Recent Jobs and Reviews in Raleigh, NC
Our Local Reviews by City
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- Raleigh, NC (104)
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- Wake Forest, NC (9)
- Wendell, NC (4)
- Willow Spring, NC (5)
Job Locations and Reviews
Conducted sales consultation for residential property with three existing HVAC units, approximately 6 years old. Customer requested evaluation for converting from propane heating system to electric heating solution. Inspected electrical service panel to assess capacity for potential electric heating equipment installation, noting current breaker configuration and available amperage. Evaluated attic space containing existing HVAC ductwork system with insulated flex duct runs and blown-in insulation. Documented electrical infrastructure and attic conditions to determine feasibility of electric heating conversion options including heat pump systems or electric furnace alternatives.
Responded to thermostat wiring error notification following previous day's installation. Verified Nest thermostat display showing active cooling mode at 74°F. Performed electrical diagnostics at outdoor disconnect panel using clamp meter, confirming proper amperage draw and circuit integrity. All system wiring connections verified correct and secure at both thermostat and electrical panel, resolving the false notification alert.
Responded to service call for malfunctioning second-floor bathroom exhaust fan producing excessive noise during operation. Upon arrival, performed diagnostic assessment of the existing fan unit to determine cause of failure. Coordinated same-day replacement of defective bathroom exhaust fan, ensuring proper electrical connections, secure mounting, and adequate ventilation performance. Verified new fan operates quietly and efficiently, restoring bathroom ventilation system to full functionality.
Completed comprehensive spring preventive maintenance on HVAC system including 80-point inspection, outdoor coil cleaning, burner cleaning, and gas pressure adjustments. All safety checks passed with system operating within manufacturer specifications. Documented attic ductwork installation showing properly insulated flex ducts with reflective foil backing and adequate insulation coverage throughout the conditioned space.
Responded to no cooling complaint on 11-month-old air conditioning system blowing warm air. Upon arrival, performed diagnostic inspection of the HVAC system including access to internal components through ceiling opening. Conducted measurements and visual assessment of ductwork and structural elements to identify airflow restrictions or installation issues that could be contributing to inadequate cooling performance.
Responded to a no-cooling complaint on a 15-year-old single-zone air conditioning system. Performed diagnostic evaluation of the outdoor condensing unit and indoor ductwork system located in the attic space. Documented existing equipment condition, including galvanized metal ductwork routing, refrigerant line configuration, and electrical disconnect components, and presented replacement options due to system age and operational deficiencies.
Responded to no cooling complaint on recently installed system. Upon arrival, discovered condenser breaker had tripped in Square D electrical panel serving third-floor bonus room unit, likely due to electrical surge event. Reset tripped breaker and inspected electrical connections at panel. Replaced defective control board and blower motor under manufacturer warranty as these components were damaged during surge event. Verified all electrical connections at terminal blocks were secure and properly torqued. Tested system operation in cooling mode and confirmed proper airflow and temperature differential. Unit now operating within normal parameters with all safety controls functioning correctly.
Responded to no cooling complaint on downstairs system in a two-system residence with five-year-old equipment. Upon inspection, discovered compromised air filtration with visible contamination and staining on filter media, indicating restricted airflow. Verified supply air temperature at 62.9°F, confirming system operation after addressing airflow restriction. Replaced damaged filters and restored proper system cooling performance.
Responded to commercial retail location for multiple circuit breakers repeatedly tripping and causing equipment outages throughout the store. Conducted electrical system diagnostic to identify root cause of nuisance tripping on affected circuits. Inspected electrical panel, documented breaker positions and circuit configurations, and traced affected branch circuits to determine load distribution and potential overload conditions or ground fault issues requiring repair.
Completed residential HVAC system installation including outdoor condensing unit positioned on pad adjacent to home foundation. Unit properly mounted with refrigerant lines penetrating brick foundation, electrical disconnect installed on exterior wall, and all components operational per manufacturer specifications.
Installed a dedicated 30-amp, 240-volt circuit from the garage electrical panel to the basement for a new sauna installation, including a disconnect switch and hardwired connection to the unit. Installed tandem breakers in the panel to accommodate the new 240-volt breaker and create capacity for additional circuits. Added a dedicated 20-amp basement circuit with GFCI protection per code requirements, including three additional outlets on the circuit. Routed wiring through attic/crawl space and accessed sheetrock below the garage panel as necessary for proper wire run to basement location.
Fast response and good communication. Hayes went above and beyond. Would def recommend!
Responded to no cooling call on residential split system approximately 10-15 years old. Inspected outdoor condensing unit and electrical connections at exterior disconnect boxes and conduit runs. Evaluated indoor air handler and ductwork connections in ceiling space, checking PVC condensate drain line and flexible duct installations. Diagnosed system failure and restored cooling operation to rental property.
Very pleased!
Responded to non-functioning laundry room outlet affecting washer machine operation in 1946 home. Verified breaker panel showed no tripped circuits and all breakers were in proper operating position. Inspected electrical panel and service entrance, documenting existing conditions and circuit configurations for the affected laundry room circuit.
Completed electrical service upgrade including installation of new 200 amp meter socket and main disconnect on exterior of residence. Installed new main grounding system with two ground rods to meet current code requirements, bonded and connected all low voltage grounding wires to the system, and installed copper safety bonding wire to gas line per code specifications. Whole home surge protection with lifetime warranty was installed, and all necessary permits were obtained for this capital improvement project.
Installed dedicated electrical circuit for under-cabinet beverage refrigerator adjacent to kitchen area. Evaluated existing electrical panel in garage, confirmed adequate capacity, and installed new Type CH circuit breaker to support appliance load. Ran new wiring from panel to cabinet location and installed outlet to code specifications for refrigeration equipment.
Responded to no cooling complaint on recently installed system. Performed diagnostic testing on air handler unit in attic space, checking electrical connections, control board operation, and thermostat communication to determine if issue was equipment-related or Wi-Fi connectivity problem. Verified fan operation and identified potential warranty concern requiring further manufacturer review.
Successfully installed three customer-supplied light fixtures at desired locations throughout the residence. Completed installation of a flush-mount ceiling fixture with frosted dome shade in closet area and a three-light vanity fixture with decorative scalloped glass shades and black mounting bar in bathroom. All fixtures were properly wired, securely mounted to existing electrical boxes, tested for functionality, and confirmed operational upon completion.
Responded to service call for bathroom exhaust fan experiencing condensation leak in downstairs bathroom of 1984 residential property. Performed visual inspection of affected bathroom fan and traced venting system through attic space. Accessed attic to assess ductwork routing and condition, documenting flexible duct connection to rigid metal exhaust pipe. Identified venting configuration and photographed installation for assessment of condensation issue and future replacement planning for three total bathroom exhaust fans on property.
Responded to sales consultation for 2006 HVAC system previously diagnosed with motor failure by another contractor. Evaluated existing single-unit system and electrical panel configuration, documented current equipment condition and electrical connections including dedicated A/C and heat circuits. Discussed complete system replacement options with property owner seeking second opinion on full unit installation versus repair.
Responded to a sparking outlet issue in a downstairs location of a 1968 residential property. Upon arrival, verified the circuit breaker was functioning properly and proceeded to investigate the faulty receptacle. Removed the existing outlet cover and receptacle to expose the wiring connections within the electrical box. Identified worn or damaged wiring as the source of the sparking hazard, replaced the defective outlet with a new receptacle, and ensured all wire connections were properly secured and met current electrical code standards.
Completed installation of HVAC system in crawl space, including placement of new air handler unit on concrete block foundation and installation of flexible metallic ductwork throughout the space. Unit was properly positioned, secured, and connected to existing electrical service, with all ductwork routed between floor joists and secured with appropriate mounting brackets and straps to ensure proper airflow distribution throughout the residence.
Responded to no cooling call on 15-year-old central air conditioning system. Upon arrival, confirmed thermostat set to 75°F with indoor temperature reading 77°F. System was calling for cooling but delivering ambient air only. Outdoor unit condenser fan was running, however compressor was not operating and unit was not rejecting heat as designed. Performed diagnostic evaluation of system components in crawlspace and at outdoor unit. Inspected blower assembly, ductwork connections, and electrical wiring at air handler. Verified proper airflow through supply ductwork and checked control wiring connections between thermostat, air handler, and condensing unit. Tested electrical supply to outdoor unit and measured voltage at compressor terminals. Diagnosis revealed compressor failure preventing refrigerant circulation through system. Compressor would not start despite proper electrical supply and control signals. Given age of equipment and extent of failure, recommended compressor replacem
Conducted sales consultation for HVAC system replacement, evaluating existing thermostat wiring and attic equipment configuration. Documented current system setup with photos of thermostat control board showing multi-wire connections and attic unit components to provide homeowner with replacement options and specifications.
Responded to service call for non-functioning fluorescent light fixture in garage (1 of 5 fixtures inoperative). Homeowner had already replaced bulbs without resolution. Inspected electrical panel and verified circuit integrity, documented breaker configuration and wiring connections. Diagnosed issue as faulty ballast in affected fixture requiring replacement to restore proper operation.
Responded to no cooling call on 5-year-old system. Upon inspection, determined issue required electrical specialist assistance due to power supply concerns affecting unit operation. Coordinated with electrical contractor to diagnose and resolve AC not turning on condition. Replaced failed capacitor as shown in service photos. System restored to normal operation with proper electrical supply and functional capacitor installed.
Went well beyond service that was expected
Excellent Service
Asked good questions and provided clear and honest feedback
Thank you, Deborah, for your 5-star review! We truly appreciate you choosing Dawson's Electric & Air for your Peace of Mind Membership HVAC maintenance visit. Regular HVAC maintenance is one of the best ways to help keep your heating and air conditioning system operating efficiently, improve reliability, and identify small issues before they become costly repairs. We're grateful for the opportunity to help keep your Raleigh home comfortable year-round. Thank you for being a Peace of Mind Member and for trusting Dawson's Electric & Air with your home's HVAC maintenance. We look forward to serving you again at your next scheduled visit!
I called Dawsons and they came out that same day. Connor discovered our issue very quickly and thoroughly checked everything, giving me a detailed account of the system overall. He was very kind and explained everything very well, even bringing it to a level for someone that doesnt know much about this. We will be using this company for all our AC needs for the upcoming years. Also, for other females clients looking for an HVAC service, I felt very safe. This company sends you a photo and bio of the person coming out to your house prior to the appointment.
Thank you so much for sharing your experience, Torie! We’re grateful you chose Dawson’s Electric & Air when you needed same-day AC service in Raleigh. It’s wonderful to hear Connor was able to quickly identify the issue, thoroughly inspect your HVAC system, and explain everything in a clear, easy-to-understand way. We know an HVAC problem can feel stressful, especially when you’re not sure what is going on with your system. Our team works hard to provide honest answers, detailed options, and respectful service so Raleigh homeowners can make confident decisions about their heating and cooling needs. We especially appreciate your kind words about feeling safe and comfortable during your appointment. Sending a technician photo and bio before arrival is one way we help customers know who to expect at their home, and we’re glad that added peace of mind. We’ll be sure to share your feedback with Connor and the rest of our team. Thank you again for trusting Dawson’s Electric & Air with your Raleigh AC repair needs. We look forward to being your go-to HVAC company for years to come!
Aaron was awesome. He provided transparent insight and options. You definitely felt you could trust him because of his transparency. Customers need this instead of just the textbook or money grabbing answers. Santos was also great to work with. He was very friendly and thorough with his work. I did end up with a couple chips in my floor where they didn't put padding down was the only smudge of my experience.
Thank you for sharing your experience and for the 5-star review, Joe! We’re glad to hear Aaron took the time to walk you through the situation and provide clear, transparent options for your HVAC system. Building trust through honest communication and straightforward recommendations is exactly what we strive for at Dawson’s Electric & Air. We never want customers to feel pressured, just informed and confident in the decisions they’re making for their home comfort and safety. We truly appreciate you choosing us and are grateful for your trust in Aaron and our team! 7/27/26 Thank you for your thoughtful 5-star review, Joe! We're honored by your kind words about Aaron and Santos. Providing honest recommendations, transparent communication, and solutions that are truly in our customers' best interests is exactly what we strive for, so we're glad Aaron earned your trust throughout your HVAC replacement experience. We're also happy to hear Santos was friendly, thorough, and delivered quality workmanship during your new HVAC system installation. We do sincerely apologize for the chips in your floor. That certainly isn't the experience we want anyone to have, and we appreciate you bringing it to our attention. Your feedback helps us continue improving our installation process. Thank you again for choosing Dawson's Electric & Air, we're grateful for the opportunity to serve your home and truly appreciate your recommendation.
Thank you for your 5-star review, Dinah! We truly appreciate you choosing Dawson's Electric & Air for your electrical upgrade project. Our team was happy to help improve the safety and reliability of your home's electrical system with the replacement of your exterior meter and panel combination, installation of an updated grounding system, and water line bonding. These upgrades play an important role in protecting your home and ensuring your electrical system meets current safety standards. Thank you again for trusting Dawson's Electric & Air with your electrical service needs. We appreciate your support and look forward to helping with any future electrical, heating, or air conditioning projects.
Hayes was great, very knowledgeable and detailed
Thank you, Miles, for taking the time to leave a review! We’re glad to hear that Hayes provided knowledgeable and detailed service during your visit. At Dawson’s Electric & Air, we know how stressful it can be when your AC isn’t working properly, especially during hot weather. Our HVAC team focuses on quickly diagnosing cooling issues, clearly explaining what’s going on, and providing reliable repair solutions to restore comfort as efficiently as possible. We’ll be sure to share your feedback with Hayes. Thank you for trusting Dawson’s Electric & Air with your air conditioning service, we appreciate the opportunity to help and look forward to assisting you again whenever you need HVAC or electrical support.
Thomas was very professional and friendly when completing my air conditioning service today.
Thank you, George, for your 5-star review! We're delighted to hear that Thomas provided professional and friendly service during your Peace of Mind Membership air conditioning maintenance visit. Regular AC maintenance is an important part of keeping your HVAC system running efficiently, helping to improve performance, extend equipment life, and reduce the risk of unexpected breakdowns during North Carolina's hottest months. We're glad Thomas made your service experience a positive one. Thank you for choosing Dawson’s Electric & Air for your HVAC maintenance needs. We appreciate your membership and look forward to helping keep your home comfortable all year long!
All Materials were on hand, No need to run to the shop for parts …
Our AC unit wasnt working during a heat wave on a Saturday! They were able to get me in! Hayes was our tech and he was fantastic. Knowledgeable, respectful, kind and very thorough. We signed a maintenance contract with Dawson because they saved us today!
Thank you, Lisa, for the 5-star review! We’re so glad we were able to get to you quickly during the heat wave on a Saturday and restore your comfort when you needed it most. At Dawson’s Electric & Air, we understand how urgent AC breakdowns can be, especially during extreme North Carolina summer temperatures, so we always work to provide responsive HVAC service when homeowners need it most. We’re happy to hear Hayes provided knowledgeable, respectful, and thorough service while diagnosing and resolving your air conditioning issue. We also truly appreciate you choosing to join our maintenance program. Regular HVAC maintenance helps prevent unexpected breakdowns, improves system efficiency, and keeps your home comfortable year-round. Thank you for trusting Dawson’s Electric & Air. We’re grateful for your support and look forward to continuing to take care of your home’s heating and cooling needs! 6/22/26 Thank you for taking the time to leave us a review! Even when your HVAC system isn’t blowing cold air, we know how important it is to get things back up and running quickly. We’re glad Thomas was able to diagnose the issue and get your system repaired. At Dawson’s Electric & Air, we always aim to provide fast, reliable HVAC repair service and clear communication so homeowners feel taken care of from start to finish. We appreciate your trust in us and look forward to helping you again whenever you need us!
Aaron was very efficient, knowledgeable and got us back in the right direction. Apparently I had been using the wrong “merv” filter and didn’t even know it! I did not feel like he was trying to just sell me a new unit, but the fact he really tried to repair what we had! Very appreciative to him for coming so quickly and cooling us down again.
Excellent service and a very reasonable price. Tim was very friendly, polite, knowledgeable and respectful of my property. He took the time to explain what was causing the problem with my doorbell and electrical outlets and how he could repair it. There was no pressure, and he explained everything he was doing step by step. Nothing was done without my permission, which avoided any surprises. He replaced my doorbell, repaired the chime and reset the outlets in the garage and outside my home. I couldn't be happier with the service I received and I would definitely recommend this company.
Thank you so much for your wonderful review, Diane! We're delighted to hear that Tim provided the excellent service, clear communication, and professionalism that we strive to deliver on every electrical service call. Electrical issues like faulty doorbells, non-working electrical outlets, and tripped GFCI outlets can be frustrating, so we're glad Tim was able to quickly diagnose the problem, explain the repairs, and keep you informed every step of the way. At Dawson's Electric & Air, we believe homeowners should always feel comfortable and confident in the work being performed, with no pressure and no surprises. We're thrilled that your doorbell, chime, garage outlets, and outdoor outlets are all working properly again. Thank you for trusting Dawson's Electric & Air with your home's electrical repairs and for recommending our team. We'll be sure to share your kind words with Tim. We appreciate the opportunity to serve you and look forward to helping with any future electrical needs!
Tim was awesome ! Extremely knowledgeable and professional and very kind
Thank you, Karen, for your kind words and 5-star review! We're so glad to hear that Tim provided such a positive experience. His knowledge, professionalism, and commitment to excellent customer service are qualities we value highly at Dawson's Electric & Air. We appreciate you trusting our team with your electrical service needs. We'll be sure to share your feedback with Tim, as we know he'll be happy to hear it. Thank you for choosing Dawson's Electric & Air, and please don't hesitate to reach out if you ever need electrical repairs, upgrades, or other home services in the future!
Thank you for the 5-star review, Felicia! We appreciate you choosing Dawson's Electric & Air for your HVAC maintenance service. Regular heating and air conditioning maintenance is one of the best ways to keep your system running efficiently, identify potential issues early, and help homeowners make informed decisions about their comfort system. We're grateful for the opportunity to inspect your equipment and discuss the options available for your home. Thank you for trusting our team with your HVAC needs. We appreciate your support and look forward to continuing to provide you with reliable heating and cooling service for years to come!
Tim was incredibly knowledgeable and had great recommendations about the priority of things to fix around my house. Will definitely continue to use Dawson's for on-going maintenance and installations at my home.
Thank you for the great review, Brian! We’re glad Tim was able to help identify the electrical issues in your home and provide clear, honest recommendations on what repairs should be prioritized. When it comes to breaker problems, power surge damage, and overall electrical safety, our goal is to give homeowners the information they need to make confident decisions about their electrical system. We appreciate your trust in Dawson’s Electric & Air for your electrical repairs, maintenance, and future installations. We look forward to being your go-to team for reliable electrical service and helping keep your home safe and powered for years to come. Thanks again for choosing Dawson’s Electric & Air!
I had a great experience and couldn’t be happier with the service! From the moment Charles arrived, he was friendly, professional, and made me feel completely at ease. He took the time to thoroughly explain everything he was doing and walked me through the estimates in detail, making sure I understood exactly what was needed and why.
Aaron provided the maintenance today for my “piece of mind” plan. He was friendly, courteous, and so quiet I barely knew he was working. Before and after photos were proof he did! Thank you Aaron for doing such a thorough and professional job!
Our safety inspection through the membership plan is well worth it especially when someone like Charlie shows up at your door! Charlie is not only knowledgeable, he shares his honest opinions on what should be replaced and why. He isn’t pushy and gave us a complete rundown of our home’s electrical safety needs. We felt so comfortable having him in our home. He is super friendly and pretty funny too! Our new puppy took a special liking to him as well! (sorry about that lol) Highly recommend Charlie!!
Very professional quick to resolve.
Bryant was prompt, professional, respectful, and efficient. Couldn't ask for more!
Thomas did a great job with the summer seasonal tuneup of our three air conditioning systems. He really took the time to make sure everything was up to par and ready to go for the warm season.
Excellent Experience!
Aaron was very good and understood what I told him. Thanks for all you do
I have had many service people come to my house and work, Jeff Lawrence was definitely one of the best. Very courteous and willing to answer any questions I had. Dawson Electric is lucky to have him on their staff. Great Job.
Keith provided excellent service today. It’s so nice to know both our heating and cooling units are working as they should. The service was excellent.
LIFESAVERS! If I could give 6 stars, I would. Nick was amazing and I'm so thankful to have found people who care. He was here ALL day getting our power restored and putting up with the chaos of my family. 🙂 VERY HAPPY!
Renee, wow! Thank you so much for this incredible review! We’re beyond grateful for your kind words and are so glad Nick was able to take care of everything and get your power restored. Spending the whole day to make sure your home was safe and up and running is exactly the level of service we strive for, and we’re thrilled to hear he made such a positive impact. We truly appreciate your patience and hospitality while he worked through it all (family chaos included 😊). It means a lot to know you felt cared for throughout the process. Thank you again for trusting Dawson’s, we’re always here when you need us!
Curtis is very knowledgeable and helpful! He figured out what was wrong almost immediately and solved the problem. He really knows his stuff! Today he had Preston with him and he helped as well (his height is a true asset!). Always impressed by Dawson’s employees! And a special thank you to Amanda for calling Curtis back for me so quickly! Very happy with Dawson company!
All servicemen-technicians provide services that can be trusted. They always thoroughly explain the work & answer any of my questions . They just completed electrical upgrades to my older home. Everyone at Dawson’s makes me feel that I can have Better “Peace of Mind!”
These guys did a great job. Cleaned up everything and looks great.
I enjoyed meeting Aaron today, he was very friendly and professional. He arrived on time and performed the work requested. I appreciate him pointing out a plumbing problem about which I was unaware.
I had Dawson Electric install a generator interlock and outside inlet for my generator. Charlie visited to estimate the Job. He was personable and professional. He had to come back to complete the job after permitting was done and the parts arrived. He did the work with another electrician and from what I could tell did an excellent job. I
Excellent Servince and Attention.
Aaron was incredible. He's always very honest and answers all of my questions.
Fantastic service for the estimate. Very thorough.
