Keeping Raleigh Homes Comfortable & Powered Since 2005
We've been serving Raleigh homeowners for nearly 20 years with 5 Star AC and licensed electrician services, and we understand what it takes to keep homes in this area running smoothly.
From humid summers that push air conditioners to their limits to occasional cold snaps that test heating systems, we've seen it all. Whether you need emergency HVAC repair, furnace tune-ups, or electrical panel upgrades, we bring honest service and quality workmanship to every job.
We don't believe in high-pressure sales or surprise fees. Just straightforward answers about what your home needs and upfront pricing before we start work. Our licensed technicians show up on time, do the job right, and explain everything in plain English. From outlet installations to complete HVAC replacements, we handle it all with old-fashioned values.
Ready to get your home taken care of?
Give us a call at 919-887-8284 .
Frequently Asked Questions from Raleigh Homeowners
In most cases, no. The issues we commonly find include failed circuit boards, inducer motors, or systems that were not set up correctly during installation.
Yes. Many Raleigh homes have older HVAC systems or electrical panels. We regularly work on older systems and can recommend safe upgrades when needed.
The most common problems we are responding to are no heat at all, or the system is not keeping up during extreme cold. There are many different causes of no-heat situations, and they need to be diagnosed by an expert. Systems not keeping up are generally heat pump systems, and also have several root causes such as: Heat Strips not working, System not set up correctly, or low refrigerant charge.
Our HVAC Services for Raleigh Homes
Raleigh weather can be unpredictable, and your HVAC system needs to keep up. We provide full-service heating and cooling solutions designed for North Carolina homes.
Heating Services
We repair, install, and maintain all major heating systems, including furnaces and heat pumps. Whether your system is not producing heat, struggling to keep up during extreme cold, or due for routine maintenance, our team will diagnose the issue and walk you through your options.
Heating services include:
- Furnace repair and replacement
- Heat pump repair and installation
- No heat diagnostics
- Heating maintenance and seasonal inspections
Air Conditioning Services
Summers in Raleigh put serious strain on AC systems. We help homeowners stay cool with fast, reliable cooling services.
Air conditioning services include:
- AC repair and troubleshooting
- New system installation and replacement
- Preventative maintenance
- Efficiency evaluations and upgrades
Maintenance Plans for Year-Round Peace of Mind
Regular maintenance helps prevent breakdowns, improve efficiency, and extend the life of your HVAC and electrical systems. Our Peace of Mind Club makes it easy to stay ahead of issues before they turn into costly repairs.
Maintenance benefits include:
- Seasonal HVAC inspections
- Priority scheduling
- Reduced repair costs
- Improved system performance
Why Choose Dawson’s Electric & Air
Choosing a home service company is about more than just fixing a problem. It’s about trusting the people you invite into your home. At Dawson’s Electric & Air, we have built our reputation by showing up when it matters, doing the job right, and treating every home with care and respect.
- Family-owned and operated with deep roots in the Raleigh community
- Nearly two decades of experience serving local homes
- Licensed HVAC and electrical technicians under one trusted team
- Honest recommendations without pressure or surprise fees
- Clear communication so you understand your options before work begins
- Strong focus on safety, quality workmanship, and long-term solutions
- Actively involved in supporting local schools, charities, and community programs
From quick repairs to full system replacements, our goal is simple. We want every customer to feel confident, informed, and taken care of from the first call to the final walkthrough.
Schedule HVAC or Electrical Service in Raleigh Today
If your home needs heating, cooling, or electrical service in Raleigh, Dawson’s Electric & Air is ready to help. Whether it is an urgent repair or planned maintenance, our team will make sure the job is done right.
Call 919-887-8284 or contact us to schedule service with a trusted local team.
Recent Jobs and Reviews in Raleigh, NC
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express gratitude for the professionalism, courtesy, and knowledge demonstrated by the service technicians. A dominant theme throughout is the emphasis on clear communication, with reviewers frequently praising how technicians took time to explain work in detail, answer questions thoroughly, and provide helpful recommendations. The tone is warm and enthusiastic, with customers highlighting the friendly and personable nature of the service providers, describing interactions as pleasant and easy. Punctuality and efficiency are recurring positive attributes, with many noting timely arrivals and thorough completion of work. Customers express strong confidence in the quality of service received, with multiple mentions of trust, recommendations to others, and intentions to use the company again for future needs. The reviews convey a sense of relief and satisfaction that work was done correctly and professionally, with several customers specifically appreciating the educational approach taken to help them understand their home systems. Overall, the sentiment reflects exceptional customer experiences characterized by competence, respect, and genuine care for customer needs.
Our Local Reviews by City
- Angier, NC (25)
- Apex, NC (70)
- Benson, NC (1)
- Bunnlevel, NC (1)
- Cary, NC (60)
- Chapel Hill, NC (26)
- Clayton, NC (4)
- Coats, NC (1)
- Durham, NC (16)
- Fuquay-Varina, NC (200)
- Garner, NC (16)
- Godwin, NC (1)
- Holly Springs, NC (87)
- Knightdale, NC (1)
- Lillington, NC (20)
- Middle Creek, NC (3)
- Middle Creek Township, NC (1)
- Moncure, NC (1)
- Morrisville, NC (4)
- New Hill, NC (1)
- Panther Branch, NC (2)
- Pittsboro, NC (10)
- Pleasant Grove, NC (2)
- Raleigh, NC (97)
- Wake Forest, NC (8)
- Wendell, NC (2)
- Willow Spring, NC (3)
Job Locations and Reviews
Responded to intermittent power loss affecting four kitchen outlets in a 1997 home. Upon arrival, tested all affected receptacles with outlet tester and verified that remaining kitchen outlets maintained power while the four in question were experiencing intermittent failure. Previous service company had recently replaced all outlets and installed GFCI protection, reporting that three outlets were daisy-chained to a hallway receptacle and one outlet was connected to the refrigerator circuit. Inspected electrical panel and verified all circuit breakers were in proper operating position with no trips occurring. Tested GFCI outlet for proper function and reset capability. Conducted voltage testing at affected outlets during power loss condition to isolate fault location. Traced circuit wiring from panel through hallway connection point to identify loose connection or faulty splice causing intermittent power interruption. Issue determined to be related to improper wiring connection in circ
I had a great experience and couldn’t be happier with the service! From the moment Charles arrived, he was friendly, professional, and made me feel completely at ease. He took the time to thoroughly explain everything he was doing and walked me through the estimates in detail, making sure I understood exactly what was needed and why.
Responded to no-cool complaint on 8-year-old upstairs system. Upon arrival, found outdoor condenser unit operational but requiring maintenance. Performed thorough cleaning of compressor motor and condenser coil using appropriate cleaning solutions and tools to remove accumulated dirt, debris, and surface contamination affecting heat transfer efficiency. Cleared refrigerant line connections and mounting areas of rust and corrosion buildup. Restored proper airflow through condenser coil fins and verified motor operation. System tested and returned to normal cooling operation.
Conducted sales consultation for complete HVAC system replacement on 20-year-old Trane unit (Model 21EDCX24B1000AA, Serial 7GCRAZURY). Assessed existing equipment and electrical infrastructure, documenting current system configuration including 208-230V single-phase setup with R-22 refrigerant. Provided recommendations for full system replacement including new HVAC unit and complete ductwork installation to improve efficiency and meet current code requirements.
Responded to service call for two-system residence reporting unusual noise from outdoor unit and reduced cooling performance on upstairs zone. Performed comprehensive inspection of 6-year-old upstairs system, identifying failing contactor with pitted contacts and weakened spring tension causing audible buzzing and inconsistent compressor engagement. Inspected electrical connections, refrigerant lines, and control wiring for proper operation and code compliance.
Completed gas line hookup to standby generator. Connected new gas supply piping from existing meter assembly to generator inlet, utilizing black iron pipe with appropriate fittings and shut-off valves. Installed pressure gauge at connection point to monitor incoming gas pressure, reading within normal operating parameters. Verified all threaded connections were properly sealed and torqued to manufacturer specifications. System tested and confirmed operational with no leaks detected at any connection points.
Completed comprehensive 32-point annual electrical system evaluation and preventative maintenance service. Performed electrical panel maintenance including proper torquing of all connections and thorough inspection of circuit breakers. Conducted GFCI outlet testing using calibrated testing equipment to verify proper ground fault protection and shock safety functionality throughout the residence. Tested Arc Fault Circuit Interrupter (AFCI) breakers to ensure fire protection systems were operating within specifications. Performed smoke and carbon monoxide detector maintenance including battery replacement and functional testing of all units. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans up to 12 feet. All electrical systems tested and verified to be functioning correctly with no deficiencies noted.
Completed preventive maintenance tune-up on two HVAC units. Performed comprehensive system inspection including electrical connections, refrigerant levels, and component operation. Verified proper amperage draw using digital multimeter, confirming both systems operating within manufacturer specifications with no issues identified.
Completed comprehensive heating and air maintenance on 2018 HVAC system including 80-point inspection, outdoor coil cleaning, burner cleaning, and safety checks. Verified and adjusted gas pressures using differential manometer to ensure optimal combustion efficiency. Inspected heat exchanger coil assembly and refrigerant lines, noting normal wear consistent with system age but all components operating within specifications.
Responded to a newly purchased townhouse for electrical service work. Diagnosed and repaired a non-responsive electrical outlet controlling the master bedroom ceiling fan, restoring proper functionality to the switching circuit. Replaced five existing hardwired smoke detectors throughout the residence with customer-supplied units, ensuring proper electrical connections and testing all devices for proper operation. Verified electrical panel connections and circuit integrity during troubleshooting process.
Completed comprehensive heating and air maintenance on a 2014 single-unit system, including an 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and safety inspections. Documented attic-mounted air handler unit and internal components with photographic evidence showing equipment in operational condition. Provided customer with pricing estimate for duct cleaning services for 3,600 square foot residence per their request.
Completed comprehensive heating and air maintenance including 80-point inspection on both HVAC units. Performed outdoor coil cleaning, burner cleaning, and adjusted gas pressures to manufacturer specifications. All safety inspections passed, and systems are operating within normal parameters.
Responded to service call for non-functioning exterior Ring floodlight/camera unit. Upon arrival, accessed electrical panel (Panel B) to verify circuit integrity and power supply to exterior lighting circuit. Inspected breaker configuration and confirmed proper breaker operation with no tripped circuits identified. Documented panel condition and circuit directory for reference. Unable to complete repair as customer did not have replacement fixture available at time of service call.
Completed comprehensive 32-point electrical system evaluation on 1987 residential property. Performed electrical panel maintenance including proper torquing and inspection of all connections to ensure optimal performance and safety. Conducted GFCI outlet testing using Klein Tools RT250 digital tester, verifying proper shock protection functionality with readings of 111.1V and 123 VAC showing correct operation. Tested all arc fault circuit interrupter breakers to confirm fire protection systems were functioning within specifications. Performed smoke and carbon monoxide detector maintenance including battery replacement and operational testing of all units. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans up to 12 feet in height.
Completed comprehensive heating and air maintenance including an 80-point inspection on each HVAC unit. Performed outdoor coil cleaning, burner cleaning, and adjusted gas pressures to manufacturer specifications. Conducted thorough safety inspections of all system components including electrical connections, capacitor, and blower assembly, verifying proper operation and system integrity.
Completed comprehensive tune-up on 11-12 year old York furnace system located in basement mechanical room. Performed standard maintenance protocol including system diagnostics, component inspection, and operational testing. All equipment found to be functioning within normal parameters with no immediate repairs required at this time.
Conducted permit correction inspection and documented NEC code violation involving NM cable improperly installed above suspended ceiling in violation of 334.12(A)(2). Photographed non-compliant wiring installation including flexible metal conduit penetration with improper sealing and exposed conductors requiring remediation to meet 2020 NEC standards.
Responded to emergency service call for non-operational HVAC system. Upon inspection in attic space, diagnosed failed blower motor on Carrier furnace unit. Documented existing system configuration including ductwork layout and electrical connections. Presented homeowner with complete system replacement options given age and condition of equipment. Recommended full HVAC system upgrade to improve efficiency and reliability.
Responded to no cooling call on residential HVAC system. Upon arrival, inspected air handling unit located in attic space along with associated ductwork and drain lines. System age reported as over 10 years old. Documented existing equipment configuration including flexible and rigid ductwork, insulated supply lines, and condensate drain piping. Performed diagnostic evaluation of air handler and related components to determine cause of cooling failure reported by customer the previous afternoon.
Coordinated site visit and assessed venting requirements for exhaust fan and two dryer vents as part of combined electrical project. Documented existing HVAC system including Trane condenser unit and exposed interior plumbing infrastructure to determine optimal venting pathways and integration with planned electrical work.
Completed natural gas line installation following utility company hookup. Installed black iron gas piping with yellow safety shut-off valves and proper fittings against interior brick wall, along with exterior ground-mounted PVC conduit system secured with metal brackets on concrete pad near HVAC equipment. System ready for pressure testing and municipal inspection per code requirements.
Completed comprehensive heating and air maintenance on 2019 Rheem RA1436AJ1NA outdoor unit including 80-point inspection, outdoor coil cleaning, burner cleaning, and gas pressure adjustments. Verified electrical specifications with clamp meter readings showing 607.1 volts, confirmed unit nameplate data including R410A refrigerant charge of 100 oz, and validated all safety controls are operating within manufacturer specifications.
Completed comprehensive HVAC tune-up on a 2023-2024 residential air handler system located in a condo unit. Performed full system inspection including electrical components, blower motor assembly, refrigerant lines, condensate drain, and ductwork connections. All circuit breakers, wiring connections, and electrical controls were inspected and found to be secure and functioning properly. Blower motor and housing were examined with no issues detected. Verified proper operation of all system components with no deficiencies noted at time of service.
Conducted electrical assessment at 2001-built residence for multiple scope items. Inspected laundry room electrical system for code compliance, identifying aging electrical panel with visible corrosion on metal housing and deteriorated structural components surrounding breaker box. Evaluated exterior gas meter location and existing bonding configuration, documenting current installation conditions. Assessed powder room for exhaust fan installation requirements and laundry room for dual dryer vent installation feasibility. Photographed electrical panel condition showing rust damage to enclosure and documented exterior gas meter piping and pump assembly mounted on building exterior. Coordinated with contractor on-site regarding project scope and deferred pricing discussion to primary contact as requested.
Completed comprehensive heating and air maintenance on two HVAC units, performing an 80-point inspection on each system. Conducted outdoor coil cleaning, burner cleaning, and gas pressure adjustments to ensure optimal operation. All safety inspections passed, and electrical measurements were verified using calibrated testing equipment to confirm proper system performance.
Completed comprehensive preventive maintenance on upstairs heating and air conditioning system including full 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and safety inspections. Accessed attic-mounted air handler unit and verified proper operation of all mechanical components, ductwork connections, and ventilation systems. All equipment operating within manufacturer specifications with no immediate concerns identified.
Aaron provided the maintenance today for my “piece of mind” plan. He was friendly, courteous, and so quiet I barely knew he was working. Before and after photos were proof he did! Thank you Aaron for doing such a thorough and professional job!
Our safety inspection through the membership plan is well worth it especially when someone like Charlie shows up at your door! Charlie is not only knowledgeable, he shares his honest opinions on what should be replaced and why. He isn’t pushy and gave us a complete rundown of our home’s electrical safety needs. We felt so comfortable having him in our home. He is super friendly and pretty funny too! Our new puppy took a special liking to him as well! (sorry about that lol) Highly recommend Charlie!!
Very professional quick to resolve.
Bryant was prompt, professional, respectful, and efficient. Couldn't ask for more!
Thomas did a great job with the summer seasonal tuneup of our three air conditioning systems. He really took the time to make sure everything was up to par and ready to go for the warm season.
Excellent Experience!
Aaron was very good and understood what I told him. Thanks for all you do
I have had many service people come to my house and work, Jeff Lawrence was definitely one of the best. Very courteous and willing to answer any questions I had. Dawson Electric is lucky to have him on their staff. Great Job.
Keith provided excellent service today. It’s so nice to know both our heating and cooling units are working as they should. The service was excellent.
LIFESAVERS! If I could give 6 stars, I would. Nick was amazing and I'm so thankful to have found people who care. He was here ALL day getting our power restored and putting up with the chaos of my family. 🙂 VERY HAPPY!
Renee, wow! Thank you so much for this incredible review! We’re beyond grateful for your kind words and are so glad Nick was able to take care of everything and get your power restored. Spending the whole day to make sure your home was safe and up and running is exactly the level of service we strive for, and we’re thrilled to hear he made such a positive impact. We truly appreciate your patience and hospitality while he worked through it all (family chaos included 😊). It means a lot to know you felt cared for throughout the process. Thank you again for trusting Dawson’s, we’re always here when you need us!
Curtis is very knowledgeable and helpful! He figured out what was wrong almost immediately and solved the problem. He really knows his stuff! Today he had Preston with him and he helped as well (his height is a true asset!). Always impressed by Dawson’s employees! And a special thank you to Amanda for calling Curtis back for me so quickly! Very happy with Dawson company!
All servicemen-technicians provide services that can be trusted. They always thoroughly explain the work & answer any of my questions . They just completed electrical upgrades to my older home. Everyone at Dawson’s makes me feel that I can have Better “Peace of Mind!”
These guys did a great job. Cleaned up everything and looks great.
I enjoyed meeting Aaron today, he was very friendly and professional. He arrived on time and performed the work requested. I appreciate him pointing out a plumbing problem about which I was unaware.
I had Dawson Electric install a generator interlock and outside inlet for my generator. Charlie visited to estimate the Job. He was personable and professional. He had to come back to complete the job after permitting was done and the parts arrived. He did the work with another electrician and from what I could tell did an excellent job. I
Excellent Servince and Attention.
Aaron was incredible. He's always very honest and answers all of my questions.
Fantastic service for the estimate. Very thorough.
Excellent service
Jonathan has worked with me several times, and every time he is thorough, knowledgeable, and completely professional. I am always confident that his work is done properly, safely, and to the highest standards.
We would have him back again.
Excellent customer service
It was nice to have him set everything up ahead of time and get to business. He gave several quotes on the lights that worked well for us. He's welcome back anytime!
Very knowledgeable and genuine
Great service.






