Reliable Heating, Cooling & Electrical Work In Apex
We've spent nearly two decades keeping Apex homes comfortable and safely powered, handling everything from emergency HVAC repairs to planned electrical upgrades. Living in this area means dealing with hot, humid summers and winters that occasionally surprise you, so having dependable heating and cooling matters. Our electricians and HVAC technicians bring the training, tools, and honest work ethic that homeowners appreciate when they need help fast.
What makes us different is how we treat people—we explain problems without technical jargon, quote fair prices before starting work, and finish jobs properly so they stay fixed. Whether your furnace quits on a cold night, your AC stops cooling in July, or you need electrical service for renovations, we handle it with professionalism and care. Contact us at 919-887-8284 to schedule your service.
Recent Jobs and Reviews in Apex, NC
Customers say: The reviews for Dawson's Electric & Air reflect an overwhelmingly positive sentiment. Customers consistently praise the company's service technicians for being professional, friendly, knowledgeable, and thorough in their work. There is a strong recurring theme of appreciation for clear communication, with many reviewers highlighting how well technicians explained the work being performed and provided helpful information about their electrical or HVAC systems. Customers frequently mention feeling confident in the quality of service received and express trust in the company. The reviews emphasize the efficiency and competence of the technicians, with many noting that problems were diagnosed accurately and resolved effectively. Several customers indicate they would recommend the company to others or plan to use their services again in the future. Overall, the sentiment is decidedly positive, with customers valuing the combination of technical expertise and excellent customer service.
Our Local Reviews by City
- Angier, NC (22)
- Apex, NC (60)
- Benson, NC (1)
- Bunnlevel, NC (1)
- Cary, NC (53)
- Chapel Hill, NC (20)
- Clayton, NC (1)
- Durham, NC (14)
- Fuquay-Varina, NC (184)
- Garner, NC (15)
- Godwin, NC (1)
- Holly Springs, NC (82)
- Lillington, NC (17)
- Middle Creek, NC (3)
- Middle Creek Township, NC (1)
- Moncure, NC (1)
- Morrisville, NC (3)
- New Hill, NC (1)
- Panther Branch, NC (2)
- Pittsboro, NC (6)
- Pleasant Grove, NC (2)
- Raleigh, NC (86)
- Wake Forest, NC (3)
- Wendell, NC (2)
- Willow Spring, NC (3)
Job Locations and Reviews
Completed installation of a 60 amp copper oven circuit with new junction box, 50 amp breaker, and whole home surge protection. Installed flexible metal conduit with appropriate wiring connections in the junction box. Coordinated required permits and inspections with local authorities. All work completed to code and backed by warranty.
Responded to emergency service call following a junction box fire caused by arcing in a cabinet adjacent to wall-mounted stacked oven/microwave unit. Inspected the electrical panel and examined junction box where neighbor had temporarily capped connections. After thorough assessment, repaired damaged wiring, replaced junction box, and restored proper connections to ensure safe operation of the oven.
Conducted assessment of 7-year-old zoned HVAC system following previous service visit. Documented existing installation in attic space, including main unit, ductwork configuration, and control panels. Prepared quotation options for customer as requested: complete system replacement and alternative solution involving installation of second unit to create dedicated equipment for each zone.
Inspected dryer vent installation and identified improper venting configuration. Documented issues with black PVC pipe connections in crawlspace, noting potential drainage concerns at T-junction connection where highlighted in documentation photos. Recommended proper venting modification to ensure code compliance and prevent potential hazards.
Responded to no-power issue in 2008 upstairs HVAC unit. Inspection revealed severe corrosion and scale buildup on critical components, along with deteriorated CMBIDE control board. Diagnosed electrical failure due to moisture damage and component degradation.
Responded to service call for a tripped GFCI outlet adjacent to a thermostat without power. Diagnostic testing with Klein voltage meter confirmed outlet was tripping immediately upon restoration of power. Replaced faulty GFCI outlet, restoring proper function to both the outlet and power to the thermostat.
Excellent service!
Completed annual 32-point electrical system evaluation including panel maintenance with proper torquing of connections. Performed GFCI/Arc Fault breaker testing for shock and fire protection, verified meter installation integrity, and inspected main panel wiring which showed proper organization and secure connections. Tested and serviced smoke/CO2 detectors with battery replacement as needed.
Successfully relocated existing switch to new position on same wall and replaced multiple white switches with customer-supplied black switches as requested. All wiring connections were properly secured using appropriate wire nuts, and installation was tested to ensure proper functionality.
Performed diagnostic testing on HVAC system after customer reported unit operating on emergency heat mode. Utilized M500 Megohmmeter to test electrical components and wiring integrity. Tests confirmed electrical readings within good range, indicating proper insulation resistance in system components. Identified and documented multiple installation errors that were causing system malfunction.
Conducted inspection of electrical wiring installation to address possible recall concern. Examined junction area containing blue wire connectors with white caps joining multiple wires (red/black). Verified calibration of measurement tool against specifications to ensure system compliance with safety standards.
Performed comprehensive preventive maintenance on elderly residential HVAC system. Inspected attic-mounted air handler unit including PVC condensate drainage components, flexible ductwork connections, and primary system functions. Addressed customer-reported noise emanating from outdoor condensing unit; verified proper operation post-service.
Conducted annual 32-point electrical system evaluation on 2018 home, including inspection of exterior EATON meter and interior circuit breaker panel. Performed electrical panel maintenance with proper torquing of connections, GFCI/Arc Fault breaker testing, and smoke/CO2 detector service. All systems functioning correctly with no issues identified.
Responded to service call for multiple non-functional electrical outlets throughout the residence. Performed comprehensive testing of affected outlets using Klein Tools RT250 GFCI tester, confirming proper wiring in ceiling outlets (verified "CORRECT" status). Inspected wall switch junction box, identifying accumulated dust and aging connections with discolored wiring. Cleaned terminals and restored functionality to all non-working outlets.
Investigated customer's Ring doorbell system that was improperly installed by builders. Discovered improper wiring connection where two wires were joined with electrical tape instead of proper wire nuts or connectors. Rewired doorbell transformer connection and secured with appropriate wire connectors, restoring functionality to the chime system throughout the house while maintaining camera operation.
Diagnosed 9-year-old heating system with no-heat complaint. Inspection revealed damaged ignition components and flame sensor issues, evidenced by irregular blue flame pattern. Replaced faulty parts, cleaned sensor connections, and verified proper system operation with successful ignition and heating cycle.
Responded to customer call regarding main breaker failure that occurred after power outage. Diagnosed 200 AMP Cutler Hammer CH breaker that customer was unable to reset after connecting generator. Completed full panel replacement as previously quoted, installing new 200A service panel with CS2200 main breaker rated at 120/240VAC.
Completed comprehensive 32-point electrical system evaluation as requested by homeowner. Performed thorough inspection and maintenance of the electrical panel, including torquing and checking all connections. Panel inspection revealed properly organized wiring with no signs of overheating or loose connections. Tested all GFCI/Arc Fault breakers for proper functioning and replaced batteries in smoke/CO detectors as part of regular maintenance protocol.
Responded to service call for ceiling fan detachment at 5-year-old residence. Conducted thorough inspection of electrical system, including exterior meter and main breaker panel. Successfully reattached ceiling fan to ceiling mount, ensuring proper electrical connections and secure mechanical fastening. Verified operation and safety of installation before completing service.
Responded to customer complaint of two non-functioning HVAC units. Performed diagnosis using dual port manometer to test gas pressure readings (6.77/3.03), which indicated improper gas supply. Accessed furnace in attic, inspected internal components and ductwork connections. Adjusted gas pressure to manufacturer specifications, restoring proper operation to both units.
Responded to customer's service call regarding unusual noise from HVAC system. Upon inspection, discovered severely clogged condenser coil with heavy dust/dirt accumulation and damaged fins. Identified corroded copper refrigerant lines with visible rust formation that was source of reported noise. Performed thorough cleaning of condenser coil and removed accumulated debris from drain pan to restore proper system operation.
Responded to service call to install new electrical outlet in guest room closet. Verified proper wiring and GFCI functionality using outlet tester, and inspected main electrical service panel to ensure sufficient capacity for the addition. Completed installation and confirmed outlet operates correctly with proper grounding and circuit protection.
Performed 32-point electrical system evaluation, including panel maintenance with connection torquing and verification. Tested GFCI outlets with Klein Tools RT250 tester confirming proper voltage readings (120.1V) and fast trip response time (0.01 sec). Conducted Arc Fault breaker testing and verified shock protection functionality. Completed smoke/CO2 detector maintenance with battery replacement and testing.
Successfully installed new outdoor HVAC condenser unit on concrete pad adjacent to client's brick exterior wall. Completed all necessary copper line connections, electrical conduit installation, and verified proper system function following installation. Unit was properly secured with appropriate clearances maintained for optimal airflow and performance.
Performed diagnostic service on 2009 dual HVAC system where downstairs unit was non-operational. Inspection revealed significant dust accumulation on electrical components and possible moisture/condensation issues within the equipment housing. Cleaned electrical connections, removed contamination from component surfaces, and restored proper functionality to the downstairs unit.
Conducted estimate for replacement of aging outdoor HVAC unit showing significant weathering and wear. Unit is currently installed on concrete pad with visible PVC connections to home. Replacement recommendation prepared following comprehensive photo documentation of existing system configuration.
Dawson’s Electric did a great job for us … moving some fixtures, installing some new ones, and installing some new state of the art integrated LED flat trim recess lights in our kitchen. Jim was a real professional and really understood his craft. Also, he is courteous and a great guy to work with. We will certainly be calling on him for any future electrical needs - JP Brehony
I will recommend them to my friends
Jonathan and Zack provided great service and were very professional
Company has been extremely responsive. The electrician sent out was personable and knowledgeable.
Jim was very thorough, professional, and did a great job with all of the electrical work on our home. We would hire him again in the future and recommend him to anyone looking for quality and reliability!
Great Service
Great service!
Jonathan has been out several time for various projects. Very attentive, clear explanation of how best to do something and speedy.
Great job! All work completed and all questions answered!
Jim provided awesome customer service and was super friendly. The work completed was perfect. Thank you!
John Torres was personable and professional. As he evaluated our electrical issues he demonstrated problems and safety concerns and gave options for management. He alerted me to an unsafe surge protector device in our circuit box that has been the cause of house fires. I was glad for his explanations and expedient service.
Very professional and was able to get additional resources for a quick installation!
John was very professional, knowledgeable, and punctual. I highly recommend Dawson.
Jim was awesome and did a fantastic job!
Good experience
Awesome
Professional, quality work but pricey
Professional
Jonathan at Dawson’s Electric was fantastic. Amazing communication, he gave great detail of the work that was going to be done. He was professional, detail oriented, cleaned up after he was done and overall polite and kind. I would absolutely recommend him for the electrical work you need done.
My service provider was courteous, friendly and timely.
Great service. Very satisfied.
Travis did an excellent job explaining what needed to be done and the price to get the job done. Very friendly and easy to work with!
John did a terrific job- we will use Dawson Elec. in the future
Very professional and knowledgeable. I have only good things to say about the service. Well done!



