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Durham, NC HVAC & Electrical

green-stars

Durham Homes Deserve Quality HVAC & Electrical Care

Durham families have relied on our heating, cooling, and electrical expertise since 2005 because we combine skilled workmanship with the kind of honest service that's hard to find.

Whether you're dealing with an air conditioner that quit cooling, a furnace that needs replacement, or electrical work for home improvements, we bring nearly 20 years of experience to every job.

Our air conditioning and electrical technicians understand local homes and what it takes to keep them comfortable and properly powered.

Ready for Service?

We're upfront about everything—what's wrong, what it costs to fix, and what your options are. You'll never feel pressured or confused because we explain things clearly and respect your decisions.

From emergency heating and cooling repairs to planned electrical upgrades, we handle each project with care and attention to detail. Our fully stocked trucks mean we can usually complete your repair the same day we arrive.

Give us a call at 919-887-8284 .

Recent Jobs and Reviews in Durham, NC

Rated 4.8 out of 5 stars based on 16 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express gratitude for the professionalism, courtesy, and knowledge demonstrated by the service technicians. A dominant theme throughout is the emphasis on clear communication, with reviewers frequently praising how technicians took time to explain work in detail, answer questions thoroughly, and provide helpful recommendations. The tone is warm and enthusiastic, with customers highlighting the friendly and personable nature of the service providers, describing interactions as pleasant and easy. Punctuality and efficiency are recurring positive attributes, with many noting timely arrivals and thorough completion of work. Customers express strong confidence in the quality of service received, with multiple mentions of trust, recommendations to others, and intentions to use the company again for future needs. The reviews convey a sense of relief and satisfaction that work was done correctly and professionally, with several customers specifically appreciating the educational approach taken to help them understand their home systems. Overall, the sentiment reflects exceptional customer experiences characterized by competence, respect, and genuine care for customer needs.

Job Locations and Reviews

Responded to no cooling call where system stopped operating at approximately 9am. Upon inspection, diagnosed failed capacitor in outdoor unit. Replaced defective capacitor and restored system to normal cooling operation.
Responded to no cooling call where system stopped operating at approximately 9am. Upon inspection, diagnosed failed capacitor in outdoor unit. Replaced defective capacitor and restored system to normal cooling operation.
Hayes H.
Hayes H. Checked in
Responded to no cooling call where system stopped operating at approximately 9am. Upon inspection, diagnosed failed capacitor in outdoor unit. Replaced defective capacitor and restored system to normal cooling operation.
Durham, NC 27713
Responded to flickering light issue in two-story living room ceiling fixture. Accessed recessed spotlights using extension ladder as fixtures were located approximately 1.5 feet beyond wall line. Replaced both bulbs with customer-supplied lamps and verified proper operation of lighting system with no further flickering observed.
Responded to flickering light issue in two-story living room ceiling fixture. Accessed recessed spotlights using extension ladder as fixtures were located approximately 1.5 feet beyond wall line. Replaced both bulbs with customer-supplied lamps and verified proper operation of lighting system with no further flickering observed.
Bryant C.
Bryant C. Checked in
Responded to flickering light issue in two-story living room ceiling fixture. Accessed recessed spotlights using extension ladder as fixtures were located approximately 1.5 feet beyond wall line. Replaced both bulbs with customer-supplied lamps and verified proper operation of lighting system with no further flickering observed.
Durham, NC 27713
Responded to service call for non-functioning pantry light fixture in 2015 home. Upon inspection, found vertical-mounted LED fixture with exposed wiring and visible LED driver/ballast. Diagnosed electrical issue, inspected internal components including wire connections (black, white, yellow, and blue conductors with wire nuts), LED strips, and driver assembly. Completed necessary repairs to restore proper operation of the LED lighting fixture.
Responded to service call for non-functioning pantry light fixture in 2015 home. Upon inspection, found vertical-mounted LED fixture with exposed wiring and visible LED driver/ballast. Diagnosed electrical issue, inspected internal components including wire connections (black, white, yellow, and blue conductors with wire nuts), LED strips, and driver assembly. Completed necessary repairs to restore proper operation of the LED lighting fixture.
Isaac W.
Isaac W. Checked in
Responded to service call for non-functioning pantry light fixture in 2015 home. Upon inspection, found vertical-mounted LED fixture with exposed wiring and visible LED driver/ballast. Diagnosed electrical issue, inspected internal components including wire connections (black, white, yellow, and blue conductors with wire nuts), LED strips, and driver assembly. Completed necessary repairs to restore proper operation of the LED lighting fixture.
Durham, NC 27713
Responded to partial power loss at 1978 residence where utility company had previously disconnected power and removed a faulty sub-panel breaker from the main service panel due to shorting condition. Inspected main electrical panel and documented existing conditions, including service conductors, bus bar connections, and circuit breaker arrangement. Verified power company had isolated the electrical hazard by de-energizing the system to prevent fire risk. Assessed affected areas including lighting circuits, receptacle outlets, and refrigerator appliance that were without power following the utility company's safety disconnect.
Responded to partial power loss at 1978 residence where utility company had previously disconnected power and removed a faulty sub-panel breaker from the main service panel due to shorting condition. Inspected main electrical panel and documented existing conditions, including service conductors, bus bar connections, and circuit breaker arrangement. Verified power company had isolated the electrical hazard by de-energizing the system to prevent fire risk. Assessed affected areas including lighting circuits, receptacle outlets, and refrigerator appliance that were without power following the utility company's safety disconnect.
Tim D.
Tim D. Checked in
Responded to partial power loss at 1978 residence where utility company had previously disconnected power and removed a faulty sub-panel breaker from the main service panel due to shorting condition. Inspected main electrical panel and documented existing conditions, including service conductors, bus bar connections, and circuit breaker arrangement. Verified power company had isolated the electrical hazard by de-energizing the system to prevent fire risk. Assessed affected areas including lighting circuits, receptacle outlets, and refrigerator appliance that were without power following the utility company's safety disconnect.
Durham, NC 27712
Completed HVAC installation including electrical disconnect panel setup with dedicated 20-amp fused protection for downstairs air conditioning unit. Installed condensate drainage system with new white PVC piping and condensate pump assembly, ensuring proper removal of moisture from the system. Connected all necessary electrical wiring and verified proper operation of safety controls and warning labels on equipment housing.
Completed HVAC installation including electrical disconnect panel setup with dedicated 20-amp fused protection for downstairs air conditioning unit. Installed condensate drainage system with new white PVC piping and condensate pump assembly, ensuring proper removal of moisture from the system. Connected all necessary electrical wiring and verified proper operation of safety controls and warning labels on equipment housing.
Ethan N.
Ethan N. Checked in
Completed HVAC installation including electrical disconnect panel setup with dedicated 20-amp fused protection for downstairs air conditioning unit. Installed condensate drainage system with new white PVC piping and condensate pump assembly, ensuring proper removal of moisture from the system. Connected all necessary electrical wiring and verified proper operation of safety controls and warning labels on equipment housing.
Durham, NC 27707
Completed comprehensive tune-up service on a single HVAC unit from 2011, including full system inspection and performance testing. Replaced air filter as requested and utilized diagnostic equipment including multimeter for electrical measurements and inspection camera to evaluate internal components and ductwork condition. All system parameters checked and verified to be operating within normal specifications, with UV light safety warnings confirmed in place.
Completed comprehensive tune-up service on a single HVAC unit from 2011, including full system inspection and performance testing. Replaced air filter as requested and utilized diagnostic equipment including multimeter for electrical measurements and inspection camera to evaluate internal components and ductwork condition. All system parameters checked and verified to be operating within normal specifications, with UV light safety warnings confirmed in place.
Connor G.
Connor G. Checked in
Completed comprehensive tune-up service on a single HVAC unit from 2011, including full system inspection and performance testing. Replaced air filter as requested and utilized diagnostic equipment including multimeter for electrical measurements and inspection camera to evaluate internal components and ductwork condition. All system parameters checked and verified to be operating within normal specifications, with UV light safety warnings confirmed in place.
Durham, NC 27707
Completed installation of Lennox outdoor condenser unit on concrete pad with proper mulch ground cover against brick foundation. Installed General Electric electrical service panel with associated conduit routing, utility meter, and weatherproof electrical components on exterior wall with gray siding. Air cleaner to be picked up from Johnstone Durham for final system completion.
Completed installation of Lennox outdoor condenser unit on concrete pad with proper mulch ground cover against brick foundation. Installed General Electric electrical service panel with associated conduit routing, utility meter, and weatherproof electrical components on exterior wall with gray siding. Air cleaner to be picked up from Johnstone Durham for final system completion.
Ethan N.
Ethan N. Checked in
Completed installation of Lennox outdoor condenser unit on concrete pad with proper mulch ground cover against brick foundation. Installed General Electric electrical service panel with associated conduit routing, utility meter, and weatherproof electrical components on exterior wall with gray siding. Air cleaner to be picked up from Johnstone Durham for final system completion.
Durham, NC 27707
Completed comprehensive heating and air maintenance on two residential HVAC systems (2007 and 2016 models) including full 80-point inspections on both units. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and thorough safety inspections. Additionally installed thermostat in living room area per customer request to improve temperature control and system accessibility.
Completed comprehensive heating and air maintenance on two residential HVAC systems (2007 and 2016 models) including full 80-point inspections on both units. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and thorough safety inspections. Additionally installed thermostat in living room area per customer request to improve temperature control and system accessibility.
Connor G.
Connor G. Checked in
Completed comprehensive heating and air maintenance on two residential HVAC systems (2007 and 2016 models) including full 80-point inspections on both units. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and thorough safety inspections. Additionally installed thermostat in living room area per customer request to improve temperature control and system accessibility.
Durham, NC 27707
Responded to service call for non-functioning outlets in two bathrooms and patio area of 1986-built residence. Verified customer had already checked breaker panel with no resolution. Upon arrival, inspected main electrical panel and identified tripped GFCI circuit affecting multiple outlet zones. Reset breaker, tested all affected bathroom and patio outlets, and confirmed full power restoration to all locations.
Responded to service call for non-functioning outlets in two bathrooms and patio area of 1986-built residence. Verified customer had already checked breaker panel with no resolution. Upon arrival, inspected main electrical panel and identified tripped GFCI circuit affecting multiple outlet zones. Reset breaker, tested all affected bathroom and patio outlets, and confirmed full power restoration to all locations.
Charlie B.
Charlie B. Checked in
Responded to service call for non-functioning outlets in two bathrooms and patio area of 1986-built residence. Verified customer had already checked breaker panel with no resolution. Upon arrival, inspected main electrical panel and identified tripped GFCI circuit affecting multiple outlet zones. Reset breaker, tested all affected bathroom and patio outlets, and confirmed full power restoration to all locations.
Durham, NC 27713
Completed comprehensive heating and air maintenance on 1st floor unit including full 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and safety inspections. Inspected electrical components and wiring connections within unit cabinet, verified proper terminal block connections and capacitor condition. All systems tested and operating within manufacturer specifications.
Completed comprehensive heating and air maintenance on 1st floor unit including full 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and safety inspections. Inspected electrical components and wiring connections within unit cabinet, verified proper terminal block connections and capacitor condition. All systems tested and operating within manufacturer specifications.
Connor G.
Connor G. Checked in
Completed comprehensive heating and air maintenance on 1st floor unit including full 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and safety inspections. Inspected electrical components and wiring connections within unit cabinet, verified proper terminal block connections and capacitor condition. All systems tested and operating within manufacturer specifications.
Durham, NC 27705
Responded to service call for multiple non-functioning outlets and intermittent lighting issues in 1988 residential property. Troubleshot and repaired two bathroom outlets, resolved flickering light fixture issue in same bathroom, and restored power to two additional outlets in living room and guest bedroom. Inspected exterior electrical connections and outdoor security lighting fixture to ensure proper operation and code compliance.
Responded to service call for multiple non-functioning outlets and intermittent lighting issues in 1988 residential property. Troubleshot and repaired two bathroom outlets, resolved flickering light fixture issue in same bathroom, and restored power to two additional outlets in living room and guest bedroom. Inspected exterior electrical connections and outdoor security lighting fixture to ensure proper operation and code compliance.
Charlie B.
Charlie B. Checked in
Responded to service call for multiple non-functioning outlets and intermittent lighting issues in 1988 residential property. Troubleshot and repaired two bathroom outlets, resolved flickering light fixture issue in same bathroom, and restored power to two additional outlets in living room and guest bedroom. Inspected exterior electrical connections and outdoor security lighting fixture to ensure proper operation and code compliance.
Durham, NC 27707
Responded to service call for non-functioning monument lights at residential property. Upon inspection, located exterior GFCI outlet on brick wall near monument light circuit and found outlet had tripped due to moisture intrusion in weatherproof cover. Reset GFCI receptacle, tested monument lights for proper operation, and verified all exterior lighting circuits were functioning correctly.
Responded to service call for non-functioning monument lights at residential property. Upon inspection, located exterior GFCI outlet on brick wall near monument light circuit and found outlet had tripped due to moisture intrusion in weatherproof cover. Reset GFCI receptacle, tested monument lights for proper operation, and verified all exterior lighting circuits were functioning correctly.
Preston C.
Preston C. Checked in
Responded to service call for non-functioning monument lights at residential property. Upon inspection, located exterior GFCI outlet on brick wall near monument light circuit and found outlet had tripped due to moisture intrusion in weatherproof cover. Reset GFCI receptacle, tested monument lights for proper operation, and verified all exterior lighting circuits were functioning correctly.
Durham, NC 27713
Responded to service call for failed compressor on existing HVAC system. Upon inspection, confirmed compressor failure on outdoor condensing unit and documented current system configuration including ecobee smart thermostat set at 72 degrees in heating mode. Photographed both the indoor thermostat and outdoor equipment setup showing two condensing units positioned on concrete pads against brick and siding exterior. Presented customer with full system replacement options due to compressor failure and associated repair costs making replacement more economical than component repair.
Responded to service call for failed compressor on existing HVAC system. Upon inspection, confirmed compressor failure on outdoor condensing unit and documented current system configuration including ecobee smart thermostat set at 72 degrees in heating mode. Photographed both the indoor thermostat and outdoor equipment setup showing two condensing units positioned on concrete pads against brick and siding exterior. Presented customer with full system replacement options due to compressor failure and associated repair costs making replacement more economical than component repair.
Joe B.
Joe B. Checked in
Responded to service call for failed compressor on existing HVAC system. Upon inspection, confirmed compressor failure on outdoor condensing unit and documented current system configuration including ecobee smart thermostat set at 72 degrees in heating mode. Photographed both the indoor thermostat and outdoor equipment setup showing two condensing units positioned on concrete pads against brick and siding exterior. Presented customer with full system replacement options due to compressor failure and associated repair costs making replacement more economical than component repair.
Durham, NC 27707
Completed comprehensive heating and air maintenance on residential HVAC system including 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and safety inspections. Serviced dual outdoor units located on exterior concrete pads with refrigerant lines running to interior air handler. Documented significant water staining on ceiling surrounding attic access panel in closet area, indicating potential condensate drain issue or roof leak requiring further investigation.
Completed comprehensive heating and air maintenance on residential HVAC system including 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and safety inspections. Serviced dual outdoor units located on exterior concrete pads with refrigerant lines running to interior air handler. Documented significant water staining on ceiling surrounding attic access panel in closet area, indicating potential condensate drain issue or roof leak requiring further investigation.
Connor G.
Connor G. Checked in
Completed comprehensive heating and air maintenance on residential HVAC system including 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and safety inspections. Serviced dual outdoor units located on exterior concrete pads with refrigerant lines running to interior air handler. Documented significant water staining on ceiling surrounding attic access panel in closet area, indicating potential condensate drain issue or roof leak requiring further investigation.
Durham, NC 27713
Responded to no-cool complaint on downstairs system unable to maintain temperature below 74 degrees. Verified thermostat displaying 73 degrees in hold mode and confirmed system operation. Inspected outdoor unit and electrical components, documenting equipment installation at exterior meter and disconnect panel for 2017 dual-system residence.
Responded to no-cool complaint on downstairs system unable to maintain temperature below 74 degrees. Verified thermostat displaying 73 degrees in hold mode and confirmed system operation. Inspected outdoor unit and electrical components, documenting equipment installation at exterior meter and disconnect panel for 2017 dual-system residence.
Connor G.
Connor G. Checked in
Responded to no-cool complaint on downstairs system unable to maintain temperature below 74 degrees. Verified thermostat displaying 73 degrees in hold mode and confirmed system operation. Inspected outdoor unit and electrical components, documenting equipment installation at exterior meter and disconnect panel for 2017 dual-system residence.
Durham, NC 27707
Durham, NC - Installed pendant light fixture in dining room with 9-foot ceiling height in 1999-built home. Verified proper circuit breaker connection at electrical panel and confirmed safe operation of newly installed lighting fixture. Customer-supplied pendant light was successfully mounted to existing electrical box, tested for functionality, and all work completed to code standards.
Charlie B.
Charlie B. Checked in
Installed pendant light fixture in dining room with 9-foot ceiling height in 1999-built home. Verified proper circuit breaker connection at electrical panel and confirmed safe operation of newly installed lighting fixture. Customer-supplied pendant light was successfully mounted to existing electrical box, tested for functionality, and all work completed to code standards.
Durham, NC 27713
Performed comprehensive pre-purchase HVAC inspection on single residential system installed in 2020. Conducted thorough examination of interior components including compressor, refrigerant lines, heat exchanger coils, electrical connections, and mounting assembly. Documented system condition with photographic evidence showing copper refrigerant tubing, insulation integrity, compressor wiring, and minor surface corrosion on housing pan. All findings provided to facilitate informed purchasing decision for prospective homeowner.
Performed comprehensive pre-purchase HVAC inspection on single residential system installed in 2020. Conducted thorough examination of interior components including compressor, refrigerant lines, heat exchanger coils, electrical connections, and mounting assembly. Documented system condition with photographic evidence showing copper refrigerant tubing, insulation integrity, compressor wiring, and minor surface corrosion on housing pan. All findings provided to facilitate informed purchasing decision for prospective homeowner.
Hayes H.
Hayes H. Checked in
Performed comprehensive pre-purchase HVAC inspection on single residential system installed in 2020. Conducted thorough examination of interior components including compressor, refrigerant lines, heat exchanger coils, electrical connections, and mounting assembly. Documented system condition with photographic evidence showing copper refrigerant tubing, insulation integrity, compressor wiring, and minor surface corrosion on housing pan. All findings provided to facilitate informed purchasing decision for prospective homeowner.
Durham, NC 27713
Completed HVAC system installation including new air handler unit positioned in attic space with comprehensive metallic ductwork network wrapped in reflective insulation material throughout the structure. Installed and programmed Honeywell Home digital thermostat with smart functionality, configured heating settings, and verified proper system operation with unit successfully maintaining target temperature and communicating effectively with newly installed equipment.
Completed HVAC system installation including new air handler unit positioned in attic space with comprehensive metallic ductwork network wrapped in reflective insulation material throughout the structure. Installed and programmed Honeywell Home digital thermostat with smart functionality, configured heating settings, and verified proper system operation with unit successfully maintaining target temperature and communicating effectively with newly installed equipment.
Ethan N.
Ethan N. Checked in
Completed HVAC system installation including new air handler unit positioned in attic space with comprehensive metallic ductwork network wrapped in reflective insulation material throughout the structure. Installed and programmed Honeywell Home digital thermostat with smart functionality, configured heating settings, and verified proper system operation with unit successfully maintaining target temperature and communicating effectively with newly installed equipment.
Durham, NC 27704
Installed new electrical sub panel in basement with complete circuit breaker configuration featuring copper busbars and proper labeling. Constructed and installed 2x4 framing wall to provide secure mounting surface for panel installation. Ran new service cable from main panel to sub panel, ensuring proper conductor sizing and connection integrity. Bonded water supply line and gas line to electrical system per code requirements. All work completed under permit with proper inspections.
Installed new electrical sub panel in basement with complete circuit breaker configuration featuring copper busbars and proper labeling. Constructed and installed 2x4 framing wall to provide secure mounting surface for panel installation. Ran new service cable from main panel to sub panel, ensuring proper conductor sizing and connection integrity. Bonded water supply line and gas line to electrical system per code requirements. All work completed under permit with proper inspections.
Jeff L.
Jeff L. Checked in
Installed new electrical sub panel in basement with complete circuit breaker configuration featuring copper busbars and proper labeling. Constructed and installed 2x4 framing wall to provide secure mounting surface for panel installation. Ran new service cable from main panel to sub panel, ensuring proper conductor sizing and connection integrity. Bonded water supply line and gas line to electrical system per code requirements. All work completed under permit with proper inspections.
Durham, NC 27704
Responded to permit correction notice requiring proper carbon monoxide detector placement in all bedrooms. Installed additional Kidde plug-in CO detectors to meet code requirements, ensuring units were positioned near sleeping areas with proper power supply and visible indicator lights for operational status verification.
Responded to permit correction notice requiring proper carbon monoxide detector placement in all bedrooms. Installed additional Kidde plug-in CO detectors to meet code requirements, ensuring units were positioned near sleeping areas with proper power supply and visible indicator lights for operational status verification.
Ethan N.
Ethan N. Checked in
Responded to permit correction notice requiring proper carbon monoxide detector placement in all bedrooms. Installed additional Kidde plug-in CO detectors to meet code requirements, ensuring units were positioned near sleeping areas with proper power supply and visible indicator lights for operational status verification.
Durham, NC 27705
Completed comprehensive heating and air maintenance on one 2020 HVAC unit including full 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and safety inspections. Verified condensate drain system operation and measured electrical parameters, confirming all readings within normal operating specifications. All components tested and functioning properly with no immediate concerns identified.
Completed comprehensive heating and air maintenance on one 2020 HVAC unit including full 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and safety inspections. Verified condensate drain system operation and measured electrical parameters, confirming all readings within normal operating specifications. All components tested and functioning properly with no immediate concerns identified.
Hayes H.
Hayes H. Checked in
Completed comprehensive heating and air maintenance on one 2020 HVAC unit including full 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and safety inspections. Verified condensate drain system operation and measured electrical parameters, confirming all readings within normal operating specifications. All components tested and functioning properly with no immediate concerns identified.
Durham, NC 27707
Responded to a GFCI outlet issue affecting front and back porch lighting circuits. Inspected the front porch GFCI receptacle that previously controlled the porch lights through its reset function but had ceased operating. Evaluated the electrical panel, tested the GFCI device, and assessed the circuit wiring to determine the cause of the lighting failure and loss of GFCI reset functionality.
Responded to a GFCI outlet issue affecting front and back porch lighting circuits. Inspected the front porch GFCI receptacle that previously controlled the porch lights through its reset function but had ceased operating. Evaluated the electrical panel, tested the GFCI device, and assessed the circuit wiring to determine the cause of the lighting failure and loss of GFCI reset functionality.
Charlie B.
Charlie B. Checked in
Responded to a GFCI outlet issue affecting front and back porch lighting circuits. Inspected the front porch GFCI receptacle that previously controlled the porch lights through its reset function but had ceased operating. Evaluated the electrical panel, tested the GFCI device, and assessed the circuit wiring to determine the cause of the lighting failure and loss of GFCI reset functionality.
Durham, NC 27707
Review
Thomas was awesome - very courteous, professional, efficient and knowledgeable!
Lisa - Durham, NC 27701
Durham, NC - Responded to service call regarding damp and mildewed filter discovered during routine filter change. Upon inspection, found evaporator coil heavily contaminated with yellowish-brown debris buildup and accumulation across fins, indicating poor air quality and restricted airflow. Documented conditions with photos showing significant dirt and grime on coil surfaces requiring cleaning to restore proper system operation and prevent moisture issues.
Thomas M.
Thomas M. Checked in
Responded to service call regarding damp and mildewed filter discovered during routine filter change. Upon inspection, found evaporator coil heavily contaminated with yellowish-brown debris buildup and accumulation across fins, indicating poor air quality and restricted airflow. Documented conditions with photos showing significant dirt and grime on coil surfaces requiring cleaning to restore proper system operation and prevent moisture issues.
Durham, NC 27701
Completed comprehensive 32-point annual electrical system evaluation on 2020 residential property. Performed electrical panel maintenance including proper torquing and connection verification. Conducted GFCI and shock protection outlet testing using Klein Tools RT250 tester to verify proper functionality, with all outlets reading correct voltage and tripping within acceptable parameters. Tested arc fault and fire protection breakers to ensure proper operation. Performed smoke and carbon monoxide detector maintenance including battery replacement and functional testing. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans up to 12 feet. All safety devices tested and confirmed operational.
Completed comprehensive 32-point annual electrical system evaluation on 2020 residential property. Performed electrical panel maintenance including proper torquing and connection verification. Conducted GFCI and shock protection outlet testing using Klein Tools RT250 tester to verify proper functionality, with all outlets reading correct voltage and tripping within acceptable parameters. Tested arc fault and fire protection breakers to ensure proper operation. Performed smoke and carbon monoxide detector maintenance including battery replacement and functional testing. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans up to 12 feet. All safety devices tested and confirmed operational.
Isaac W.
Isaac W. Checked in
Completed comprehensive 32-point annual electrical system evaluation on 2020 residential property. Performed electrical panel maintenance including proper torquing and connection verification. Conducted GFCI and shock protection outlet testing using Klein Tools RT250 tester to verify proper functionality, with all outlets reading correct voltage and tripping within acceptable parameters. Tested arc fault and fire protection breakers to ensure proper operation. Performed smoke and carbon monoxide detector maintenance including battery replacement and functional testing. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans up to 12 feet. All safety devices tested and confirmed operational.
Durham, NC 27703
Completed comprehensive 32-point electrical system evaluation on 1930 residential property. Performed electrical panel maintenance including torque verification and connection inspection of all circuit breakers and bus bars. Conducted GFCI outlet testing using Klein Tools RT250 digital tester, verifying proper ground fault protection with trip time of 0.01 seconds and voltage reading of 121 VAC. Tested all AFCI breakers to ensure fire protection circuits functioned within manufacturer specifications. Performed smoke and carbon monoxide detector maintenance including battery replacement and operational testing throughout the home. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned accessible ceiling fans up to 12 feet. All electrical safety devices tested and confirmed operational; system operating within normal parameters.
Completed comprehensive 32-point electrical system evaluation on 1930 residential property. Performed electrical panel maintenance including torque verification and connection inspection of all circuit breakers and bus bars. Conducted GFCI outlet testing using Klein Tools RT250 digital tester, verifying proper ground fault protection with trip time of 0.01 seconds and voltage reading of 121 VAC. Tested all AFCI breakers to ensure fire protection circuits functioned within manufacturer specifications. Performed smoke and carbon monoxide detector maintenance including battery replacement and operational testing throughout the home. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned accessible ceiling fans up to 12 feet. All electrical safety devices tested and confirmed operational; system operating within normal parameters.
Isaac W.
Isaac W. Checked in
Completed comprehensive 32-point electrical system evaluation on 1930 residential property. Performed electrical panel maintenance including torque verification and connection inspection of all circuit breakers and bus bars. Conducted GFCI outlet testing using Klein Tools RT250 digital tester, verifying proper ground fault protection with trip time of 0.01 seconds and voltage reading of 121 VAC. Tested all AFCI breakers to ensure fire protection circuits functioned within manufacturer specifications. Performed smoke and carbon monoxide detector maintenance including battery replacement and operational testing throughout the home. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned accessible ceiling fans up to 12 feet. All electrical safety devices tested and confirmed operational; system operating within normal parameters.
Durham, NC 27707
Review
Today, 4-15-26 Ethan came and installed a a new HVAC system and also a new air filter system in my crawl space. Ethan and every worker I've encountered coming from Dawson has simply been wonderful people. They are all so pleasant and knowledgeable. Ethan was so easy to talk to. He always explained everything in detail. He took photos of the work that was done to illustrate the process. He was thoughful, thorough, and well mannered. Just an all around pleasant, competent guy. I would recommend Ethan to anyone who needs the service I was given. High five to Dawson... because they sure know how to pick em.
Debra - Durham, NC 27705
Review
Bailey Farrin - Durham, NC 27707
Response from Dawson's Electric & Air:

Hi Bailey, thank you for the 5-star review! We’re glad we could assist with your AC compressor repair and provide a quote for a new system. It was a pleasure working with you, and we’re here whenever you’re ready to move forward or if you have any questions about your HVAC options. At Dawson’s Electric & Air, we’re committed to keeping your home comfortable all year long!

Review
Nick was nice enough, just doing his job, apparently the company policy is charge a high enough dispatch fee so when they give you the the price without lube, you don’t want to waste your dispatch fee therefore trapping customers making them spend a lot of unnecessary money. And just for transparency…. The lady in the office did explain the dispatch fee to me. However she didn’t explain the drastically high prices associated with the dispatch fee. My advice is find a company that gives free estimates, I say this because my company gives free estimates.
Durham dissatisfied - Durham, NC 27704
Response from Dawson's Electric & Air:

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. For clarity, our $89 dispatch fee is fully disclosed before any appointment is scheduled. This fee covers the technician’s travel, fuel, vehicle expenses, insurance, and time spent by a licensed electrician to professionally assess the situation. There is never an obligation to move forward with repairs after an evaluation is completed. Dawson’s Electric & Air is a licensed and insured residential service company. Our pricing reflects the level of service we provide, including trained and background-checked technicians, code-compliant work, warranties, fully stocked service vehicles, and proper liability coverage. While we understand our pricing may not be the right fit for every situation, we believe transparency and professionalism are important for homeowners making informed decisions. In this case, we noted that the reviewer is a contractor. Contractors often rely on subcontractors or trade relationships for personal projects, which typically operate under very different pricing models than a retail residential service company. Service companies and subcontractors have fundamentally different cost structures. We never pressure customers to proceed after receiving an estimate. Many homeowners choose us because they value reliability, workmanship, and long-term peace of mind, while others may decide a different option is better for them. We wish you success with your project.

Review
Great service
Kathleen - Durham, NC 27705
Review
Excellent service experience. Everything explained well and to my satisfaction. I will ask for JB again if needed.
Gabriella - Durham, NC 27713
Review
Jim Gangi was great, came in, quickly identified the issue, fixed it and cleaned up afterwards. Very happy
Patrick - Durham, NC 27703
Review
Jonathan Baker was excellent on all fronts: highly efficient and effective.
Christopher - Durham, NC 27705
Review
New lights in my home
Steve - Durham, NC 27703
Review
Jim was incredibly thoughtful every aspect of the job, providing excellent advice and clear options. On site, he and his partner worked steadily on a job that took more time than expected. Neither wavered in patience or attentiveness. My home was left full of new light and perfectly clean—thanks!
Della - Durham, NC 27701
Review
Our service was excellent and technician was friendly and informative, he was even sure to speak quietly because our children were napping.
Alexandra - Durham, NC 27713
Review
Jonathan was very pleasant and quite knowledgeable. He answered all of our questions. He’s an awesome service person and when we get the next steps of our electrical work done I would be honored for him to do the work. I thank him for everything.
Barbara - Durham, NC 27704
Review
Great service
Michele - Durham, NC 27707
Review
Very professional and positive experience. Would recommend!
M - Durham, NC 27713
Review
I was treated well throughout the entire process. Will certainly use Dawson’s electric again in the future.
Chris - Durham, NC 27713
Review
Jason has been to our home twice to help us with lighting needs. Both times he was on time, but more than that he really knows about wiring and electrical problems. He not only fixed our list of issues, but explained what was wrong. He suggested some improved lighting that made a tremendous difference. He was able to fix on fixture I thought I had to replace, saving me a nice little extra expense. Jason was not just personable, he was patient, helpful and skilled.
Sally - Durham, NC 27705
Review
Great company . Fast response , on time and easy to work with .
NCT Specialty Contracting Inc - Durham, NC 27713