck light bulb base remaining in socket after bulb failure. Successfully removed broken bulb remnant from lantern-style wall-mounted fixture and installed customer-provided replacement bulb, restoring proper operation. Verified fixture functionality and inspected electrical panel to ensure no underlying circuit issues contributed to bulb failure.
Benson, NC 27504
Responded to residential lightning strike damage affecting electrical outlets throughout the home. Upon inspection, discovered significant corrosion and rust damage to the main electrical panel, with oxidation present on multiple circuit breakers and internal components indicating moisture intrusion likely exacerbated by the lightning event. Documented panel condition and exterior utility equipment with photographs for insurance claim purposes, noting deteriorated breaker terminals and compromised panel integrity requiring replacement to restore safe electrical service.
Responded to residential lightning strike damage affecting electrical outlets throughout the home. Upon inspection, discovered significant corrosion and rust damage to the main electrical panel, with oxidation present on multiple circuit breakers and internal components indicating moisture intrusion likely exacerbated by the lightning event. Documented panel condition and exterior utility equipment with photographs for insurance claim purposes, noting deteriorated breaker terminals and compromised panel integrity requiring replacement to restore safe electrical service.
Curtis E.
Curtis E. Checked in
Responded to residential lightning strike damage affecting electrical outlets throughout the home. Upon inspection, discovered significant corrosion and rust damage to the main electrical panel, with oxidation present on multiple circuit breakers and internal components indicating moisture intrusion likely exacerbated by the lightning event. Documented panel condition and exterior utility equipment with photographs for insurance claim purposes, noting deteriorated breaker terminals and compromised panel integrity requiring replacement to restore safe electrical service.
Benson, NC 27504
Responded to return visit for recurring under-cabinet lighting issue in kitchen. Upon arrival, inspected previously serviced under-cabinet LED/fluorescent light fixture mounted beneath upper cabinetry above decorative tile backsplash. Performed voltage testing at associated electrical outlet using multimeter, confirming proper 120V supply to circuit. Troubleshot fixture wiring connections, switch operation, and power supply to identify root cause of intermittent lighting failure. Made necessary repairs to ensure reliable operation and prevent future recurrence of the same issue.
Responded to return visit for recurring under-cabinet lighting issue in kitchen. Upon arrival, inspected previously serviced under-cabinet LED/fluorescent light fixture mounted beneath upper cabinetry above decorative tile backsplash. Performed voltage testing at associated electrical outlet using multimeter, confirming proper 120V supply to circuit. Troubleshot fixture wiring connections, switch operation, and power supply to identify root cause of intermittent lighting failure. Made necessary repairs to ensure reliable operation and prevent future recurrence of the same issue.
Kenny L.
Kenny L. Checked in
Responded to return visit for recurring under-cabinet lighting issue in kitchen. Upon arrival, inspected previously serviced under-cabinet LED/fluorescent light fixture mounted beneath upper cabinetry above decorative tile backsplash. Performed voltage testing at associated electrical outlet using multimeter, confirming proper 120V supply to circuit. Troubleshot fixture wiring connections, switch operation, and power supply to identify root cause of intermittent lighting failure. Made necessary repairs to ensure reliable operation and prevent future recurrence of the same issue.
Benson, NC 27504
Completed comprehensive 32-point electrical system evaluation on 2020 residential property. Performed electrical panel maintenance including torque verification and connection inspection of all breaker terminals and bus bar connections. Conducted systematic testing of all GFCI outlets and breakers to verify proper ground fault protection and trip functionality. Tested all AFCI breakers to ensure arc fault detection circuits are operating within manufacturer specifications. Performed smoke and carbon monoxide detector maintenance including battery replacement and functional testing of all units. Replaced customer-supplied light bulbs in accessible fixtures up to 12 feet. Cleaned ceiling fans up to 12 feet in height. 

During inspection, identified exposed electrical junction box installation with incomplete wiring termination. Blue plastic outlet box mounted in wall cavity shows proper wire routing with black hot conductors, white neutral conductors, and bare copper ground wires present
Completed comprehensive 32-point electrical system evaluation on 2020 residential property. Performed electrical panel maintenance including torque verification and connection inspection of all breaker terminals and bus bar connections. Conducted systematic testing of all GFCI outlets and breakers to verify proper ground fault protection and trip functionality. Tested all AFCI breakers to ensure arc fault detection circuits are operating within manufacturer specifications. Performed smoke and carbon monoxide detector maintenance including battery replacement and functional testing of all units. Replaced customer-supplied light bulbs in accessible fixtures up to 12 feet. Cleaned ceiling fans up to 12 feet in height. 

During inspection, identified exposed electrical junction box installation with incomplete wiring termination. Blue plastic outlet box mounted in wall cavity shows proper wire routing with black hot conductors, white neutral conductors, and bare copper ground wires present
Kenny L.
Kenny L. Checked in
Completed comprehensive 32-point electrical system evaluation on 2020 residential property. Performed electrical panel maintenance including torque verification and connection inspection of all breaker terminals and bus bar connections. Conducted systematic testing of all GFCI outlets and breakers to verify proper ground fault protection and trip functionality. Tested all AFCI breakers to ensure arc fault detection circuits are operating within manufacturer specifications. Performed smoke and carbon monoxide detector maintenance including battery replacement and functional testing of all units. Replaced customer-supplied light bulbs in accessible fixtures up to 12 feet. Cleaned ceiling fans up to 12 feet in height. During inspection, identified exposed electrical junction box installation with incomplete wiring termination. Blue plastic outlet box mounted in wall cavity shows proper wire routing with black hot conductors, white neutral conductors, and bare copper ground wires present
Benson, NC 27504
Benson, NC - Installed customer-supplied floodlight fixture on rear exterior of residence. Mounted unit securely to building structure, completed all electrical connections per code requirements, and verified proper operation. Installation includes warranty coverage on parts and craftsmanship through active membership program.
Charlie B.
Charlie B. Checked in
Installed customer-supplied floodlight fixture on rear exterior of residence. Mounted unit securely to building structure, completed all electrical connections per code requirements, and verified proper operation. Installation includes warranty coverage on parts and craftsmanship through active membership program.
Benson, NC 27504
Review
The gave me several updates prior to tech coming. My appointment they fit me in the same day i called. The technician diagnosed the problem and got to work. The price was fair and several methods to pay. The tech explained the problem gave me a breakdown. Needless to say i found my HVAC company. I also spoke with Becky- she was simply awesome and knowledgeable
Gregorio - Benson, NC 27504
Response from Dawson's Electric & Air:

Thank you so much for sharing your experience! We’re glad we were able to get you scheduled the same day you called and keep you updated every step of the way, it’s something we know matters when you’re dealing with an HVAC issue. It’s great to hear the technician was able to quickly diagnose the problem, get your system back up and running, and clearly explain the repair and options along the way. We also appreciate you recognizing our customer service representative's for being helpful and knowledgeable when you called in. Providing fair pricing, clear communication, and reliable HVAC service is what we strive for every day at Dawson’s Electric & Air. We’re grateful you chose us and look forward to being your HVAC company moving forward!

Review
Mr. Dawson was professional, and his experience was demonstrated when he identified the problems and corrected them with little or no delay.
Robert - Benson, NC 27504