Professional HVAC & Electrical Solutions For Cary Homeowners
Cary families have trusted us with their heating, cooling, and electrical work since 2005, and we've built that trust by showing up when we say we will and doing quality work at honest prices.
North Carolina weather keeps HVAC systems busy year-round, and homes here depend on reliable electrical service for everything from daily living to powering modern technology. We handle AC breakdowns, heating installations, rewiring projects, and everything in between with the same attention to detail.
Ready for Service?
You shouldn't have to wonder if you're getting straight answers about your home's systems. Our approach is simple—we assess the situation, explain your options clearly, provide upfront pricing, and let you make informed decisions.
No games, no pressure, just skilled electrical and air conditioning technicians who respect your home and your time.
Call 919-887-8284 today.
Recent Jobs and Reviews in Cary, NC
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Job Locations and Reviews
Completed comprehensive electrical safety upgrades including tracing and identifying first devices on two kitchen counter circuits, installing two GFCI shock-protected outlets at kitchen counters, and establishing proper main grounding system with two ground rods. Installed gas line bonding for code compliance and bonded sub-panel ground bar to panel enclosure. Added junction box under kitchen sink with corresponding blank cover plate in crawl space for proper wire management. Installed whole-home surge protection device at main electrical panel and two individual A/C surge protectors at air conditioning units to protect HVAC equipment from voltage spikes. All electrical connections were secured, tested for proper operation, and verified to meet current electrical code requirements for residential safety standards.
Responded to a service callback for a Tesla wall charger that was overheating and failing to charge the vehicle. Upon inspection, verified previous concerns regarding improper wiring installation that did not meet Tesla's electrical requirements. Investigated the circuit wiring in the attic space and identified non-compliant conductor installation. The Tesla charger displayed a green status indicator but was experiencing thermal issues due to incorrect wire type or missing grounding conductor as previously reported by another technician. Documented the wall-mounted charging unit condition and the associated electrical circuit routing through the attic to determine the scope of corrective work needed to bring the installation up to manufacturer specifications and code requirements.
Responded to no power issue affecting two rooms in 1989 home. Investigated recent HVAC installation where new breaker was added approximately two weeks prior. Inspected exterior electrical service equipment, meter box, and associated wiring connections at brick wall location. Traced circuit from main panel through affected areas, identified and resolved power loss related to recent HVAC electrical work, restoring full power to both rooms.
Responded to customer request for whole-home surge protection following reported electrical surge event that caused microwave malfunction. Inspected main electrical panel and metering equipment, verifying all circuit breakers, connections, and wiring for signs of surge damage or electrical anomalies. Panel inspection revealed standard Square D QO-series load center in good condition with properly organized branch circuits and no visible damage to components. Provided pricing and specifications for installation of Square D QO-series whole-home surge protective device compatible with existing panel configuration. Confirmed no additional electrical issues present throughout home electrical system.
Responded to service call at 1978 residential property to provide quote for new bathroom exhaust fan installation. Conducted site assessment and documented existing electrical service entrance including meter assembly, conduit routing, and junction boxes mounted on exterior brick wall. Inspected interior ceiling-mounted smoke detector to assess current electrical infrastructure and determine routing requirements for proposed bathroom fan installation.
Bryant, my technician did a great job and was considerate of my home and explained all work.
Thank you, Joe! We appreciate you taking the time to share your experience. We're glad Bryant provided a great experience while preparing your shower exhaust fan installation quote for your Cary home. Treating our customers' homes with respect, explaining the recommended work clearly, and answering questions honestly are all important parts of the service we strive to provide from the very first visit. Thank you for considering Dawson's Electric & Air for your electrical project. We appreciate the opportunity to earn your trust and look forward to helping you with your shower fan installation and any future electrical needs in Cary and throughout the Raleigh area.
Completed installation of multi-zone HVAC control system utilizing Honeywell Home HZ432 zone control panel with four-zone heating capability and boiler demand management. Replaced deteriorated flexible ductwork in crawl space, removing heavily soiled metallic flex duct and installing new properly-sized ducting with appropriate fittings and connections. Wired and configured zone control board with all necessary low-voltage connections, verified proper LED indicator functionality for all four heating zones, and tested system operation to ensure proper zone calling and boiler response.
Completed comprehensive HVAC tune-up on single Carrier Infinity system. Performed thorough inspection of indoor unit components including control board, electrical connections, and refrigerant lines, verifying all wiring harnesses and connections were secure and functioning properly. Confirmed thermostat operation and system communication, with unit cooling effectively and maintaining proper temperature control at setpoint.
Completed comprehensive heating and air maintenance on 10-year-old unit including 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and safety inspections. Addressed recent breaker trip caused by wire displacement issue that was temporarily corrected. Upon inspection, identified corrosion on internal components and compressor base platform requiring future replacement consideration. Collected and tested condensate to verify proper drainage. All systems operational at time of departure, though unit showing age-related deterioration warranting equipment replacement quote.
Completed comprehensive heating and air maintenance on 10-year-old system including 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and full safety inspection. Addressed previous electrical issue where wiring had tripped breaker; wire was repositioned but inspection revealed corrosion at connection points requiring future replacement. Provided quote for full unit replacement as requested due to age and condition of equipment.
Responded to service call for outlet relocation in closet with wall already opened. Upon arrival, performed requested outlet repositioning and secured wiring per code requirements. Customer expressed concerns about unusual electrical issues throughout the home, prompting a comprehensive electrical system inspection. Conducted thorough evaluation of the electrical panel, circuits, and accessible wiring throughout the residence. Inspected attic space where electrical wiring, junction boxes, and connections were visible among the structural framing and insulation. Documented conditions of existing electrical infrastructure including wire routing, junction box installations, and overall system configuration. Identified various electrical components requiring attention and provided customer with findings and recommendations for addressing the irregular electrical behavior noted throughout the home.
Responded to no cooling complaint on upstairs system. Upon arrival, found unit blowing air but not cooling properly. Performed diagnostic testing using clamp meter and measured amperage at 30.08 amps on compressor circuit. Inspected outdoor unit electrical components including start capacitor and contactor, noting significant accumulation of debris and cobwebs on wiring and connections. Documented equipment conditions with photos showing neglected maintenance state of electrical components and measured system parameters for further evaluation.
Completed comprehensive electrical installation work including customer-supplied lighting fixtures in stairwell, breakfast nook, and kitchen island locations. Extended circuits to accommodate new floor outlet in living room and installed AFCI protection on living room circuit following wiring modifications to meet current code requirements. Installed circuit extension for new rear porch outlet with GFCI receptacle at exterior location to provide ground fault protection. Verified proper electrical box ratings prior to fixture installation and ensured all work met safety standards and local electrical code compliance.
Completed comprehensive heating and air maintenance on two HVAC units (2014 and 2019 models), performing 80-point inspections on each system. Addressed customer concern regarding unusual noise from fan operation; inspected blower assembly and verified proper clearances. Cleaned outdoor condenser coils on both units and performed burner cleaning on heating components. Tested and adjusted gas pressures to manufacturer specifications where needed. Serviced condensate drain systems, flushed drain lines, and added treatment to prevent algae buildup and clogs. Conducted complete safety inspections including electrical connections, capacitor functionality, and refrigerant line integrity. Verified proper airflow, temperature differentials, and thermostat operation on both systems. All equipment operating within normal parameters upon completion.
Responded to permit correction recall to verify and document A2L refrigerant sensor location for remote inspector approval. Accessed indoor air handler unit in crawl space and photographed internal components showing copper refrigerant lines, electrical connections, and safety devices. Captured documentation of thermostat installation and submitted photos to inspector for compliance verification.
Completed installation of Lennox air conditioning system on exterior of residential building. Unit was mounted on white metal platform with proper concrete pad foundation, refrigerant charge verified and adjusted to specification of 7 pounds 8 ounces with 8 ounces added during commissioning, all electrical connections completed with conduit properly secured to building exterior, and system tested for proper operation with all manufacturer specifications met.
Completed comprehensive 80-point spring maintenance inspection on HVAC system including outdoor coil cleaning, burner cleaning, gas pressure adjustment, and full safety inspection. Installed two customer-provided Honeywell thermostats to replace existing units. Interior inspection revealed accumulated debris and organic matter in drain pan and evaporator coil requiring attention during service. All systems tested and operational upon completion.
Completed comprehensive heating and air maintenance including 80-point inspection on system of unknown age. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and safety inspections. Tested capacitor readings at 76 microfarads and verified Honeywell contactor operation to ensure proper system functionality.
Installed five new hardwired smoke detectors throughout the residence to ensure proper fire safety coverage in compliance with current residential safety standards. All units were properly mounted, wired into the electrical system, and tested to verify functionality with LED indicators confirming operational status.
Responded to request for system replacement quotes. Upon arrival, performed comprehensive assessment of existing HVAC system and associated mechanical components in utility space. Documented current installation including aging ductwork with visible condensation on metallic surfaces, corroded vertical piping with significant rust and patina buildup, brass fittings showing tarnishing, and various PVC and copper pipe configurations throughout the mechanical area. Photographed equipment conditions and infrastructure layout to support replacement proposal development.
Completed 6-month preventive maintenance on a 3.5-ton heat pump system (2021 VSH1BE4M1SP42K unit). Upon inspection, discovered significant ductwork deterioration in crawl space including inadequate sealing, structural failure of duct sections, and visible mold contamination. Documented restricted crawl space access with measurements of entry point opening. System currently operating without performance issues, but ductwork conditions present air quality concerns and efficiency losses requiring remediation.
Thomas did a great job. He was knowledgeable and friendly and worked efficiently.
Thank you, Erin, for your kind words! We're so glad to hear that Thomas provided knowledgeable, friendly, and efficient service. At Dawson's Electric & Air, we take pride in delivering professional electrical and HVAC services that homeowners throughout Raleigh, Fuquay-Varina, Holly Springs, Garner, and the surrounding areas can trust. We'll be sure to share your feedback with Thomas. Thank you for choosing Dawson's, and we look forward to helping with any future electrical or heating and cooling needs!
Completed comprehensive tune-up on 7-8 year old HVAC system experiencing reduced cooling capacity during peak demand periods. Performed full system inspection including electrical connections, contactor operation, gas valve functionality, and refrigerant lines; noted moderate rust accumulation on heat exchanger compartment and oxidation on copper piping but confirmed all components operating within manufacturer specifications. Cleaned and tested all electrical connections, verified proper voltage at transformer (120/208V), and ensured system cycling correctly to address reported performance concerns during high ambient temperatures.
Diagnosed intermittent high-pressure switch failure causing voltage drop to contactor on outdoor condensing unit. Verified refrigerant pressures within normal operating range with no conditions present that would trigger high-pressure cutout. Temporarily bypassed faulty high-pressure switch to restore system operation and scheduled follow-up visit to install aftermarket replacement switch.
Completed scheduled six-month preventive maintenance on 2021 HVAC system with no reported operational issues. Performed comprehensive inspection of evaporator coil and heat exchanger components, verified all fins and connections were clean and functioning properly, and documented system condition with exterior equipment and internal component photography.
Completed comprehensive electrical safety evaluation of 1986 residential property for new homeowner based on home inspection findings. Inspected crawl space electrical installations including junction boxes, wiring routing through floor joists, and HVAC system electrical components. Documented existing conditions of electrical panels, wire bundling, and equipment connections to provide detailed assessment and recommendations for necessary electrical upgrades and code compliance improvements.
Completed electrical safety inspection and code compliance evaluation for 20-year-old residence in preparation for occupancy. Assessed first-floor master bedroom ceiling fan circuit experiencing intermittent power loss when bedroom outlet was utilized, indicating potential shared circuit loading issue. Evaluated butler's pantry GFCI outlet configuration and identified non-GFCI protected receptacle requiring code compliance review. Inspected bathroom circuits for proper GFCI protection per NEC requirements and verified whether protection was provided via GFCI receptacles or GFCI circuit breakers at main panel. Examined exposed wiring left from previous owner's built-in cabinetry and television installations requiring remediation. Provided quote for installation of Quiet Cool combination timer and control switch for master bedroom ceiling fan to allow programmable operation with automatic shutoff functionality. Documented exterior GFCI outlet condition and verified proper weatherproof en
We had an excellent experience with Curtis Edens from Dawson's Electric & Air. Our A/C units stopped working due to a damaged breaker caused by a loose electrical connection. Curtis quickly identified the root cause, explained the issue clearly, replaced the damaged breaker, repaired the affected wiring, and restored everything safely and efficiently. What really stood out was his thoroughness. He took the time to inspect several other electrical concerns throughout our home and identified loose backstabbed wiring connections and failing switches that could have caused future problems. He patiently explained what he found, answered all our questions, and provided practical recommendations to improve the safety and reliability of our electrical system. Curtis is knowledgeable, professional, honest, and detail-oriented. We never felt rushed or pressuredjust well-informed and confident that the work was done right. We highly recommend Dawson's Electric & Air, and will not hesitate to call them again for future electrical needs. We are grateful for the excellent service and the peace of mind that comes from knowing the work was done correctly and safely.
Thank you, George, for such a detailed and thoughtful review! We’re honored that you trusted Dawson’s Electric & Air and Curtis to diagnose and repair the electrical issue that caused your air conditioning units to stop working. Electrical problems such as loose connections, damaged breakers, and failing wiring can create both safety concerns and unexpected HVAC system failures, so we’re glad we were able to identify the root cause, complete the necessary electrical repairs, and restore power safely. We believe homeowners deserve more than a quick fix, which is why our team takes the time to perform a thorough evaluation, explain our findings, and provide recommendations that help improve the long-term safety and reliability of their electrical systems. Your comments about Curtis's professionalism, attention to detail, and clear communication you received mean a great deal to us. At Dawson’s Electric & Air, our goal is to provide honest electrical service and help homeowners make informed decisions without pressure. Thank you again for your recommendation and for allowing us to serve your home. We look forward to helping with any future electrical, HVAC, or home safety needs. Your peace of mind truly is our priority!
Isaac was exemplary in his work today will detailed explanations as well as answers to our questions during his review. Very pleased with everything
Mr. D'Entremont was very knowledgeable and a true professional. He provided outstanding service and was very thorough.
Isaac was so thorough, competent and polite! A joy to turn to for help. Thank you Dawsons for another outstanding electrician!
Claudia, thank you for the kind review! We’re glad to hear you had another great experience with Dawson’s Electric & Air. Isaac takes a lot of pride in being thorough, competent, and polite, and we’re happy he was able to come out and diagnose the buzzing doorbell issue for you quickly and professionally. Doorbell transformer and wiring issues can be frustrating and sometimes hard to pinpoint, so we’re glad Isaac was able to identify the cause and help get things back to normal. We truly appreciate you trusting us with your home’s electrical service, and we’re always here whenever you need help again.
We greatly appreciate the quick and competent response we received from Dawson's. We also appreciate that Hayes Hall explained the situation so quickly and thoroughly and even showed us pictures of what he was talking about and what he found. Thank you very much!
Merle, thank you for your wonderful review! We’re glad Hayes was able to provide a quick response and get to the bottom of the issue with your air conditioning system. Taking the time to explain HVAC problems, review repair options, and provide photos of what we find is all part of delivering the peace of mind our customers deserve. We appreciate you trusting Dawson’s Electric & Air with your AC repair and electrical troubleshooting needs in Cary. Thank you for choosing our team, and please let us know if we can help with any future heating, cooling, or electrical services.
Our technician, Bryant, was knowledgeable and friendly when making diagnoses of the electrical problems that we had. He was clear about pricing and the work that needed to be done. He completed the work quickly and made sure everything was working before he left.
Thank you, Shaya, for the 5-star review! We truly appreciate you trusting Dawson's Electric & Air with your home's electrical upgrades. It was our pleasure to install your dedicated office circuit, Ethernet connection, bathroom GFCI outlet, and whole-home surge protector. Our team is committed to providing safe, reliable electrical services that help protect your home and support your family's daily needs. Thank you for choosing Dawson's Electric & Air for your electrical installation and surge protection needs. We look forward to serving you again in the future!
Outstanding service! Charlie Blanchard went above and beyond to help us when we lost power, which is an understatement for the amount of work he did to fix our issue. He volunteered his day off, a Saturday, to get everything restored as quickly as possible. He was professional and genuinely committed to helping his customers. We couldn't be more grateful and highly recommend him!
Thank you, Abigail, for taking the time to share your experience and for the wonderful 5-star review! We're thrilled to hear that Charlie was able to help restore power to your home during such a stressful situation. At Dawson's Electric & Air, we understand how important it is to have a safe and reliable electrical system, and Charlie's dedication to providing exceptional electrical service truly reflects our commitment to our customers. Going above and beyond to solve electrical issues quickly and safely is what our team strives for every day, and we're proud to hear Charlie's professionalism, expertise, and willingness to help made such a positive impact. We'll be sure to share your kind words with him. Thank you for trusting Dawson's Electric & Air with your electrical repair needs and for recommending us to others. We're always here when you need a trusted electrician!
Connor was terrific at explaining the problem with my AC unit. He walked me through what caused the problem and what he would do to correct it.
Rob Wishart went above and beyond, great communication and great customer service!! Thank you Rob!!!
Excellent work by Hayes with detailed explanation along with pics of the work performed
Isaac is a tremendous employee of Dawson. Today, Issac was very capable, extremely friendly, smart, respectful, and exhibited a very, very positive image of Dawson. It was a pleasure to have this very capable young man as our Dawson representative
Their service was done with integrity, quality and politeness. I will call them again for service I can trust.
Great service
Arron did and incredible job. Most appreciated
He was very thorough and found the problem
Professional
Fantastic
Jim Gangi came out and diagnosed the issues, conveyed his opinion and suggestions. No pressure and communicated his findings very well
5-star experience! Easy to make an appointment, great communication, excellent work from knowledgeable, experienced, friendly electricians. Site cleanup was perfect. Will definitely hire Dawson’s Electric again! Thanks, Jonathan and Mason!
Great and Friendly Service!
Jim was so helpful and proactive. He made sure that everything was cleaned. He came prepared with parts I didn’t have and he was absolutely pleasant to speak with! Ive always had awesome service with Dawson’s. I highly recommend them for any electrical work you need done.
Great service!
Tim is top notch. He and his partner were efficient, thoughtful, and laid out multiple price options for our service needs. He generously threw in a couple additions at no cost. Very nice guy as well. Would highly recommend.
Jonathan Baker did an excellent job of explaining options for my electrical system. He worked quickly and efficiently and was patient in explaining how my new gear works. Much appreciated!
Johnathan and Michael were very helpful
Jim did a really great job for us! The recessed lights he wired up in the living room just sparkle and we could not be happier. He also did excellent work in our garage and made sure to replace as much drywall as possible to cut down on our repairs. We would hire him again!
Will use them again
Professional, fast, and took great care to make our new fixtures look great!
The entire process was seamless with great communication. From schedule the appointment through all the work being done. Professional, courteous and job well done.







