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Raleigh, NC HVAC

green-stars

Keeping Raleigh Homes Comfortable & Powered Since 2005

We've been serving Raleigh homeowners for nearly 20 years with 5 Star AC and licensed electrician services, and we understand what it takes to keep homes in this area running smoothly.

From humid summers that push air conditioners to their limits to occasional cold snaps that test heating systems, we've seen it all. Whether you need emergency HVAC repair, furnace tune-ups, or electrical panel upgrades, we bring honest service and quality workmanship to every job.

We don't believe in high-pressure sales or surprise fees. Just straightforward answers about what your home needs and upfront pricing before we start work. Our licensed technicians show up on time, do the job right, and explain everything in plain English. From outlet installations to complete HVAC replacements, we handle it all with old-fashioned values.

Ready to get your home taken care of?

Give us a call at 919-887-8284 .

Frequently Asked Questions from Raleigh Homeowners

Our HVAC Services for Raleigh Homes

Raleigh weather can be unpredictable, and your HVAC system needs to keep up. We provide full-service heating and cooling solutions designed for North Carolina homes.

Heating Services

We repair, install, and maintain all major heating systems, including furnaces and heat pumps. Whether your system is not producing heat, struggling to keep up during extreme cold, or due for routine maintenance, our team will diagnose the issue and walk you through your options.

Heating services include:

  • Furnace repair and replacement
  • Heat pump repair and installation
  • No heat diagnostics
  • Heating maintenance and seasonal inspections

Air Conditioning Services

Summers in Raleigh put serious strain on AC systems. We help homeowners stay cool with fast, reliable cooling services.

Air conditioning services include:

  • AC repair and troubleshooting
  • New system installation and replacement
  • Preventative maintenance
  • Efficiency evaluations and upgrades

Maintenance Plans for Year-Round Peace of Mind

Regular maintenance helps prevent breakdowns, improve efficiency, and extend the life of your HVAC and electrical systems. Our Peace of Mind Club makes it easy to stay ahead of issues before they turn into costly repairs.

Maintenance benefits include:

  • Seasonal HVAC inspections
  • Priority scheduling
  • Reduced repair costs
  • Improved system performance

Why Choose Dawson’s Electric & Air

Choosing a home service company is about more than just fixing a problem. It’s about trusting the people you invite into your home. At Dawson’s Electric & Air, we have built our reputation by showing up when it matters, doing the job right, and treating every home with care and respect.

  • Family-owned and operated with deep roots in the Raleigh community
  • Nearly two decades of experience serving local homes
  • Licensed HVAC and electrical technicians under one trusted team
  • Honest recommendations without pressure or surprise fees
  • Clear communication so you understand your options before work begins
  • Strong focus on safety, quality workmanship, and long-term solutions
  • Actively involved in supporting local schools, charities, and community programs

From quick repairs to full system replacements, our goal is simple. We want every customer to feel confident, informed, and taken care of from the first call to the final walkthrough.

Schedule HVAC or Electrical Service in Raleigh Today

If your home needs heating, cooling, or electrical service in Raleigh, Dawson’s Electric & Air is ready to help. Whether it is an urgent repair or planned maintenance, our team will make sure the job is done right.

Call 919-887-8284 or contact us to schedule service with a trusted local team.

Recent Jobs and Reviews in Raleigh, NC

Rated 5.0 out of 5 stars based on 100 customer reviews

Job Locations and Reviews

Completed comprehensive heating and air maintenance on 2022 system including full 80-point inspection, outdoor coil cleaning, and burner cleaning. Verified and adjusted gas pressures to manufacturer specifications, performed all required safety inspections, and tested refrigerant pressures and temperatures using digital manifold gauges to ensure optimal system performance.
Completed comprehensive heating and air maintenance on 2022 system including full 80-point inspection, outdoor coil cleaning, and burner cleaning. Verified and adjusted gas pressures to manufacturer specifications, performed all required safety inspections, and tested refrigerant pressures and temperatures using digital manifold gauges to ensure optimal system performance.
Thomas M.
Thomas M. Checked in
Completed comprehensive heating and air maintenance on 2022 system including full 80-point inspection, outdoor coil cleaning, and burner cleaning. Verified and adjusted gas pressures to manufacturer specifications, performed all required safety inspections, and tested refrigerant pressures and temperatures using digital manifold gauges to ensure optimal system performance.
Raleigh, NC 27608
Installed a new 120V electrical outlet in garage to provide power for a new garage door opener. Ran electrical wiring from the main panel located in the garage to the designated wall location, installed junction box, and terminated connections to a standard duplex receptacle. Verified proper grounding, tested circuit functionality, and ensured all work met current electrical code requirements.
Installed a new 120V electrical outlet in garage to provide power for a new garage door opener. Ran electrical wiring from the main panel located in the garage to the designated wall location, installed junction box, and terminated connections to a standard duplex receptacle. Verified proper grounding, tested circuit functionality, and ensured all work met current electrical code requirements.
Isaac W.
Isaac W. Checked in
Installed a new 120V electrical outlet in garage to provide power for a new garage door opener. Ran electrical wiring from the main panel located in the garage to the designated wall location, installed junction box, and terminated connections to a standard duplex receptacle. Verified proper grounding, tested circuit functionality, and ensured all work met current electrical code requirements.
Raleigh, NC 27613
Conducted site assessment for EV charger installation in garage of 1984 residential property. Evaluated existing electrical panel located adjacent to garage area and confirmed adequate capacity and proper grounding for Level 2 charging equipment. Inspected main service disconnect, verified panel condition, and assessed branch circuit availability for dedicated 240V circuit installation to support customer-provided charging unit.
Conducted site assessment for EV charger installation in garage of 1984 residential property. Evaluated existing electrical panel located adjacent to garage area and confirmed adequate capacity and proper grounding for Level 2 charging equipment. Inspected main service disconnect, verified panel condition, and assessed branch circuit availability for dedicated 240V circuit installation to support customer-provided charging unit.
Bryant C.
Bryant C. Checked in
Conducted site assessment for EV charger installation in garage of 1984 residential property. Evaluated existing electrical panel located adjacent to garage area and confirmed adequate capacity and proper grounding for Level 2 charging equipment. Inspected main service disconnect, verified panel condition, and assessed branch circuit availability for dedicated 240V circuit installation to support customer-provided charging unit.
Raleigh, NC 27615
Replaced failing condensate pump on HVAC system. Installed new pump unit with proper electrical connection to ceiling-mounted outlet and configured PVC drainage piping with appropriate fittings and primer to ensure reliable condensate removal from the air handler.
Replaced failing condensate pump on HVAC system. Installed new pump unit with proper electrical connection to ceiling-mounted outlet and configured PVC drainage piping with appropriate fittings and primer to ensure reliable condensate removal from the air handler.
Thomas M.
Thomas M. Checked in
Replaced failing condensate pump on HVAC system. Installed new pump unit with proper electrical connection to ceiling-mounted outlet and configured PVC drainage piping with appropriate fittings and primer to ensure reliable condensate removal from the air handler.
Raleigh, NC 27613
Completed annual 32-point electrical system evaluation on 1989 residential property, including comprehensive electrical panel maintenance with torque verification and connection inspection. Performed GFCI outlet and breaker testing to confirm shock protection functionality, arc fault breaker testing for fire protection verification, and smoke/CO detector maintenance with battery replacement and operational testing. Inspected previously installed outlet per homeowner request, confirming proper installation and safe operation. Additionally completed customer-supplied light bulb replacement on fixtures up to 12 feet and ceiling fan cleaning service up to 12 feet. All electrical systems tested and verified to be operating within normal parameters with no deficiencies identified.
Completed annual 32-point electrical system evaluation on 1989 residential property, including comprehensive electrical panel maintenance with torque verification and connection inspection. Performed GFCI outlet and breaker testing to confirm shock protection functionality, arc fault breaker testing for fire protection verification, and smoke/CO detector maintenance with battery replacement and operational testing. Inspected previously installed outlet per homeowner request, confirming proper installation and safe operation. Additionally completed customer-supplied light bulb replacement on fixtures up to 12 feet and ceiling fan cleaning service up to 12 feet. All electrical systems tested and verified to be operating within normal parameters with no deficiencies identified.
Charlie B.
Charlie B. Checked in
Completed annual 32-point electrical system evaluation on 1989 residential property, including comprehensive electrical panel maintenance with torque verification and connection inspection. Performed GFCI outlet and breaker testing to confirm shock protection functionality, arc fault breaker testing for fire protection verification, and smoke/CO detector maintenance with battery replacement and operational testing. Inspected previously installed outlet per homeowner request, confirming proper installation and safe operation. Additionally completed customer-supplied light bulb replacement on fixtures up to 12 feet and ceiling fan cleaning service up to 12 feet. All electrical systems tested and verified to be operating within normal parameters with no deficiencies identified.
Raleigh, NC 27606
Responded to no-cool call on upstairs unit. Upon arrival, found thermostat in off position and system not operational. Performed electrical diagnostics using multimeter at outdoor condensing unit, measuring voltage at 86.5V, indicating low voltage supply issue. Inspected electrical panel and verified circuit breaker positions for A/C and furnace circuits. Restored power to system, confirmed proper voltage supply, and verified unit returned to normal cooling operation with thermostat responding correctly.
Responded to no-cool call on upstairs unit. Upon arrival, found thermostat in off position and system not operational. Performed electrical diagnostics using multimeter at outdoor condensing unit, measuring voltage at 86.5V, indicating low voltage supply issue. Inspected electrical panel and verified circuit breaker positions for A/C and furnace circuits. Restored power to system, confirmed proper voltage supply, and verified unit returned to normal cooling operation with thermostat responding correctly.
Connor G.
Connor G. Checked in
Responded to no-cool call on upstairs unit. Upon arrival, found thermostat in off position and system not operational. Performed electrical diagnostics using multimeter at outdoor condensing unit, measuring voltage at 86.5V, indicating low voltage supply issue. Inspected electrical panel and verified circuit breaker positions for A/C and furnace circuits. Restored power to system, confirmed proper voltage supply, and verified unit returned to normal cooling operation with thermostat responding correctly.
Raleigh, NC 27606
Completed comprehensive lighting upgrade at fitness studio facility during scheduled closure. Disconnected and removed fifteen existing can lights, extended wiring from existing junction boxes, and installed fifteen Govee color-adjustable LED fixtures throughout main studio space. Installed three new switches in main studio area and one specialty dimmer control in front reception area for enhanced lighting management. Mounted two customer-provided pendant fixtures and repositioned track lighting heads for optimal illumination coverage. All circuits tested and verified operational at electrical panel, ensuring proper functionality of new lighting controls and fixtures throughout facility.
Completed comprehensive lighting upgrade at fitness studio facility during scheduled closure. Disconnected and removed fifteen existing can lights, extended wiring from existing junction boxes, and installed fifteen Govee color-adjustable LED fixtures throughout main studio space. Installed three new switches in main studio area and one specialty dimmer control in front reception area for enhanced lighting management. Mounted two customer-provided pendant fixtures and repositioned track lighting heads for optimal illumination coverage. All circuits tested and verified operational at electrical panel, ensuring proper functionality of new lighting controls and fixtures throughout facility.
Preston C.
Preston C. Checked in
Completed comprehensive lighting upgrade at fitness studio facility during scheduled closure. Disconnected and removed fifteen existing can lights, extended wiring from existing junction boxes, and installed fifteen Govee color-adjustable LED fixtures throughout main studio space. Installed three new switches in main studio area and one specialty dimmer control in front reception area for enhanced lighting management. Mounted two customer-provided pendant fixtures and repositioned track lighting heads for optimal illumination coverage. All circuits tested and verified operational at electrical panel, ensuring proper functionality of new lighting controls and fixtures throughout facility.
Raleigh, NC 27617
Completed comprehensive heating and air maintenance on 2025 system, performing 80-point inspection on both indoor and outdoor units. Accessed attic-mounted air handler, cleaned outdoor condenser coils, performed burner cleaning, verified and adjusted gas pressures to manufacturer specifications, and conducted full safety inspections on all components. All systems operating within normal parameters with no deficiencies noted.
Completed comprehensive heating and air maintenance on 2025 system, performing 80-point inspection on both indoor and outdoor units. Accessed attic-mounted air handler, cleaned outdoor condenser coils, performed burner cleaning, verified and adjusted gas pressures to manufacturer specifications, and conducted full safety inspections on all components. All systems operating within normal parameters with no deficiencies noted.
Connor G.
Connor G. Checked in
Completed comprehensive heating and air maintenance on 2025 system, performing 80-point inspection on both indoor and outdoor units. Accessed attic-mounted air handler, cleaned outdoor condenser coils, performed burner cleaning, verified and adjusted gas pressures to manufacturer specifications, and conducted full safety inspections on all components. All systems operating within normal parameters with no deficiencies noted.
Raleigh, NC 27615
Installed dedicated electrical circuit and outlet in garage for security camera system mounted near ceiling at approximately 12-foot height. Ran new circuit from basement electrical panel to garage location, installed outlet box at elevated position for optimal camera placement, and verified proper grounding and circuit protection at panel.
Installed dedicated electrical circuit and outlet in garage for security camera system mounted near ceiling at approximately 12-foot height. Ran new circuit from basement electrical panel to garage location, installed outlet box at elevated position for optimal camera placement, and verified proper grounding and circuit protection at panel.
Bryant C.
Bryant C. Checked in
Installed dedicated electrical circuit and outlet in garage for security camera system mounted near ceiling at approximately 12-foot height. Ran new circuit from basement electrical panel to garage location, installed outlet box at elevated position for optimal camera placement, and verified proper grounding and circuit protection at panel.
Raleigh, NC 27606
Completed comprehensive whole home electrical inspection on 1989 residential property. Thoroughly evaluated main service panel, branch circuits, grounding systems, and all visible wiring throughout accessible areas of the home. Inspected crawl space conditions, noting exposed electrical wiring routed along floor joists, including red-colored conduit and multiple black and white conductors. Observed deteriorated insulation materials in crawl space area that may require attention for energy efficiency. Examined attic space electrical components and routing near masonry chimney structure, verifying proper clearances from insulation and HVAC ductwork. Documented findings with photographs for homeowner reference. Provided detailed assessment of electrical system condition and safety recommendations based on current code standards.
Completed comprehensive whole home electrical inspection on 1989 residential property. Thoroughly evaluated main service panel, branch circuits, grounding systems, and all visible wiring throughout accessible areas of the home. Inspected crawl space conditions, noting exposed electrical wiring routed along floor joists, including red-colored conduit and multiple black and white conductors. Observed deteriorated insulation materials in crawl space area that may require attention for energy efficiency. Examined attic space electrical components and routing near masonry chimney structure, verifying proper clearances from insulation and HVAC ductwork. Documented findings with photographs for homeowner reference. Provided detailed assessment of electrical system condition and safety recommendations based on current code standards.
Curtis E.
Curtis E. Checked in
Completed comprehensive whole home electrical inspection on 1989 residential property. Thoroughly evaluated main service panel, branch circuits, grounding systems, and all visible wiring throughout accessible areas of the home. Inspected crawl space conditions, noting exposed electrical wiring routed along floor joists, including red-colored conduit and multiple black and white conductors. Observed deteriorated insulation materials in crawl space area that may require attention for energy efficiency. Examined attic space electrical components and routing near masonry chimney structure, verifying proper clearances from insulation and HVAC ductwork. Documented findings with photographs for homeowner reference. Provided detailed assessment of electrical system condition and safety recommendations based on current code standards.
Raleigh, NC 27615
Completed comprehensive preventive maintenance on two HVAC systems (2022 and 2015 models), performing 80-point inspections on each unit including outdoor coil cleaning, burner cleaning, gas pressure adjustments, and full safety checks. Documented evaporator coil assembly with frost accumulation present on refrigerant line connections, indicating active cooling cycle operation. Observed water staining on drain pan insulation board, suggesting historical condensate activity; all components operating within normal parameters at time of inspection.
Completed comprehensive preventive maintenance on two HVAC systems (2022 and 2015 models), performing 80-point inspections on each unit including outdoor coil cleaning, burner cleaning, gas pressure adjustments, and full safety checks. Documented evaporator coil assembly with frost accumulation present on refrigerant line connections, indicating active cooling cycle operation. Observed water staining on drain pan insulation board, suggesting historical condensate activity; all components operating within normal parameters at time of inspection.
Thomas M.
Thomas M. Checked in
Completed comprehensive preventive maintenance on two HVAC systems (2022 and 2015 models), performing 80-point inspections on each unit including outdoor coil cleaning, burner cleaning, gas pressure adjustments, and full safety checks. Documented evaporator coil assembly with frost accumulation present on refrigerant line connections, indicating active cooling cycle operation. Observed water staining on drain pan insulation board, suggesting historical condensate activity; all components operating within normal parameters at time of inspection.
Raleigh, NC 27614
Replaced fluorescent light fixtures in walk-in closet with new recessed LED canister lights to provide improved illumination and modernized appearance. Additionally, replaced multiple non-functioning recessed ceiling fixtures throughout the residential property, restoring proper lighting functionality to affected areas.
Replaced fluorescent light fixtures in walk-in closet with new recessed LED canister lights to provide improved illumination and modernized appearance. Additionally, replaced multiple non-functioning recessed ceiling fixtures throughout the residential property, restoring proper lighting functionality to affected areas.
Charlie B.
Charlie B. Checked in
Replaced fluorescent light fixtures in walk-in closet with new recessed LED canister lights to provide improved illumination and modernized appearance. Additionally, replaced multiple non-functioning recessed ceiling fixtures throughout the residential property, restoring proper lighting functionality to affected areas.
Raleigh, NC 27613
Performed follow-up inspection on recently installed start assist component after customer reported continued light flickering during unit startup. Verified proper installation of start assist device and confirmed all electrical connections were secure and correctly terminated. Used clamp meter to measure system amperage, recording 68.7 amps during operation, which falls within normal operating parameters for the unit. Conducted visual inspection of all installed components to ensure no defects were present. All equipment found to be properly installed and functioning as designed, with no deficiencies noted in workmanship or component integrity.
Performed follow-up inspection on recently installed start assist component after customer reported continued light flickering during unit startup. Verified proper installation of start assist device and confirmed all electrical connections were secure and correctly terminated. Used clamp meter to measure system amperage, recording 68.7 amps during operation, which falls within normal operating parameters for the unit. Conducted visual inspection of all installed components to ensure no defects were present. All equipment found to be properly installed and functioning as designed, with no deficiencies noted in workmanship or component integrity.
Thomas M.
Thomas M. Checked in
Performed follow-up inspection on recently installed start assist component after customer reported continued light flickering during unit startup. Verified proper installation of start assist device and confirmed all electrical connections were secure and correctly terminated. Used clamp meter to measure system amperage, recording 68.7 amps during operation, which falls within normal operating parameters for the unit. Conducted visual inspection of all installed components to ensure no defects were present. All equipment found to be properly installed and functioning as designed, with no deficiencies noted in workmanship or component integrity.
Raleigh, NC 27612
Responded to a tripped breaker issue affecting family room outlets and exterior lights in a 1958 home where the breaker would not reset despite homeowner's attempt to replace it. Upon inspection, diagnosed a short circuit condition on the affected circuit preventing breaker reset. Traced the circuit wiring, identified and resolved the fault, replaced the defective breaker with proper amperage-rated replacement, and verified proper operation. Tested all affected outlets using calibrated voltage tester, confirming 122 VAC and correct wiring polarity throughout the circuit. All family room receptacles and exterior lighting circuits restored to full functionality with breaker holding in the on position under load.
Responded to a tripped breaker issue affecting family room outlets and exterior lights in a 1958 home where the breaker would not reset despite homeowner's attempt to replace it. Upon inspection, diagnosed a short circuit condition on the affected circuit preventing breaker reset. Traced the circuit wiring, identified and resolved the fault, replaced the defective breaker with proper amperage-rated replacement, and verified proper operation. Tested all affected outlets using calibrated voltage tester, confirming 122 VAC and correct wiring polarity throughout the circuit. All family room receptacles and exterior lighting circuits restored to full functionality with breaker holding in the on position under load.
Bryant C.
Bryant C. Checked in
Responded to a tripped breaker issue affecting family room outlets and exterior lights in a 1958 home where the breaker would not reset despite homeowner's attempt to replace it. Upon inspection, diagnosed a short circuit condition on the affected circuit preventing breaker reset. Traced the circuit wiring, identified and resolved the fault, replaced the defective breaker with proper amperage-rated replacement, and verified proper operation. Tested all affected outlets using calibrated voltage tester, confirming 122 VAC and correct wiring polarity throughout the circuit. All family room receptacles and exterior lighting circuits restored to full functionality with breaker holding in the on position under load.
Raleigh, NC 27603
Responded to no-power issue affecting crawl space outlet supplying HVAC water pump. Verified all breakers in main panel were in proper position with no trips present. Inspected electrical panel wiring configuration and meter installation to assess circuit integrity and power distribution to affected branch circuit.
Responded to no-power issue affecting crawl space outlet supplying HVAC water pump. Verified all breakers in main panel were in proper position with no trips present. Inspected electrical panel wiring configuration and meter installation to assess circuit integrity and power distribution to affected branch circuit.
Bryant C.
Bryant C. Checked in
Responded to no-power issue affecting crawl space outlet supplying HVAC water pump. Verified all breakers in main panel were in proper position with no trips present. Inspected electrical panel wiring configuration and meter installation to assess circuit integrity and power distribution to affected branch circuit.
Raleigh, NC 27614
Responded to a callback regarding an irrigation controller with a blank screen that became non-functional after the homeowner attempted to make changes following our previous installation work. Performed electrical diagnostics using a Fluke voltage tester to verify 24VAC power supply to the Rain Bird controller and associated Hunter equipment. Tested all wire connections, terminals, and power sources to determine if the issue was related to the original electrical installation work performed by our team.
Responded to a callback regarding an irrigation controller with a blank screen that became non-functional after the homeowner attempted to make changes following our previous installation work. Performed electrical diagnostics using a Fluke voltage tester to verify 24VAC power supply to the Rain Bird controller and associated Hunter equipment. Tested all wire connections, terminals, and power sources to determine if the issue was related to the original electrical installation work performed by our team.
Kenny L.
Kenny L. Checked in
Responded to a callback regarding an irrigation controller with a blank screen that became non-functional after the homeowner attempted to make changes following our previous installation work. Performed electrical diagnostics using a Fluke voltage tester to verify 24VAC power supply to the Rain Bird controller and associated Hunter equipment. Tested all wire connections, terminals, and power sources to determine if the issue was related to the original electrical installation work performed by our team.
Raleigh, NC 27613
Replaced faulty dimmer switch that was causing inconsistent lighting operation in 1980s-era residential home. Completed installation and proper wiring of kitchen ceiling light fixture that had been previously removed by homeowner, ensuring all connections were secure and code-compliant with appropriate wire terminations. Verified electrical panel circuit breaker functionality and confirmed proper operation of all affected circuits upon completion.
Replaced faulty dimmer switch that was causing inconsistent lighting operation in 1980s-era residential home. Completed installation and proper wiring of kitchen ceiling light fixture that had been previously removed by homeowner, ensuring all connections were secure and code-compliant with appropriate wire terminations. Verified electrical panel circuit breaker functionality and confirmed proper operation of all affected circuits upon completion.
Bryant C.
Bryant C. Checked in
Replaced faulty dimmer switch that was causing inconsistent lighting operation in 1980s-era residential home. Completed installation and proper wiring of kitchen ceiling light fixture that had been previously removed by homeowner, ensuring all connections were secure and code-compliant with appropriate wire terminations. Verified electrical panel circuit breaker functionality and confirmed proper operation of all affected circuits upon completion.
Raleigh, NC 27612
Responded to a kitchen lighting outage in a 3-4 year old residential property where a circuit breaker would not reset. Upon arrival, met with tenant and accessed the main electrical service panel to diagnose the issue. Inspected the breaker controlling the kitchen lighting circuit and found it tripped and unable to reset, indicating a potential overload or fault condition. Tested the circuit for shorts and ground faults, then successfully reset the breaker after clearing the fault condition. Verified all kitchen lights were restored to proper operation and confirmed no other areas of the home were affected by the outage.
Responded to a kitchen lighting outage in a 3-4 year old residential property where a circuit breaker would not reset. Upon arrival, met with tenant and accessed the main electrical service panel to diagnose the issue. Inspected the breaker controlling the kitchen lighting circuit and found it tripped and unable to reset, indicating a potential overload or fault condition. Tested the circuit for shorts and ground faults, then successfully reset the breaker after clearing the fault condition. Verified all kitchen lights were restored to proper operation and confirmed no other areas of the home were affected by the outage.
Charlie B.
Charlie B. Checked in
Responded to a kitchen lighting outage in a 3-4 year old residential property where a circuit breaker would not reset. Upon arrival, met with tenant and accessed the main electrical service panel to diagnose the issue. Inspected the breaker controlling the kitchen lighting circuit and found it tripped and unable to reset, indicating a potential overload or fault condition. Tested the circuit for shorts and ground faults, then successfully reset the breaker after clearing the fault condition. Verified all kitchen lights were restored to proper operation and confirmed no other areas of the home were affected by the outage.
Raleigh, NC 27610
Completed full 200-amp electrical service upgrade including disconnection and reconnection coordination with utility company. Installed new 200-amp meter base and 200-amp main breaker panel with all new breakers and connections. Upgraded grounding system to current code standards by installing two ground rods and proper copper gas bonding wire. Added whole home surge protection device with warranty coverage. Installed weather-resistant outlet covers and boxes on front and rear of residence to meet outdoor electrical requirements. Ran and boxed wire in attic space with appropriate blanking. Installed two GFCI receptacles in garage for enhanced safety protection. Mounted two customer-supplied light fixtures. Obtained necessary permits and coordinated all required inspections with local jurisdiction and power company for service upgrade approval.
Completed full 200-amp electrical service upgrade including disconnection and reconnection coordination with utility company. Installed new 200-amp meter base and 200-amp main breaker panel with all new breakers and connections. Upgraded grounding system to current code standards by installing two ground rods and proper copper gas bonding wire. Added whole home surge protection device with warranty coverage. Installed weather-resistant outlet covers and boxes on front and rear of residence to meet outdoor electrical requirements. Ran and boxed wire in attic space with appropriate blanking. Installed two GFCI receptacles in garage for enhanced safety protection. Mounted two customer-supplied light fixtures. Obtained necessary permits and coordinated all required inspections with local jurisdiction and power company for service upgrade approval.
Kenny L.
Kenny L. Checked in
Completed full 200-amp electrical service upgrade including disconnection and reconnection coordination with utility company. Installed new 200-amp meter base and 200-amp main breaker panel with all new breakers and connections. Upgraded grounding system to current code standards by installing two ground rods and proper copper gas bonding wire. Added whole home surge protection device with warranty coverage. Installed weather-resistant outlet covers and boxes on front and rear of residence to meet outdoor electrical requirements. Ran and boxed wire in attic space with appropriate blanking. Installed two GFCI receptacles in garage for enhanced safety protection. Mounted two customer-supplied light fixtures. Obtained necessary permits and coordinated all required inspections with local jurisdiction and power company for service upgrade approval.
Raleigh, NC 27603
Responded to no cooling call for 2021 system with power to thermostat but unit not operating. Upon inspection, discovered severely clogged condensate drain line with heavy sediment and organic buildup restricting flow, which had triggered the safety float switch and shut down the system. Cleared the blockage from the PVC drain line, flushed the system thoroughly, verified proper drainage operation, and restored unit to normal cooling function.
Responded to no cooling call for 2021 system with power to thermostat but unit not operating. Upon inspection, discovered severely clogged condensate drain line with heavy sediment and organic buildup restricting flow, which had triggered the safety float switch and shut down the system. Cleared the blockage from the PVC drain line, flushed the system thoroughly, verified proper drainage operation, and restored unit to normal cooling function.
Connor G.
Connor G. Checked in
Responded to no cooling call for 2021 system with power to thermostat but unit not operating. Upon inspection, discovered severely clogged condensate drain line with heavy sediment and organic buildup restricting flow, which had triggered the safety float switch and shut down the system. Cleared the blockage from the PVC drain line, flushed the system thoroughly, verified proper drainage operation, and restored unit to normal cooling function.
Raleigh, NC 27615
Completed dryer vent cleaning service at residential property. Disassembled and inspected dryer lint trap assembly, which showed minimal lint accumulation and was in good operating condition. Accessed exterior vent termination point and removed substantial lint and debris buildup from the vent ductwork using specialized rotary brush cleaning equipment. The vent system exhibited restricted airflow due to compacted lint accumulation throughout the duct run. Cleared blockage completely and verified proper airflow restoration. Reassembled all components and confirmed dryer operational efficiency upon completion.
Completed dryer vent cleaning service at residential property. Disassembled and inspected dryer lint trap assembly, which showed minimal lint accumulation and was in good operating condition. Accessed exterior vent termination point and removed substantial lint and debris buildup from the vent ductwork using specialized rotary brush cleaning equipment. The vent system exhibited restricted airflow due to compacted lint accumulation throughout the duct run. Cleared blockage completely and verified proper airflow restoration. Reassembled all components and confirmed dryer operational efficiency upon completion.
Keith M.
Keith M. Checked in
Completed dryer vent cleaning service at residential property. Disassembled and inspected dryer lint trap assembly, which showed minimal lint accumulation and was in good operating condition. Accessed exterior vent termination point and removed substantial lint and debris buildup from the vent ductwork using specialized rotary brush cleaning equipment. The vent system exhibited restricted airflow due to compacted lint accumulation throughout the duct run. Cleared blockage completely and verified proper airflow restoration. Reassembled all components and confirmed dryer operational efficiency upon completion.
Raleigh, NC 27607
Responded to customer complaint of flickering lights in dining room with three-light chandelier. Performed visual inspection of the fixture and traced circuit back to main electrical panel. Upon examination of the panel, found disorganized wiring with multiple conductors crossing at bus connections, creating potential for loose connections. Inspected all breaker connections serving dining room circuit, identified and tightened loose neutral connection at bus bar which was causing intermittent contact and resulting in flickering. Verified proper voltage at fixture location, tested all three lamps for consistent operation, and confirmed issue was resolved with no further flickering observed.
Responded to customer complaint of flickering lights in dining room with three-light chandelier. Performed visual inspection of the fixture and traced circuit back to main electrical panel. Upon examination of the panel, found disorganized wiring with multiple conductors crossing at bus connections, creating potential for loose connections. Inspected all breaker connections serving dining room circuit, identified and tightened loose neutral connection at bus bar which was causing intermittent contact and resulting in flickering. Verified proper voltage at fixture location, tested all three lamps for consistent operation, and confirmed issue was resolved with no further flickering observed.
Curtis E.
Curtis E. Checked in
Responded to customer complaint of flickering lights in dining room with three-light chandelier. Performed visual inspection of the fixture and traced circuit back to main electrical panel. Upon examination of the panel, found disorganized wiring with multiple conductors crossing at bus connections, creating potential for loose connections. Inspected all breaker connections serving dining room circuit, identified and tightened loose neutral connection at bus bar which was causing intermittent contact and resulting in flickering. Verified proper voltage at fixture location, tested all three lamps for consistent operation, and confirmed issue was resolved with no further flickering observed.
Raleigh, NC 27612
Completed comprehensive 32-point electrical system evaluation on 9-year-old residential property, including inspection and maintenance of main electrical panel and pool panel. Performed torque verification and connection checks on all breaker terminals, tested GFCI and AFCI protection devices for proper operation, and conducted smoke and CO detector maintenance with battery replacement. Replaced two customer-supplied undercabinet light fixtures, installed customer-provided light bulbs in fixtures up to 12 feet, and performed ceiling fan cleaning service.
Completed comprehensive 32-point electrical system evaluation on 9-year-old residential property, including inspection and maintenance of main electrical panel and pool panel. Performed torque verification and connection checks on all breaker terminals, tested GFCI and AFCI protection devices for proper operation, and conducted smoke and CO detector maintenance with battery replacement. Replaced two customer-supplied undercabinet light fixtures, installed customer-provided light bulbs in fixtures up to 12 feet, and performed ceiling fan cleaning service.
Curtis E.
Curtis E. Checked in
Completed comprehensive 32-point electrical system evaluation on 9-year-old residential property, including inspection and maintenance of main electrical panel and pool panel. Performed torque verification and connection checks on all breaker terminals, tested GFCI and AFCI protection devices for proper operation, and conducted smoke and CO detector maintenance with battery replacement. Replaced two customer-supplied undercabinet light fixtures, installed customer-provided light bulbs in fixtures up to 12 feet, and performed ceiling fan cleaning service.
Raleigh, NC 27603
Conducted sales consultation for complete ductwork replacement on 30-year-old HVAC system. Documented existing attic installation including gray metal air handler unit, aged flexible metallic ductwork showing wear and discoloration, black insulated refrigerant lines, PVC condensate drain lines, and white supply grilles. Provided assessment and recommendations for new ductwork installation to improve system efficiency and airflow distribution throughout the home.
Conducted sales consultation for complete ductwork replacement on 30-year-old HVAC system. Documented existing attic installation including gray metal air handler unit, aged flexible metallic ductwork showing wear and discoloration, black insulated refrigerant lines, PVC condensate drain lines, and white supply grilles. Provided assessment and recommendations for new ductwork installation to improve system efficiency and airflow distribution throughout the home.
Everett C.
Everett C. Checked in
Conducted sales consultation for complete ductwork replacement on 30-year-old HVAC system. Documented existing attic installation including gray metal air handler unit, aged flexible metallic ductwork showing wear and discoloration, black insulated refrigerant lines, PVC condensate drain lines, and white supply grilles. Provided assessment and recommendations for new ductwork installation to improve system efficiency and airflow distribution throughout the home.
Raleigh, NC 27615
Relocated existing electrical outlet approximately 12-15 feet along basement wall to accommodate furniture placement. Installed new weatherproof outlet box with dual receptacles on painted concrete block wall, connected via surface-mounted conduit from original outlet location. Verified proper voltage and functionality of relocated outlet using electrical testing equipment, confirming 124V reading and proper operation of all receptacles.
Relocated existing electrical outlet approximately 12-15 feet along basement wall to accommodate furniture placement. Installed new weatherproof outlet box with dual receptacles on painted concrete block wall, connected via surface-mounted conduit from original outlet location. Verified proper voltage and functionality of relocated outlet using electrical testing equipment, confirming 124V reading and proper operation of all receptacles.
Charlie B.
Charlie B. Checked in
Relocated existing electrical outlet approximately 12-15 feet along basement wall to accommodate furniture placement. Installed new weatherproof outlet box with dual receptacles on painted concrete block wall, connected via surface-mounted conduit from original outlet location. Verified proper voltage and functionality of relocated outlet using electrical testing equipment, confirming 124V reading and proper operation of all receptacles.
Raleigh, NC 27612
Review
Asked good questions and provided clear and honest feedback
Nicole - Raleigh, NC 27601
Review
Deborah Anderson - Raleigh, NC 27617
Response from Dawson's Electric & Air:

Thank you, Deborah, for your 5-star review! We truly appreciate you choosing Dawson's Electric & Air for your Peace of Mind Membership HVAC maintenance visit. Regular HVAC maintenance is one of the best ways to help keep your heating and air conditioning system operating efficiently, improve reliability, and identify small issues before they become costly repairs. We're grateful for the opportunity to help keep your Raleigh home comfortable year-round. Thank you for being a Peace of Mind Member and for trusting Dawson's Electric & Air with your home's HVAC maintenance. We look forward to serving you again at your next scheduled visit!

Review
I called Dawsons and they came out that same day. Connor discovered our issue very quickly and thoroughly checked everything, giving me a detailed account of the system overall. He was very kind and explained everything very well, even bringing it to a level for someone that doesnt know much about this. We will be using this company for all our AC needs for the upcoming years. Also, for other females clients looking for an HVAC service, I felt very safe. This company sends you a photo and bio of the person coming out to your house prior to the appointment.
Torie Boyte - Raleigh, NC 27603
Response from Dawson's Electric & Air:

Thank you so much for sharing your experience, Torie! We’re grateful you chose Dawson’s Electric & Air when you needed same-day AC service in Raleigh. It’s wonderful to hear Connor was able to quickly identify the issue, thoroughly inspect your HVAC system, and explain everything in a clear, easy-to-understand way. We know an HVAC problem can feel stressful, especially when you’re not sure what is going on with your system. Our team works hard to provide honest answers, detailed options, and respectful service so Raleigh homeowners can make confident decisions about their heating and cooling needs. We especially appreciate your kind words about feeling safe and comfortable during your appointment. Sending a technician photo and bio before arrival is one way we help customers know who to expect at their home, and we’re glad that added peace of mind. We’ll be sure to share your feedback with Connor and the rest of our team. Thank you again for trusting Dawson’s Electric & Air with your Raleigh AC repair needs. We look forward to being your go-to HVAC company for years to come!

Review
Aaron was awesome. He provided transparent insight and options. You definitely felt you could trust him because of his transparency. Customers need this instead of just the textbook or money grabbing answers.
Joe - Raleigh, NC 27605
Response from Dawson's Electric & Air:

Thank you for sharing your experience and for the 5-star review, Joe! We’re glad to hear Aaron took the time to walk you through the situation and provide clear, transparent options for your HVAC system. Building trust through honest communication and straightforward recommendations is exactly what we strive for at Dawson’s Electric & Air. We never want customers to feel pressured, just informed and confident in the decisions they’re making for their home comfort and safety. We truly appreciate you choosing us and are grateful for your trust in Aaron and our team!

Review
Dinah Aboulhosn - Raleigh, NC 27603
Response from Dawson's Electric & Air:

Thank you for your 5-star review, Dinah! We truly appreciate you choosing Dawson's Electric & Air for your electrical upgrade project. Our team was happy to help improve the safety and reliability of your home's electrical system with the replacement of your exterior meter and panel combination, installation of an updated grounding system, and water line bonding. These upgrades play an important role in protecting your home and ensuring your electrical system meets current safety standards. Thank you again for trusting Dawson's Electric & Air with your electrical service needs. We appreciate your support and look forward to helping with any future electrical, heating, or air conditioning projects.

Review
Hayes was great, very knowledgeable and detailed
Miles Wilkin - Raleigh, NC 27615
Response from Dawson's Electric & Air:

Thank you, Miles, for taking the time to leave a review! We’re glad to hear that Hayes provided knowledgeable and detailed service during your visit. At Dawson’s Electric & Air, we know how stressful it can be when your AC isn’t working properly, especially during hot weather. Our HVAC team focuses on quickly diagnosing cooling issues, clearly explaining what’s going on, and providing reliable repair solutions to restore comfort as efficiently as possible. We’ll be sure to share your feedback with Hayes. Thank you for trusting Dawson’s Electric & Air with your air conditioning service, we appreciate the opportunity to help and look forward to assisting you again whenever you need HVAC or electrical support.

Review
Thomas was very professional and friendly when completing my air conditioning service today.
George koop - Raleigh, NC 27603
Response from Dawson's Electric & Air:

Thank you, George, for your 5-star review! We're delighted to hear that Thomas provided professional and friendly service during your Peace of Mind Membership air conditioning maintenance visit. Regular AC maintenance is an important part of keeping your HVAC system running efficiently, helping to improve performance, extend equipment life, and reduce the risk of unexpected breakdowns during North Carolina's hottest months. We're glad Thomas made your service experience a positive one. Thank you for choosing Dawson’s Electric & Air for your HVAC maintenance needs. We appreciate your membership and look forward to helping keep your home comfortable all year long!

Review
All Materials were on hand, No need to run to the shop for parts …
Cameron - Raleigh, NC 27610
Review
Our AC unit wasnt working during a heat wave on a Saturday! They were able to get me in! Hayes was our tech and he was fantastic. Knowledgeable, respectful, kind and very thorough. We signed a maintenance contract with Dawson because they saved us today!
Lisa Mole' - Raleigh, NC 27603
Response from Dawson's Electric & Air:

Thank you, Lisa, for the 5-star review! We’re so glad we were able to get to you quickly during the heat wave on a Saturday and restore your comfort when you needed it most. At Dawson’s Electric & Air, we understand how urgent AC breakdowns can be, especially during extreme North Carolina summer temperatures, so we always work to provide responsive HVAC service when homeowners need it most. We’re happy to hear Hayes provided knowledgeable, respectful, and thorough service while diagnosing and resolving your air conditioning issue. We also truly appreciate you choosing to join our maintenance program. Regular HVAC maintenance helps prevent unexpected breakdowns, improves system efficiency, and keeps your home comfortable year-round. Thank you for trusting Dawson’s Electric & Air. We’re grateful for your support and look forward to continuing to take care of your home’s heating and cooling needs! 6/22/26 Thank you for taking the time to leave us a review! Even when your HVAC system isn’t blowing cold air, we know how important it is to get things back up and running quickly. We’re glad Thomas was able to diagnose the issue and get your system repaired. At Dawson’s Electric & Air, we always aim to provide fast, reliable HVAC repair service and clear communication so homeowners feel taken care of from start to finish. We appreciate your trust in us and look forward to helping you again whenever you need us!

Review
Aaron was very efficient, knowledgeable and got us back in the right direction. Apparently I had been using the wrong “merv” filter and didn’t even know it! I did not feel like he was trying to just sell me a new unit, but the fact he really tried to repair what we had! Very appreciative to him for coming so quickly and cooling us down again.
Joy - Raleigh, NC 27603
Review
Excellent service and a very reasonable price. Tim was very friendly, polite, knowledgeable and respectful of my property. He took the time to explain what was causing the problem with my doorbell and electrical outlets and how he could repair it. There was no pressure, and he explained everything he was doing step by step. Nothing was done without my permission, which avoided any surprises. He replaced my doorbell, repaired the chime and reset the outlets in the garage and outside my home. I couldn't be happier with the service I received and I would definitely recommend this company.
Diane Havens - Raleigh, NC 27603
Response from Dawson's Electric & Air:

Thank you so much for your wonderful review, Diane! We're delighted to hear that Tim provided the excellent service, clear communication, and professionalism that we strive to deliver on every electrical service call. Electrical issues like faulty doorbells, non-working electrical outlets, and tripped GFCI outlets can be frustrating, so we're glad Tim was able to quickly diagnose the problem, explain the repairs, and keep you informed every step of the way. At Dawson's Electric & Air, we believe homeowners should always feel comfortable and confident in the work being performed, with no pressure and no surprises. We're thrilled that your doorbell, chime, garage outlets, and outdoor outlets are all working properly again. Thank you for trusting Dawson's Electric & Air with your home's electrical repairs and for recommending our team. We'll be sure to share your kind words with Tim. We appreciate the opportunity to serve you and look forward to helping with any future electrical needs!

Review
Tim was awesome ! Extremely knowledgeable and professional and very kind
Karen Beaty - Raleigh, NC 27604
Response from Dawson's Electric & Air:

Thank you, Karen, for your kind words and 5-star review! We're so glad to hear that Tim provided such a positive experience. His knowledge, professionalism, and commitment to excellent customer service are qualities we value highly at Dawson's Electric & Air. We appreciate you trusting our team with your electrical service needs. We'll be sure to share your feedback with Tim, as we know he'll be happy to hear it. Thank you for choosing Dawson's Electric & Air, and please don't hesitate to reach out if you ever need electrical repairs, upgrades, or other home services in the future!

Review
Felicia Williams - Raleigh, NC 27616
Response from Dawson's Electric & Air:

Thank you for the 5-star review, Felicia! We appreciate you choosing Dawson's Electric & Air for your HVAC maintenance service. Regular heating and air conditioning maintenance is one of the best ways to keep your system running efficiently, identify potential issues early, and help homeowners make informed decisions about their comfort system. We're grateful for the opportunity to inspect your equipment and discuss the options available for your home. Thank you for trusting our team with your HVAC needs. We appreciate your support and look forward to continuing to provide you with reliable heating and cooling service for years to come!

Review
Tim was incredibly knowledgeable and had great recommendations about the priority of things to fix around my house. Will definitely continue to use Dawson's for on-going maintenance and installations at my home.
Brian Stone - Raleigh, NC 27607
Response from Dawson's Electric & Air:

Thank you for the great review, Brian! We’re glad Tim was able to help identify the electrical issues in your home and provide clear, honest recommendations on what repairs should be prioritized. When it comes to breaker problems, power surge damage, and overall electrical safety, our goal is to give homeowners the information they need to make confident decisions about their electrical system. We appreciate your trust in Dawson’s Electric & Air for your electrical repairs, maintenance, and future installations. We look forward to being your go-to team for reliable electrical service and helping keep your home safe and powered for years to come. Thanks again for choosing Dawson’s Electric & Air!

Review
I had a great experience and couldn’t be happier with the service! From the moment Charles arrived, he was friendly, professional, and made me feel completely at ease. He took the time to thoroughly explain everything he was doing and walked me through the estimates in detail, making sure I understood exactly what was needed and why.
Jessica - Raleigh, NC 27603
Review
Aaron provided the maintenance today for my “piece of mind” plan. He was friendly, courteous, and so quiet I barely knew he was working. Before and after photos were proof he did! Thank you Aaron for doing such a thorough and professional job!
Brenda - Raleigh, NC 27603
Review
Our safety inspection through the membership plan is well worth it especially when someone like Charlie shows up at your door! Charlie is not only knowledgeable, he shares his honest opinions on what should be replaced and why. He isn’t pushy and gave us a complete rundown of our home’s electrical safety needs. We felt so comfortable having him in our home. He is super friendly and pretty funny too! Our new puppy took a special liking to him as well! (sorry about that lol) Highly recommend Charlie!!
Erin - Raleigh, NC 27613
Review
Very professional quick to resolve.
Noah - Raleigh, NC 27604
Review
Bryant was prompt, professional, respectful, and efficient. Couldn't ask for more!
Stacey - Raleigh, NC 27607
Review
Thomas did a great job with the summer seasonal tuneup of our three air conditioning systems. He really took the time to make sure everything was up to par and ready to go for the warm season.
Christer - Raleigh, NC 27612
Review
Excellent Experience!
Mike - Raleigh, NC 27603
Review
Aaron was very good and understood what I told him. Thanks for all you do
Robin - Raleigh, NC 27607
Review
I have had many service people come to my house and work, Jeff Lawrence was definitely one of the best. Very courteous and willing to answer any questions I had. Dawson Electric is lucky to have him on their staff. Great Job.
Robert - Raleigh, NC 27606
Review
Keith provided excellent service today. It’s so nice to know both our heating and cooling units are working as they should. The service was excellent.
Janet - Raleigh, NC 27615
Review
LIFESAVERS! If I could give 6 stars, I would. Nick was amazing and I'm so thankful to have found people who care. He was here ALL day getting our power restored and putting up with the chaos of my family. 🙂 VERY HAPPY!
Renee Sember - Raleigh, NC 27606
Response from Dawson's Electric & Air:

Renee, wow! Thank you so much for this incredible review! We’re beyond grateful for your kind words and are so glad Nick was able to take care of everything and get your power restored. Spending the whole day to make sure your home was safe and up and running is exactly the level of service we strive for, and we’re thrilled to hear he made such a positive impact. We truly appreciate your patience and hospitality while he worked through it all (family chaos included 😊). It means a lot to know you felt cared for throughout the process. Thank you again for trusting Dawson’s, we’re always here when you need us!

Review
Curtis is very knowledgeable and helpful! He figured out what was wrong almost immediately and solved the problem. He really knows his stuff! Today he had Preston with him and he helped as well (his height is a true asset!). Always impressed by Dawson’s employees! And a special thank you to Amanda for calling Curtis back for me so quickly! Very happy with Dawson company!
Louise - Raleigh, NC 27603
Review
All servicemen-technicians provide services that can be trusted. They always thoroughly explain the work & answer any of my questions . They just completed electrical upgrades to my older home. Everyone at Dawson’s makes me feel that I can have Better “Peace of Mind!”
Evelyn - Raleigh, NC 27606
Review
These guys did a great job. Cleaned up everything and looks great.
Robert - Raleigh, NC 27606
Review
I enjoyed meeting Aaron today, he was very friendly and professional. He arrived on time and performed the work requested. I appreciate him pointing out a plumbing problem about which I was unaware.
James - Raleigh, NC 27617
Review
I had Dawson Electric install a generator interlock and outside inlet for my generator. Charlie visited to estimate the Job. He was personable and professional. He had to come back to complete the job after permitting was done and the parts arrived. He did the work with another electrician and from what I could tell did an excellent job. I
James - Raleigh, NC 27617
Review
Excellent Servince and Attention.
Dan - Raleigh, NC 27612
Review
Aaron was incredible. He's always very honest and answers all of my questions.
Jim - Raleigh, NC 27603
Review
Fantastic service for the estimate. Very thorough.
Robert - Raleigh, NC 27606
Review
Excellent service
Dustin - Raleigh, NC 27606
Review
Jonathan has worked with me several times, and every time he is thorough, knowledgeable, and completely professional. I am always confident that his work is done properly, safely, and to the highest standards.
Beth - Raleigh, NC 27612
Review
We would have him back again.
Jeff - Raleigh, NC 27603
Review
Excellent customer service
Brent - Raleigh, NC 27614