Apex, NC HVAC & Electrical

Responded to service call for ceiling fan detachment at 5-year-old residence. Conducted thorough inspection of electrical system, including exterior meter and main breaker panel. Successfully reattached ceiling fan to ceiling mount, ensuring proper electrical connections and secure mechanical fastening. Verified operation and safety of installation before completing service.

Responded to customer complaint of two non-functioning HVAC units. Performed diagnosis using dual port manometer to test gas pressure readings (6.77/3.03), which indicated improper gas supply. Accessed furnace in attic, inspected internal components and ductwork connections. Adjusted gas pressure to manufacturer specifications, restoring proper operation to both units.

Responded to customer's service call regarding unusual noise from HVAC system. Upon inspection, discovered severely clogged condenser coil with heavy dust/dirt accumulation and damaged fins. Identified corroded copper refrigerant lines with visible rust formation that was source of reported noise. Performed thorough cleaning of condenser coil and removed accumulated debris from drain pan to restore proper system operation.

Responded to service call to install new electrical outlet in guest room closet. Verified proper wiring and GFCI functionality using outlet tester, and inspected main electrical service panel to ensure sufficient capacity for the addition. Completed installation and confirmed outlet operates correctly with proper grounding and circuit protection.

Performed 32-point electrical system evaluation, including panel maintenance with connection torquing and verification. Tested GFCI outlets with Klein Tools RT250 tester confirming proper voltage readings (120.1V) and fast trip response time (0.01 sec). Conducted Arc Fault breaker testing and verified shock protection functionality. Completed smoke/CO2 detector maintenance with battery replacement and testing.

Successfully installed new outdoor HVAC condenser unit on concrete pad adjacent to client's brick exterior wall. Completed all necessary copper line connections, electrical conduit installation, and verified proper system function following installation. Unit was properly secured with appropriate clearances maintained for optimal airflow and performance.

Performed diagnostic service on 2009 dual HVAC system where downstairs unit was non-operational. Inspection revealed significant dust accumulation on electrical components and possible moisture/condensation issues within the equipment housing. Cleaned electrical connections, removed contamination from component surfaces, and restored proper functionality to the downstairs unit.

Conducted estimate for replacement of aging outdoor HVAC unit showing significant weathering and wear. Unit is currently installed on concrete pad with visible PVC connections to home. Replacement recommendation prepared following comprehensive photo documentation of existing system configuration.

Responded to no-heat call for 20-year-old system. Upon inspection, unit was producing humming noise but not operating. Documented electrical service entrance and gas meter conditions with photos. Customer's residence identified as green house with yellow VW Bug in driveway.

Responded to service call to connect customer's portable generator to home electrical system. Inspected existing electrical panels and conduit setup to ensure proper integration capabilities. Completed generator hookup and provided customer with hands-on demonstration of proper connection procedures for future emergency use.

Responded to service call regarding intermittently activating hardwired smoke alarm that had been recently replaced by customer. Inspection of electrical panel revealed disorganized wiring and signs of non-professional installation. Located and corrected faulty connection in junction box that was causing the random alarm activation.

Responded to service call at 6-year-old residence to install two motion sensor lights at front porch area. Upon arrival, documented existing recessed lighting fixture and inspected exterior corner mounting location. Customer did not provide lighting fixtures; installation pending customer's acquisition of required materials.

Performed site assessment for generator transfer switch/interlock installation. Inspected existing electrical panel configuration, noting wire routing and available space. Documented current breaker layout and secondary sub-panel connection to evaluate compatibility with customer's generator backup power requirements.

Responded to service call for portable generator hookup consultation. Inspected main electrical panel to assess compatibility for generator integration, noting condition of existing breakers and wiring. Examined exterior HVAC system (Trane XR model 4TWR5036H1000AB) to evaluate potential electrical load requirements for proper generator sizing and connection strategy.

Responded to service call regarding stove functionality issues. Upon inspection of the electrical panel, verified proper voltage at the range outlet and confirmed breaker functionality. Replaced the existing outlet with a new 50A receptacle and tested circuit under load, resolving the power supply issue that had prevented proper operation of customer's newly installed stoves.

Installed and connected portable generator for customer, requiring inspection of existing electrical panel and exterior meter connection points. Verified proper installation of transfer switch and ensured compatibility with home's electrical system for safe operation during power outages.

Thank you for choosing Dawson’s Electric and Air. I came to your home today to evaluate the installation of a portable generator hookup, and during my visit I observed signs of overheating on the bus bar within the electrical panel. Due to this condition, I provided the customer with several solutions for installing a portable generator as well as options for replacing the electrical panel to improve safety and reliability. If you have any questions or concerns, please feel free to give us a call.

Today, we came out to your residence to provide a quote for reconfiguring breakers and circuits within your existing manual transfer switch. During our visit, you explained that you would like to remove the well pump from the transfer switch and instead have the gas pack incorporated into the system. Before providing pricing or recommending solutions, we completed a full evaluation of your home’s electrical system to ensure your request could be safely accommodated and to verify that the system was operating safely. As part of this evaluation, we inspected your main electrical panel, service equipment, and grounding system. During the assessment, several concerning conditions were identified. Your interior electrical panel was noted to be approximately 36 years old and is currently protected by a 125-amp main breaker. A load calculation was performed and revealed that your electrical system is currently operating at maximum capacity. Additionally, an open knockout was identified insi

Today we came to your home to address the rear porch floodlight, which had recently stopped working. Upon arrival, the homeowner explained the issue, and during our inspection we found that the interior of the existing floodlight showed signs of rust and corrosion, which likely caused the failure. The homeowner provided a new floodlight and requested that it be installed during today’s visit. We installed the customer-supplied floodlight and verified proper operation after installation, ensuring the light was functioning correctly and aimed in the homeowner’s desired direction. Proper lighting was successfully restored to the rear porch. While on site, we also performed our standard system evaluation. During this evaluation, we noted that the exterior electrical panel is showing signs of rust and corrosion, most likely due to age and the humidity common in North Carolina. This was discussed with the homeowner, who chose not to proceed with any additional work at this time beyond the

Return visit to replace warranty inducer motor on main floor furnace and two stage gas valve on second floor furnace. Both parts were replaced. Second floor, gas pressures and low and high fire were checked/adjusted. All operation operations are A-OK at this time.

Today I came out to your home to perform your yearly Peace of Mind Electrical Checkup. During the visit, I inspected your home’s electrical panels, grounding system, and safety components, as well as all electrical devices that were accessible at the time. The panels were re-torqued, and the grounding system was inspected to confirm the presence of the required two ground rods along with a proper gas line bond. I also inspected the crawl space for any wiring damage or unsafe conditions, and no concerns were found. Inside the home’s interior subpanel, the overall condition of the electrical system was found to be in excellent shape. Due to work meetings occurring during the visit, the AFCI breakers (Fire Guard Protection) could not be fully tested at this time. All accessible receptacles and switches throughout the home were tested to verify proper voltage and correct operation, and all devices tested functioned as intended. During the visit, you brought to my attention that the stair

Today I came out to your residence to provide a quote for installing a new hood vent as well as a drawer-style microwave. With your approval, I performed a detailed evaluation of the home’s electrical system to ensure the new appliances could be installed safely and in compliance with current electrical codes. This included inspecting the electrical panels, existing wiring, grounding system, and accessible areas of the crawl space. During the evaluation, I identified a non-used circuit that was previously installed for an electric range. I explained that this existing circuit could be repurposed to safely supply power for the new drawer microwave, helping streamline the installation while avoiding the need to run an entirely new circuit. In addition, we discussed potential safety and system upgrades, including whole-home surge protection and improvements to the grounding system. Based on the findings, I designed several solutions for properly installing the hood vent and utilizing the

Today I came out to the residence to assess the hot water heater that was not functioning correctly. I was informed that a plumber had recently installed the water heater and determined the issue was electrical in nature. With approval, I performed a visual assessment of the water heater circuit as well as the home’s overall electrical system. This included inspecting the interior sub-panels, open wiring in the crawl space, and the main electrical service located on the exterior of the home. During the evaluation, I uncovered several concerning conditions. The water heater was wired using single-strand aluminum conductors at an undersized gauge, which caused the wiring at the exterior service to overheat and begin melting the insulation. Within the sub-panel, I also identified that the home is entirely wired with single-strand aluminum wiring. While aluminum wiring was common at one time, it presents ongoing safety concerns due to expansion and contraction at connection points, which

Abhay called requesting installation of his electric vehicle car charger. Upon arrival, I met with Abhay and discussed what he was looking to have completed. I found that the builder had previously installed a 50-amp receptacle; however, the receptacle was not EV rated. Abhay already had a Tesla Wall Connector on site, which is designed to be hardwired only, and I also determined that the existing wiring installed by the builder was not the correct wiring type for hardwiring the Tesla Wall Connector, creating a safety and reliability concern. I recommended installing the proper, code-compliant wiring and hardwiring the Tesla Wall Connector per manufacturer specifications to ensure safe operation, proper charging performance, and long-term reliability. Abhay approved my basic solution, and I installed the correct wiring and hardwired the Tesla Wall Connector. After completion, I verified proper operation and confirmed the charger was functioning as designed. Abhay was happy to have his

Today I came out to the residence to assess the screen porch receptacles that were not functioning. Upon arrival, I discussed when the issue began and which devices were affected. I was informed that the receptacle by the TV on the screen porch was burnt, the GFCI (Shock Guard Protection) on the screen porch was damaged and that the front exterior receptacles were also not working. With approval, I performed a visual assessment of the home’s electrical system, including the electrical panels, safety equipment, and the affected circuit. During the inspection, I identified that space heaters had been used on the screen porch, which caused significant heat damage and burning to the wiring and devices on the circuit. I also found that the box for the GFCI (Shock Guard Protection) receptacle was pulling out of the wall, creating an additional safety concern. Further troubleshooting revealed that the issue was not limited to the screen porch and front receptacles, as a receptacle on the rig