Recent Jobs and Reviews in Durham, NC
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- Raleigh, NC (86)
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Job Locations and Reviews
Aaron P.
Responded to no-heat service call where customer reported inoperative unit and thermostat. Upon inspection, found faulty control board causing loss of system power. Replaced control board, tested all connections, and verified proper system operation with multiple heating cycles.
Durham, NC 27712
Charlie B.
Responded to service call for non-functioning garbage disposal outlet. Diagnosed faulty wiring in receptacle box and replaced outlet. Additionally, installed dual toggle switches in separate location to address secondary electrical issue discovered during inspection.
Durham, NC 27713
Curtis E.
Responded to same-day service call regarding circuit breaker repeatedly tripping, affecting approximately half the home including three refrigerators and various appliances. Upon inspection of the 200A panel, discovered outdated wiring configuration with improper load distribution. Recommended electrical system upgrade due to age of home (1969) and lack of previous electrical updates.
Durham, NC 27705
Curtis E.
Completed comprehensive electrical safety upgrades per quoted work agreement. Replaced multiple reverse polarity outlets in dining room, secured three exterior outlet boxes to home structure, remounted meter box, and replaced outlets in primary bedroom. Performed panel maintenance to eliminate double tapped neutrals, installed gas line bond, replaced two smoke/carbon monoxide detectors, repaired broken outlet box in primary bedroom, and corrected loose outlets throughout residence. All installations verified with voltage testing showing proper wiring configurations (118 VAC, correct polarity).
Durham, NC 27712
Charlie B.
Responded to service call for replacement of a light switch. Upon inspection, determined the issue was with a rectangular fluorescent ceiling fixture in a room with textured ceiling. Installed new fixture components and verified proper operation of the lighting system.
Durham, NC 27707
Jeff L.
Successfully completed multi-room electrical installation project, installing dedicated circuits for bathroom bidets with GFCI protection in four bathrooms, extending circuits for a closet sewing machine outlet, laundry room wine fridge, and under-sink touch function faucet. Additionally installed a dedicated 20-amp circuit for garage equipment on the interior wall by the garage door, with all work completed to code and properly permitted.
Durham, NC 27703
Aaron P.
Performed scheduled POM visit on 6-year-old HVAC system, completing comprehensive 80-point inspection. Service included cleaning outdoor coils, burner cleaning, gas pressure adjustments, and thorough safety inspections. Conducted diagnostic testing with Testo meter (reading 0.139) on Honeywell components to verify proper system functionality.
Durham, NC 27703
Isaac W.
Successfully installed customer-provided ceiling fans in master bedroom and hallway, including fan-rated box installation. Installed AFCI/GFCI protection for lighting circuit, added new boxes and GFCI outlets in kitchen, and installed switch for screen porch ceiling fans. Verified proper voltage and wiring on all installed outlets with Klein Tools tester.
Durham, NC 27707
Charlie B.
Successfully completed quoted electrical work by installing two customer-supplied island pendant lights in the kitchen area and multiple flush mount fixtures including a kitchen chandelier, a circular dome light with dark trim in the hallway, and additional flush mount fixtures at the doorway. All installations were tested and confirmed to be functioning properly with proper mounting and electrical connections.
Durham, NC 27703
Curtis E.
Diagnosed and repaired multiple non-operational outlets and lighting circuit issues. Inspection of the electrical panel revealed loose connections at the neutral bus bar, which were secured and tightened. All affected circuits were tested and confirmed operational after repairs.
Durham, NC 27712
Aaron P.
Performed comprehensive heating and air maintenance on HVAC system including 80-point inspection. Service included cleaning outdoor coils, burner cleaning, gas pressure adjustments, and safety inspections. Tested blower motor operation and inspected circuit board connections with diagnostic equipment confirming proper system functionality.
Durham, NC 27707
Ethan N.
Successfully installed a Rheem HVAC furnace unit in the attic space, including proper mounting on a plywood platform with appropriate insulation. Connected all necessary components including the gas line, electrical wiring, and insulated metallic ductwork with all connections secured and tested for proper operation.
Durham, NC 27713
Keith M.
Completed warranty service by installing a 10-inch zone damper for communication zone control. The unit was properly mounted between wooden joists in the attic space, with all electrical connections secured to the control box. The galvanized steel damper was positioned correctly within the ductwork system to enable proper zoning functionality.
Durham, NC 27713
Joe B.
Conducted sales consultation for replacement of 20+ year old Amana HVAC unit. Customer specifically interested in Trane equipment. Visual inspection revealed significant weathering and rust on outdoor condenser unit, with aging copper lines and electrical connections. Documented current system condition with photographs and discussed replacement options with homeowners.
Durham, NC 27704
Curtis E.
Investigated intermittent power loss in office room where fuses repeatedly trip, cutting power to the entire space. Identified potential electrical load issues related to electronic devices and cabling configuration. Follow-up appointment scheduled to implement permanent solution after monitoring current electrical behavior.
Durham, NC 27705
Curtis E.
Conducted scheduled 32-point electrical system evaluation on 1954 home, including electrical panel maintenance with torque verification of connections. Performed comprehensive safety testing of GFCI outlets, Arc Fault breakers, and smoke/CO2 detectors with battery replacement. Exterior inspection confirmed proper meter installation and service entrance conduit condition.
Durham, NC 27707
Aaron P.
Performed comprehensive POM service on two HVAC systems (2019 & 2021 models), including complete 80-point inspection on each unit. Service included cleaning outdoor coils, burner cleaning, gas pressure adjustments, and safety inspections. Diagnostic testing revealed proper amperage readings and verified system functionality through electrical component inspection.
Durham, NC 27705
Charlie B.
Responded to service call regarding electrical panel detachment from exterior wall. Upon inspection, found junction box improperly mounted with exposed wiring and deteriorating seal between metal frame and housing. Secured electrical panel, properly enclosed exposed wiring connections, and applied appropriate weatherproof sealant at panel perimeter to prevent moisture intrusion and ensure code compliance.
Durham, NC 27713
Aaron P.
Completed comprehensive 80-point maintenance inspection on 2019 HVAC unit. Performed cleaning of outdoor coils, burner cleaning, and gas pressure adjustments as needed. All safety checks were completed with temperature readings verified at 73.2 degrees, and dust accumulation was addressed in mechanical components.
Durham, NC 27703
Charlie B.
Completed installation of multiple customer-supplied light fixtures throughout the condo as requested. Replaced several light bulbs in existing fixtures. Inspected electrical panel to ensure proper load distribution and verified all newly installed fixtures were functioning correctly.
Durham, NC 27703
Aaron P.
Performed comprehensive preventative maintenance on 2019 HVAC unit, completing 80-point inspection which included cleaning outdoor coils and burners, adjusting gas pressures as needed, and conducting safety inspections. Electrical diagnostics were performed using multimeter to verify proper voltage readings, and inspection revealed minor dust accumulation in ductwork which was addressed during service.
Durham, NC 27703
Charlie B.
Completed 32-point electrical system evaluation including panel maintenance with proper torquing of connections. Performed GFCI/Arc Fault breaker testing to verify shock and fire protection functionality, and conducted smoke/CO detector maintenance with battery replacement. Inspected main electrical panel and exterior meter connection point; all systems operating within normal parameters.
Durham, NC 27703
Aaron P.
Performed comprehensive Heating & Air Maintenance on newly installed system, including 80-point inspection of each unit, cleaning of outdoor coils and burners, and adjustment of gas pressures as needed. Completed safety inspections on both the HVAC unit and electrical panels, documenting system condition with photos for quality assurance purposes.
Durham, NC 27705
Keith M.
Responded to service call regarding a heating system continuing to run after reaching setpoint temperature. Verified issue with zone temperature showing 74-77°F while thermostat was set to 68-72°F range. Temporarily switched system to cooling mode to return home to comfortable temperature. Documented system behavior with photos of both thermostats for manufacturer consultation regarding potential recall issue.
Durham, NC 27713
Joe B.
Conducted comprehensive assessment of existing ductwork in crawlspace, documenting deteriorated galvanized metal ducts with visible corrosion on insulated sections. Provided customer with detailed estimate for complete replacement of whole-home duct system, including removal of aging components and installation of new, properly sealed and insulated ductwork to improve system efficiency and airflow.
Durham, NC 27705
Review
Nick was nice enough, just doing his job, apparently the company policy is charge a high enough dispatch fee so when they give you the the price without lube, you don’t want to waste your dispatch fee therefore trapping customers making them spend a lot of unnecessary money. And just for transparency…. The lady in the office did explain the dispatch fee to me. However she didn’t explain the drastically high prices associated with the dispatch fee. My advice is find a company that gives free estimates, I say this because my company gives free estimates.
Response from Dawson's Electric & Air:
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. For clarity, our $89 dispatch fee is fully disclosed before any appointment is scheduled. This fee covers the technician’s travel, fuel, vehicle expenses, insurance, and time spent by a licensed electrician to professionally assess the situation. There is never an obligation to move forward with repairs after an evaluation is completed. Dawson’s Electric & Air is a licensed and insured residential service company. Our pricing reflects the level of service we provide, including trained and background-checked technicians, code-compliant work, warranties, fully stocked service vehicles, and proper liability coverage. While we understand our pricing may not be the right fit for every situation, we believe transparency and professionalism are important for homeowners making informed decisions. In this case, we noted that the reviewer is a contractor. Contractors often rely on subcontractors or trade relationships for personal projects, which typically operate under very different pricing models than a retail residential service company. Service companies and subcontractors have fundamentally different cost structures. We never pressure customers to proceed after receiving an estimate. Many homeowners choose us because they value reliability, workmanship, and long-term peace of mind, while others may decide a different option is better for them. We wish you success with your project.
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Great service
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Excellent service experience. Everything explained well and to my satisfaction. I will ask for JB again if needed.
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Jim Gangi was great, came in, quickly identified the issue, fixed it and cleaned up afterwards. Very happy
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Jonathan Baker was excellent on all fronts: highly efficient and effective.
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New lights in my home
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Jim was incredibly thoughtful every aspect of the job, providing excellent advice and clear options. On site, he and his partner worked steadily on a job that took more time than expected. Neither wavered in patience or attentiveness. My home was left full of new light and perfectly clean—thanks!
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Our service was excellent and technician was friendly and informative, he was even sure to speak quietly because our children were napping.
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Jonathan was very pleasant and quite knowledgeable. He answered all of our questions. He’s an awesome service person and when we get the next steps of our electrical work done I would be honored for him to do the work. I thank him for everything.
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Great service
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Very professional and positive experience. Would recommend!
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I was treated well throughout the entire process. Will certainly use Dawson’s electric again in the future.
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Jason has been to our home twice to help us with lighting needs. Both times he was on time, but more than that he really knows about wiring and electrical problems. He not only fixed our list of issues, but explained what was wrong. He suggested some improved lighting that made a tremendous difference. He was able to fix on fixture I thought I had to replace, saving me a nice little extra expense. Jason was not just personable, he was patient, helpful and skilled.
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Great company . Fast response , on time and easy to work with .
