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Chapel Hill, NC HVAC & Electrical

green-stars

Expert Electrical & HVAC Services For Chapel Hill, NC

We’ve been serving homeowners in Chapel Hill, NC since 2005, bringing honest electrical and HVAC work to folks who deserve straightforward service they can count on. Over the years, we’ve helped thousands of families keep their homes comfortable and safe, handling everything from emergency AC repairs in the middle of summer to heating system replacements before winter sets in. When your air conditioner stops working or your furnace won’t fire up, you need a team that can diagnose the problem quickly and fix it right. That’s what we do. We also handle electrical repairs, panel upgrades, EV charger installations, and all the other services that keep your home running smoothly.

Our approach is simple: show up on time, explain what’s going on in plain language, give you honest pricing upfront, and complete the work with the kind of craftsmanship we’d want in our own homes. No gimmicks, no shortcuts—just quality work from people who take pride in what they do and care about the community we serve.

Five-star service isn’t something we just talk about—it’s something we deliver on every single job, and our reviews prove it. Over the years, we’ve earned hundreds of five-star ratings from customers right here in Chapel Hill who’ve trusted us with their electrical and HVAC needs. Whether it’s an AC installation, a heating repair, or rewiring part of their home, people appreciate the way we handle their projects with care and respect. Don’t just take our word for it, though. Head over to our reviews page or check us out on Google to see what your neighbors are saying about working with our team. You’ll find honest feedback from real people who’ve experienced the quality and professionalism we bring to every call.

From the first phone call to the final walkthrough, we’re committed to earning those five stars. When you’re ready for electrical or HVAC service that’s done right, call us at 919-887-8284 to schedule your appointment. We’re looking forward to serving you!

Recent Jobs and Reviews in Chapel Hill, NC

Rated 5.0 out of 5 stars based on 26 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and appreciation for the service provided. Customers consistently express gratitude for the professionalism, knowledge, and thoroughness demonstrated by the technicians. A dominant theme throughout the feedback is the expertise and clear communication skills of the service providers, with many reviewers highlighting how well problems were explained and how various options were presented without pressure or overselling. The promptness and responsiveness of the company stands out as a recurring positive element, with multiple customers noting same-day service and quick scheduling. Reviewers frequently emphasize the courteous, friendly, and respectful demeanor of the technicians, creating a welcoming and trustworthy experience. Many customers express strong loyalty and intent to use the service again, with several specifically mentioning their appreciation for working with a family-owned business. The sentiment of going "above and beyond" appears repeatedly, with customers feeling that technicians exceeded expectations through extra effort, extended hours, and genuine commitment to resolving issues. The overall tone is one of enthusiastic recommendation, with customers feeling confident, well-cared-for, and impressed by the quality of workmanship and customer service they received.

Job Locations and Reviews

Responded to permit correction notice for new air conditioning installation. Corrected A2L refrigerant labeling on outdoor condenser unit to accurately reflect total system charge rather than only the amount added on-site during installation. Installed insulation on drain pan line in unconditioned attic space per code requirements.
Responded to permit correction notice for new air conditioning installation. Corrected A2L refrigerant labeling on outdoor condenser unit to accurately reflect total system charge rather than only the amount added on-site during installation. Installed insulation on drain pan line in unconditioned attic space per code requirements.
Santos C.
Santos C. Checked in
Responded to permit correction notice for new air conditioning installation. Corrected A2L refrigerant labeling on outdoor condenser unit to accurately reflect total system charge rather than only the amount added on-site during installation. Installed insulation on drain pan line in unconditioned attic space per code requirements.
Chapel Hill, NC 27516
Responded to possible recall for dual HVAC system failure following recent maintenance visit. Upon arrival, performed diagnostic testing on both systems using multimeter to check electrical components and voltage readings. Inspected air filters and found moderate dust accumulation on pleated media, indicating normal usage since previous service. Investigated potential correlation between maintenance work performed on first visit and reported system failures on both units to determine if recall work is warranted.
Responded to possible recall for dual HVAC system failure following recent maintenance visit. Upon arrival, performed diagnostic testing on both systems using multimeter to check electrical components and voltage readings. Inspected air filters and found moderate dust accumulation on pleated media, indicating normal usage since previous service. Investigated potential correlation between maintenance work performed on first visit and reported system failures on both units to determine if recall work is warranted.
Hayes H.
Hayes H. Checked in
Responded to possible recall for dual HVAC system failure following recent maintenance visit. Upon arrival, performed diagnostic testing on both systems using multimeter to check electrical components and voltage readings. Inspected air filters and found moderate dust accumulation on pleated media, indicating normal usage since previous service. Investigated potential correlation between maintenance work performed on first visit and reported system failures on both units to determine if recall work is warranted.
Chapel Hill, NC 27516
Replaced all circuit breakers in the interior electrical panel due to water damage. The existing breakers were removed and new breakers were installed in both rows of the panel, restoring full electrical service and safety to the system.
Replaced all circuit breakers in the interior electrical panel due to water damage. The existing breakers were removed and new breakers were installed in both rows of the panel, restoring full electrical service and safety to the system.
Isaac W.
Isaac W. Checked in
Replaced all circuit breakers in the interior electrical panel due to water damage. The existing breakers were removed and new breakers were installed in both rows of the panel, restoring full electrical service and safety to the system.
Chapel Hill, NC 27516
Responded to no-cooling complaint on 13-year-old multi-zone system serving second and third floors. Performed diagnostic inspection of air handler and outdoor condensing unit. Documented blower motor assembly, electrical connections, and capacitor condition. Observed corrosion and rust on outdoor unit components indicating age-related deterioration. Provided assessment for potential evaporator coil and compressor replacement based on system age and current operating condition.
Responded to no-cooling complaint on 13-year-old multi-zone system serving second and third floors. Performed diagnostic inspection of air handler and outdoor condensing unit. Documented blower motor assembly, electrical connections, and capacitor condition. Observed corrosion and rust on outdoor unit components indicating age-related deterioration. Provided assessment for potential evaporator coil and compressor replacement based on system age and current operating condition.
Thomas M.
Thomas M. Checked in
Responded to no-cooling complaint on 13-year-old multi-zone system serving second and third floors. Performed diagnostic inspection of air handler and outdoor condensing unit. Documented blower motor assembly, electrical connections, and capacitor condition. Observed corrosion and rust on outdoor unit components indicating age-related deterioration. Provided assessment for potential evaporator coil and compressor replacement based on system age and current operating condition.
Chapel Hill, NC 27514
Assessed installation requirements for adding a new exhaust fan in closet area for ventilation purposes. Coordinated with electrical contractor for new fan installation rather than replacement work. Documented existing conditions and measurements for proper equipment sizing and placement.
Assessed installation requirements for adding a new exhaust fan in closet area for ventilation purposes. Coordinated with electrical contractor for new fan installation rather than replacement work. Documented existing conditions and measurements for proper equipment sizing and placement.
Thomas M.
Thomas M. Checked in
Assessed installation requirements for adding a new exhaust fan in closet area for ventilation purposes. Coordinated with electrical contractor for new fan installation rather than replacement work. Documented existing conditions and measurements for proper equipment sizing and placement.
Chapel Hill, NC 27516
Responded to service call for installation of exhaust fan in closet area for litter box ventilation. Assessed existing electrical infrastructure including original main panel and secondary sub-panel serving home addition built in 1990. Evaluated ventilation requirements and determined appropriate circuit routing for new exhaust fan installation. Documented existing dual toggle switch configuration and wall conditions at proposed installation location. Provided customer with installation options including GFCI protection, weather-rated components, and fixture specifications with 5-year parts and craftsmanship guarantee.
Responded to service call for installation of exhaust fan in closet area for litter box ventilation. Assessed existing electrical infrastructure including original main panel and secondary sub-panel serving home addition built in 1990. Evaluated ventilation requirements and determined appropriate circuit routing for new exhaust fan installation. Documented existing dual toggle switch configuration and wall conditions at proposed installation location. Provided customer with installation options including GFCI protection, weather-rated components, and fixture specifications with 5-year parts and craftsmanship guarantee.
Charlie B.
Charlie B. Checked in
Responded to service call for installation of exhaust fan in closet area for litter box ventilation. Assessed existing electrical infrastructure including original main panel and secondary sub-panel serving home addition built in 1990. Evaluated ventilation requirements and determined appropriate circuit routing for new exhaust fan installation. Documented existing dual toggle switch configuration and wall conditions at proposed installation location. Provided customer with installation options including GFCI protection, weather-rated components, and fixture specifications with 5-year parts and craftsmanship guarantee.
Chapel Hill, NC 27516
Conducted site assessment and provided quote for multiple electrical upgrades in 2017-built residence. Verified structural support and existing electrical boxes at three ceiling fixture locations with 10-foot ceiling heights to confirm capability for customer-supplied ceiling fan installations. Installed data/communication sweep box in living room with concealed cable routing through walls for HDMI and ethernet connections to accommodate wall-mounted television installation. Installed dedicated GFCI-protected circuit in garage within code-compliant distance from main panel. Addressed kitchen outlet with mechanical resistance issue during plug insertion. All proposed work includes required permit fees and meets current electrical code requirements.
Conducted site assessment and provided quote for multiple electrical upgrades in 2017-built residence. Verified structural support and existing electrical boxes at three ceiling fixture locations with 10-foot ceiling heights to confirm capability for customer-supplied ceiling fan installations. Installed data/communication sweep box in living room with concealed cable routing through walls for HDMI and ethernet connections to accommodate wall-mounted television installation. Installed dedicated GFCI-protected circuit in garage within code-compliant distance from main panel. Addressed kitchen outlet with mechanical resistance issue during plug insertion. All proposed work includes required permit fees and meets current electrical code requirements.
Charlie B.
Charlie B. Checked in
Conducted site assessment and provided quote for multiple electrical upgrades in 2017-built residence. Verified structural support and existing electrical boxes at three ceiling fixture locations with 10-foot ceiling heights to confirm capability for customer-supplied ceiling fan installations. Installed data/communication sweep box in living room with concealed cable routing through walls for HDMI and ethernet connections to accommodate wall-mounted television installation. Installed dedicated GFCI-protected circuit in garage within code-compliant distance from main panel. Addressed kitchen outlet with mechanical resistance issue during plug insertion. All proposed work includes required permit fees and meets current electrical code requirements.
Chapel Hill, NC 27516
Replaced defective condenser unit under warranty coverage. Installed new condenser with proper refrigerant line connections, verified service valve operation, and confirmed system pressures using calibrated digital gauges. System tested and operating within manufacturer specifications with return air temperature readings documented at 33°F, indicating proper cooling cycle performance.
Replaced defective condenser unit under warranty coverage. Installed new condenser with proper refrigerant line connections, verified service valve operation, and confirmed system pressures using calibrated digital gauges. System tested and operating within manufacturer specifications with return air temperature readings documented at 33°F, indicating proper cooling cycle performance.
Keith M.
Keith M. Checked in
Replaced defective condenser unit under warranty coverage. Installed new condenser with proper refrigerant line connections, verified service valve operation, and confirmed system pressures using calibrated digital gauges. System tested and operating within manufacturer specifications with return air temperature readings documented at 33°F, indicating proper cooling cycle performance.
Chapel Hill, NC 27517
Completed full HVAC system installation including outdoor condensing unit and indoor controls. Installed new Honeywell Home smart thermostat with programmable features and digital display, mounted on interior wall with proper wiring connections. Set new outdoor air conditioning unit on level concrete pad against exterior wall, positioned unit for optimal airflow with adequate clearance from landscaping and structure. Verified all electrical connections, refrigerant lines, and drainage systems functioning properly. System tested and confirmed operational with proper temperature control capabilities.
Completed full HVAC system installation including outdoor condensing unit and indoor controls. Installed new Honeywell Home smart thermostat with programmable features and digital display, mounted on interior wall with proper wiring connections. Set new outdoor air conditioning unit on level concrete pad against exterior wall, positioned unit for optimal airflow with adequate clearance from landscaping and structure. Verified all electrical connections, refrigerant lines, and drainage systems functioning properly. System tested and confirmed operational with proper temperature control capabilities.
Thomas M.
Thomas M. Checked in
Completed full HVAC system installation including outdoor condensing unit and indoor controls. Installed new Honeywell Home smart thermostat with programmable features and digital display, mounted on interior wall with proper wiring connections. Set new outdoor air conditioning unit on level concrete pad against exterior wall, positioned unit for optimal airflow with adequate clearance from landscaping and structure. Verified all electrical connections, refrigerant lines, and drainage systems functioning properly. System tested and confirmed operational with proper temperature control capabilities.
Chapel Hill, NC 27516
Responded to no-cooling call and performed electrical diagnostics on AC system. Found 20 amp breaker tripping immediately even with AC unit disconnected from circuit, indicating a short or ground fault within the branch wiring rather than the equipment itself. Documented panel condition and wiring configuration with photos. Informed customer that issue requires licensed electrician to trace and repair the electrical fault in the circuit before AC service can be restored.
Responded to no-cooling call and performed electrical diagnostics on AC system. Found 20 amp breaker tripping immediately even with AC unit disconnected from circuit, indicating a short or ground fault within the branch wiring rather than the equipment itself. Documented panel condition and wiring configuration with photos. Informed customer that issue requires licensed electrician to trace and repair the electrical fault in the circuit before AC service can be restored.
Bryant C.
Bryant C. Checked in
Responded to no-cooling call and performed electrical diagnostics on AC system. Found 20 amp breaker tripping immediately even with AC unit disconnected from circuit, indicating a short or ground fault within the branch wiring rather than the equipment itself. Documented panel condition and wiring configuration with photos. Informed customer that issue requires licensed electrician to trace and repair the electrical fault in the circuit before AC service can be restored.
Chapel Hill, NC 27517
Review
Great service
John - Chapel Hill, NC 27516
Review
Excellent service, timely, professional
Ruthann - Chapel Hill, NC 27517
Review
Hayes was great. Very thorough and competent
Craig - Chapel Hill, NC 27517
Review
Thomas did a great job. He is very responsive
Craig - Chapel Hill, NC 27517
Review
Thomas Maltsby provided excellent service
Craig - Chapel Hill, NC 27517
Review
Thorough job
Caroline - Chapel Hill, NC 27516
Review
Nick Rippeth showed up on time and kept me aware on his arrival time. Did a great job with his assessment and clearly provided me with my options. The panel upgrade was done professionally and on time. All and all I would hire Dawson and will ask for Nick. Thank you team including Amenda and Preston as well. Great job.
Mike - Chapel Hill, NC 27517
Review
We had an excellent experience with Dawson’s Electric. The service couldn’t have been more professional. We are happy we hired them.
Zach - Chapel Hill, NC 27516
Review
My experience with Jonathan Baker & Dawson’s Electric was wonderful from the initial phone call to the finished installation. They were our 2nd estimate for a Tesla charger install. Their price was about the same as the first estimate, but their professionalism was leagues beyond their competitor. My install required a little bit of rearranging in the breaker panel, so I was going to be paying a little extra no matter who I went with. Jonathan explained every step of the process and laid out crystal clear options and recommendations. I will definitely be calling Dawson’s for any future electrical work.
Michael O - Chapel Hill, NC 27516
Review
Quick, concise, great communication
Nick - Chapel Hill, NC 27516