Benson, NC HVAC & Electrical

Responded to a non-functioning bathroom ceiling light in a 2023 home where the recessed LED puck light fixture had been pulled from the ceiling, exposing the junction box. Upon arrival, found the fixture disconnected and hanging loose from the electrical box. Reinstalled and secured the junction box properly to the ceiling structure, reconnected the fixture wiring to ensure correct polarity and secure connections, and remounted the recessed light assembly. Tested the wall switch operation and verified the LED light fixture was functioning correctly with no flickering or intermittent issues.

Completed comprehensive preventive maintenance on single HVAC system including full 80-point inspection of heating and cooling components. Cleaned outdoor condenser coils and burner assembly, tested and adjusted gas pressures to manufacturer specifications, and performed complete safety inspection of all system controls and connections. Verified proper airflow through return air grille and confirmed all mechanical components, refrigerant lines, and electrical connections are operating within normal parameters.

Completed comprehensive annual 32-point electrical system evaluation on 2017 residential property. Performed electrical panel maintenance including torque verification and connection inspection of all terminations. Conducted testing of all GFCI shock protection outlets and breakers to verify proper ground fault protection functionality. Tested arc fault circuit interrupter breakers to ensure fire protection systems operating within specification. Performed smoke and carbon monoxide detector maintenance including battery replacement and functional testing of all units. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans up to 12 feet. Inspected exterior electrical components including weatherproof outlet covers and vent-mounted wiring connections, which were found to be properly secured and protected from environmental exposure. All electrical systems tested and found operating safely and within code requirements.

Completed comprehensive heating and air maintenance including an 80-point inspection on each HVAC unit. Performed outdoor coil cleaning on the condensing unit, burner cleaning, and adjusted gas pressures to manufacturer specifications. Conducted full safety inspections on all equipment and verified proper system operation with thermostat functionality confirmed at 64°F heating setpoint.

Completed comprehensive 32-point electrical system evaluation and annual maintenance service. Performed electrical panel inspection with proper torquing of all circuit breaker connections and bus bar terminals to manufacturer specifications. Conducted GFCI outlet testing to verify ground fault protection functionality and proper trip response. Tested all AFCI breakers to ensure arc fault detection and fire protection systems operating correctly. Performed smoke and carbon monoxide detector maintenance including battery replacement and functional testing of all units. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans up to 12 feet. All electrical components tested and confirmed operational within safety standards.

Responded to investigate intermittent breaker tripping issues affecting multiple circuits throughout a newly constructed residence with copper-clad aluminum wiring. Homeowner reported nuisance tripping on office circuit serving multiple desktop computers under load, as well as random tripping on bedroom lighting circuit with minimal load present. Performed comprehensive visual inspection of main electrical panel, examining all circuit breaker connections, bus bar terminations, and wire routing for proper installation per NEC standards. Inspected copper-clad aluminum conductor terminations at breaker connections for signs of overheating, loose connections, improper torque, or incompatible connection methods. Evaluated wire management throughout panel for code violations including excessive bending radius that could stress conductors or damage insulation. Verified proper breaker sizing relative to circuit wire gauge and connected loads. Documented panel configuration and wiring condition

Completed comprehensive heating and air maintenance on 2017 HVAC system including 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and safety inspections. Cleaned heavily soiled condensing unit exterior panels and serviced blower assembly with refrigerant line inspection. All system components operating within manufacturer specifications upon completion.

Responded to reported GFCI outlet issue at exterior garage location controlling pool lighting circuit. Performed comprehensive testing of weather-resistant GFCI receptacle using Klein Tools RT250 outlet tester, which confirmed proper voltage (12.1V reading displayed) and correct wiring configuration with functioning ground fault protection. GFCI outlet tested successfully with no faults detected, reset and test buttons operating within normal parameters, and weatherproof cover intact and properly sealed for outdoor installation.

Responded to service call for exterior garage light fixture with stuck light bulb base remaining in socket after bulb failure. Successfully removed broken bulb remnant from lantern-style wall-mounted fixture and installed customer-provided replacement bulb, restoring proper operation. Verified fixture functionality and inspected electrical panel to ensure no underlying circuit issues contributed to bulb failure.

Responded to residential lightning strike damage affecting electrical outlets throughout the home. Upon inspection, discovered significant corrosion and rust damage to the main electrical panel, with oxidation present on multiple circuit breakers and internal components indicating moisture intrusion likely exacerbated by the lightning event. Documented panel condition and exterior utility equipment with photographs for insurance claim purposes, noting deteriorated breaker terminals and compromised panel integrity requiring replacement to restore safe electrical service.

Responded to return visit for recurring under-cabinet lighting issue in kitchen. Upon arrival, inspected previously serviced under-cabinet LED/fluorescent light fixture mounted beneath upper cabinetry above decorative tile backsplash. Performed voltage testing at associated electrical outlet using multimeter, confirming proper 120V supply to circuit. Troubleshot fixture wiring connections, switch operation, and power supply to identify root cause of intermittent lighting failure. Made necessary repairs to ensure reliable operation and prevent future recurrence of the same issue.

Completed comprehensive 32-point electrical system evaluation on 2020 residential property. Performed electrical panel maintenance including torque verification and connection inspection of all breaker terminals and bus bar connections. Conducted systematic testing of all GFCI outlets and breakers to verify proper ground fault protection and trip functionality. Tested all AFCI breakers to ensure arc fault detection circuits are operating within manufacturer specifications. Performed smoke and carbon monoxide detector maintenance including battery replacement and functional testing of all units. Replaced customer-supplied light bulbs in accessible fixtures up to 12 feet. Cleaned ceiling fans up to 12 feet in height. During inspection, identified exposed electrical junction box installation with incomplete wiring termination. Blue plastic outlet box mounted in wall cavity shows proper wire routing with black hot conductors, white neutral conductors, and bare copper ground wires present

Installed customer-supplied floodlight fixture on rear exterior of residence. Mounted unit securely to building structure, completed all electrical connections per code requirements, and verified proper operation. Installation includes warranty coverage on parts and craftsmanship through active membership program.

Responded to after-hours emergency call for AC not cooling. Upon arrival, performed electrical diagnostics on outdoor condensing unit. Tested compressor amperage draw using clamp meter, recording 145.5 amps. Identified failed run capacitor through capacitance testing with multimeter, which measured 49.36 µF on the Copeland-branded capacitor. Replaced defective capacitor, restored system to normal operation, and verified proper compressor amperage and cooling performance before departure.

Responded to no cooling complaint on 9-year-old system. Found severely clogged air filter restricting airflow, causing inadequate cooling performance and rising indoor temperature. Replaced dirty filter with new filter, restored proper system operation, and verified thermostat showing active cooling cycle with unit maintaining setpoint.

Responded to lightning strike damage at residential property. Replaced exterior flood light fixture at corner of house that was destroyed and knocked to ground by direct lightning strike. Inspected and replaced damaged interior switch that had sustained electrical damage (evidenced by charring/discoloration) while adjacent switches on same circuit remained operational. Verified proper grounding and circuit integrity throughout affected area to ensure no additional hidden damage from surge event.

Responded to kitchen electrical issue affecting two light switches controlling the sink light and under-cabinet lighting in a 2022 home. Using a Fluke multimeter, tested voltage at the affected circuits and traced wiring connections behind the decorative tile backsplash. Identified loose wire connections at wire nuts in the junction box above the counter, re-secured all connections, verified proper voltage delivery, and restored full functionality to both lighting circuits.

# HVAC Humidity Control Follow-Up Responded to callback regarding persistent high indoor humidity levels reading at 60%. Previous technician had attempted to address the issue, but homeowner reported no improvement in humidity trends. Performed comprehensive system diagnostics using calibrated digital instruments. Measured static pressure readings on both supply and return air plenums using Testo 510 differential pressure gauge. Supply side registered 0.05" w.c. and return side measured 0.27" w.c., indicating potential airflow restrictions or system imbalance affecting dehumidification performance. Inspected ductwork connections, refrigerant lines, and system components in mechanical space. Evaluated copper refrigerant piping routing and connections for proper installation and insulation. Assessed condensate drainage system operation to ensure proper moisture removal from evaporator coil. Documented current system conditions with detailed measurements and photographic evidence of

Responded to service call for high indoor humidity levels (53%) and recurring mold growth in air handler unit. Performed comprehensive system inspection of 6-year-old HVAC system to diagnose moisture issues and water accumulation in drain pipe and ductwork. Upon inspection, identified HZ432 zone control module with improper power configuration - system operating without dedicated transformer and stealing power from thermostat circuit, which can cause intermittent operation and control issues. Examined air handler drain pan installation and condensate drainage system to assess conflicting reports from previous technicians regarding proper installation. Documented control wiring configuration showing multiple zone connections and heating/cooling circuits. Evaluated system operation and airflow to determine contributing factors to elevated humidity levels. Assessed air handler cabinet for evidence of moisture intrusion and mold growth patterns. Inspected condensate drain line routing a

Completed comprehensive 32-point electrical system evaluation on 2024 home including electrical panel maintenance with proper torquing and connection verification. Performed GFCI outlet testing throughout residence confirming proper shock protection functionality with readings of 125 VAC and correct operation, tested arc fault circuit interrupter breakers for fire protection compliance, and conducted smoke and CO2 detector maintenance with battery replacement and functional testing. Additionally installed two customer-requested light fixtures, replaced customer-supplied light bulbs in fixtures up to 12 feet, and cleaned ceiling fans up to 12 feet in height.

Performed comprehensive HVAC system service including refrigerant charge adjustment by adding 2 pounds to achieve proper operating pressures. Replaced failed condensate trap to restore proper drainage and prevent water overflow. Installed new 40VA transformer to correct control circuit voltage issues. Conducted airflow adjustments and optimization to improve system performance and efficiency. All electrical connections verified and secured per manufacturer specifications.

Removed existing light fixture from first-floor bedroom ceiling and confirmed proper fan-rated electrical box was present. Installed new ceiling fan with integrated light fixture, connecting all electrical wiring to manufacturer specifications. Verified fan operation, light functionality, and proper blade clearance on standard height ceiling, ensuring safe and secure mounting above sleeping area.

Responded to no-cool call on 2021 system following power outage from storm. Upon arrival, found outdoor unit receiving power but condenser fan motor not operating. Diagnosed failed dual-run capacitor showing visible swelling and discoloration on metallic casing. Removed defective capacitor and installed new replacement capacitor with proper microfarad rating. Verified all electrical connections secure, tested system operation, and confirmed condenser fan motor and compressor now running properly with normal amp draw. System restored to full cooling operation.

Responded to service call at 1998-built residence for two electrical tasks. Successfully disconnected and removed electrical power supply to pool equipment per homeowner's request in preparation for pool removal. Replaced malfunctioning bathroom exhaust fan with new unit, including installation of ceiling-mounted ventilation grille with proper venting, as customer did not have replacement unit on hand.

Completed scheduled preventive maintenance on 9-year-old air handler system. Performed electrical diagnostics using clamp meter to verify proper amperage readings and system operation. Installed previously approved SS2 switch as per existing estimate. Inspected UV light system per request and addressed malfunction through repair/replacement as needed.