Recent Jobs and Reviews in Cary, NC
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Job Locations and Reviews
Responded to no cooling complaint on upstairs system in a two-system residence with 9-year-old equipment. Upon arrival, confirmed thermostat was calling for cooling with setpoint at 74°F while space temperature had risen to 77°F. Air handler was operational with blower running, but supply air was not adequately cooled. Performed diagnostic testing of the system and measured supply air temperature at 62.8°F at the ductwork in the attic space, indicating insufficient cooling capacity. Conducted refrigerant charge analysis using digital gauges, which revealed a low superheat reading of 0.22°F, confirming a refrigerant overcharge condition or possible restriction in the system. The abnormally low superheat suggests liquid refrigerant was reaching the compressor, creating potential for compressor damage if left unaddressed. System restored to proper cooling operation with appropriate refrigerant charge levels verified and airflow confirmed adequate throughout the conditioned space.
Responded to no cooling complaint on upstairs system. Upon arrival, found 15-year-old air conditioning unit blowing warm air. Performed diagnostic inspection of outdoor condensing unit and indoor evaporator coil assembly. Identified failed dual run capacitor preventing compressor from operating. Capacitor tested below acceptable microfarad range with no voltage output to compressor circuit. Replaced defective capacitor with properly rated OEM replacement. Verified all electrical connections secure and proper wire routing. Tested system operation and confirmed compressor engaging, refrigerant pressures within normal range, and cold air delivery restored to upstairs zone. System operating normally at time of departure.
Responded to service call for two non-functioning floodlights serving pool and back porch areas. Upon arrival, opened main electrical panel to inspect circuit breakers and traced affected circuits. Used voltage testing equipment to diagnose power delivery issues to the outdoor lighting circuits. Identified tripped breakers and verified proper circuit operation after reset, restoring power to both floodlight fixtures.
Installed dedicated 240-volt circuit adjacent to electrical panel as requested. Verified proper voltage output of 122.3V at the newly installed receptacle using digital multimeter, confirming successful installation and safe operation of the circuit.
Conner was great. Explained everything to me and I did not feel like he was trying to up sell me!
Completed comprehensive HVAC tune-up on two 8-year-old units. Performed thorough inspection of both systems, including blower assemblies, electrical components, control boards, and wiring connections. Noted significant dust accumulation on blower wheel and internal surfaces; cleaned and serviced as needed. Inspected all circuit boards, capacitors, and electrical connections for proper operation. Discussed membership program options with customer as requested.
Responded to service call for garage refrigerator repeatedly tripping dedicated circuit breaker. Upon inspection, found brand new refrigerator installation causing nuisance tripping on existing breaker in electrical panel. Inspected panel connections, verified proper wire sizing and terminations, and confirmed breaker was functioning correctly but likely undersized for the new appliance's startup amperage draw. Recommended upgrading circuit breaker to appropriate amperage rating to accommodate the refrigerator's compressor inrush current and prevent future tripping issues.
Keith was very professional and was very through doing his job.
Responded to recall for intermittent thermostat operation following previous service visit. Performed comprehensive thermostat inspection and system diagnostics on R4A424LKA100 air conditioning unit (Serial: X212129316, May 2021 manufacture). Verified thermostat wiring connections, tested cycling operation, and confirmed proper communication between thermostat and outdoor unit. System operating within normal parameters at time of inspection with no faults detected.
Responded to no power condition in garage following tripped breaker from EV charging attempt. Tested GFCI outlet with Klein RT250 tester confirming proper grounding and circuit integrity after reset. Inspected electrical panel and verified dedicated tankless water heater circuit remained operational throughout service call, with all affected garage circuits restored to normal operation.
Responded to service call regarding protruding kitchen outlet extending approximately one inch from wall surface. Upon arrival, found electrical receptacle improperly seated in junction box with surrounding drywall requiring adjustment. Repositioned outlet to sit flush with wall, secured device properly within electrical box, and verified stable installation and proper electrical function.
Completed comprehensive electrical upgrade including installation of three dedicated circuits for microwave, cooktop, and garage door opener. Replaced up to 90 switches and outlets throughout residence with tamper-resistant, GFCI-protected devices featuring mechanical wrap terminations. Installed new dryer outlet and weather-resistant outdoor outlet covers. All work performed to code with permits coordinated through local inspection department. Testing confirmed proper voltage and ground fault protection on all circuits. Five-year warranty provided on all installations.
Installed GFCI shock-protected outlet at butler's sink location to provide ground fault protection for wet area applications. Reworked existing switch box and ceiling fan wiring to accommodate new countdown timer installation, ensuring proper integration with the existing in-wall control switch for the upstairs den fan. Supplied and installed countdown timer control to regulate fan operation. Addressed reported unusual noise and burning smell from ceiling fan by inspecting unit and correcting wiring configuration during switch box modification. All installations completed per quoted specifications with proper electrical connections, secure mounting, and code-compliant configuration.
Completed comprehensive preventive maintenance on 2021 HVAC system including full 80-point inspection of heating and cooling components. Performed outdoor coil cleaning, burner cleaning, and verified gas pressures were within manufacturer specifications. Measured static pressure readings using differential manometer, confirming proper airflow across evaporator coil and system operation, with all safety controls tested and verified functional.
Completed full HVAC system installation in attic space, including air handler unit and furnace with integrated ductwork connections. Installed and connected metallic supply ductwork with proper elbow configurations, routed refrigerant lines, electrical wiring, and yellow condensate drain line between units. Secured all connections, verified proper placement on attic floor decking, and ensured all manufacturer specifications and safety labels are visible and accessible for future service needs.
Completed warranty installation of floor outlet cover plate on recessed circular floor receptacle. Verified proper fit and functionality of rotating brass-finished cover mechanism with flush-mount hardwood floor installation.
Responded to no cooling call for bonus room system. Found 2015 Trane XR condensing unit (model 4TWR4024G1000AB) not operational after breaker was reset. Inspected outdoor unit and attic air handler, checked electrical connections, verified thermostat communication, and diagnosed system failure preventing unit from powering on properly.
Completed installation of Lennox HVAC system in attic space, including proper mounting of air handler unit on wooden platform and connection of all necessary PVC condensate drain lines with appropriate fittings and elbows. Performed system startup and verification procedures using Fieldpiece SMAN refrigerant manifold gauge to confirm proper refrigerant pressures and vacuum readings, ensuring system operates within manufacturer specifications.
Completed comprehensive electrical upgrade including installation of customer-supplied bath fan/light combination units in master and guest bathrooms with new stack switches for independent control. Removed existing ceiling fans from living room and kitchen/dining areas, replacing them with three six-inch recessed LED can lights with matching trims. Installed blank cover plates over unused low voltage boxes in living room, performed diagnostic evaluation on master bedroom ceiling fan, and replaced two living room can light trims to achieve uniform appearance throughout the home.
Completed comprehensive heating and air maintenance on single system including 80-point inspection of all components. Performed outdoor coil cleaning, burner cleaning, and gas pressure adjustments to manufacturer specifications. Conducted full safety inspections and verified proper system operation. Accessed attic-mounted equipment to test and measure airflow parameters using diagnostic instruments, confirming adequate duct integrity and proper air distribution through supply plenum. All components found operating within normal parameters with equipment appearing to be less than five years old and in good overall condition.
Responded to service call at 1987-built residence to evaluate electrical capacity for stove conversion from gas to electric. Upon inspection, determined existing electrical panel lacked adequate space for additional 240V circuit required for electric range installation. Customer also expressed interest in bathroom outlet addition previously deemed unfeasible due to panel limitations. Presented and discussed 200 amp service replacement option, which includes new meter socket, electrical panel with copper busbars and breakers, proper grounding system installation, and surge protection. This upgrade would resolve current space constraints, accommodate the new electric stove circuit, and provide capacity for future electrical additions including the desired bathroom outlet. Solution qualifies as capital improvement and includes comprehensive warranty coverage.
Responded to service call regarding multiple GFCI outlets throughout 1977 home that ceased functioning following ductwork installation. Verified all electrical panel breakers were in proper position with no trips detected. Performed diagnostic testing at wall-mounted access panel using electronic measuring device to assess circuit integrity and identify potential damage to wiring caused during recent HVAC ductwork installation.
Completed comprehensive electrical safety upgrades including tracing and identifying first devices on two kitchen counter circuits, installing two GFCI shock-protected outlets at kitchen counters, and establishing proper main grounding system with two ground rods. Installed gas line bonding for code compliance and bonded sub-panel ground bar to panel enclosure. Added junction box under kitchen sink with corresponding blank cover plate in crawl space for proper wire management. Installed whole-home surge protection device at main electrical panel and two individual A/C surge protectors at air conditioning units to protect HVAC equipment from voltage spikes. All electrical connections were secured, tested for proper operation, and verified to meet current electrical code requirements for residential safety standards.
Completed comprehensive electrical safety upgrades including tracing and identifying first devices on two kitchen counter circuits, installing two GFCI shock-protected outlets at kitchen counters, and establishing proper main grounding system with two ground rods. Installed gas line bonding for code compliance and bonded sub-panel ground bar to panel enclosure. Added junction box under kitchen sink with corresponding blank cover plate in crawl space for proper wire management. Installed whole-home surge protection device at main electrical panel and two individual A/C surge protectors at air conditioning units to protect HVAC equipment from voltage spikes. All electrical connections were secured, tested for proper operation, and verified to meet current electrical code requirements for residential safety standards.
Completed comprehensive electrical safety upgrades including tracing and identifying first devices on two kitchen counter circuits, installing two GFCI shock-protected outlets at kitchen counters, and establishing proper main grounding system with two ground rods. Installed gas line bonding for code compliance and bonded sub-panel ground bar to panel enclosure. Added junction box under kitchen sink with corresponding blank cover plate in crawl space for proper wire management. Installed whole-home surge protection device at main electrical panel and two individual A/C surge protectors at air conditioning units to protect HVAC equipment from voltage spikes. All electrical connections were secured, tested for proper operation, and verified to meet current electrical code requirements for residential safety standards.
Completed comprehensive electrical safety upgrades including tracing and identifying first devices on two kitchen counter circuits, installing two GFCI shock-protected outlets at kitchen counters, and establishing proper main grounding system with two ground rods. Installed gas line bonding for code compliance and bonded sub-panel ground bar to panel enclosure. Added junction box under kitchen sink with corresponding blank cover plate in crawl space for proper wire management. Installed whole-home surge protection device at main electrical panel and two individual A/C surge protectors at air conditioning units to protect HVAC equipment from voltage spikes. All electrical connections were secured, tested for proper operation, and verified to meet current electrical code requirements for residential safety standards.
Responded to a service callback for a Tesla wall charger that was overheating and failing to charge the vehicle. Upon inspection, verified previous concerns regarding improper wiring installation that did not meet Tesla's electrical requirements. Investigated the circuit wiring in the attic space and identified non-compliant conductor installation. The Tesla charger displayed a green status indicator but was experiencing thermal issues due to incorrect wire type or missing grounding conductor as previously reported by another technician. Documented the wall-mounted charging unit condition and the associated electrical circuit routing through the attic to determine the scope of corrective work needed to bring the installation up to manufacturer specifications and code requirements.
Bryant, my technician did a great job and was considerate of my home and explained all work.
Thank you, Joe! We appreciate you taking the time to share your experience. We're glad Bryant provided a great experience while preparing your shower exhaust fan installation quote for your Cary home. Treating our customers' homes with respect, explaining the recommended work clearly, and answering questions honestly are all important parts of the service we strive to provide from the very first visit. Thank you for considering Dawson's Electric & Air for your electrical project. We appreciate the opportunity to earn your trust and look forward to helping you with your shower fan installation and any future electrical needs in Cary and throughout the Raleigh area. 7/1/26 Thank you, Joe, for your 5-star rating! We appreciate you trusting Dawson's Electric & Air to help improve the brightness of the recessed can lights in your Cary home. We're glad Bryant was able to provide the quality service and expertise needed to get your lighting just right. Whether it's lighting upgrades, electrical troubleshooting, or repairs, our team is committed to delivering solutions you can count on. Thank you for choosing us for your electrical needs, we look forward to serving you again!
Thomas did a great job. He was knowledgeable and friendly and worked efficiently.
Thank you, Erin, for your kind words! We're so glad to hear that Thomas provided knowledgeable, friendly, and efficient service. At Dawson's Electric & Air, we take pride in delivering professional electrical and HVAC services that homeowners throughout Raleigh, Fuquay-Varina, Holly Springs, Garner, and the surrounding areas can trust. We'll be sure to share your feedback with Thomas. Thank you for choosing Dawson's, and we look forward to helping with any future electrical or heating and cooling needs!
We had an excellent experience with Curtis Edens from Dawson's Electric & Air. Our A/C units stopped working due to a damaged breaker caused by a loose electrical connection. Curtis quickly identified the root cause, explained the issue clearly, replaced the damaged breaker, repaired the affected wiring, and restored everything safely and efficiently. What really stood out was his thoroughness. He took the time to inspect several other electrical concerns throughout our home and identified loose backstabbed wiring connections and failing switches that could have caused future problems. He patiently explained what he found, answered all our questions, and provided practical recommendations to improve the safety and reliability of our electrical system. Curtis is knowledgeable, professional, honest, and detail-oriented. We never felt rushed or pressuredjust well-informed and confident that the work was done right. We highly recommend Dawson's Electric & Air, and will not hesitate to call them again for future electrical needs. We are grateful for the excellent service and the peace of mind that comes from knowing the work was done correctly and safely.
Thank you, George, for such a detailed and thoughtful review! We’re honored that you trusted Dawson’s Electric & Air and Curtis to diagnose and repair the electrical issue that caused your air conditioning units to stop working. Electrical problems such as loose connections, damaged breakers, and failing wiring can create both safety concerns and unexpected HVAC system failures, so we’re glad we were able to identify the root cause, complete the necessary electrical repairs, and restore power safely. We believe homeowners deserve more than a quick fix, which is why our team takes the time to perform a thorough evaluation, explain our findings, and provide recommendations that help improve the long-term safety and reliability of their electrical systems. Your comments about Curtis's professionalism, attention to detail, and clear communication you received mean a great deal to us. At Dawson’s Electric & Air, our goal is to provide honest electrical service and help homeowners make informed decisions without pressure. Thank you again for your recommendation and for allowing us to serve your home. We look forward to helping with any future electrical, HVAC, or home safety needs. Your peace of mind truly is our priority!
Isaac was exemplary in his work today will detailed explanations as well as answers to our questions during his review. Very pleased with everything
Mr. D'Entremont was very knowledgeable and a true professional. He provided outstanding service and was very thorough.
Isaac was so thorough, competent and polite! A joy to turn to for help. Thank you Dawsons for another outstanding electrician!
Claudia, thank you for the kind review! We’re glad to hear you had another great experience with Dawson’s Electric & Air. Isaac takes a lot of pride in being thorough, competent, and polite, and we’re happy he was able to come out and diagnose the buzzing doorbell issue for you quickly and professionally. Doorbell transformer and wiring issues can be frustrating and sometimes hard to pinpoint, so we’re glad Isaac was able to identify the cause and help get things back to normal. We truly appreciate you trusting us with your home’s electrical service, and we’re always here whenever you need help again.
We greatly appreciate the quick and competent response we received from Dawson's. We also appreciate that Hayes Hall explained the situation so quickly and thoroughly and even showed us pictures of what he was talking about and what he found. Thank you very much!
Merle, thank you for your wonderful review! We’re glad Hayes was able to provide a quick response and get to the bottom of the issue with your air conditioning system. Taking the time to explain HVAC problems, review repair options, and provide photos of what we find is all part of delivering the peace of mind our customers deserve. We appreciate you trusting Dawson’s Electric & Air with your AC repair and electrical troubleshooting needs in Cary. Thank you for choosing our team, and please let us know if we can help with any future heating, cooling, or electrical services.
Our technician, Bryant, was knowledgeable and friendly when making diagnoses of the electrical problems that we had. He was clear about pricing and the work that needed to be done. He completed the work quickly and made sure everything was working before he left.
Thank you, Shaya, for the 5-star review! We truly appreciate you trusting Dawson's Electric & Air with your home's electrical upgrades. It was our pleasure to install your dedicated office circuit, Ethernet connection, bathroom GFCI outlet, and whole-home surge protector. Our team is committed to providing safe, reliable electrical services that help protect your home and support your family's daily needs. Thank you for choosing Dawson's Electric & Air for your electrical installation and surge protection needs. We look forward to serving you again in the future!
Outstanding service! Charlie Blanchard went above and beyond to help us when we lost power, which is an understatement for the amount of work he did to fix our issue. He volunteered his day off, a Saturday, to get everything restored as quickly as possible. He was professional and genuinely committed to helping his customers. We couldn't be more grateful and highly recommend him!
Thank you, Abigail, for taking the time to share your experience and for the wonderful 5-star review! We're thrilled to hear that Charlie was able to help restore power to your home during such a stressful situation. At Dawson's Electric & Air, we understand how important it is to have a safe and reliable electrical system, and Charlie's dedication to providing exceptional electrical service truly reflects our commitment to our customers. Going above and beyond to solve electrical issues quickly and safely is what our team strives for every day, and we're proud to hear Charlie's professionalism, expertise, and willingness to help made such a positive impact. We'll be sure to share your kind words with him. Thank you for trusting Dawson's Electric & Air with your electrical repair needs and for recommending us to others. We're always here when you need a trusted electrician!
Connor was terrific at explaining the problem with my AC unit. He walked me through what caused the problem and what he would do to correct it.
Rob Wishart went above and beyond, great communication and great customer service!! Thank you Rob!!!
Excellent work by Hayes with detailed explanation along with pics of the work performed
Isaac is a tremendous employee of Dawson. Today, Issac was very capable, extremely friendly, smart, respectful, and exhibited a very, very positive image of Dawson. It was a pleasure to have this very capable young man as our Dawson representative
Their service was done with integrity, quality and politeness. I will call them again for service I can trust.
Great service
Arron did and incredible job. Most appreciated
He was very thorough and found the problem
Professional
Fantastic
Jim Gangi came out and diagnosed the issues, conveyed his opinion and suggestions. No pressure and communicated his findings very well
5-star experience! Easy to make an appointment, great communication, excellent work from knowledgeable, experienced, friendly electricians. Site cleanup was perfect. Will definitely hire Dawson’s Electric again! Thanks, Jonathan and Mason!
Great and Friendly Service!
Jim was so helpful and proactive. He made sure that everything was cleaned. He came prepared with parts I didn’t have and he was absolutely pleasant to speak with! Ive always had awesome service with Dawson’s. I highly recommend them for any electrical work you need done.
Great service!
Tim is top notch. He and his partner were efficient, thoughtful, and laid out multiple price options for our service needs. He generously threw in a couple additions at no cost. Very nice guy as well. Would highly recommend.
Jonathan Baker did an excellent job of explaining options for my electrical system. He worked quickly and efficiently and was patient in explaining how my new gear works. Much appreciated!
Johnathan and Michael were very helpful
Jim did a really great job for us! The recessed lights he wired up in the living room just sparkle and we could not be happier. He also did excellent work in our garage and made sure to replace as much drywall as possible to cut down on our repairs. We would hire him again!
Will use them again
