Holly Springs, NC HVAC & Electrical

Performed comprehensive preventative maintenance service on one HVAC unit per customer's request. Completed 80-point inspection including cleaning of outdoor coils, burner cleaning, and gas pressure adjustments. Noted significant dirt accumulation on evaporator coil and inspected control board and wiring connections, which appeared functional but will require thorough cleaning during next service visit.

Completed 32-point electrical system evaluation on a 5-year-old home including panel inspection and maintenance. Performed torque checks on all electrical connections in the main breaker panel and tested all GFCI outlets and Arc Fault breakers for proper functionality. Conducted smoke and CO detector maintenance with battery replacement as needed.

Responded to service call for non-functioning outlet and ceiling fans. Performed inspection of electrical system and discovered issues with outdoor HVAC units. Identified weathering and corrosion on both Trane XR 13 and Goodman units requiring attention. Restored power to affected circuits and recommended preventative maintenance for aging HVAC equipment to prevent future electrical issues.

Responded to emergency lighting issue at commercial site. Upon inspection of attic space, identified non-functional emergency light due to disconnected wiring at junction box. Reconnected and secured wiring with proper wire nuts, then tested system to confirm proper operation. Emergency lighting now functioning according to specifications.

Responded to no-heat service call for downstairs unit in dual-system home. Diagnostic testing revealed low gas pressure reading of 5.12" WC at the furnace. Adjusted gas pressure regulator to manufacturer specifications, restoring proper heating function. System now operating normally after full operational test cycle.

Responded to no-heat emergency call. Inspection revealed severe pipe insulation damage with visible deterioration and tearing. Found evidence of ice formation in the attic and drain line, indicating possible condensate drain blockage. Recommended warranty evaluation for proper insulation replacement and drainage system repair to prevent future freezing issues.

Responded to no-heat call for 6-year-old system with non-functioning thermostats. Diagnosed frozen condensate line in attic as suspected by homeowner based on previous service history. Cleared ice blockage and restored proper system operation, confirming heat functionality at both upstairs and downstairs thermostats.

Investigated non-functional garage outlet serving refrigerator. Located faulty receptacle with damaged internal connections and signs of overheating. Replaced receptacle with new GFCI outlet, tested for proper voltage and grounding. Conducted assessment for potential additional outlet installations throughout residence and exterior areas as requested by homeowner.

Responded to service call for non-functioning kitchen light fixture. Performed diagnostic testing of circuit at both the electrical panel and fixture location. Identified faulty wiring connection in junction box above fixture. Repaired connection, secured all wiring per code requirements, and verified proper operation of light fixture after repair.

Completed generator consultation at customer's residence. Inspected existing electrical service entrance, including meter installation and main panel to evaluate capacity for whole home generator installation. Documented current electrical setup with photos for proper generator sizing and connection planning.

Inspected aging HVAC disconnect box showing significant rust and deterioration. Upon examination, confirmed customer's assessment that the electrical disconnect requires full replacement due to compromised housing integrity and potential safety concerns. Documented current installation with photos showing mounting location on exterior wall and internal switch components for replacement planning.

Successfully re-plumbed difficult-access drain line to second floor, installing new PVC piping with proper elbow joints and extending discharge point 6+ inches beyond exterior wall. Insulated critical sections with foam sleeve to prevent condensation issues. All connections secured and tested for proper drainage.

Responded to emergency no-heat call for 9-year-old HVAC system that failed overnight. Inspection revealed clean evaporator coils with no visible damage or frost buildup. Examined ductwork connections which appeared properly installed with intact flexible metallic ducting. System restored to proper heating operation.

Responded to service call at 1994 residence for non-functional bathroom GFCI outlet and inoperative doorbells. Conducted voltage testing of GFCI outlet, confirming proper voltage (122 VAC) and wiring configuration. Performed thorough inspection of main electrical panel and meter to identify source of issues. Replaced faulty GFCI outlet and repaired doorbell system, restoring full functionality to both systems as required for customer's pending property sale.

Completed annual 32-point electrical system evaluation on 15-year-old residential property. Performed electrical panel maintenance including connection torque verification and comprehensive circuit testing of GFCI outlets and Arc Fault breakers for proper shock/fire protection. Conducted smoke/CO2 detector maintenance with battery replacement and testing; no electrical system issues identified.

Performed comprehensive tune-up on 2022 dual-zoned HVAC system per customer request. Inspected electrical components and connections, finding dust accumulation in ductwork that required cleaning. All systems were tested and verified to be operating within normal parameters.

Today we came to your home to review and provide estimates for multiple projects you were interested in completing. After discussing each project and reviewing all available options, we provided several solutions to address the work. The homeowner elected to move forward with the lighting circuit only at this time. We are scheduled to return on February 14th to complete this work. The scope of work will include: • Installing two new 8-foot LED strip lights in the garage • Replacing the two existing 4-foot fixtures with 8-foot fixtures to match the new installations Thank you for continuing to trust us with your home’s electrical and heating and air needs. Our office will be reaching out to confirm the requested return date to complete this work. Thank you, and we look forward to seeing you soon. Bryant Clark

Thank you for choosing Dawson’s Electric and Air. I came to your home today to evaluate the installation of a portable generator hookup and provided several solutions to complete this project. While on site, I installed an appliance cord on the upstairs furnace and replaced the existing furnace switch with a receptacle so the furnace can be powered by a generator to provide heat during an outage. If you have any questions or concerns, please feel free to give us a call.

Today you called us to your home to address the front porch light. One of the sconce-style fixtures on the front porch had come loose and was at risk of falling. The homeowner had temporarily supported the fixture until we were able to arrive to prevent it from falling to the ground. Upon arrival, we quickly identified that the electrical box in the wall was damaged. The threaded mounting point that secures the bracket—and ultimately the fixture—was broken, leaving no safe option other than replacing the box so the light could be properly secured. We replaced the box, reinstalled the fixture, and verified that the light was operating correctly and securely mounted to the wall. Thank you for allowing us to resolve this issue today. We’re happy to welcome you to the Dawson’s Electric and Air family and look forward to assisting with any future electrical needs in your home, as well as servicing the mini-split system, which will be the only unit we service on the heating and air side. W

I arrived to perform a “peace of mind” system check. When I arrived, I found that the indoor electrical shut-off switch for the heat strips is overheating and starting to melt on the inside. This is a safety concern, and I strongly recommend replacing this disconnect. Other than that issue, the indoor unit is operating normally. The UV light system is working properly, and there is no visible mold or biological growth on the blower door. The air dampers could not be accessed, but there are no signs of airflow problems. The homeowner also reported no comfort issues or concerns at this time. The zone control board is new, and the transformer in the air handler is properly sized to power both the zone system and the air handler without issues. All heating functions were checked, cycled, and tested, and they are operating as they should. At the outdoor unit, I found that both the high-pressure and low-pressure safety switches have been bypassed by a previous technician. Records show t

Today you asked us to your home to address the rear floodlight, which has not worked since you moved in. Upon arrival, we discussed two options with you: performing a full diagnostic to determine the cause of the failure or replacing the fixture. Since the light was not operating when we arrived, we explained that a diagnostic may still be required even if the fixture were replaced. After removing the existing light, we found that the wires inside the fixture were damaged. We then attempted to identify which switch controls the floodlight but were unable to locate it during our visit. At that point, we explained that a full diagnostic would be needed to determine where the power originates and why the light was not receiving proper voltage. The homeowner chose not to proceed with the diagnostic at this time, as a detached garage with exterior lighting will eventually be installed in the same area. While at the home, we also adjusted the ceiling fan in the daughter’s bedroom to ensur

The homeowner called requesting replacement of a couple of interior light fixtures and repair of a couple of broken outdoor receptacles. Upon arrival, I met with the homeowner and discussed what they were looking to have done. The dining room light was a direct replacement, while the laundry room light was an older fluorescent fixture that did not have a proper lighting junction box, which would be required to safely install the new fixture. I also inspected the exterior receptacles and found they were not weather resistant and did not have weather-tight in-use covers, creating a potential safety and code compliance concern. I recommended replacing the dining room light fixture, removing the laundry room fluorescent fixture and installing a new lighting junction box, installing the new laundry room light fixture, and replacing all exterior receptacles with weather-resistant receptacles along with new weather-tight in-use covers to ensure proper outdoor protection. The homeowner approve

Troubleshot Upon inspection tested unit operation and refrigerant levels are not operating to manufacture specifications at this time. Visually inspected evaporator coil and found what seems to be oil streaks on coil fins. Lots of dark rust notated near endbells of coil.

Came out to this property today to install an outlet for the new stairlift that is being installed for a veteran. Upon arrival, I looked into what would be involved in getting power to the location for the outlet. The best place to get power from was the third floor. After approval, I performed the work which involved Installing a fire protection outlet in the third floor room, run wire through unfinished area and down the wall to the top of the stairs, and install a shock protection outlet. Everything was working properly upon completion. Thank you for choosing Dawson’s Electric and Air.

Came out to your home today to look at replacing the flood lights on the rear of the home. Upon arrival, we met with Robert and discussed what he was looking to have done today. He showed us the old flood light and the new lights he purchased to have us install. We then discussed other solutions but Robert wanted to use the lights he had purchased because of the lumens output. We designed a solution to install the new lights which Robert accepted. The solution included A. Install homeowner supplied flood motion lights B. Install second flood light box for second floor lights The new lights were working properly upon completion. Thank you for choosing Dawson’s Electric and Air.