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Raleigh, NC HVAC

green-stars

Keeping Raleigh Homes Comfortable & Powered Since 2005

We've been serving Raleigh homeowners for nearly 20 years with 5 Star AC and licensed electrician services, and we understand what it takes to keep homes in this area running smoothly.

From humid summers that push air conditioners to their limits to occasional cold snaps that test heating systems, we've seen it all. Whether you need emergency HVAC repair, furnace tune-ups, or electrical panel upgrades, we bring honest service and quality workmanship to every job.

We don't believe in high-pressure sales or surprise fees. Just straightforward answers about what your home needs and upfront pricing before we start work. Our licensed technicians show up on time, do the job right, and explain everything in plain English. From outlet installations to complete HVAC replacements, we handle it all with old-fashioned values.

Ready to get your home taken care of?

Give us a call at 919-887-8284 .

Frequently Asked Questions from Raleigh Homeowners

Our HVAC Services for Raleigh Homes

Raleigh weather can be unpredictable, and your HVAC system needs to keep up. We provide full-service heating and cooling solutions designed for North Carolina homes.

Heating Services

We repair, install, and maintain all major heating systems, including furnaces and heat pumps. Whether your system is not producing heat, struggling to keep up during extreme cold, or due for routine maintenance, our team will diagnose the issue and walk you through your options.

Heating services include:

  • Furnace repair and replacement
  • Heat pump repair and installation
  • No heat diagnostics
  • Heating maintenance and seasonal inspections

Air Conditioning Services

Summers in Raleigh put serious strain on AC systems. We help homeowners stay cool with fast, reliable cooling services.

Air conditioning services include:

  • AC repair and troubleshooting
  • New system installation and replacement
  • Preventative maintenance
  • Efficiency evaluations and upgrades

Maintenance Plans for Year-Round Peace of Mind

Regular maintenance helps prevent breakdowns, improve efficiency, and extend the life of your HVAC and electrical systems. Our Peace of Mind Club makes it easy to stay ahead of issues before they turn into costly repairs.

Maintenance benefits include:

  • Seasonal HVAC inspections
  • Priority scheduling
  • Reduced repair costs
  • Improved system performance

Why Choose Dawson’s Electric & Air

Choosing a home service company is about more than just fixing a problem. It’s about trusting the people you invite into your home. At Dawson’s Electric & Air, we have built our reputation by showing up when it matters, doing the job right, and treating every home with care and respect.

  • Family-owned and operated with deep roots in the Raleigh community
  • Nearly two decades of experience serving local homes
  • Licensed HVAC and electrical technicians under one trusted team
  • Honest recommendations without pressure or surprise fees
  • Clear communication so you understand your options before work begins
  • Strong focus on safety, quality workmanship, and long-term solutions
  • Actively involved in supporting local schools, charities, and community programs

From quick repairs to full system replacements, our goal is simple. We want every customer to feel confident, informed, and taken care of from the first call to the final walkthrough.

Schedule HVAC or Electrical Service in Raleigh Today

If your home needs heating, cooling, or electrical service in Raleigh, Dawson’s Electric & Air is ready to help. Whether it is an urgent repair or planned maintenance, our team will make sure the job is done right.

Call 919-887-8284 or contact us to schedule service with a trusted local team.

Recent Jobs and Reviews in Raleigh, NC

Rated 5.0 out of 5 stars based on 99 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction and appreciation for the service provided. Customers consistently express gratitude for the professionalism, knowledge, and thoroughness demonstrated by the technicians. A dominant theme throughout the feedback is the expertise and clear communication skills of the service providers, with many reviewers highlighting how well problems were explained and how various options were presented without pressure or overselling. The promptness and responsiveness of the company stands out as a recurring positive element, with multiple customers noting same-day service and quick scheduling. Reviewers frequently emphasize the courteous, friendly, and respectful demeanor of the technicians, creating a welcoming and trustworthy experience. Many customers express strong loyalty and intent to use the service again, with several specifically mentioning their appreciation for working with a family-owned business. The sentiment of going "above and beyond" appears repeatedly, with customers feeling that technicians exceeded expectations through extra effort, extended hours, and genuine commitment to resolving issues. The overall tone is one of enthusiastic recommendation, with customers feeling confident, well-cared-for, and impressed by the quality of workmanship and customer service they received.

Job Locations and Reviews

Completed comprehensive heating and air maintenance on two residential HVAC systems (2015 and 2018 Carrier units). Performed 80-point inspection on each unit, cleaned outdoor coils and burners, verified and adjusted gas pressures to manufacturer specifications, and conducted full safety inspections of all mechanical and electrical components. Both systems are operating within normal parameters with all safety controls functioning properly.
Completed comprehensive heating and air maintenance on two residential HVAC systems (2015 and 2018 Carrier units). Performed 80-point inspection on each unit, cleaned outdoor coils and burners, verified and adjusted gas pressures to manufacturer specifications, and conducted full safety inspections of all mechanical and electrical components. Both systems are operating within normal parameters with all safety controls functioning properly.
Hayes H.
Hayes H. Checked in
Completed comprehensive heating and air maintenance on two residential HVAC systems (2015 and 2018 Carrier units). Performed 80-point inspection on each unit, cleaned outdoor coils and burners, verified and adjusted gas pressures to manufacturer specifications, and conducted full safety inspections of all mechanical and electrical components. Both systems are operating within normal parameters with all safety controls functioning properly.
Raleigh, NC 27606
Responded to emergency electrical service call for complete power loss to home with reported burning smell and sparking at main electrical panel. Upon arrival, confirmed tripped breakers and loss of power to entire residence except garage circuit. Inspected existing outdoor-mounted electrical panel and documented extensive oxidation, corrosion on bus bars and breaker connections, and heat damage consistent with arcing and poor connections. Panel showed significant age-related deterioration with discolored terminals and compromised electrical contacts creating dangerous conditions. Advised customer to contact utility company to verify service delivery and confirm power supply integrity before proceeding with repairs. Documented panel condition through photography showing corroded bus bars, worn breaker connections, and overall compromised electrical distribution system requiring immediate replacement. Discussed relocation options for new panel installation from exterior to interior gara
Responded to emergency electrical service call for complete power loss to home with reported burning smell and sparking at main electrical panel. Upon arrival, confirmed tripped breakers and loss of power to entire residence except garage circuit. Inspected existing outdoor-mounted electrical panel and documented extensive oxidation, corrosion on bus bars and breaker connections, and heat damage consistent with arcing and poor connections. Panel showed significant age-related deterioration with discolored terminals and compromised electrical contacts creating dangerous conditions. Advised customer to contact utility company to verify service delivery and confirm power supply integrity before proceeding with repairs. Documented panel condition through photography showing corroded bus bars, worn breaker connections, and overall compromised electrical distribution system requiring immediate replacement. Discussed relocation options for new panel installation from exterior to interior gara
Bryant C.
Bryant C. Checked in
Responded to emergency electrical service call for complete power loss to home with reported burning smell and sparking at main electrical panel. Upon arrival, confirmed tripped breakers and loss of power to entire residence except garage circuit. Inspected existing outdoor-mounted electrical panel and documented extensive oxidation, corrosion on bus bars and breaker connections, and heat damage consistent with arcing and poor connections. Panel showed significant age-related deterioration with discolored terminals and compromised electrical contacts creating dangerous conditions. Advised customer to contact utility company to verify service delivery and confirm power supply integrity before proceeding with repairs. Documented panel condition through photography showing corroded bus bars, worn breaker connections, and overall compromised electrical distribution system requiring immediate replacement. Discussed relocation options for new panel installation from exterior to interior gara
Raleigh, NC 27603
Completed comprehensive heating and air maintenance on downstairs unit, including 80-point inspection, outdoor coil cleaning, burner cleaning, and gas pressure adjustments as needed. Verified system amperage at 5.76A and performed thorough safety inspections of all refrigerant lines, electrical connections, and HVAC components. All systems operating within normal parameters upon completion.
Completed comprehensive heating and air maintenance on downstairs unit, including 80-point inspection, outdoor coil cleaning, burner cleaning, and gas pressure adjustments as needed. Verified system amperage at 5.76A and performed thorough safety inspections of all refrigerant lines, electrical connections, and HVAC components. All systems operating within normal parameters upon completion.
Hayes H.
Hayes H. Checked in
Completed comprehensive heating and air maintenance on downstairs unit, including 80-point inspection, outdoor coil cleaning, burner cleaning, and gas pressure adjustments as needed. Verified system amperage at 5.76A and performed thorough safety inspections of all refrigerant lines, electrical connections, and HVAC components. All systems operating within normal parameters upon completion.
Raleigh, NC 27606
Responded to service call for thermostat wire damage affecting upstairs HVAC system. Upon arrival, confirmed thermostat wire had been accidentally severed, resulting in loss of communication between thermostat and outdoor condensing unit. Repaired damaged low-voltage thermostat wiring, restored proper connections, and verified system operation. Tested upstairs unit for proper heating/cooling functionality and confirmed thermostat communication was fully restored.
Responded to service call for thermostat wire damage affecting upstairs HVAC system. Upon arrival, confirmed thermostat wire had been accidentally severed, resulting in loss of communication between thermostat and outdoor condensing unit. Repaired damaged low-voltage thermostat wiring, restored proper connections, and verified system operation. Tested upstairs unit for proper heating/cooling functionality and confirmed thermostat communication was fully restored.
Thomas M.
Thomas M. Checked in
Responded to service call for thermostat wire damage affecting upstairs HVAC system. Upon arrival, confirmed thermostat wire had been accidentally severed, resulting in loss of communication between thermostat and outdoor condensing unit. Repaired damaged low-voltage thermostat wiring, restored proper connections, and verified system operation. Tested upstairs unit for proper heating/cooling functionality and confirmed thermostat communication was fully restored.
Raleigh, NC 27606
Completed comprehensive heating and air maintenance including full 80-point inspection on HVAC unit. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and thorough safety inspections. Inspected capacitor (65/5 MFD), contactor, and electrical connections within outdoor unit, confirming all components operating within normal parameters. Verified electrical panel and circuit breaker configuration functioning properly with no issues identified.
Completed comprehensive heating and air maintenance including full 80-point inspection on HVAC unit. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and thorough safety inspections. Inspected capacitor (65/5 MFD), contactor, and electrical connections within outdoor unit, confirming all components operating within normal parameters. Verified electrical panel and circuit breaker configuration functioning properly with no issues identified.
Thomas M.
Thomas M. Checked in
Completed comprehensive heating and air maintenance including full 80-point inspection on HVAC unit. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and thorough safety inspections. Inspected capacitor (65/5 MFD), contactor, and electrical connections within outdoor unit, confirming all components operating within normal parameters. Verified electrical panel and circuit breaker configuration functioning properly with no issues identified.
Raleigh, NC 27603
Raleigh, NC - Returned to property to complete installation of breaker lock as previously scheduled. Located electrical panel and successfully installed locking device on main circuit breaker to prevent unauthorized access or accidental disconnection. Verified proper operation of lock mechanism and confirmed all existing circuit breakers remained accessible for emergency use while main breaker is now secured. Panel labeling system was noted to be well-organized with clear circuit identification for future reference.
Tim D.
Tim D. Checked in
Returned to property to complete installation of breaker lock as previously scheduled. Located electrical panel and successfully installed locking device on main circuit breaker to prevent unauthorized access or accidental disconnection. Verified proper operation of lock mechanism and confirmed all existing circuit breakers remained accessible for emergency use while main breaker is now secured. Panel labeling system was noted to be well-organized with clear circuit identification for future reference.
Raleigh, NC 27606
Completed comprehensive spring maintenance on two 6-year-old HVAC systems including full 80-point inspections on both units. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and complete safety inspections on all equipment. During inspection, documented heavily contaminated ductwork showing significant accumulation of dirt, dust, and possible microbial growth throughout interior surfaces, and photographed return air vent condition for customer records.
Completed comprehensive spring maintenance on two 6-year-old HVAC systems including full 80-point inspections on both units. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and complete safety inspections on all equipment. During inspection, documented heavily contaminated ductwork showing significant accumulation of dirt, dust, and possible microbial growth throughout interior surfaces, and photographed return air vent condition for customer records.
Hayes H.
Hayes H. Checked in
Completed comprehensive spring maintenance on two 6-year-old HVAC systems including full 80-point inspections on both units. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and complete safety inspections on all equipment. During inspection, documented heavily contaminated ductwork showing significant accumulation of dirt, dust, and possible microbial growth throughout interior surfaces, and photographed return air vent condition for customer records.
Raleigh, NC 27606
Completed comprehensive heating and air maintenance including 80-point inspection on split-level system. Performed outdoor coil cleaning with water treatment, burner cleaning, gas pressure adjustments, and thorough safety inspections on both units. Customer reported upstairs running warmer than normal, potentially due to inadequate attic insulation; all mechanical components found operating within manufacturer specifications.
Completed comprehensive heating and air maintenance including 80-point inspection on split-level system. Performed outdoor coil cleaning with water treatment, burner cleaning, gas pressure adjustments, and thorough safety inspections on both units. Customer reported upstairs running warmer than normal, potentially due to inadequate attic insulation; all mechanical components found operating within manufacturer specifications.
Hayes H.
Hayes H. Checked in
Completed comprehensive heating and air maintenance including 80-point inspection on split-level system. Performed outdoor coil cleaning with water treatment, burner cleaning, gas pressure adjustments, and thorough safety inspections on both units. Customer reported upstairs running warmer than normal, potentially due to inadequate attic insulation; all mechanical components found operating within manufacturer specifications.
Raleigh, NC 27606
Review
All Materials were on hand, No need to run to the shop for parts …
Cameron - Raleigh, NC 27610
Installed a dedicated 120V electrical outlet above the kitchen range to accommodate a new over-the-range microwave installation. Ran circuit from main electrical panel through exterior wall penetration, secured conduit and wiring per code requirements, and verified proper grounding and circuit protection.
Installed a dedicated 120V electrical outlet above the kitchen range to accommodate a new over-the-range microwave installation. Ran circuit from main electrical panel through exterior wall penetration, secured conduit and wiring per code requirements, and verified proper grounding and circuit protection.
Curtis E.
Curtis E. Checked in
Installed a dedicated 120V electrical outlet above the kitchen range to accommodate a new over-the-range microwave installation. Ran circuit from main electrical panel through exterior wall penetration, secured conduit and wiring per code requirements, and verified proper grounding and circuit protection.
Raleigh, NC 27610
Responded to no cooling call on 19-year-old single-zone system. Customer reported unit struggling to maintain temperature over weekend, then complete loss of cooling with only fan operation and minimal cool airflow. Performed system inspection and diagnostics on air handler unit, accessing lower compartment and internal components. Checked refrigerant lines, electrical connections, and filtration system during troubleshooting process.
Responded to no cooling call on 19-year-old single-zone system. Customer reported unit struggling to maintain temperature over weekend, then complete loss of cooling with only fan operation and minimal cool airflow. Performed system inspection and diagnostics on air handler unit, accessing lower compartment and internal components. Checked refrigerant lines, electrical connections, and filtration system during troubleshooting process.
Hayes H.
Hayes H. Checked in
Responded to no cooling call on 19-year-old single-zone system. Customer reported unit struggling to maintain temperature over weekend, then complete loss of cooling with only fan operation and minimal cool airflow. Performed system inspection and diagnostics on air handler unit, accessing lower compartment and internal components. Checked refrigerant lines, electrical connections, and filtration system during troubleshooting process.
Raleigh, NC 27610
Responded to a possible recall service call for a downstairs central air conditioning system with no cooling. Upon inspection, investigated potential drain line obstruction as suggested by recurring symptoms from previous service visit. Examined air handler unit interior components including blower assembly, ductwork connections, and insulation integrity. Documented HVAC system condition showing 6-9 year old equipment with visible dust accumulation on insulation and metal surfaces throughout the air handling compartment.
Responded to a possible recall service call for a downstairs central air conditioning system with no cooling. Upon inspection, investigated potential drain line obstruction as suggested by recurring symptoms from previous service visit. Examined air handler unit interior components including blower assembly, ductwork connections, and insulation integrity. Documented HVAC system condition showing 6-9 year old equipment with visible dust accumulation on insulation and metal surfaces throughout the air handling compartment.
Keith M.
Keith M. Checked in
Responded to a possible recall service call for a downstairs central air conditioning system with no cooling. Upon inspection, investigated potential drain line obstruction as suggested by recurring symptoms from previous service visit. Examined air handler unit interior components including blower assembly, ductwork connections, and insulation integrity. Documented HVAC system condition showing 6-9 year old equipment with visible dust accumulation on insulation and metal surfaces throughout the air handling compartment.
Raleigh, NC 27606
Responded to no cooling call with thermostat not powering on. Upon inspection, discovered condensate drain line completely blocked with organic debris and sediment buildup at the PVC termination point. Cleared obstruction from drain system, which had triggered the safety float switch and shut down the air handler. Verified proper drainage flow, reset system, and confirmed thermostat and cooling operation restored to normal function.
Responded to no cooling call with thermostat not powering on. Upon inspection, discovered condensate drain line completely blocked with organic debris and sediment buildup at the PVC termination point. Cleared obstruction from drain system, which had triggered the safety float switch and shut down the air handler. Verified proper drainage flow, reset system, and confirmed thermostat and cooling operation restored to normal function.
Hayes H.
Hayes H. Checked in
Responded to no cooling call with thermostat not powering on. Upon inspection, discovered condensate drain line completely blocked with organic debris and sediment buildup at the PVC termination point. Cleared obstruction from drain system, which had triggered the safety float switch and shut down the air handler. Verified proper drainage flow, reset system, and confirmed thermostat and cooling operation restored to normal function.
Raleigh, NC 27606
Responded to no cool call on 26-year-old system. Upon arrival, opened outdoor unit and performed diagnostic inspection of electrical components and control panel. Found heavily weathered equipment with significant dirt accumulation, corroded connections, and aged wiring throughout cabinet. Inspected contactors, relays, circuit boards, and control box showing wear consistent with unit age. Documented interior conditions of outdoor unit control panel for customer records and further assessment recommendations.
Responded to no cool call on 26-year-old system. Upon arrival, opened outdoor unit and performed diagnostic inspection of electrical components and control panel. Found heavily weathered equipment with significant dirt accumulation, corroded connections, and aged wiring throughout cabinet. Inspected contactors, relays, circuit boards, and control box showing wear consistent with unit age. Documented interior conditions of outdoor unit control panel for customer records and further assessment recommendations.
Hayes H.
Hayes H. Checked in
Responded to no cool call on 26-year-old system. Upon arrival, opened outdoor unit and performed diagnostic inspection of electrical components and control panel. Found heavily weathered equipment with significant dirt accumulation, corroded connections, and aged wiring throughout cabinet. Inspected contactors, relays, circuit boards, and control box showing wear consistent with unit age. Documented interior conditions of outdoor unit control panel for customer records and further assessment recommendations.
Raleigh, NC 27603
Responded to no cooling complaint on 8-year-old single-zone system where outdoor unit failed to restart after homeowner cycled breaker. Performed electrical diagnostics on outdoor unit control panel using multimeter to test voltage and continuity at terminal connections and control board. Condenser fan was reported spinning but unit not producing cooling prior to breaker reset, after which outdoor unit would not power on at all, indicating potential electrical fault or safety lockout condition requiring further troubleshooting of low voltage control circuit and compressor components.
Responded to no cooling complaint on 8-year-old single-zone system where outdoor unit failed to restart after homeowner cycled breaker. Performed electrical diagnostics on outdoor unit control panel using multimeter to test voltage and continuity at terminal connections and control board. Condenser fan was reported spinning but unit not producing cooling prior to breaker reset, after which outdoor unit would not power on at all, indicating potential electrical fault or safety lockout condition requiring further troubleshooting of low voltage control circuit and compressor components.
Thomas M.
Thomas M. Checked in
Responded to no cooling complaint on 8-year-old single-zone system where outdoor unit failed to restart after homeowner cycled breaker. Performed electrical diagnostics on outdoor unit control panel using multimeter to test voltage and continuity at terminal connections and control board. Condenser fan was reported spinning but unit not producing cooling prior to breaker reset, after which outdoor unit would not power on at all, indicating potential electrical fault or safety lockout condition requiring further troubleshooting of low voltage control circuit and compressor components.
Raleigh, NC 27610
Responded to electrical safety concern involving outdoor fountain pump that had failed and was causing electrical shock hazard when water was present. Inspected main electrical panel and circuit breaker configuration to identify circuit serving the fountain, which appeared to be tied into front porch lighting circuit. Documented panel condition and existing wiring configuration with photographs showing dual-column breaker arrangement and current circuit organization. Advised on proper circuit isolation requirements and safe pump replacement procedures to eliminate shock hazard and restore fountain operation.
Responded to electrical safety concern involving outdoor fountain pump that had failed and was causing electrical shock hazard when water was present. Inspected main electrical panel and circuit breaker configuration to identify circuit serving the fountain, which appeared to be tied into front porch lighting circuit. Documented panel condition and existing wiring configuration with photographs showing dual-column breaker arrangement and current circuit organization. Advised on proper circuit isolation requirements and safe pump replacement procedures to eliminate shock hazard and restore fountain operation.
Bryant C.
Bryant C. Checked in
Responded to electrical safety concern involving outdoor fountain pump that had failed and was causing electrical shock hazard when water was present. Inspected main electrical panel and circuit breaker configuration to identify circuit serving the fountain, which appeared to be tied into front porch lighting circuit. Documented panel condition and existing wiring configuration with photographs showing dual-column breaker arrangement and current circuit organization. Advised on proper circuit isolation requirements and safe pump replacement procedures to eliminate shock hazard and restore fountain operation.
Raleigh, NC 27612
Raleigh, NC - Completed line hide installation for mini split system that was previously installed but left exposed due to ongoing renovations. Installed proper insulation covering and secured refrigerant lines along exterior wall, ensuring all pipes are properly protected and aesthetically concealed per standard installation practices.
Fred S.
Fred S. Checked in
Completed line hide installation for mini split system that was previously installed but left exposed due to ongoing renovations. Installed proper insulation covering and secured refrigerant lines along exterior wall, ensuring all pipes are properly protected and aesthetically concealed per standard installation practices.
Raleigh, NC 27608
Responded to no cooling call for downstairs central air system that lost power overnight with dead thermostat display. Upon arrival, inspected exterior electrical disconnects and utility connections shown in service photos. Diagnosed complete loss of power to HVAC system despite no tripped breakers at main panel. Traced electrical supply from meter through exterior junction boxes and conduit routing to air handler location. Found blown fuse in equipment disconnect, likely caused by electrical surge or component failure in 6-9 year old unit. Replaced fuse, restored power to system, and verified thermostat display returned to normal operation. Tested system startup sequence and confirmed air handler and condensing unit both energized properly with cooling cycle initiated successfully. System returned to normal cooling operation.
Responded to no cooling call for downstairs central air system that lost power overnight with dead thermostat display. Upon arrival, inspected exterior electrical disconnects and utility connections shown in service photos. Diagnosed complete loss of power to HVAC system despite no tripped breakers at main panel. Traced electrical supply from meter through exterior junction boxes and conduit routing to air handler location. Found blown fuse in equipment disconnect, likely caused by electrical surge or component failure in 6-9 year old unit. Replaced fuse, restored power to system, and verified thermostat display returned to normal operation. Tested system startup sequence and confirmed air handler and condensing unit both energized properly with cooling cycle initiated successfully. System returned to normal cooling operation.
Keith M.
Keith M. Checked in
Responded to no cooling call for downstairs central air system that lost power overnight with dead thermostat display. Upon arrival, inspected exterior electrical disconnects and utility connections shown in service photos. Diagnosed complete loss of power to HVAC system despite no tripped breakers at main panel. Traced electrical supply from meter through exterior junction boxes and conduit routing to air handler location. Found blown fuse in equipment disconnect, likely caused by electrical surge or component failure in 6-9 year old unit. Replaced fuse, restored power to system, and verified thermostat display returned to normal operation. Tested system startup sequence and confirmed air handler and condensing unit both energized properly with cooling cycle initiated successfully. System returned to normal cooling operation.
Raleigh, NC 27606
Installed a dedicated 30-amp circuit in conduit along the garage wall and mounted an industrial-rated EV charger outlet to support electric vehicle charging. Work was completed per code requirements with proper permitting.
Installed a dedicated 30-amp circuit in conduit along the garage wall and mounted an industrial-rated EV charger outlet to support electric vehicle charging. Work was completed per code requirements with proper permitting.
Bryant C.
Bryant C. Checked in
Installed a dedicated 30-amp circuit in conduit along the garage wall and mounted an industrial-rated EV charger outlet to support electric vehicle charging. Work was completed per code requirements with proper permitting.
Raleigh, NC 27603
Raleigh, NC - Completed diagnostic and site assessment for EV charger installation in garage. Evaluated existing electrical panel located near entry door on back wall, confirmed panel capacity and available breaker positions for dedicated EV charging circuit. Customer-supplied charger was verified on-site and ready for installation. Documented existing panel configuration with circuit labeling and assessed electrical infrastructure compatibility for the charging system requirements.
Bryant C.
Bryant C. Checked in
Completed diagnostic and site assessment for EV charger installation in garage. Evaluated existing electrical panel located near entry door on back wall, confirmed panel capacity and available breaker positions for dedicated EV charging circuit. Customer-supplied charger was verified on-site and ready for installation. Documented existing panel configuration with circuit labeling and assessed electrical infrastructure compatibility for the charging system requirements.
Raleigh, NC 27603
Responded to no cool call for single-zone residential air conditioning system with reduced cooling capacity. Accessed air handler unit in crawl space and performed diagnostic inspection of blower assembly and ductwork components. Inspected blower wheel for debris accumulation, proper rotation, and airflow restriction. Examined supply plenum, duct connections, and sealed joints for air leakage or compromised insulation affecting system performance.
Responded to no cool call for single-zone residential air conditioning system with reduced cooling capacity. Accessed air handler unit in crawl space and performed diagnostic inspection of blower assembly and ductwork components. Inspected blower wheel for debris accumulation, proper rotation, and airflow restriction. Examined supply plenum, duct connections, and sealed joints for air leakage or compromised insulation affecting system performance.
Thomas M.
Thomas M. Checked in
Responded to no cool call for single-zone residential air conditioning system with reduced cooling capacity. Accessed air handler unit in crawl space and performed diagnostic inspection of blower assembly and ductwork components. Inspected blower wheel for debris accumulation, proper rotation, and airflow restriction. Examined supply plenum, duct connections, and sealed joints for air leakage or compromised insulation affecting system performance.
Raleigh, NC 27608
Responded to garage circuit breaker tripping when refrigerator was plugged in. Diagnosed overloaded circuit and confirmed breaker functionality. Reviewed and updated previous estimate for 200 amp service replacement with 200 amp panel installation in garage, including meter/panel combo, grounding system with ground rods, gas line safety wire, whole home surge protection, copper busbars and breakers, permit coordination, and feeder wire installation.
Responded to garage circuit breaker tripping when refrigerator was plugged in. Diagnosed overloaded circuit and confirmed breaker functionality. Reviewed and updated previous estimate for 200 amp service replacement with 200 amp panel installation in garage, including meter/panel combo, grounding system with ground rods, gas line safety wire, whole home surge protection, copper busbars and breakers, permit coordination, and feeder wire installation.
Charlie B.
Charlie B. Checked in
Responded to garage circuit breaker tripping when refrigerator was plugged in. Diagnosed overloaded circuit and confirmed breaker functionality. Reviewed and updated previous estimate for 200 amp service replacement with 200 amp panel installation in garage, including meter/panel combo, grounding system with ground rods, gas line safety wire, whole home surge protection, copper busbars and breakers, permit coordination, and feeder wire installation.
Raleigh, NC 27613
Raleigh, NC - Responded to commercial lighting service request for facility requiring replacement of 24-36 fluorescent tube bulbs. Coordinated scheduling with customer to accommodate business hours closing at 4 PM, ultimately rescheduling appointment for following week. Assessed lighting requirements and researched appropriate replacement products, identifying 4-foot T8 LED tubes with emergency battery backup capability as suitable solution for facility needs.
Tim D.
Tim D. Checked in
Responded to commercial lighting service request for facility requiring replacement of 24-36 fluorescent tube bulbs. Coordinated scheduling with customer to accommodate business hours closing at 4 PM, ultimately rescheduling appointment for following week. Assessed lighting requirements and researched appropriate replacement products, identifying 4-foot T8 LED tubes with emergency battery backup capability as suitable solution for facility needs.
Raleigh, NC 27610
Responded to no cooling complaint on 10-year-old residential air conditioning system. Upon arrival, performed diagnostic testing using digital multimeter to check electrical components. Tested capacitor readings and found unit operational after inspection. Cleaned debris from outdoor unit housing and verified proper airflow through return air grill, which showed accumulated dust buildup from normal operation.
Responded to no cooling complaint on 10-year-old residential air conditioning system. Upon arrival, performed diagnostic testing using digital multimeter to check electrical components. Tested capacitor readings and found unit operational after inspection. Cleaned debris from outdoor unit housing and verified proper airflow through return air grill, which showed accumulated dust buildup from normal operation.
Hayes H.
Hayes H. Checked in
Responded to no cooling complaint on 10-year-old residential air conditioning system. Upon arrival, performed diagnostic testing using digital multimeter to check electrical components. Tested capacitor readings and found unit operational after inspection. Cleaned debris from outdoor unit housing and verified proper airflow through return air grill, which showed accumulated dust buildup from normal operation.
raleigh, NC 27612
Responded to service call for water heater inspection under maintenance agreement. Upon arrival, coordinated with family member present at property as primary contact was unavailable due to work and school commitments. Conducted thorough assessment of Rheem water heater unit located in utility closet.

Inspection revealed significant moisture condensation on exterior tank surface with water droplets and wet patches throughout the unit. Observed advanced corrosion on manufacturer specification plate with brownish discoloration indicating prolonged exposure to moisture. Base platform showed extensive deterioration including white powdery residue, corrosion deposits, and orange-brown rust accumulation suggesting chronic water exposure or leakage.

Verified electrical connections including ground wire and power supply wiring to unit. Inspected copper plumbing connections and wall-mounted junction box for proper installation and safety compliance. Documented equipment condition with detaile
Responded to service call for water heater inspection under maintenance agreement. Upon arrival, coordinated with family member present at property as primary contact was unavailable due to work and school commitments. Conducted thorough assessment of Rheem water heater unit located in utility closet.

Inspection revealed significant moisture condensation on exterior tank surface with water droplets and wet patches throughout the unit. Observed advanced corrosion on manufacturer specification plate with brownish discoloration indicating prolonged exposure to moisture. Base platform showed extensive deterioration including white powdery residue, corrosion deposits, and orange-brown rust accumulation suggesting chronic water exposure or leakage.

Verified electrical connections including ground wire and power supply wiring to unit. Inspected copper plumbing connections and wall-mounted junction box for proper installation and safety compliance. Documented equipment condition with detaile
Aaron P.
Aaron P. Checked in
Responded to service call for water heater inspection under maintenance agreement. Upon arrival, coordinated with family member present at property as primary contact was unavailable due to work and school commitments. Conducted thorough assessment of Rheem water heater unit located in utility closet. Inspection revealed significant moisture condensation on exterior tank surface with water droplets and wet patches throughout the unit. Observed advanced corrosion on manufacturer specification plate with brownish discoloration indicating prolonged exposure to moisture. Base platform showed extensive deterioration including white powdery residue, corrosion deposits, and orange-brown rust accumulation suggesting chronic water exposure or leakage. Verified electrical connections including ground wire and power supply wiring to unit. Inspected copper plumbing connections and wall-mounted junction box for proper installation and safety compliance. Documented equipment condition with detaile
Raleigh, NC 27603
Raleigh, NC - Completed thermostat replacement with new Lennox digital touchscreen unit and successfully configured WiFi connectivity. Installed disconnect plate as requested and verified all system functions operating properly, including temperature display, humidity readings, and wireless communication features.
Connor G.
Connor G. Checked in
Completed thermostat replacement with new Lennox digital touchscreen unit and successfully configured WiFi connectivity. Installed disconnect plate as requested and verified all system functions operating properly, including temperature display, humidity readings, and wireless communication features.
Raleigh, NC 27603
Review
Aaron was very efficient, knowledgeable and got us back in the right direction. Apparently I had been using the wrong “merv” filter and didn’t even know it! I did not feel like he was trying to just sell me a new unit, but the fact he really tried to repair what we had! Very appreciative to him for coming so quickly and cooling us down again.
Joy - Raleigh, NC 27603
Review
I had a great experience and couldn’t be happier with the service! From the moment Charles arrived, he was friendly, professional, and made me feel completely at ease. He took the time to thoroughly explain everything he was doing and walked me through the estimates in detail, making sure I understood exactly what was needed and why.
Jessica - Raleigh, NC 27603
Review
Aaron provided the maintenance today for my “piece of mind” plan. He was friendly, courteous, and so quiet I barely knew he was working. Before and after photos were proof he did! Thank you Aaron for doing such a thorough and professional job!
Brenda - Raleigh, NC 27603
Review
Our safety inspection through the membership plan is well worth it especially when someone like Charlie shows up at your door! Charlie is not only knowledgeable, he shares his honest opinions on what should be replaced and why. He isn’t pushy and gave us a complete rundown of our home’s electrical safety needs. We felt so comfortable having him in our home. He is super friendly and pretty funny too! Our new puppy took a special liking to him as well! (sorry about that lol) Highly recommend Charlie!!
Erin - Raleigh, NC 27613
Review
Very professional quick to resolve.
Noah - Raleigh, NC 27604
Review
Bryant was prompt, professional, respectful, and efficient. Couldn't ask for more!
Stacey - Raleigh, NC 27607
Review
Thomas did a great job with the summer seasonal tuneup of our three air conditioning systems. He really took the time to make sure everything was up to par and ready to go for the warm season.
Christer - Raleigh, NC 27612
Review
Excellent Experience!
Mike - Raleigh, NC 27603
Review
Aaron was very good and understood what I told him. Thanks for all you do
Robin - Raleigh, NC 27607
Review
I have had many service people come to my house and work, Jeff Lawrence was definitely one of the best. Very courteous and willing to answer any questions I had. Dawson Electric is lucky to have him on their staff. Great Job.
Robert - Raleigh, NC 27606
Review
Keith provided excellent service today. It’s so nice to know both our heating and cooling units are working as they should. The service was excellent.
Janet - Raleigh, NC 27615
Review
LIFESAVERS! If I could give 6 stars, I would. Nick was amazing and I'm so thankful to have found people who care. He was here ALL day getting our power restored and putting up with the chaos of my family. 🙂 VERY HAPPY!
Renee Sember - Raleigh, NC 27606
Response from Dawson's Electric & Air:

Renee, wow! Thank you so much for this incredible review! We’re beyond grateful for your kind words and are so glad Nick was able to take care of everything and get your power restored. Spending the whole day to make sure your home was safe and up and running is exactly the level of service we strive for, and we’re thrilled to hear he made such a positive impact. We truly appreciate your patience and hospitality while he worked through it all (family chaos included 😊). It means a lot to know you felt cared for throughout the process. Thank you again for trusting Dawson’s, we’re always here when you need us!

Review
Curtis is very knowledgeable and helpful! He figured out what was wrong almost immediately and solved the problem. He really knows his stuff! Today he had Preston with him and he helped as well (his height is a true asset!). Always impressed by Dawson’s employees! And a special thank you to Amanda for calling Curtis back for me so quickly! Very happy with Dawson company!
Louise - Raleigh, NC 27603
Review
All servicemen-technicians provide services that can be trusted. They always thoroughly explain the work & answer any of my questions . They just completed electrical upgrades to my older home. Everyone at Dawson’s makes me feel that I can have Better “Peace of Mind!”
Evelyn - Raleigh, NC 27606
Review
These guys did a great job. Cleaned up everything and looks great.
Robert - Raleigh, NC 27606
Review
I enjoyed meeting Aaron today, he was very friendly and professional. He arrived on time and performed the work requested. I appreciate him pointing out a plumbing problem about which I was unaware.
James - Raleigh, NC 27617
Review
I had Dawson Electric install a generator interlock and outside inlet for my generator. Charlie visited to estimate the Job. He was personable and professional. He had to come back to complete the job after permitting was done and the parts arrived. He did the work with another electrician and from what I could tell did an excellent job. I
James - Raleigh, NC 27617
Review
Excellent Servince and Attention.
Dan - Raleigh, NC 27612
Review
Aaron was incredible. He's always very honest and answers all of my questions.
Jim - Raleigh, NC 27603
Review
Fantastic service for the estimate. Very thorough.
Robert - Raleigh, NC 27606
Review
Excellent service
Dustin - Raleigh, NC 27606
Review
Jonathan has worked with me several times, and every time he is thorough, knowledgeable, and completely professional. I am always confident that his work is done properly, safely, and to the highest standards.
Beth - Raleigh, NC 27612
Review
We would have him back again.
Jeff - Raleigh, NC 27603
Review
Excellent customer service
Brent - Raleigh, NC 27614
Review
It was nice to have him set everything up ahead of time and get to business. He gave several quotes on the lights that worked well for us. He's welcome back anytime!
Jeff - Raleigh, NC 27603