Keeping Raleigh Homes Comfortable & Powered Since 2005
We've been serving Raleigh homeowners for nearly 20 years with 5 Star AC and licensed electrician services, and we understand what it takes to keep homes in this area running smoothly.
From humid summers that push air conditioners to their limits to occasional cold snaps that test heating systems, we've seen it all. Whether you need emergency HVAC repair, furnace tune-ups, or electrical panel upgrades, we bring honest service and quality workmanship to every job.
We don't believe in high-pressure sales or surprise fees. Just straightforward answers about what your home needs and upfront pricing before we start work. Our licensed technicians show up on time, do the job right, and explain everything in plain English. From outlet installations to complete HVAC replacements, we handle it all with old-fashioned values.
Ready to get your home taken care of?
Give us a call at 919-887-8284 .
Frequently Asked Questions from Raleigh Homeowners
In most cases, no. The issues we commonly find include failed circuit boards, inducer motors, or systems that were not set up correctly during installation.
Yes. Many Raleigh homes have older HVAC systems or electrical panels. We regularly work on older systems and can recommend safe upgrades when needed.
The most common problems we are responding to are no heat at all, or the system is not keeping up during extreme cold. There are many different causes of no-heat situations, and they need to be diagnosed by an expert. Systems not keeping up are generally heat pump systems, and also have several root causes such as: Heat Strips not working, System not set up correctly, or low refrigerant charge.
Our HVAC Services for Raleigh Homes
Raleigh weather can be unpredictable, and your HVAC system needs to keep up. We provide full-service heating and cooling solutions designed for North Carolina homes.
Heating Services
We repair, install, and maintain all major heating systems, including furnaces and heat pumps. Whether your system is not producing heat, struggling to keep up during extreme cold, or due for routine maintenance, our team will diagnose the issue and walk you through your options.
Heating services include:
- Furnace repair and replacement
- Heat pump repair and installation
- No heat diagnostics
- Heating maintenance and seasonal inspections
Air Conditioning Services
Summers in Raleigh put serious strain on AC systems. We help homeowners stay cool with fast, reliable cooling services.
Air conditioning services include:
- AC repair and troubleshooting
- New system installation and replacement
- Preventative maintenance
- Efficiency evaluations and upgrades
Maintenance Plans for Year-Round Peace of Mind
Regular maintenance helps prevent breakdowns, improve efficiency, and extend the life of your HVAC and electrical systems. Our Peace of Mind Club makes it easy to stay ahead of issues before they turn into costly repairs.
Maintenance benefits include:
- Seasonal HVAC inspections
- Priority scheduling
- Reduced repair costs
- Improved system performance
Why Choose Dawson’s Electric & Air
Choosing a home service company is about more than just fixing a problem. It’s about trusting the people you invite into your home. At Dawson’s Electric & Air, we have built our reputation by showing up when it matters, doing the job right, and treating every home with care and respect.
- Family-owned and operated with deep roots in the Raleigh community
- Nearly two decades of experience serving local homes
- Licensed HVAC and electrical technicians under one trusted team
- Honest recommendations without pressure or surprise fees
- Clear communication so you understand your options before work begins
- Strong focus on safety, quality workmanship, and long-term solutions
- Actively involved in supporting local schools, charities, and community programs
From quick repairs to full system replacements, our goal is simple. We want every customer to feel confident, informed, and taken care of from the first call to the final walkthrough.
Schedule HVAC or Electrical Service in Raleigh Today
If your home needs heating, cooling, or electrical service in Raleigh, Dawson’s Electric & Air is ready to help. Whether it is an urgent repair or planned maintenance, our team will make sure the job is done right.
Call 919-887-8284 or contact us to schedule service with a trusted local team.
Recent Jobs and Reviews in Raleigh, NC
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express gratitude for the professionalism, courtesy, and knowledge demonstrated by the service technicians. A dominant theme throughout is the emphasis on clear communication, with reviewers frequently praising how technicians took time to explain work in detail, answer questions thoroughly, and provide helpful recommendations. The tone is warm and enthusiastic, with customers highlighting the friendly and personable nature of the service providers, describing interactions as pleasant and easy. Punctuality and efficiency are recurring positive attributes, with many noting timely arrivals and thorough completion of work. Customers express strong confidence in the quality of service received, with multiple mentions of trust, recommendations to others, and intentions to use the company again for future needs. The reviews convey a sense of relief and satisfaction that work was done correctly and professionally, with several customers specifically appreciating the educational approach taken to help them understand their home systems. Overall, the sentiment reflects exceptional customer experiences characterized by competence, respect, and genuine care for customer needs.
Our Local Reviews by City
- Angier, NC (25)
- Apex, NC (69)
- Benson, NC (1)
- Bunnlevel, NC (1)
- Cary, NC (58)
- Chapel Hill, NC (25)
- Clayton, NC (4)
- Coats, NC (1)
- Durham, NC (16)
- Fuquay-Varina, NC (198)
- Garner, NC (16)
- Godwin, NC (1)
- Holly Springs, NC (86)
- Knightdale, NC (1)
- Lillington, NC (19)
- Middle Creek, NC (3)
- Middle Creek Township, NC (1)
- Moncure, NC (1)
- Morrisville, NC (4)
- New Hill, NC (1)
- Panther Branch, NC (2)
- Pittsboro, NC (10)
- Pleasant Grove, NC (2)
- Raleigh, NC (96)
- Wake Forest, NC (8)
- Wendell, NC (2)
- Willow Spring, NC (3)
Job Locations and Reviews
Completed installation of three interior lighting fixtures in a 1966 residential property with 8-foot ceilings. Installed one ceiling fan with integrated light fixture in bedroom, and two flush mount light fixtures—one in a second bedroom and one above bathroom sink vanity. All customer-supplied fixtures were properly mounted, wired to existing electrical circuits fed from a 20-amp breaker, and tested for proper operation. Verified secure mounting to ceiling joists, confirmed all electrical connections met code requirements, and ensured all fixtures functioned correctly upon completion.
Completed comprehensive preventive maintenance on 2022 HVAC system including full 80-point inspection of heating and cooling components. Performed outdoor coil cleaning, burner assembly cleaning, verified and adjusted gas pressures to manufacturer specifications, and conducted complete safety inspection of all electrical connections, control board, and refrigerant lines. System operating efficiently with all components functioning within normal parameters.
Completed comprehensive spring preventive maintenance on HVAC system including full 80-point inspection of all units. Performed outdoor coil cleaning, burner cleaning, and verified gas pressures were within manufacturer specifications. Conducted thorough safety inspections and tested electrical components including capacitor operation and control circuits. All systems found operating normally with no deficiencies noted.
Completed comprehensive annual 32-point electrical system evaluation on 1980 home with updated equipment. Performed electrical panel maintenance including torque verification and connection inspection of all terminations. Conducted GFCI outlet testing using Klein Tools electrical tester to verify proper ground fault protection and trip functionality at all required locations. Tested arc fault circuit interrupter breakers to ensure proper fire protection operation. Performed smoke and carbon monoxide detector maintenance including battery replacement and functional testing of all units. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned accessible ceiling fans. All electrical systems tested and found operating within normal parameters, with proper safety device functionality confirmed throughout the residence.
Completed preventive maintenance service on two 3-year-old HVAC systems. Performed electrical diagnostics using clamp meter and recorded temperature readings on equipment surfaces, confirming proper system operation. All routine maintenance tasks completed and systems operating within normal parameters.
Replaced defective First Alert smoke detector (model 9120B, manufactured 2015) in third-floor master bedroom with new hardwired unit, ensuring proper 120VAC connection and interconnect wiring. Performed comprehensive whole-home electrical inspection, documenting residential service panel with main breaker and branch circuits serving all major systems including HVAC, kitchen appliances, bathrooms, and garage. All circuits properly labeled, panel in good working condition, and smoke detector replacement tested successfully for proper operation.
Responded to a 2-story stairwell lighting issue where a recessed ceiling fixture had been pulled from the mounting during an attempted bulb replacement. Utilized extension ladder to access the elevated fixture, properly reinstalled the recessed light housing into the ceiling opening, secured the trim ring, and replaced the bulb to restore functionality.
Responded to a loss of power affecting all outlets in the spare bedroom of a 1997-built home. Verified that no breakers were tripped at the main panel. Traced the circuit and identified that the bedroom outlets were downstream of a GFCI receptacle located in an adjacent area. Reset the tripped GFCI device, which restored power to all affected outlets in the spare bedroom. Tested all receptacles in the room to confirm proper operation and advised homeowner on the location of the GFCI protection for future reference.
Responded to customer complaint of burning electrical smell in loft area occurring when ceiling fan was operated. Upon arrival, conducted comprehensive electrical inspection of the ceiling fan circuit, wiring connections, and fan motor assembly. Identified overheating issue at fan motor housing due to accumulated dust and debris combined with worn motor bearings. Inspected all electrical connections at the fan junction box and wall switch for signs of arcing or thermal damage. Tested circuit voltage and amperage draw to verify proper electrical supply. Cleaned fan motor assembly and lubricated bearings. Verified all wire terminations were secure with no signs of overheating. Tested fan operation at all speed settings to ensure proper function and confirmed elimination of burning odor. Recommended monitoring fan performance and considering replacement if issues recur due to age of unit.
Completed comprehensive preventive maintenance on 11-year-old HVAC system including 80-point inspection of heating and cooling components. Removed substantial accumulation of leaves, twigs, and organic debris from condenser unit base that had collected around motor assembly and housing. Cleaned outdoor coils and performed burner cleaning; adjusted gas pressures to manufacturer specifications and completed all safety inspections. Noted rust and corrosion present on blower motor shaft, indicating moisture exposure over time. All system components tested and operational upon completion.
Completed comprehensive heating and air maintenance on 2019 HVAC system including full 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and safety inspections. Documented interior ductwork and air handler components showing dust accumulation and normal wear consistent with system age. Customer previously received repair recommendations in September 2024 and may proceed with suggested repairs if similar issues are identified during this service visit.
Replaced and relocated recessed can light fixture in remodeled bathroom to accommodate new shower layout. Removed existing fixture from original ceiling position, patched opening, and installed modern LED-compatible recessed canister in adjusted location to properly center over renovated space. Verified electrical connections, tested operation, and ensured fixture alignment met specifications for 12-14 foot ceiling height application.
Completed comprehensive heating and air maintenance on 7-year-old system including 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and safety inspections. Addressed furnace filter retention issue and verified proper installation and fit within the unit. All systems tested and operating within manufacturer specifications with temperature differential reading of 73.0°F confirmed at supply duct.
Installed a new 50 amp dedicated three-phase circuit from the electrical room through the drop ceiling to the stove location. Work included mounting a UL listed bolt-on breaker in the electrical panel, installing a three-phase non-fused safety switch on the wall, and running conduit with appropriate conductors to a UL listed terminal block for hardwiring the commercial stove. All wiring was properly color-coded and terminated with approved wire connectors inside a junction box, with metallic and flexible conduit providing physical protection for the circuit conductors. Commercial electrical permit was obtained for the installation, and all work was completed in compliance with applicable electrical codes.
Completed comprehensive 32-point electrical system evaluation including electrical panel maintenance with proper torque verification of all connections and terminals. Performed GFCI and shock protection testing on all receptacles and breakers using calibrated Klein Tools RT250 tester, confirming proper operation at 123 VAC with correct wiring configuration. Tested arc fault circuit interrupter breakers to verify fire protection functionality. Conducted smoke and carbon monoxide detector maintenance including battery replacement and operational testing. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans up to 12 feet. All electrical components tested and verified to be functioning within normal parameters.
Completed comprehensive preventive maintenance on HVAC system including full 80-point inspection on heating and cooling units. Performed outdoor coil cleaning, burner assembly cleaning, verified and adjusted gas pressures to manufacturer specifications, and conducted complete safety inspections. Inspected control board wiring connections, electrical components, and heating elements; all systems tested and operating within normal parameters.
Responded to callback for intermittent breaker tripping issues occurring in multiple areas of the residence, including downstairs bedroom and upstairs circuits when rooms were unoccupied. Inspected main electrical panel and all circuit breakers for signs of overheating, loose connections, or mechanical failure. Completed scope of work under permit ELR-050657-2025, which included installation of new dedicated 20-amp circuit to upstairs treadmill location, replaced first floor hallway light fixture with premium 6-inch slim line fixture and added additional hallway lighting, and performed comprehensive device upgrades throughout home. Upgraded all aluminum wire connections to copper pigtails, installed tamper-resistant child-safe receptacles, replaced switches, and secured all permanent connections to code. Documented existing panel configuration with labeled circuits identifying all rooms and dedicated circuits including kitchen, bedrooms, bathrooms with GFCI protection, laundry, applian
Responded to tripped breaker affecting all exterior outlets, lighting, and interior WiFi equipment following power washing incident. Diagnosed water intrusion into exterior receptacle causing ground fault condition preventing breaker reset. Inspected electrical panel and identified compromised weatherproofing on exterior outlet installations. Recommended sealing all exterior outlets and fixtures with weatherproof covers and proper sealant to prevent recurring moisture-related trips, as this has been an ongoing issue at the property.
Completed comprehensive heating and air maintenance on 8-year-old HVAC system including full 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and safety inspections. Performed electrical diagnostics using clamp meter to verify system amperage and confirm proper operation. All ductwork and insulation components inspected and found to be in satisfactory condition with system operating within manufacturer specifications.
Conducted site assessment and provided quote for comprehensive electrical remodel work scheduled for June. Evaluated existing electrical panel capacity and branch circuit availability to support planned kitchen and bathroom renovations. Kitchen scope includes relocating refrigerator outlet, installing island outlets for plugs and garbage disposal, relocating and adding approximately five recessed can lights, installing pendant light circuits, evaluating under-cabinet lighting requirements, and providing circuit for vent hood. Bathroom scope includes installing outlet for bidet, outlet at linen cabinet, dedicated circuits for ventilation fans at shower and toilet areas, and wall sconce lighting circuits. Photographed existing electrical panel showing current breaker configuration and available capacity for additional circuits required for renovation project.
Completed comprehensive Heating & Air Maintenance on 2014 HVAC system including full 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and safety inspections. All electrical readings verified within normal operating parameters. Unit found in good working condition with no issues identified; system operating efficiently and safely.
Responded to service call for ductwork damage caused by squirrel intrusion in residential attic and crawl space areas. Performed thorough inspection of flexible ductwork systems in both locations, documenting extensive damage to insulated flex duct runs. Assessed accessibility challenges in semi-finished attic space with removable panel walls and evaluated compromised ductwork in crawl space. Photographed damaged sections showing torn insulation and displaced materials for repair estimate documentation.
Replaced existing flush mount light fixture in bedroom closet with customer-supplied fixture at standard ceiling height. Verified proper electrical connections at fixture junction box and confirmed circuit operation at main electrical panel. Installation completed successfully with fixture operating as intended.
Responded to service callback for malfunctioning surge protection device installed during previous service visit. Upon arrival, confirmed surge protector was exhibiting audible alarm and LED fault indication. Performed diagnostic testing of electrical service entry equipment and associated protective devices using digital multimeter. Inspected main service panel installation, meter base connections, and downstream surge protection components. Identified failed surge protection module and proceeded with replacement of defective unit. Verified proper voltage levels and grounding connections at HVAC equipment and outdoor condensing unit to ensure comprehensive system protection. Tested all surge protection devices for proper operation following replacement. System restored to normal operation with no fault indicators present upon departure.
Completed comprehensive heating and air maintenance on three HVAC units (2004 and 2010 models), performing 80-point inspections on each system. Cleaned outdoor coils, performed burner cleaning, adjusted gas pressures to manufacturer specifications, and conducted thorough safety inspections on all equipment. Documented electrical panel configurations for both systems during routine maintenance procedures.
Aaron provided the maintenance today for my “piece of mind” plan. He was friendly, courteous, and so quiet I barely knew he was working. Before and after photos were proof he did! Thank you Aaron for doing such a thorough and professional job!
Our safety inspection through the membership plan is well worth it especially when someone like Charlie shows up at your door! Charlie is not only knowledgeable, he shares his honest opinions on what should be replaced and why. He isn’t pushy and gave us a complete rundown of our home’s electrical safety needs. We felt so comfortable having him in our home. He is super friendly and pretty funny too! Our new puppy took a special liking to him as well! (sorry about that lol) Highly recommend Charlie!!
Very professional quick to resolve.
Bryant was prompt, professional, respectful, and efficient. Couldn't ask for more!
Thomas did a great job with the summer seasonal tuneup of our three air conditioning systems. He really took the time to make sure everything was up to par and ready to go for the warm season.
Excellent Experience!
Aaron was very good and understood what I told him. Thanks for all you do
I have had many service people come to my house and work, Jeff Lawrence was definitely one of the best. Very courteous and willing to answer any questions I had. Dawson Electric is lucky to have him on their staff. Great Job.
Keith provided excellent service today. It’s so nice to know both our heating and cooling units are working as they should. The service was excellent.
LIFESAVERS! If I could give 6 stars, I would. Nick was amazing and I'm so thankful to have found people who care. He was here ALL day getting our power restored and putting up with the chaos of my family. 🙂 VERY HAPPY!
Renee, wow! Thank you so much for this incredible review! We’re beyond grateful for your kind words and are so glad Nick was able to take care of everything and get your power restored. Spending the whole day to make sure your home was safe and up and running is exactly the level of service we strive for, and we’re thrilled to hear he made such a positive impact. We truly appreciate your patience and hospitality while he worked through it all (family chaos included 😊). It means a lot to know you felt cared for throughout the process. Thank you again for trusting Dawson’s, we’re always here when you need us!
Curtis is very knowledgeable and helpful! He figured out what was wrong almost immediately and solved the problem. He really knows his stuff! Today he had Preston with him and he helped as well (his height is a true asset!). Always impressed by Dawson’s employees! And a special thank you to Amanda for calling Curtis back for me so quickly! Very happy with Dawson company!
All servicemen-technicians provide services that can be trusted. They always thoroughly explain the work & answer any of my questions . They just completed electrical upgrades to my older home. Everyone at Dawson’s makes me feel that I can have Better “Peace of Mind!”
These guys did a great job. Cleaned up everything and looks great.
I enjoyed meeting Aaron today, he was very friendly and professional. He arrived on time and performed the work requested. I appreciate him pointing out a plumbing problem about which I was unaware.
I had Dawson Electric install a generator interlock and outside inlet for my generator. Charlie visited to estimate the Job. He was personable and professional. He had to come back to complete the job after permitting was done and the parts arrived. He did the work with another electrician and from what I could tell did an excellent job. I
Excellent Servince and Attention.
Aaron was incredible. He's always very honest and answers all of my questions.
Fantastic service for the estimate. Very thorough.
Excellent service
Jonathan has worked with me several times, and every time he is thorough, knowledgeable, and completely professional. I am always confident that his work is done properly, safely, and to the highest standards.
We would have him back again.
Excellent customer service
It was nice to have him set everything up ahead of time and get to business. He gave several quotes on the lights that worked well for us. He's welcome back anytime!
Very knowledgeable and genuine
Great service.
Friendly, prompt and professional





