Keeping Raleigh Homes Comfortable & Powered Since 2005
We've been serving Raleigh homeowners for nearly 20 years, and we understand what it takes to keep homes in this area running smoothly. From humid summers that push air conditioners to their limits to occasional cold snaps that test heating systems, we've seen it all. Whether you need emergency HVAC repair, furnace tune-ups, or electrical panel upgrades, we bring honest service and quality workmanship to every job.
We don't believe in high-pressure sales or surprise fees—just straightforward answers about what your home needs and upfront pricing before we start work. Our licensed technicians show up on time, do the job right, and explain everything in plain English. From outlet installations to complete HVAC replacements, we handle it all with old-fashioned values. Ready to get your home taken care of? Give us a call at 919-887-8284 .
Frequently Asked Questions from Raleigh Homeowners
In most cases, no. The issues we commonly find include failed circuit boards, inducer motors, or systems that were not set up correctly during installation.
Yes. Many Raleigh homes have older HVAC systems or electrical panels. We regularly work on older systems and can recommend safe upgrades when needed.
The most common problems we are responding to are no heat at all, or the system is not keeping up during extreme cold. There are many different causes of no-heat situations, and they need to be diagnosed by an expert. Systems not keeping up are generally heat pump systems, and also have several root causes such as: Heat Strips not working, System not set up correctly, or low refrigerant charge.
Our HVAC Services for Raleigh Homes
Raleigh weather can be unpredictable, and your HVAC system needs to keep up. We provide full-service heating and cooling solutions designed for North Carolina homes.
Heating Services
We repair, install, and maintain all major heating systems, including furnaces and heat pumps. Whether your system is not producing heat, struggling to keep up during extreme cold, or due for routine maintenance, our team will diagnose the issue and walk you through your options.
Heating services include:
- Furnace repair and replacement
- Heat pump repair and installation
- No heat diagnostics
- Heating maintenance and seasonal inspections
Air Conditioning Services
Summers in Raleigh put serious strain on AC systems. We help homeowners stay cool with fast, reliable cooling services.
Air conditioning services include:
- AC repair and troubleshooting
- New system installation and replacement
- Preventative maintenance
- Efficiency evaluations and upgrades
Professional Electrical Services in Raleigh, NC
Increased electrical demand from modern homes and HVAC systems makes safe electrical service essential. Our electricians work closely with our HVAC team to identify and resolve electrical issues that impact comfort and safety.
Electrical services include:
- Electrical repair and troubleshooting
- Breaker and panel repair or replacement
- Electrical upgrades for aging homes
- EV charger installation
- Indoor and outdoor lighting
- Surge protection and safety inspections
If your breaker keeps tripping when the heat or AC runs, or you notice electrical smells or flickering lights, our team can safely diagnose the issue.
Maintenance Plans for Year-Round Peace of Mind
Regular maintenance helps prevent breakdowns, improve efficiency, and extend the life of your HVAC and electrical systems. Our Peace of Mind Club makes it easy to stay ahead of issues before they turn into costly repairs.
Maintenance benefits include:
- Seasonal HVAC inspections
- Priority scheduling
- Reduced repair costs
- Improved system performance
Why Choose Dawson’s Electric & Air
Choosing a home service company is about more than just fixing a problem. It’s about trusting the people you invite into your home. At Dawson’s Electric & Air, we have built our reputation by showing up when it matters, doing the job right, and treating every home with care and respect.
- Family-owned and operated with deep roots in the Raleigh community
- Nearly two decades of experience serving local homes
- Licensed HVAC and electrical technicians under one trusted team
- Honest recommendations without pressure or surprise fees
- Clear communication so you understand your options before work begins
- Strong focus on safety, quality workmanship, and long-term solutions
- Actively involved in supporting local schools, charities, and community programs
From quick repairs to full system replacements, our goal is simple. We want every customer to feel confident, informed, and taken care of from the first call to the final walkthrough.
Schedule HVAC or Electrical Service in Raleigh Today
If your home needs heating, cooling, or electrical service in Raleigh, Dawson’s Electric & Air is ready to help. Whether it is an urgent repair or planned maintenance, our team will make sure the job is done right.
Call 919-887-8284 or contact us to schedule service with a trusted local team.
Recent Jobs and Reviews in Raleigh, NC
Our Local Reviews by City
- Angier, NC (20)
- Apex, NC (59)
- Benson, NC (1)
- Bunnlevel, NC (1)
- Cary, NC (53)
- Chapel Hill, NC (20)
- Clayton, NC (1)
- Durham, NC (13)
- Fuquay-Varina, NC (181)
- Garner, NC (15)
- Godwin, NC (1)
- Holly Springs, NC (81)
- Lillington, NC (17)
- Middle Creek, NC (3)
- Middle Creek Township, NC (1)
- Moncure, NC (1)
- Morrisville, NC (3)
- New Hill, NC (1)
- Panther Branch, NC (2)
- Pittsboro, NC (6)
- Pleasant Grove, NC (2)
- Raleigh, NC (81)
- Wake Forest, NC (1)
- Wendell, NC (1)
- Willow Spring, NC (3)
Job Locations and Reviews
Aaron was incredible. He's always very honest and answers all of my questions.
Performed comprehensive preventative maintenance on four HVAC units. Conducted electrical diagnostics using Fluke 301D clamp meter (reading 0.92A) to verify proper amperage draw. Utilized SPK2 diagnostic tool (reading 639) to check system parameters. All units inspected, cleaned, and confirmed to be operating within manufacturer specifications.
Inspected 4-year-old HVAC system in response to customer-reported humming noise. Performed visual examination of electrical components including circuit board, capacitor, and wiring connections. Customer had already attempted filter replacement without resolution of the noise issue. Determined source of humming and scheduled follow-up service appointment to complete necessary repairs.
Responded to service call for second floor heating unit not functioning properly. Customer reported suspected heat pump operation but auxiliary heat failure. Upon inspection, observed units including exterior condenser (labeled "Basement") and verified customer's assessment of heat strip malfunction. Performed diagnostic testing on auxiliary heating elements and replaced faulty heat strips to restore proper system operation.
Completed comprehensive heating and air maintenance service including 80-point inspection on all units. Performed cleaning of outdoor coils and burners, adjusted gas pressures as needed, and conducted safety inspections. Observed electrical service components and accessed attic space to inspect HVAC connections and insulation.
Performed 32-point electrical system evaluation on 1973 home with customer-reported buzzing noise. Conducted maintenance on panel that had been previously replaced during 2004/2010 remodels, including torque verification and connection inspection. Panel displayed normal aging but functional Square D breakers with proper wire connections. Tested GFCI/shock protection outlets and Arc Fault breakers for proper operation to ensure safety compliance.
Completed installation of LED wafer lights in ceiling, along with new electrical outlets in bathroom and recessed can lighting in art room. All fixtures were properly mounted, wired according to code, and tested for functionality.
Responded to rescheduled service call regarding insufficient heating from multiple HVAC systems. Performed diagnostic assessment of both units, noting suboptimal performance. Documented exterior components including electrical connections and aging outdoor condenser unit showing signs of weathering. Presented system replacement options to customer and scheduled follow-up appointment.
Responded to service call for multiple electrical issues. Inspected and repaired non-functioning GFCI outlet in boys bathroom. Corrected malfunction in landscape lighting timer system that was preventing lights from turning off properly. Successfully installed customer-provided light fixture as requested.
Completed installation of new electrical outlet in garage as requested by customer. Accessed main electrical panel, verified available capacity, and installed appropriate circuit breaker to support the new outlet. All work completed according to electrical code requirements with proper wiring and grounding.
Responded to service call for non-functioning outlet with burn marks where toaster oven was connected. Inspected main electrical panel and exterior service enclosure, noting dense and somewhat disorganized wiring in the main panel. Identified and replaced damaged receptacle, ensuring proper connections and testing for functionality before completing service.
Responded to electrical service call at older residence. Diagnosed non-functioning outlet in atrium and successfully restored operation. Installed new GFCI outlet in bathroom with proper junction box connection per customer request.
Responded to service call for 12-year-old downstairs HVAC unit that was running but not maintaining set temperature. Performed diagnostic inspection of electrical components and connections, addressing signs of corrosion on terminals. Examined outdoor condenser unit and associated components, which showed normal wear but no significant damage. System now operating within normal parameters.
Responded to customer's urgent service request regarding a recently installed Armstrong Air unit that was failing to provide adequate heating. Visual inspection of the outdoor unit revealed normal weathering but no apparent external damage, though potential issues with the fan assembly were observed due to a copper wire protruding through the protective grill. Customer reported concerns about complete system failure during upcoming cold weather.
Performed site assessment at 21-year-old residence to evaluate existing halogen lighting fixtures for potential LED conversion. Inspected electrical panel to determine capacity for proposed lighting additions in second bedroom. Documentation completed for client quote on both lighting upgrade and installation of new fixtures/switches.
Performed site visit to assess customer's request for installation of two standard electrical outlets (dining room and master bathroom) and a 240V circuit in garage for future EV charger. Conducted electrical testing of existing outlets using Klein Tools RT250 tester, confirming proper wiring and GFCI functionality with all tests showing "CORRECT" status. Provided customer with installation options and requirements for requested new circuits.
Responded to no-heat call for approximately 2-year-old Amana downstairs unit. Inspection revealed frost accumulation on outdoor condenser unit with visible electrical disconnect panel. Customer has active manufacturer warranty with Amana. Service completed and system restored to proper operation.
Fantastic service for the estimate. Very thorough.
Conducted comprehensive assessment of 1985-era residential electrical panel showing signs of aging and multiple tandem breakers. Documented existing 200A service panel condition through detailed photos, noting disorganized wiring and potential capacity limitations. Prepared estimate for panel upgrade and discussed whole house generator installation options as requested by customer.
Performed follow-up inspection on recently installed HVAC system operating on auxiliary heat. Examined electrical connections at main panel and sub-panel where heat circuits were identified. Discovered and repaired faulty wire connection at control board, evidenced by improperly secured blue wire with exposed copper conductor. System now maintaining temperature properly without relying on auxiliary heat.
Completed service call to relocate customer's dining room light fixture for proper centering in the room. Inspected electrical panel to verify circuit connections and ensure proper load distribution before performing the relocation work. Successfully repositioned fixture according to customer specifications while maintaining code compliance.
Responded to service call for heat pump system that was not producing heat. Upon inspection, found unit had frozen up due to extremely cold weather conditions. Took temperature readings at the register (0.24) and inspected outdoor condenser unit which showed signs of ice buildup. Defrosted system and restored proper operation to restore heating function.
Installed dedicated circuit from garage panel for heater installation as per permit ELR-001931-2026. Mounted heater above panel in garage and provided heat resistant cord with proper outlet connection. Completed all electrical connections with appropriate wiring to ensure safe operation of the heating unit.
Responded to warranty call regarding vibration and air leakage concerns. Installed customer-supplied 8" flexible couplers to reduce vibration in the HVAC system and sealed all seams and connections. Addressed disconnected ductwork in crawl space that was causing significant air leakage near previously serviced vents.
Completed warranty replacement of inverter drive unit as requested. Installed new PCB containing toroidal inductors, capacitors, and power modules with proper wiring connections. Verified proper operation with Fluke 902B meter showing 30.28 output reading.
Performed site evaluation of 200A main panel for two requested installations: 240V hot tub connection and manual transfer switch for 7500W backup generator. Inspected existing panel configuration, breaker capacity, and available spaces. Panel appears to be in normal working condition with circuits properly labeled. Customer seeking quote for both electrical projects.
Responded to service call for customer requiring portable generator installation for pool system. Inspected main electrical panel to identify pool circuit connections and evaluate capacity. Panel inspection confirmed proper labeling of pool circuit and verified adequate amperage allocation for generator integration.
Excellent service
Jonathan has worked with me several times, and every time he is thorough, knowledgeable, and completely professional. I am always confident that his work is done properly, safely, and to the highest standards.
We would have him back again.
Excellent customer service
It was nice to have him set everything up ahead of time and get to business. He gave several quotes on the lights that worked well for us. He's welcome back anytime!
Very knowledgeable and genuine
Great service.
Friendly, prompt and professional
The proof is in the pudding….Hope it all works as planned!!!
Jonathan is a very Custimer oriented person.
Well done, Jim! I would recommend him to others.
Repaired wiring and breaker panel
Jonathan was very personable and was very good at explaining everything. He went above and beyond in trying to find a solution.
Jonathan is very knowledgable, works efficiently, is happy to answer any questions, and is just a really nice young man.
Communication great. Pricing fair. Very knowledgeable and friendly.
Jim was prompt, thorough, and respectful! He was also great about masking.
A technician named Tim was sent to my house to install an outlet for a sump pump and repair inoperative outlets in my garage. He did a great job and completed the work diligently. Very knowledgeable, and personable guy. Employees like Tim make all the difference.
Tim and Curtis were efficient, friendly, and informative. I was totally pleased with their work!
Great service
Called Dawson after Michael and Sons left me hanging without power for two weeks. Jonathan Baker came quickly diagnosed the problem and offered several options the same day. There solution was more reasonable than we received from other companies and the repair(which was extensive)was completed in one day. All permits, coordinating with Duke power and inspection was handle in expert fashion by Dawson. Most importantly, we have a fully functioning and safer source of power
Jonathan and Zack were awesome! Fast, efficient, friendly and thorough with their inspection and recommendations. They went above and beyond our expectations today! Definitely who we’ll call for future service!
Jim was very knowledgeable and flexible working through our various projects, as well as giving us some great advice on things we had not thought about. Everything was done very well! A great experience!
Jim and his crew did a fantastic job of listening and giving us pricing for all the work we wanted done! He was super friendly and knowledgeable and did great work! Highly recommend Jim and the company overall. Will be repeat customers.
