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Raleigh, NC HVAC

green-stars

Keeping Raleigh Homes Comfortable & Powered Since 2005

We've been serving Raleigh homeowners for nearly 20 years with 5 Star AC and licensed electrician services, and we understand what it takes to keep homes in this area running smoothly.

From humid summers that push air conditioners to their limits to occasional cold snaps that test heating systems, we've seen it all. Whether you need emergency HVAC repair, furnace tune-ups, or electrical panel upgrades, we bring honest service and quality workmanship to every job.

We don't believe in high-pressure sales or surprise fees. Just straightforward answers about what your home needs and upfront pricing before we start work. Our licensed technicians show up on time, do the job right, and explain everything in plain English. From outlet installations to complete HVAC replacements, we handle it all with old-fashioned values.

Ready to get your home taken care of?

Give us a call at 919-887-8284 .

Frequently Asked Questions from Raleigh Homeowners

Our HVAC Services for Raleigh Homes

Raleigh weather can be unpredictable, and your HVAC system needs to keep up. We provide full-service heating and cooling solutions designed for North Carolina homes.

Heating Services

We repair, install, and maintain all major heating systems, including furnaces and heat pumps. Whether your system is not producing heat, struggling to keep up during extreme cold, or due for routine maintenance, our team will diagnose the issue and walk you through your options.

Heating services include:

  • Furnace repair and replacement
  • Heat pump repair and installation
  • No heat diagnostics
  • Heating maintenance and seasonal inspections

Air Conditioning Services

Summers in Raleigh put serious strain on AC systems. We help homeowners stay cool with fast, reliable cooling services.

Air conditioning services include:

  • AC repair and troubleshooting
  • New system installation and replacement
  • Preventative maintenance
  • Efficiency evaluations and upgrades

Maintenance Plans for Year-Round Peace of Mind

Regular maintenance helps prevent breakdowns, improve efficiency, and extend the life of your HVAC and electrical systems. Our Peace of Mind Club makes it easy to stay ahead of issues before they turn into costly repairs.

Maintenance benefits include:

  • Seasonal HVAC inspections
  • Priority scheduling
  • Reduced repair costs
  • Improved system performance

Why Choose Dawson’s Electric & Air

Choosing a home service company is about more than just fixing a problem. It’s about trusting the people you invite into your home. At Dawson’s Electric & Air, we have built our reputation by showing up when it matters, doing the job right, and treating every home with care and respect.

  • Family-owned and operated with deep roots in the Raleigh community
  • Nearly two decades of experience serving local homes
  • Licensed HVAC and electrical technicians under one trusted team
  • Honest recommendations without pressure or surprise fees
  • Clear communication so you understand your options before work begins
  • Strong focus on safety, quality workmanship, and long-term solutions
  • Actively involved in supporting local schools, charities, and community programs

From quick repairs to full system replacements, our goal is simple. We want every customer to feel confident, informed, and taken care of from the first call to the final walkthrough.

Schedule HVAC or Electrical Service in Raleigh Today

If your home needs heating, cooling, or electrical service in Raleigh, Dawson’s Electric & Air is ready to help. Whether it is an urgent repair or planned maintenance, our team will make sure the job is done right.

Call 919-887-8284 or contact us to schedule service with a trusted local team.

Recent Jobs and Reviews in Raleigh, NC

Rated 5.0 out of 5 stars based on 100 customer reviews

Job Locations and Reviews

Responded to thermostat sensor error alert on HVAC system previously installed in November and serviced for refrigerant leak repair in June. Upon arrival, confirmed Honeywell thermostat display showing active sensor fault message requiring dealer replacement. Documented system installation including ductwork and mechanical components, verified thermostat malfunction, and prepared unit for thermostat replacement to restore proper system operation and temperature control functionality.
Responded to thermostat sensor error alert on HVAC system previously installed in November and serviced for refrigerant leak repair in June. Upon arrival, confirmed Honeywell thermostat display showing active sensor fault message requiring dealer replacement. Documented system installation including ductwork and mechanical components, verified thermostat malfunction, and prepared unit for thermostat replacement to restore proper system operation and temperature control functionality.
Keith M.
Keith M. Checked in
Responded to thermostat sensor error alert on HVAC system previously installed in November and serviced for refrigerant leak repair in June. Upon arrival, confirmed Honeywell thermostat display showing active sensor fault message requiring dealer replacement. Documented system installation including ductwork and mechanical components, verified thermostat malfunction, and prepared unit for thermostat replacement to restore proper system operation and temperature control functionality.
Raleigh, NC 27615
Review
Asked good questions and provided clear and honest feedback
Nicole - Raleigh, NC 27601
Responded to follow-up service call for recurring power loss to appliances. Performed electrical diagnostics on exterior outlet and interior circuits using calibrated testing equipment. Verified proper voltage at 127 VAC with correct wiring configuration at interior receptacle. Inspected weatherproof exterior outlet box mounted on building exterior for signs of moisture intrusion, corrosion, or connection failure. Discussed permanent repair solutions with customer to address ongoing power interruption issues, noting this visit may involve separate diagnostics from previous service work.
Responded to follow-up service call for recurring power loss to appliances. Performed electrical diagnostics on exterior outlet and interior circuits using calibrated testing equipment. Verified proper voltage at 127 VAC with correct wiring configuration at interior receptacle. Inspected weatherproof exterior outlet box mounted on building exterior for signs of moisture intrusion, corrosion, or connection failure. Discussed permanent repair solutions with customer to address ongoing power interruption issues, noting this visit may involve separate diagnostics from previous service work.
Bryant C.
Bryant C. Checked in
Responded to follow-up service call for recurring power loss to appliances. Performed electrical diagnostics on exterior outlet and interior circuits using calibrated testing equipment. Verified proper voltage at 127 VAC with correct wiring configuration at interior receptacle. Inspected weatherproof exterior outlet box mounted on building exterior for signs of moisture intrusion, corrosion, or connection failure. Discussed permanent repair solutions with customer to address ongoing power interruption issues, noting this visit may involve separate diagnostics from previous service work.
Raleigh, NC 27613
Responded to service call for HVAC system running continuously with ice formation observed on outdoor unit. Performed diagnostic evaluation of 10+ year old single multi-zone system. Inspected refrigerant lines, measured electrical parameters using clamp meter showing 1040 reading, and examined evaporator coil assembly in overhead installation. Documented system conditions including copper refrigerant piping and insulated line sets. Assessed airflow restrictions and refrigerant charge levels as potential causes for icing condition.
Responded to service call for HVAC system running continuously with ice formation observed on outdoor unit. Performed diagnostic evaluation of 10+ year old single multi-zone system. Inspected refrigerant lines, measured electrical parameters using clamp meter showing 1040 reading, and examined evaporator coil assembly in overhead installation. Documented system conditions including copper refrigerant piping and insulated line sets. Assessed airflow restrictions and refrigerant charge levels as potential causes for icing condition.
Thomas M.
Thomas M. Checked in
Responded to service call for HVAC system running continuously with ice formation observed on outdoor unit. Performed diagnostic evaluation of 10+ year old single multi-zone system. Inspected refrigerant lines, measured electrical parameters using clamp meter showing 1040 reading, and examined evaporator coil assembly in overhead installation. Documented system conditions including copper refrigerant piping and insulated line sets. Assessed airflow restrictions and refrigerant charge levels as potential causes for icing condition.
Raleigh, NC 27601
Responded to a service call for CSST (Corrugated Stainless Steel Tubing) gas line bonding at a 1998 residential property. Upon inspection, found the flexible gas piping system was not properly bonded to the electrical grounding system as required by current electrical code. Installed proper bonding jumper from the CSST gas line system to the main electrical panel grounding bus bar, ensuring continuous electrical path to ground for lightning protection and safety compliance. Verified all connections were secure and tested bonding continuity to meet code requirements for the recent home purchase inspection.
Responded to a service call for CSST (Corrugated Stainless Steel Tubing) gas line bonding at a 1998 residential property. Upon inspection, found the flexible gas piping system was not properly bonded to the electrical grounding system as required by current electrical code. Installed proper bonding jumper from the CSST gas line system to the main electrical panel grounding bus bar, ensuring continuous electrical path to ground for lightning protection and safety compliance. Verified all connections were secure and tested bonding continuity to meet code requirements for the recent home purchase inspection.
Kenny L.
Kenny L. Checked in
Responded to a service call for CSST (Corrugated Stainless Steel Tubing) gas line bonding at a 1998 residential property. Upon inspection, found the flexible gas piping system was not properly bonded to the electrical grounding system as required by current electrical code. Installed proper bonding jumper from the CSST gas line system to the main electrical panel grounding bus bar, ensuring continuous electrical path to ground for lightning protection and safety compliance. Verified all connections were secure and tested bonding continuity to meet code requirements for the recent home purchase inspection.
Raleigh, NC 27614
Completed comprehensive annual maintenance tune-up on 2014 HVAC system with no reported operational issues. Performed full system inspection including air handler, blower assembly, ductwork connections, refrigerant levels, and air filtration components. All equipment found operating within normal parameters with no immediate service needs identified.
Completed comprehensive annual maintenance tune-up on 2014 HVAC system with no reported operational issues. Performed full system inspection including air handler, blower assembly, ductwork connections, refrigerant levels, and air filtration components. All equipment found operating within normal parameters with no immediate service needs identified.
Thomas M.
Thomas M. Checked in
Completed comprehensive annual maintenance tune-up on 2014 HVAC system with no reported operational issues. Performed full system inspection including air handler, blower assembly, ductwork connections, refrigerant levels, and air filtration components. All equipment found operating within normal parameters with no immediate service needs identified.
Raleigh, NC 27612
Completed comprehensive 32-point electrical system evaluation on 1997 residential property for new homeowner. Performed electrical panel maintenance including torque verification and connection inspection of all breakers in main service panel. Conducted GFCI/shock protection outlet and breaker testing, arc fault/fire protection breaker testing to verify proper safety device functionality. Provided smoke and carbon monoxide detector maintenance services including battery replacement and operational testing. Replaced customer-supplied light bulbs in fixtures up to 12 feet and performed ceiling fan cleaning up to 12 feet. Discussed scope limitations regarding in-wall cable routing work, advising homeowner to consult with electrician onsite regarding feasibility. All electrical safety systems verified operational and panel connections properly secured.
Completed comprehensive 32-point electrical system evaluation on 1997 residential property for new homeowner. Performed electrical panel maintenance including torque verification and connection inspection of all breakers in main service panel. Conducted GFCI/shock protection outlet and breaker testing, arc fault/fire protection breaker testing to verify proper safety device functionality. Provided smoke and carbon monoxide detector maintenance services including battery replacement and operational testing. Replaced customer-supplied light bulbs in fixtures up to 12 feet and performed ceiling fan cleaning up to 12 feet. Discussed scope limitations regarding in-wall cable routing work, advising homeowner to consult with electrician onsite regarding feasibility. All electrical safety systems verified operational and panel connections properly secured.
Bryant C.
Bryant C. Checked in
Completed comprehensive 32-point electrical system evaluation on 1997 residential property for new homeowner. Performed electrical panel maintenance including torque verification and connection inspection of all breakers in main service panel. Conducted GFCI/shock protection outlet and breaker testing, arc fault/fire protection breaker testing to verify proper safety device functionality. Provided smoke and carbon monoxide detector maintenance services including battery replacement and operational testing. Replaced customer-supplied light bulbs in fixtures up to 12 feet and performed ceiling fan cleaning up to 12 feet. Discussed scope limitations regarding in-wall cable routing work, advising homeowner to consult with electrician onsite regarding feasibility. All electrical safety systems verified operational and panel connections properly secured.
Raleigh, NC 27614
Completed comprehensive annual 32-point electrical system evaluation as part of preventative maintenance program. Performed electrical panel maintenance including torque verification and connection inspection to ensure safe operation. Conducted GFCI/shock protection outlet and breaker testing to verify proper ground fault protection functionality. Tested all arc fault/fire protection breakers to confirm operational status and safety compliance. Performed smoke and carbon monoxide detector maintenance services including battery replacement and functional testing of all units. Replaced customer-supplied light bulbs in fixtures up to 12 feet in height. Cleaned accessible ceiling fans up to 12 feet. Reviewed home inspection items with customer and confirmed understanding that diagnostic services for identified issues fall outside the scope of standard maintenance visit. All electrical safety systems tested and confirmed operational at time of service completion.
Completed comprehensive annual 32-point electrical system evaluation as part of preventative maintenance program. Performed electrical panel maintenance including torque verification and connection inspection to ensure safe operation. Conducted GFCI/shock protection outlet and breaker testing to verify proper ground fault protection functionality. Tested all arc fault/fire protection breakers to confirm operational status and safety compliance. Performed smoke and carbon monoxide detector maintenance services including battery replacement and functional testing of all units. Replaced customer-supplied light bulbs in fixtures up to 12 feet in height. Cleaned accessible ceiling fans up to 12 feet. Reviewed home inspection items with customer and confirmed understanding that diagnostic services for identified issues fall outside the scope of standard maintenance visit. All electrical safety systems tested and confirmed operational at time of service completion.
Kenny L.
Kenny L. Checked in
Completed comprehensive annual 32-point electrical system evaluation as part of preventative maintenance program. Performed electrical panel maintenance including torque verification and connection inspection to ensure safe operation. Conducted GFCI/shock protection outlet and breaker testing to verify proper ground fault protection functionality. Tested all arc fault/fire protection breakers to confirm operational status and safety compliance. Performed smoke and carbon monoxide detector maintenance services including battery replacement and functional testing of all units. Replaced customer-supplied light bulbs in fixtures up to 12 feet in height. Cleaned accessible ceiling fans up to 12 feet. Reviewed home inspection items with customer and confirmed understanding that diagnostic services for identified issues fall outside the scope of standard maintenance visit. All electrical safety systems tested and confirmed operational at time of service completion.
Raleigh, NC 27613
Responded to no-cooling call on downstairs HVAC unit that went out during storm. Upon arrival, confirmed system was non-operational and verified interior electrical outlet on same wall also lost power. Performed diagnostic testing and temperature readings at supply register (61.8°F) and return grille (76.8°F). Troubleshot electrical circuit serving outdoor condensing unit and determined storm-related power surge caused breaker trip or electrical fault affecting both HVAC system and interior outlet. Reset breaker, verified power restoration to unit, and confirmed system returned to normal operation with proper airflow and cooling output.
Responded to no-cooling call on downstairs HVAC unit that went out during storm. Upon arrival, confirmed system was non-operational and verified interior electrical outlet on same wall also lost power. Performed diagnostic testing and temperature readings at supply register (61.8°F) and return grille (76.8°F). Troubleshot electrical circuit serving outdoor condensing unit and determined storm-related power surge caused breaker trip or electrical fault affecting both HVAC system and interior outlet. Reset breaker, verified power restoration to unit, and confirmed system returned to normal operation with proper airflow and cooling output.
Thomas M.
Thomas M. Checked in
Responded to no-cooling call on downstairs HVAC unit that went out during storm. Upon arrival, confirmed system was non-operational and verified interior electrical outlet on same wall also lost power. Performed diagnostic testing and temperature readings at supply register (61.8°F) and return grille (76.8°F). Troubleshot electrical circuit serving outdoor condensing unit and determined storm-related power surge caused breaker trip or electrical fault affecting both HVAC system and interior outlet. Reset breaker, verified power restoration to unit, and confirmed system returned to normal operation with proper airflow and cooling output.
Raleigh, NC 27613
Performed electrical inspection on vacant residential property in preparation for utility company meter reinstallation. Inspected main electrical panel, service entrance equipment, and all associated wiring connections. Verified integrity of bus bars, terminal connections, and grounding system. Documented current condition of electrical components including meter base mounting hardware and service conductors. All connections were found to be secure with no immediate safety hazards observed, though some age-related corrosion was noted on terminal hardware. Photographed panel interior and key components for utility company documentation. Property cleared for meter reconnection by utility provider.
Performed electrical inspection on vacant residential property in preparation for utility company meter reinstallation. Inspected main electrical panel, service entrance equipment, and all associated wiring connections. Verified integrity of bus bars, terminal connections, and grounding system. Documented current condition of electrical components including meter base mounting hardware and service conductors. All connections were found to be secure with no immediate safety hazards observed, though some age-related corrosion was noted on terminal hardware. Photographed panel interior and key components for utility company documentation. Property cleared for meter reconnection by utility provider.
Curtis E.
Curtis E. Checked in
Performed electrical inspection on vacant residential property in preparation for utility company meter reinstallation. Inspected main electrical panel, service entrance equipment, and all associated wiring connections. Verified integrity of bus bars, terminal connections, and grounding system. Documented current condition of electrical components including meter base mounting hardware and service conductors. All connections were found to be secure with no immediate safety hazards observed, though some age-related corrosion was noted on terminal hardware. Photographed panel interior and key components for utility company documentation. Property cleared for meter reconnection by utility provider.
Raleigh, NC 27610
Completed ductwork modification in attic space to improve airflow to bedroom. Cut and shortened flexible HVAC duct run, repositioning the ductwork to optimize air distribution and eliminate excess length that was restricting airflow performance.
Completed ductwork modification in attic space to improve airflow to bedroom. Cut and shortened flexible HVAC duct run, repositioning the ductwork to optimize air distribution and eliminate excess length that was restricting airflow performance.
Thomas M.
Thomas M. Checked in
Completed ductwork modification in attic space to improve airflow to bedroom. Cut and shortened flexible HVAC duct run, repositioning the ductwork to optimize air distribution and eliminate excess length that was restricting airflow performance.
Raleigh, NC 27614
Responded to reported lightning strike with smoky smell and intermittent electrical issues affecting outdoor and indoor areas. Conducted comprehensive electrical system inspection of main panel and affected circuits to assess potential surge damage and identify any safety hazards. Performed visual inspection of panel components, tested circuit integrity, and examined areas where intermittent operation was reported to ensure no fire hazards or damaged wiring were present, providing homeowner with peace of mind that the electrical system was safe following the lightning event.
Responded to reported lightning strike with smoky smell and intermittent electrical issues affecting outdoor and indoor areas. Conducted comprehensive electrical system inspection of main panel and affected circuits to assess potential surge damage and identify any safety hazards. Performed visual inspection of panel components, tested circuit integrity, and examined areas where intermittent operation was reported to ensure no fire hazards or damaged wiring were present, providing homeowner with peace of mind that the electrical system was safe following the lightning event.
Curtis E.
Curtis E. Checked in
Responded to reported lightning strike with smoky smell and intermittent electrical issues affecting outdoor and indoor areas. Conducted comprehensive electrical system inspection of main panel and affected circuits to assess potential surge damage and identify any safety hazards. Performed visual inspection of panel components, tested circuit integrity, and examined areas where intermittent operation was reported to ensure no fire hazards or damaged wiring were present, providing homeowner with peace of mind that the electrical system was safe following the lightning event.
Raleigh, NC 27613
Raleigh, NC - Removed non-functional AT&T security system from residence built in 2001. Disconnected all associated wiring, properly capped and terminated conductors to code standards, and secured wires within wall cavity to allow for installation of blank cover plate.
Bryant C.
Bryant C. Checked in
Removed non-functional AT&T security system from residence built in 2001. Disconnected all associated wiring, properly capped and terminated conductors to code standards, and secured wires within wall cavity to allow for installation of blank cover plate.
Raleigh, NC 27613
Responded to GFCI outlet issue in garage affecting power to electric water heater. Upon inspection, found outdoor-rated GFCI outlet in weathered condition with visible rust and corrosion on mounting hardware and junction box. Tested and verified GFCI had tripped, cutting power to downstream water heater circuit. Reset GFCI outlet, confirmed proper operation and restoration of 120V power to water heater circuit. Recommended monitoring outlet for future trips and consideration of replacement due to age and environmental exposure causing deterioration of enclosure components.
Responded to GFCI outlet issue in garage affecting power to electric water heater. Upon inspection, found outdoor-rated GFCI outlet in weathered condition with visible rust and corrosion on mounting hardware and junction box. Tested and verified GFCI had tripped, cutting power to downstream water heater circuit. Reset GFCI outlet, confirmed proper operation and restoration of 120V power to water heater circuit. Recommended monitoring outlet for future trips and consideration of replacement due to age and environmental exposure causing deterioration of enclosure components.
Bryant C.
Bryant C. Checked in
Responded to GFCI outlet issue in garage affecting power to electric water heater. Upon inspection, found outdoor-rated GFCI outlet in weathered condition with visible rust and corrosion on mounting hardware and junction box. Tested and verified GFCI had tripped, cutting power to downstream water heater circuit. Reset GFCI outlet, confirmed proper operation and restoration of 120V power to water heater circuit. Recommended monitoring outlet for future trips and consideration of replacement due to age and environmental exposure causing deterioration of enclosure components.
Raleigh, NC 27613
Responded to service call for non-functional EV charger installed previously that stopped working after breaker trip. Upon arrival, inspected the EV panel and confirmed customer report of melted plastic components inside the enclosure. Documented electrical panel condition and damage with photographs showing the weatherproof enclosure mounted on exterior wall with visible wiring connections and the charger control unit. Investigation revealed heat damage to internal components indicating electrical fault or overload condition. Assessed installation site access between building and vehicle, noting tight clearance in side yard service area where meter and electrical infrastructure are located.
Responded to service call for non-functional EV charger installed previously that stopped working after breaker trip. Upon arrival, inspected the EV panel and confirmed customer report of melted plastic components inside the enclosure. Documented electrical panel condition and damage with photographs showing the weatherproof enclosure mounted on exterior wall with visible wiring connections and the charger control unit. Investigation revealed heat damage to internal components indicating electrical fault or overload condition. Assessed installation site access between building and vehicle, noting tight clearance in side yard service area where meter and electrical infrastructure are located.
Charlie B.
Charlie B. Checked in
Responded to service call for non-functional EV charger installed previously that stopped working after breaker trip. Upon arrival, inspected the EV panel and confirmed customer report of melted plastic components inside the enclosure. Documented electrical panel condition and damage with photographs showing the weatherproof enclosure mounted on exterior wall with visible wiring connections and the charger control unit. Investigation revealed heat damage to internal components indicating electrical fault or overload condition. Assessed installation site access between building and vehicle, noting tight clearance in side yard service area where meter and electrical infrastructure are located.
Raleigh, NC 27613
Responded to no cooling complaint on two-system residence. Found tripped circuit breaker affecting one system; reset breaker and restored power to unit. Performed electrical diagnostics on both outdoor condensing units using clamp meter to verify proper amperage draw and system operation. Both systems tested and confirmed operational with normal electrical readings after addressing tripped breaker issue.
Responded to no cooling complaint on two-system residence. Found tripped circuit breaker affecting one system; reset breaker and restored power to unit. Performed electrical diagnostics on both outdoor condensing units using clamp meter to verify proper amperage draw and system operation. Both systems tested and confirmed operational with normal electrical readings after addressing tripped breaker issue.
Aaron P.
Aaron P. Checked in
Responded to no cooling complaint on two-system residence. Found tripped circuit breaker affecting one system; reset breaker and restored power to unit. Performed electrical diagnostics on both outdoor condensing units using clamp meter to verify proper amperage draw and system operation. Both systems tested and confirmed operational with normal electrical readings after addressing tripped breaker issue.
Raleigh, NC 27603
Raleigh, NC - Responded to after-hours emergency call for non-functional smart thermostat and inoperative air conditioning system. Upon arrival, performed diagnostic testing of HVAC electrical components using digital clamp meter to verify system power and amperage readings. Evaluated thermostat wiring connections and system capacitor functionality. Per customer request, replaced smart thermostat with traditional analog thermostat to restore reliable climate control operation. Verified proper system startup and confirmed air conditioning unit returned to normal operation following thermostat replacement.
Thomas M.
Thomas M. Checked in
Responded to after-hours emergency call for non-functional smart thermostat and inoperative air conditioning system. Upon arrival, performed diagnostic testing of HVAC electrical components using digital clamp meter to verify system power and amperage readings. Evaluated thermostat wiring connections and system capacitor functionality. Per customer request, replaced smart thermostat with traditional analog thermostat to restore reliable climate control operation. Verified proper system startup and confirmed air conditioning unit returned to normal operation following thermostat replacement.
Raleigh, NC 27614
Completed comprehensive heating and air maintenance on 2015 system including 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and full safety inspection. Verified electrical readings at 24.42 volts using clamp meter and inspected ductwork system in mechanical space. All components operating within manufacturer specifications with no deficiencies noted.
Completed comprehensive heating and air maintenance on 2015 system including 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and full safety inspection. Verified electrical readings at 24.42 volts using clamp meter and inspected ductwork system in mechanical space. All components operating within manufacturer specifications with no deficiencies noted.
Hayes H.
Hayes H. Checked in
Completed comprehensive heating and air maintenance on 2015 system including 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and full safety inspection. Verified electrical readings at 24.42 volts using clamp meter and inspected ductwork system in mechanical space. All components operating within manufacturer specifications with no deficiencies noted.
Raleigh, NC 27603
Responded to no cooling call for two-system residence. Upstairs unit (2011) showed reduced airflow; downstairs unit (2020) completely non-operational. Performed diagnostic assessment on both systems. Inspected outdoor condensing units, refrigerant line connections, and electrical control panels. Found faulty dual-run capacitor on downstairs unit measuring outside specifications. Replaced 45 MFD capacitor and verified proper electrical connections at contactor and compressor terminals. Upstairs unit diagnosed with restricted airflow due to dirty evaporator coil and blower assembly. Cleaned indoor coil, checked blower motor operation, and verified proper refrigerant pressures. Both systems restored to full operational status with normal cooling output and airflow confirmed prior to departure.
Responded to no cooling call for two-system residence. Upstairs unit (2011) showed reduced airflow; downstairs unit (2020) completely non-operational. Performed diagnostic assessment on both systems. Inspected outdoor condensing units, refrigerant line connections, and electrical control panels. Found faulty dual-run capacitor on downstairs unit measuring outside specifications. Replaced 45 MFD capacitor and verified proper electrical connections at contactor and compressor terminals. Upstairs unit diagnosed with restricted airflow due to dirty evaporator coil and blower assembly. Cleaned indoor coil, checked blower motor operation, and verified proper refrigerant pressures. Both systems restored to full operational status with normal cooling output and airflow confirmed prior to departure.
Aaron P.
Aaron P. Checked in
Responded to no cooling call for two-system residence. Upstairs unit (2011) showed reduced airflow; downstairs unit (2020) completely non-operational. Performed diagnostic assessment on both systems. Inspected outdoor condensing units, refrigerant line connections, and electrical control panels. Found faulty dual-run capacitor on downstairs unit measuring outside specifications. Replaced 45 MFD capacitor and verified proper electrical connections at contactor and compressor terminals. Upstairs unit diagnosed with restricted airflow due to dirty evaporator coil and blower assembly. Cleaned indoor coil, checked blower motor operation, and verified proper refrigerant pressures. Both systems restored to full operational status with normal cooling output and airflow confirmed prior to departure.
Raleigh, NC 27603
Completed comprehensive heating and air maintenance on a 2003 system, including an 80-point inspection, outdoor coil cleaning, burner cleaning, and gas pressure adjustments as needed. Performed thorough safety inspections and verified all electrical connections and system components for proper operation. All measurements confirmed within acceptable parameters, and system is operating efficiently.
Completed comprehensive heating and air maintenance on a 2003 system, including an 80-point inspection, outdoor coil cleaning, burner cleaning, and gas pressure adjustments as needed. Performed thorough safety inspections and verified all electrical connections and system components for proper operation. All measurements confirmed within acceptable parameters, and system is operating efficiently.
Thomas M.
Thomas M. Checked in
Completed comprehensive heating and air maintenance on a 2003 system, including an 80-point inspection, outdoor coil cleaning, burner cleaning, and gas pressure adjustments as needed. Performed thorough safety inspections and verified all electrical connections and system components for proper operation. All measurements confirmed within acceptable parameters, and system is operating efficiently.
Raleigh, NC 27610
Responded to a service call for multiple non-functioning kitchen outlets after a floor steamer was plugged in. Upon inspection, discovered a failed outlet with severe burn damage and charring on the terminal block, indicating electrical arcing and overheating caused by the high-amperage appliance. Replaced the damaged outlet, verified proper wiring connections, and tested all affected kitchen receptacles to confirm restoration of power and safe operation throughout the circuit.
Responded to a service call for multiple non-functioning kitchen outlets after a floor steamer was plugged in. Upon inspection, discovered a failed outlet with severe burn damage and charring on the terminal block, indicating electrical arcing and overheating caused by the high-amperage appliance. Replaced the damaged outlet, verified proper wiring connections, and tested all affected kitchen receptacles to confirm restoration of power and safe operation throughout the circuit.
Charlie B.
Charlie B. Checked in
Responded to a service call for multiple non-functioning kitchen outlets after a floor steamer was plugged in. Upon inspection, discovered a failed outlet with severe burn damage and charring on the terminal block, indicating electrical arcing and overheating caused by the high-amperage appliance. Replaced the damaged outlet, verified proper wiring connections, and tested all affected kitchen receptacles to confirm restoration of power and safe operation throughout the circuit.
Raleigh, NC 27603
Responded to service call for no airflow to bedroom in single-system residence. Inspected HVAC unit and confirmed previous contractor's findings of damaged 10-inch return flex duct in attic. Performed electrical diagnostics on outdoor unit using multimeter, verifying voltage readings and system operation. All electrical components tested within normal operating parameters. Documented conditions with photos for customer reference prior to home closing.
Responded to service call for no airflow to bedroom in single-system residence. Inspected HVAC unit and confirmed previous contractor's findings of damaged 10-inch return flex duct in attic. Performed electrical diagnostics on outdoor unit using multimeter, verifying voltage readings and system operation. All electrical components tested within normal operating parameters. Documented conditions with photos for customer reference prior to home closing.
Thomas M.
Thomas M. Checked in
Responded to service call for no airflow to bedroom in single-system residence. Inspected HVAC unit and confirmed previous contractor's findings of damaged 10-inch return flex duct in attic. Performed electrical diagnostics on outdoor unit using multimeter, verifying voltage readings and system operation. All electrical components tested within normal operating parameters. Documented conditions with photos for customer reference prior to home closing.
Raleigh, NC 27614
Completed comprehensive heating and air maintenance including 80-point inspection on both units, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and full safety inspections. Investigated beeping sound originating from crawl space area and performed electrical diagnostics using clamp meter to verify capacitor function and circuit integrity. All systems tested and operating within normal parameters upon completion.
Completed comprehensive heating and air maintenance including 80-point inspection on both units, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and full safety inspections. Investigated beeping sound originating from crawl space area and performed electrical diagnostics using clamp meter to verify capacitor function and circuit integrity. All systems tested and operating within normal parameters upon completion.
Thomas M.
Thomas M. Checked in
Completed comprehensive heating and air maintenance including 80-point inspection on both units, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and full safety inspections. Investigated beeping sound originating from crawl space area and performed electrical diagnostics using clamp meter to verify capacitor function and circuit integrity. All systems tested and operating within normal parameters upon completion.
Raleigh, NC 27609
Responded to upper level HVAC system with inadequate cooling performance. Upon inspection, discovered significant biological growth inside the air handler plenum and noted absence of secondary safety switch at evaporator coil. Thoroughly cleaned and washed air handler components to remove biological contamination. Tested existing drain pan safety switch and confirmed proper operation. Measured temperature split across evaporator coil and recorded 14-15°F, indicating reduced system efficiency. Checked refrigerant pressures at outdoor condensing unit and found readings below manufacturer specifications. Recommended system recharge with approximately two pounds of refrigerant to restore pressures to proper levels and improve cooling capacity. Additionally recommended installation of secondary safety switch at evaporator coil location to provide redundant overflow protection and prevent potential water damage in attic space should primary drain line become obstructed.
Responded to upper level HVAC system with inadequate cooling performance. Upon inspection, discovered significant biological growth inside the air handler plenum and noted absence of secondary safety switch at evaporator coil. Thoroughly cleaned and washed air handler components to remove biological contamination. Tested existing drain pan safety switch and confirmed proper operation. Measured temperature split across evaporator coil and recorded 14-15°F, indicating reduced system efficiency. Checked refrigerant pressures at outdoor condensing unit and found readings below manufacturer specifications. Recommended system recharge with approximately two pounds of refrigerant to restore pressures to proper levels and improve cooling capacity. Additionally recommended installation of secondary safety switch at evaporator coil location to provide redundant overflow protection and prevent potential water damage in attic space should primary drain line become obstructed.
Hayes H.
Hayes H. Checked in
Responded to upper level HVAC system with inadequate cooling performance. Upon inspection, discovered significant biological growth inside the air handler plenum and noted absence of secondary safety switch at evaporator coil. Thoroughly cleaned and washed air handler components to remove biological contamination. Tested existing drain pan safety switch and confirmed proper operation. Measured temperature split across evaporator coil and recorded 14-15°F, indicating reduced system efficiency. Checked refrigerant pressures at outdoor condensing unit and found readings below manufacturer specifications. Recommended system recharge with approximately two pounds of refrigerant to restore pressures to proper levels and improve cooling capacity. Additionally recommended installation of secondary safety switch at evaporator coil location to provide redundant overflow protection and prevent potential water damage in attic space should primary drain line become obstructed.
Raleigh, NC 27606
Completed recall service for previously overlooked electrical switch plate installation. Located and installed missing cover plate on wall-mounted toggle switch that had been inadvertently left exposed during prior work. Switch is now properly covered and meets code requirements.
Completed recall service for previously overlooked electrical switch plate installation. Located and installed missing cover plate on wall-mounted toggle switch that had been inadvertently left exposed during prior work. Switch is now properly covered and meets code requirements.
Bryant C.
Bryant C. Checked in
Completed recall service for previously overlooked electrical switch plate installation. Located and installed missing cover plate on wall-mounted toggle switch that had been inadvertently left exposed during prior work. Switch is now properly covered and meets code requirements.
Raleigh, NC 27613
Responded to high humidity complaint on 7-year-old system. Inspected evaporator coil in attic space and found heavy dust and debris accumulation on coil fins, frame, and drain pan, which was restricting airflow and reducing system efficiency. Documented conditions with photos and placed monitoring device to assess system performance and humidity levels.
Responded to high humidity complaint on 7-year-old system. Inspected evaporator coil in attic space and found heavy dust and debris accumulation on coil fins, frame, and drain pan, which was restricting airflow and reducing system efficiency. Documented conditions with photos and placed monitoring device to assess system performance and humidity levels.
Thomas M.
Thomas M. Checked in
Responded to high humidity complaint on 7-year-old system. Inspected evaporator coil in attic space and found heavy dust and debris accumulation on coil fins, frame, and drain pan, which was restricting airflow and reducing system efficiency. Documented conditions with photos and placed monitoring device to assess system performance and humidity levels.
Raleigh, NC 27603
Review
Deborah Anderson - Raleigh, NC 27617
Response from Dawson's Electric & Air:

Thank you, Deborah, for your 5-star review! We truly appreciate you choosing Dawson's Electric & Air for your Peace of Mind Membership HVAC maintenance visit. Regular HVAC maintenance is one of the best ways to help keep your heating and air conditioning system operating efficiently, improve reliability, and identify small issues before they become costly repairs. We're grateful for the opportunity to help keep your Raleigh home comfortable year-round. Thank you for being a Peace of Mind Member and for trusting Dawson's Electric & Air with your home's HVAC maintenance. We look forward to serving you again at your next scheduled visit!

Review
I called Dawsons and they came out that same day. Connor discovered our issue very quickly and thoroughly checked everything, giving me a detailed account of the system overall. He was very kind and explained everything very well, even bringing it to a level for someone that doesnt know much about this. We will be using this company for all our AC needs for the upcoming years. Also, for other females clients looking for an HVAC service, I felt very safe. This company sends you a photo and bio of the person coming out to your house prior to the appointment.
Torie Boyte - Raleigh, NC 27603
Response from Dawson's Electric & Air:

Thank you so much for sharing your experience, Torie! We’re grateful you chose Dawson’s Electric & Air when you needed same-day AC service in Raleigh. It’s wonderful to hear Connor was able to quickly identify the issue, thoroughly inspect your HVAC system, and explain everything in a clear, easy-to-understand way. We know an HVAC problem can feel stressful, especially when you’re not sure what is going on with your system. Our team works hard to provide honest answers, detailed options, and respectful service so Raleigh homeowners can make confident decisions about their heating and cooling needs. We especially appreciate your kind words about feeling safe and comfortable during your appointment. Sending a technician photo and bio before arrival is one way we help customers know who to expect at their home, and we’re glad that added peace of mind. We’ll be sure to share your feedback with Connor and the rest of our team. Thank you again for trusting Dawson’s Electric & Air with your Raleigh AC repair needs. We look forward to being your go-to HVAC company for years to come!

Review
Aaron was awesome. He provided transparent insight and options. You definitely felt you could trust him because of his transparency. Customers need this instead of just the textbook or money grabbing answers.
Joe - Raleigh, NC 27605
Response from Dawson's Electric & Air:

Thank you for sharing your experience and for the 5-star review, Joe! We’re glad to hear Aaron took the time to walk you through the situation and provide clear, transparent options for your HVAC system. Building trust through honest communication and straightforward recommendations is exactly what we strive for at Dawson’s Electric & Air. We never want customers to feel pressured, just informed and confident in the decisions they’re making for their home comfort and safety. We truly appreciate you choosing us and are grateful for your trust in Aaron and our team!

Review
Dinah Aboulhosn - Raleigh, NC 27603
Response from Dawson's Electric & Air:

Thank you for your 5-star review, Dinah! We truly appreciate you choosing Dawson's Electric & Air for your electrical upgrade project. Our team was happy to help improve the safety and reliability of your home's electrical system with the replacement of your exterior meter and panel combination, installation of an updated grounding system, and water line bonding. These upgrades play an important role in protecting your home and ensuring your electrical system meets current safety standards. Thank you again for trusting Dawson's Electric & Air with your electrical service needs. We appreciate your support and look forward to helping with any future electrical, heating, or air conditioning projects.

Review
Hayes was great, very knowledgeable and detailed
Miles Wilkin - Raleigh, NC 27615
Response from Dawson's Electric & Air:

Thank you, Miles, for taking the time to leave a review! We’re glad to hear that Hayes provided knowledgeable and detailed service during your visit. At Dawson’s Electric & Air, we know how stressful it can be when your AC isn’t working properly, especially during hot weather. Our HVAC team focuses on quickly diagnosing cooling issues, clearly explaining what’s going on, and providing reliable repair solutions to restore comfort as efficiently as possible. We’ll be sure to share your feedback with Hayes. Thank you for trusting Dawson’s Electric & Air with your air conditioning service, we appreciate the opportunity to help and look forward to assisting you again whenever you need HVAC or electrical support.

Review
Thomas was very professional and friendly when completing my air conditioning service today.
George koop - Raleigh, NC 27603
Response from Dawson's Electric & Air:

Thank you, George, for your 5-star review! We're delighted to hear that Thomas provided professional and friendly service during your Peace of Mind Membership air conditioning maintenance visit. Regular AC maintenance is an important part of keeping your HVAC system running efficiently, helping to improve performance, extend equipment life, and reduce the risk of unexpected breakdowns during North Carolina's hottest months. We're glad Thomas made your service experience a positive one. Thank you for choosing Dawson’s Electric & Air for your HVAC maintenance needs. We appreciate your membership and look forward to helping keep your home comfortable all year long!

Review
All Materials were on hand, No need to run to the shop for parts …
Cameron - Raleigh, NC 27610
Review
Our AC unit wasnt working during a heat wave on a Saturday! They were able to get me in! Hayes was our tech and he was fantastic. Knowledgeable, respectful, kind and very thorough. We signed a maintenance contract with Dawson because they saved us today!
Lisa Mole' - Raleigh, NC 27603
Response from Dawson's Electric & Air:

Thank you, Lisa, for the 5-star review! We’re so glad we were able to get to you quickly during the heat wave on a Saturday and restore your comfort when you needed it most. At Dawson’s Electric & Air, we understand how urgent AC breakdowns can be, especially during extreme North Carolina summer temperatures, so we always work to provide responsive HVAC service when homeowners need it most. We’re happy to hear Hayes provided knowledgeable, respectful, and thorough service while diagnosing and resolving your air conditioning issue. We also truly appreciate you choosing to join our maintenance program. Regular HVAC maintenance helps prevent unexpected breakdowns, improves system efficiency, and keeps your home comfortable year-round. Thank you for trusting Dawson’s Electric & Air. We’re grateful for your support and look forward to continuing to take care of your home’s heating and cooling needs! 6/22/26 Thank you for taking the time to leave us a review! Even when your HVAC system isn’t blowing cold air, we know how important it is to get things back up and running quickly. We’re glad Thomas was able to diagnose the issue and get your system repaired. At Dawson’s Electric & Air, we always aim to provide fast, reliable HVAC repair service and clear communication so homeowners feel taken care of from start to finish. We appreciate your trust in us and look forward to helping you again whenever you need us!

Review
Aaron was very efficient, knowledgeable and got us back in the right direction. Apparently I had been using the wrong “merv” filter and didn’t even know it! I did not feel like he was trying to just sell me a new unit, but the fact he really tried to repair what we had! Very appreciative to him for coming so quickly and cooling us down again.
Joy - Raleigh, NC 27603
Review
Excellent service and a very reasonable price. Tim was very friendly, polite, knowledgeable and respectful of my property. He took the time to explain what was causing the problem with my doorbell and electrical outlets and how he could repair it. There was no pressure, and he explained everything he was doing step by step. Nothing was done without my permission, which avoided any surprises. He replaced my doorbell, repaired the chime and reset the outlets in the garage and outside my home. I couldn't be happier with the service I received and I would definitely recommend this company.
Diane Havens - Raleigh, NC 27603
Response from Dawson's Electric & Air:

Thank you so much for your wonderful review, Diane! We're delighted to hear that Tim provided the excellent service, clear communication, and professionalism that we strive to deliver on every electrical service call. Electrical issues like faulty doorbells, non-working electrical outlets, and tripped GFCI outlets can be frustrating, so we're glad Tim was able to quickly diagnose the problem, explain the repairs, and keep you informed every step of the way. At Dawson's Electric & Air, we believe homeowners should always feel comfortable and confident in the work being performed, with no pressure and no surprises. We're thrilled that your doorbell, chime, garage outlets, and outdoor outlets are all working properly again. Thank you for trusting Dawson's Electric & Air with your home's electrical repairs and for recommending our team. We'll be sure to share your kind words with Tim. We appreciate the opportunity to serve you and look forward to helping with any future electrical needs!

Review
Tim was awesome ! Extremely knowledgeable and professional and very kind
Karen Beaty - Raleigh, NC 27604
Response from Dawson's Electric & Air:

Thank you, Karen, for your kind words and 5-star review! We're so glad to hear that Tim provided such a positive experience. His knowledge, professionalism, and commitment to excellent customer service are qualities we value highly at Dawson's Electric & Air. We appreciate you trusting our team with your electrical service needs. We'll be sure to share your feedback with Tim, as we know he'll be happy to hear it. Thank you for choosing Dawson's Electric & Air, and please don't hesitate to reach out if you ever need electrical repairs, upgrades, or other home services in the future!

Review
Felicia Williams - Raleigh, NC 27616
Response from Dawson's Electric & Air:

Thank you for the 5-star review, Felicia! We appreciate you choosing Dawson's Electric & Air for your HVAC maintenance service. Regular heating and air conditioning maintenance is one of the best ways to keep your system running efficiently, identify potential issues early, and help homeowners make informed decisions about their comfort system. We're grateful for the opportunity to inspect your equipment and discuss the options available for your home. Thank you for trusting our team with your HVAC needs. We appreciate your support and look forward to continuing to provide you with reliable heating and cooling service for years to come!

Review
Tim was incredibly knowledgeable and had great recommendations about the priority of things to fix around my house. Will definitely continue to use Dawson's for on-going maintenance and installations at my home.
Brian Stone - Raleigh, NC 27607
Response from Dawson's Electric & Air:

Thank you for the great review, Brian! We’re glad Tim was able to help identify the electrical issues in your home and provide clear, honest recommendations on what repairs should be prioritized. When it comes to breaker problems, power surge damage, and overall electrical safety, our goal is to give homeowners the information they need to make confident decisions about their electrical system. We appreciate your trust in Dawson’s Electric & Air for your electrical repairs, maintenance, and future installations. We look forward to being your go-to team for reliable electrical service and helping keep your home safe and powered for years to come. Thanks again for choosing Dawson’s Electric & Air!

Review
I had a great experience and couldn’t be happier with the service! From the moment Charles arrived, he was friendly, professional, and made me feel completely at ease. He took the time to thoroughly explain everything he was doing and walked me through the estimates in detail, making sure I understood exactly what was needed and why.
Jessica - Raleigh, NC 27603
Review
Aaron provided the maintenance today for my “piece of mind” plan. He was friendly, courteous, and so quiet I barely knew he was working. Before and after photos were proof he did! Thank you Aaron for doing such a thorough and professional job!
Brenda - Raleigh, NC 27603
Review
Our safety inspection through the membership plan is well worth it especially when someone like Charlie shows up at your door! Charlie is not only knowledgeable, he shares his honest opinions on what should be replaced and why. He isn’t pushy and gave us a complete rundown of our home’s electrical safety needs. We felt so comfortable having him in our home. He is super friendly and pretty funny too! Our new puppy took a special liking to him as well! (sorry about that lol) Highly recommend Charlie!!
Erin - Raleigh, NC 27613
Review
Very professional quick to resolve.
Noah - Raleigh, NC 27604
Review
Bryant was prompt, professional, respectful, and efficient. Couldn't ask for more!
Stacey - Raleigh, NC 27607
Review
Thomas did a great job with the summer seasonal tuneup of our three air conditioning systems. He really took the time to make sure everything was up to par and ready to go for the warm season.
Christer - Raleigh, NC 27612
Review
Excellent Experience!
Mike - Raleigh, NC 27603
Review
Aaron was very good and understood what I told him. Thanks for all you do
Robin - Raleigh, NC 27607
Review
I have had many service people come to my house and work, Jeff Lawrence was definitely one of the best. Very courteous and willing to answer any questions I had. Dawson Electric is lucky to have him on their staff. Great Job.
Robert - Raleigh, NC 27606
Review
Keith provided excellent service today. It’s so nice to know both our heating and cooling units are working as they should. The service was excellent.
Janet - Raleigh, NC 27615
Review
LIFESAVERS! If I could give 6 stars, I would. Nick was amazing and I'm so thankful to have found people who care. He was here ALL day getting our power restored and putting up with the chaos of my family. 🙂 VERY HAPPY!
Renee Sember - Raleigh, NC 27606
Response from Dawson's Electric & Air:

Renee, wow! Thank you so much for this incredible review! We’re beyond grateful for your kind words and are so glad Nick was able to take care of everything and get your power restored. Spending the whole day to make sure your home was safe and up and running is exactly the level of service we strive for, and we’re thrilled to hear he made such a positive impact. We truly appreciate your patience and hospitality while he worked through it all (family chaos included 😊). It means a lot to know you felt cared for throughout the process. Thank you again for trusting Dawson’s, we’re always here when you need us!

Review
Curtis is very knowledgeable and helpful! He figured out what was wrong almost immediately and solved the problem. He really knows his stuff! Today he had Preston with him and he helped as well (his height is a true asset!). Always impressed by Dawson’s employees! And a special thank you to Amanda for calling Curtis back for me so quickly! Very happy with Dawson company!
Louise - Raleigh, NC 27603
Review
All servicemen-technicians provide services that can be trusted. They always thoroughly explain the work & answer any of my questions . They just completed electrical upgrades to my older home. Everyone at Dawson’s makes me feel that I can have Better “Peace of Mind!”
Evelyn - Raleigh, NC 27606
Review
These guys did a great job. Cleaned up everything and looks great.
Robert - Raleigh, NC 27606
Review
I enjoyed meeting Aaron today, he was very friendly and professional. He arrived on time and performed the work requested. I appreciate him pointing out a plumbing problem about which I was unaware.
James - Raleigh, NC 27617
Review
I had Dawson Electric install a generator interlock and outside inlet for my generator. Charlie visited to estimate the Job. He was personable and professional. He had to come back to complete the job after permitting was done and the parts arrived. He did the work with another electrician and from what I could tell did an excellent job. I
James - Raleigh, NC 27617
Review
Excellent Servince and Attention.
Dan - Raleigh, NC 27612
Review
Aaron was incredible. He's always very honest and answers all of my questions.
Jim - Raleigh, NC 27603
Review
Fantastic service for the estimate. Very thorough.
Robert - Raleigh, NC 27606
Review
Excellent service
Dustin - Raleigh, NC 27606
Review
Jonathan has worked with me several times, and every time he is thorough, knowledgeable, and completely professional. I am always confident that his work is done properly, safely, and to the highest standards.
Beth - Raleigh, NC 27612
Review
We would have him back again.
Jeff - Raleigh, NC 27603
Review
Excellent customer service
Brent - Raleigh, NC 27614