Recent Jobs and Reviews in Raleigh, NC
Job Locations and Reviews
Completed annual 32-point electrical system evaluation on 2020 home, including electrical panel maintenance with proper torquing and connection inspection, GFCI/shock protection outlet and breaker testing, and arc fault/fire protection breaker testing to ensure proper functioning. Performed smoke and CO2 detector maintenance services including battery replacement and testing, installed customer-supplied light bulbs in fixtures up to 12 feet, and cleaned ceiling fans up to 12 feet. Documented recessed lighting fixture condition and observed HVAC refrigerant line insulation deterioration in mechanical space during inspection.
Responded to service call for ceiling fan installation assistance in bedroom of 1985 home. Customer had attempted DIY replacement but encountered confusion with wire connections. Upon arrival, inspected existing electrical junction box and wiring configuration. Found older electrical installation with multiple wire connections, including bundled white conductors and visible wire nuts in ceiling-mounted junction box. Wiring showed age-appropriate wear and discoloration consistent with original 1985 installation. Identified proper wire matching and connection sequence for new ceiling fan. Verified hot, neutral, and ground wire identification. Provided guidance on correct wiring configuration and connection methods. Ensured all wire nuts were properly sized and connections were secure. Confirmed electrical box mounting was adequate to support ceiling fan weight and operation. Installation assistance completed successfully with proper wire connections established.
Completed annual 32-point electrical system evaluation on 2003 residential property. Performed comprehensive electrical panel maintenance including torque verification and connection inspection of all breakers, with particular attention to circuit integrity following recent utility line work involving ground vibration equipment. Conducted GFCI outlet testing, arc fault breaker functionality verification, and smoke/CO detector maintenance with battery replacement.
Completed comprehensive electrical system upgrade including full panel rejuvenation with all new breakers and connections, sealed panel to prevent moisture intrusion, and installed fire protection breakers on appropriate circuits. Established new main grounding system with two ground rods, gas line bonding, and whole home surge protection device. Replaced all switches and outlets throughout the home with mechanically wrapped connections for permanent, code-compliant installation, and remounted exterior meter to structure.
Responded to service call at residential property built in 2008 regarding electrical upgrades. Assessed existing 30-amp circuit serving Tesla EV charger and determined requirements for upgrading to maximum charging capacity. Evaluated multiple locations throughout the home for Cat 6A ethernet cable installation to support security camera system, network jacks, and WiFi access points. Inspected exterior electrical service panel and main distribution system to determine capacity for additional circuits. Photographed existing wiring penetrations and exterior service equipment. Provided comprehensive estimate for upgrading Tesla charger circuit to higher amperage and installing structured Cat 6A cabling network throughout interior and exterior locations as specified.
Responded to electrical issue in crawlspace where pressure tank switch was burnt and emitting burning odor following suspected lightning strike to property. Upon arrival, confirmed tripped breaker and inspected affected area. Advised customer to contact power company to verify service integrity and rule out utility-side damage before proceeding with repairs, as lightning strike may have compromised electrical service beyond the pressure switch.
Completed return visit to verify meter base installation and document current status of service entrance. Meter enclosure previously installed on exterior brick wall with service entrance conductors terminated at terminal blocks, but final connections remain pending utility company engineering completion. Photographed installed meter base showing proper mounting, conduit routing to overhead service, and internal wiring configuration for documentation and coordination with utility provider.
Completed annual 32-point electrical system evaluation including electrical panel maintenance with proper torquing and connection verification of all breakers and terminals. Performed comprehensive testing of GFCI shock protection outlets and breakers, along with arc fault fire protection breaker functionality testing to ensure all safety devices were operating within specifications. Installed two customer-supplied ceiling fans and conducted ceiling fan cleaning services on existing units up to 12 feet, along with smoke and CO2 detector maintenance including battery replacement and operational testing.
Installed two premium six-inch recessed light trims in the downstairs hallway ceiling. Both fixtures were properly secured with trim rings and tested for proper illumination upon completion.
Installed new electrical outlet in bedroom closet, running branch circuit from existing power source and verifying proper voltage and grounding with testing equipment. Upgraded garage lighting system by removing existing fixtures and installing LED light fixtures to improve energy efficiency and illumination quality.
We had our 28 year old 400 amp electric service replaced. They did a great job of installing the new panels with whole house surge protection and a new meter. We had no power for the day, as expected, but they worked efficiently and were able to get Duke Power people and Wake County inspectors out pretty quickly. We had power back on by 3pm. It was expensive ($12K), but that’s just what they cost. Like a. new HVAC, only different.
Very pleased!
Went well beyond service that was expected
Excellent Service
Thank you for your 5-star review, Dinah! We truly appreciate you choosing Dawson's Electric & Air for your electrical upgrade project. Our team was happy to help improve the safety and reliability of your home's electrical system with the replacement of your exterior meter and panel combination, installation of an updated grounding system, and water line bonding. These upgrades play an important role in protecting your home and ensuring your electrical system meets current safety standards. Thank you again for trusting Dawson's Electric & Air with your electrical service needs. We appreciate your support and look forward to helping with any future electrical, heating, or air conditioning projects.
All Materials were on hand, No need to run to the shop for parts …
Excellent service and a very reasonable price. Tim was very friendly, polite, knowledgeable and respectful of my property. He took the time to explain what was causing the problem with my doorbell and electrical outlets and how he could repair it. There was no pressure, and he explained everything he was doing step by step. Nothing was done without my permission, which avoided any surprises. He replaced my doorbell, repaired the chime and reset the outlets in the garage and outside my home. I couldn't be happier with the service I received and I would definitely recommend this company.
Thank you so much for your wonderful review, Diane! We're delighted to hear that Tim provided the excellent service, clear communication, and professionalism that we strive to deliver on every electrical service call. Electrical issues like faulty doorbells, non-working electrical outlets, and tripped GFCI outlets can be frustrating, so we're glad Tim was able to quickly diagnose the problem, explain the repairs, and keep you informed every step of the way. At Dawson's Electric & Air, we believe homeowners should always feel comfortable and confident in the work being performed, with no pressure and no surprises. We're thrilled that your doorbell, chime, garage outlets, and outdoor outlets are all working properly again. Thank you for trusting Dawson's Electric & Air with your home's electrical repairs and for recommending our team. We'll be sure to share your kind words with Tim. We appreciate the opportunity to serve you and look forward to helping with any future electrical needs!
Tim was awesome ! Extremely knowledgeable and professional and very kind
Thank you, Karen, for your kind words and 5-star review! We're so glad to hear that Tim provided such a positive experience. His knowledge, professionalism, and commitment to excellent customer service are qualities we value highly at Dawson's Electric & Air. We appreciate you trusting our team with your electrical service needs. We'll be sure to share your feedback with Tim, as we know he'll be happy to hear it. Thank you for choosing Dawson's Electric & Air, and please don't hesitate to reach out if you ever need electrical repairs, upgrades, or other home services in the future!
Tim was incredibly knowledgeable and had great recommendations about the priority of things to fix around my house. Will definitely continue to use Dawson's for on-going maintenance and installations at my home.
Thank you for the great review, Brian! We’re glad Tim was able to help identify the electrical issues in your home and provide clear, honest recommendations on what repairs should be prioritized. When it comes to breaker problems, power surge damage, and overall electrical safety, our goal is to give homeowners the information they need to make confident decisions about their electrical system. We appreciate your trust in Dawson’s Electric & Air for your electrical repairs, maintenance, and future installations. We look forward to being your go-to team for reliable electrical service and helping keep your home safe and powered for years to come. Thanks again for choosing Dawson’s Electric & Air!
I had a great experience and couldn’t be happier with the service! From the moment Charles arrived, he was friendly, professional, and made me feel completely at ease. He took the time to thoroughly explain everything he was doing and walked me through the estimates in detail, making sure I understood exactly what was needed and why.
Our safety inspection through the membership plan is well worth it especially when someone like Charlie shows up at your door! Charlie is not only knowledgeable, he shares his honest opinions on what should be replaced and why. He isn’t pushy and gave us a complete rundown of our home’s electrical safety needs. We felt so comfortable having him in our home. He is super friendly and pretty funny too! Our new puppy took a special liking to him as well! (sorry about that lol) Highly recommend Charlie!!
Very professional quick to resolve.
Bryant was prompt, professional, respectful, and efficient. Couldn't ask for more!
Excellent Experience!
I have had many service people come to my house and work, Jeff Lawrence was definitely one of the best. Very courteous and willing to answer any questions I had. Dawson Electric is lucky to have him on their staff. Great Job.
LIFESAVERS! If I could give 6 stars, I would. Nick was amazing and I'm so thankful to have found people who care. He was here ALL day getting our power restored and putting up with the chaos of my family. 🙂 VERY HAPPY!
Renee, wow! Thank you so much for this incredible review! We’re beyond grateful for your kind words and are so glad Nick was able to take care of everything and get your power restored. Spending the whole day to make sure your home was safe and up and running is exactly the level of service we strive for, and we’re thrilled to hear he made such a positive impact. We truly appreciate your patience and hospitality while he worked through it all (family chaos included 😊). It means a lot to know you felt cared for throughout the process. Thank you again for trusting Dawson’s, we’re always here when you need us!
Curtis is very knowledgeable and helpful! He figured out what was wrong almost immediately and solved the problem. He really knows his stuff! Today he had Preston with him and he helped as well (his height is a true asset!). Always impressed by Dawson’s employees! And a special thank you to Amanda for calling Curtis back for me so quickly! Very happy with Dawson company!
All servicemen-technicians provide services that can be trusted. They always thoroughly explain the work & answer any of my questions . They just completed electrical upgrades to my older home. Everyone at Dawson’s makes me feel that I can have Better “Peace of Mind!”
I had Dawson Electric install a generator interlock and outside inlet for my generator. Charlie visited to estimate the Job. He was personable and professional. He had to come back to complete the job after permitting was done and the parts arrived. He did the work with another electrician and from what I could tell did an excellent job. I
Excellent Servince and Attention.
