Benson's Go-To Company For Heating, Cooling & Electrical Needs
For nearly 20 years, Benson homeowners have turned to us when they need reliable heating, air conditioning and electrical work done right. This area's climate puts real demands on heating and cooling systems, and homes need electrical service that keeps pace with how families live today.
We handle furnace breakdowns, AC installations, wiring projects, panel upgrades, and all the other heating, cooling, and electrical work that keeps your home comfortable and functional.
Ready for Service?
What you get with us is straightforward—skilled technicians who know their trade, honest answers to your questions, and pricing you can count on before any work begins. We're not interested in selling you things you don't need.
Instead, we focus on solving your actual problems with quality workmanship that lasts. Whether it's an HVAC emergency or electrical improvements you've been planning, we're ready to help.
Give us a call at 919-887-8284 .
Recent Jobs and Reviews in Benson, NC
Customers say: # Customer Sentiment Analysis The reviews reflect an overwhelmingly positive sentiment toward the service technicians and company. Customers consistently express high satisfaction with the technical expertise, professionalism, and communication skills demonstrated by the service providers. There is a recurring theme of appreciation for thorough explanations of technical issues and options, with many customers highlighting how technicians took time to answer questions and address concerns. The reviews frequently mention the technicians' friendly, courteous demeanor and their ability to efficiently diagnose and resolve problems. Customers also value the punctuality and reliability of the service, with several noting their trust in the company based on consistent positive experiences. The overall tone is decidedly positive, with customers expressing gratitude, confidence in the work performed, and willingness to recommend the company to others. Many reviews specifically praise the technicians' knowledge, thoroughness, and ability to communicate complex information in an understandable way.
Our Local Reviews by City
- Angier, NC (24)
- Apex, NC (66)
- Benson, NC (1)
- Bunnlevel, NC (1)
- Cary, NC (56)
- Chapel Hill, NC (21)
- Clayton, NC (3)
- Coats, NC (1)
- Durham, NC (14)
- Fuquay-Varina, NC (193)
- Garner, NC (15)
- Godwin, NC (1)
- Holly Springs, NC (85)
- Knightdale, NC (1)
- Lillington, NC (17)
- Middle Creek, NC (3)
- Middle Creek Township, NC (1)
- Moncure, NC (1)
- Morrisville, NC (4)
- New Hill, NC (1)
- Panther Branch, NC (2)
- Pittsboro, NC (9)
- Pleasant Grove, NC (2)
- Raleigh, NC (91)
- Wake Forest, NC (7)
- Wendell, NC (2)
- Willow Spring, NC (3)
Job Locations and Reviews
Conducted sales consultation for mini split installation in 30x30 insulated barn/shop with 14-foot ceilings. Performed on-site measurements using laser distance meter to confirm dimensions and assessed interior space featuring high vaulted ceiling with reflective insulation and exposed beam construction. Documented site conditions with photos noting that electrical power has not yet been run to the structure, which will need to be completed prior to installation.
Completed installation of HVAC package unit in residential side yard location. Unit was positioned on concrete pad with metal support brackets and connected to electrical panel with dedicated circuit breaker labeled "HEAT PUMP / A/C". All manufacturer specifications and safety labels verified on equipment, exhaust/intake vents confirmed operational, and system tested successfully upon completion.
Performed sales consultation for replacement of existing 3-ton packaged heat pump system installed at time of home construction in 1988. Evaluated current equipment condition, documented existing unit specifications and configuration via photographs, and discussed replacement options with homeowner for aging HVAC system that has exceeded its typical service life.
# Service Call Summary Responded to service call for non-functional GFCI outlet near dishwasher and inoperative dishwasher in 2017 residential property. Customer required completion prior to upcoming travel. ## Work Performed Upon arrival, conducted comprehensive assessment of kitchen electrical system and dishwasher circuit. Inspected main electrical panel and identified circuit breaker supplying power to kitchen appliance circuits. Panel inspection revealed existing labeling indicating heating system circuit restrictions. Investigated non-GFCI protected outlet adjacent to dishwasher location, which is required by current National Electrical Code for receptacles serving countertop areas and locations within six feet of water sources. Tested outlet for proper function and verified complete loss of power to receptacle. Traced circuit to determine source of power loss affecting both dishwasher and adjacent outlet. Confirmed both fixtures on same circuit branch. Evaluated circuit bre
Responded to return service call regarding previously replaced breaker that had failed. Upon inspection of the outdoor electrical junction box mounted on wooden post, identified faulty breaker and replaced it. Verified proper operation of electrical system before completing the service.
Completed return visit to finish labeling electrical panel as requested. All circuits are now clearly identified with handwritten labels indicating controlled areas including kitchen, garage, bathroom, and bedroom zones. Documented completed work with photos for inspection purposes.
Performed comprehensive tune-up on two HVAC systems (main house and mother-in-law suite). Inspected attic ductwork, confirming proper installation of insulated silver ducts and verifying structural integrity of the system. Addressed airflow issues to back bedrooms that were causing temperature inconsistencies between seasons, with particular attention to the attic-mounted unit and associated distribution components.
Responded to service call for recurring pool breaker tripping issue at a 2020-built residence. Inspected exterior electrical meter installation and panel connections. Identified and corrected loose connections causing intermittent circuit interruption at the pool equipment feed, resolving the breaker tripping problem.
Responded to no-cool service call for frozen system. Upon inspection, found significant oxidation and corrosion on evaporator coils with visible rust formation. Identified this deterioration as the likely cause of restricted airflow leading to system freeze-up. Advised customer to continue defrosting the unit before further operation.
Responded to emergency service call for whole house power fluctuations and burning odor. Inspection of electrical panel revealed significant dust accumulation, improper wire connections, and evidence of overheating at several breaker connections. Cleaned panel, secured loose connections, and replaced damaged breaker for upstairs bathroom circuit to resolve intermittent tripping issue and eliminate safety hazards.
Performed standard HVAC tune-up on 2004 system revealing extensive dirt and debris accumulation on evaporator coil. Inspected electrical connections, noting multiple wiring bundles with proper wire nut connections still intact. Recommended thorough coil cleaning to improve system efficiency and prevent potential component failure due to restricted airflow.
Installed new exterior dryer vent through brick wall, ensuring proper sealing and connection to existing ductwork. Inspected electrical panel to verify adequate power supply for the dryer circuit, confirming all connections were secure and properly labeled.
Came out to your home today to perform our annual Peace of Mind Electrical maintenance checkup. Upon arrival, we discussed what today’s visit would entail. This maintenance visit allows me the time to go through and check functionality of all outlets and switches, check reaction times on the shock protection outlets, replace batteries and reset the smoke detectors in the home, re-torque all connections in electrical panel, and dust off the ceiling fans. Everything was in great working order but did build a solution to replace the back stabbed devices switches and outlets in the home as well some other safety enhancements with whole home surge protection. Thank you for choosing Dawson’s Electric and Air.
Electrician installing two new flood motion lights
Electrician replacing an attic exhaust fan with thermostat along with supplying and installing a new bathroom exhaust fan/light
Electrician repairing and installing fixtures throughout the home
Electrician repairing multiple fixtures.
Electrician providing service
Electrician adding floodlight and outlets
Electrician quoting kitchen remodel
Mr. Dawson was professional, and his experience was demonstrated when he identified the problems and corrected them with little or no delay.
Electrician bonding gas line, replacing GFCI, and repairing outlet
Electrician installing lights and recessed lights
Electrician installing outside outlet




