Professional HVAC & Electrical Solutions For Cary Homeowners
Cary families have trusted us with their heating, cooling, and electrical work since 2005, and we've built that trust by showing up when we say we will and doing quality work at honest prices.
North Carolina weather keeps HVAC systems busy year-round, and homes here depend on reliable electrical service for everything from daily living to powering modern technology. We handle AC breakdowns, heating installations, rewiring projects, and everything in between with the same attention to detail.
Ready for Service?
You shouldn't have to wonder if you're getting straight answers about your home's systems. Our approach is simple—we assess the situation, explain your options clearly, provide upfront pricing, and let you make informed decisions.
No games, no pressure, just skilled electrical and air conditioning technicians who respect your home and your time.
Call 919-887-8284 today.
Recent Jobs and Reviews in Cary, NC
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express gratitude for the professionalism, courtesy, and knowledge demonstrated by the service technicians. A dominant theme throughout is the emphasis on clear communication, with reviewers frequently praising how technicians took time to explain work in detail, answer questions thoroughly, and provide helpful recommendations. The tone is warm and enthusiastic, with customers highlighting the friendly and personable nature of the service providers, describing interactions as pleasant and easy. Punctuality and efficiency are recurring positive attributes, with many noting timely arrivals and thorough completion of work. Customers express strong confidence in the quality of service received, with multiple mentions of trust, recommendations to others, and intentions to use the company again for future needs. The reviews convey a sense of relief and satisfaction that work was done correctly and professionally, with several customers specifically appreciating the educational approach taken to help them understand their home systems. Overall, the sentiment reflects exceptional customer experiences characterized by competence, respect, and genuine care for customer needs.
Our Local Reviews by City
- Angier, NC (24)
- Apex, NC (69)
- Benson, NC (1)
- Bunnlevel, NC (1)
- Cary, NC (56)
- Chapel Hill, NC (23)
- Clayton, NC (3)
- Coats, NC (1)
- Durham, NC (15)
- Fuquay-Varina, NC (198)
- Garner, NC (15)
- Godwin, NC (1)
- Holly Springs, NC (85)
- Knightdale, NC (1)
- Lillington, NC (18)
- Middle Creek, NC (3)
- Middle Creek Township, NC (1)
- Moncure, NC (1)
- Morrisville, NC (4)
- New Hill, NC (1)
- Panther Branch, NC (2)
- Pittsboro, NC (9)
- Pleasant Grove, NC (2)
- Raleigh, NC (95)
- Wake Forest, NC (8)
- Wendell, NC (2)
- Willow Spring, NC (3)
Job Locations and Reviews
Completed comprehensive heating and air maintenance on two 2016 HVAC systems including full 80-point inspections on both units. Performed outdoor coil cleaning on both condensing units, burner assembly cleaning, gas pressure verification and adjustments as needed, electrical diagnostics with amp readings, and thorough safety inspections of all components. All systems operating within manufacturer specifications upon completion.
Completed electrical safety evaluation at a 1997 residential property to diagnose non-functioning dining room light fixture and rear porch light. Troubleshot both lighting circuits, identified failure points, and restored power to both fixtures. Additionally inspected exterior AC condenser unit clearance and documented vegetation encroachment creating potential airflow restriction and fire hazard around electrical equipment.
Completed site assessment for mini-split system replacement quote. Documented existing indoor evaporator unit mounted on concrete pad and outdoor condensing unit (model CH-09SPH-2WYD, 208/230V). Photographed current installation including refrigerant line routing, electrical connections, and equipment placement for proposal preparation.
Completed comprehensive heating and air maintenance on one HVAC unit including 80-point inspection, outdoor coil cleaning, and burner cleaning. Removed significant accumulation of leaves and organic debris from blower housing chamber that had collected around the fan assembly and baffle plate. Verified gas pressures, adjusted as needed, and completed all safety inspections with system now operating within manufacturer specifications.
Completed comprehensive tune-up on 2022 HVAC system, including inspection of blower assembly which revealed significant dust and debris accumulation on fan blades requiring attention. Performed thorough inspection of ductwork system per homeowner request following home inspection findings, identifying damaged section of rectangular supply duct in attic space with torn outer vapor barrier jacket exposing interior pink fiberglass insulation, compromising system efficiency and requiring repair to restore proper air distribution and prevent energy loss.
Responded to a commercial dryer failure at a retail location. Upon arrival, investigated reports that the dryer stopped operating after a vacuum was plugged in on the same circuit. Inspected the 100-amp, 3-phase 4-wire, 120/208V electrical panel and outdoor disconnect box serving the dryer circuit. Found blown fuses in the external disconnect, which had failed due to overload when additional equipment was connected to the circuit. Replaced the damaged fuses and verified proper voltage supply to the dryer receptacle. Confirmed the existing 100-amp service was adequate for the dryer's requirements, contrary to previous assessment. Tested system under load and restored power to the circuit. Advised customer on proper circuit usage and load management to prevent future failures with the new dryer installation.
Performed refrigerant line repair on residential HVAC system. Pumped down existing refrigerant into the outdoor unit and executed torch repair on the liquid refrigerant line. Replaced the refrigerant filter dryer as a necessary component of the repair work. Evacuated the system to below 500 microns using precision vacuum gauge equipment to ensure proper moisture and contaminant removal. Recharged the system with up to 4 pounds of refrigerant to restore proper system charge levels and verify operational performance.
Completed comprehensive 32-point annual electrical system evaluation including electrical panel maintenance with proper torque verification of all connections and breaker inspection. Performed GFCI outlet and breaker testing to verify shock protection functionality, conducted Arc Fault breaker testing to ensure fire protection systems operating correctly, and provided smoke and CO2 detector maintenance including battery replacement and operational testing. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans up to 12 feet. Documentation photos captured electrical panel interior showing circuit breaker configuration and wiring, as well as exterior utility connections near gas meter assembly where significant corrosion was observed on copper piping and blue utility box.
Completed comprehensive heating and air maintenance on one HVAC unit including an 80-point inspection. Performed outdoor coil cleaning, burner cleaning, and verified gas pressures were within manufacturer specifications. Conducted thorough safety inspections of all system components, measured electrical parameters using digital multimeter confirming proper voltage readings, and inspected refrigerant lines and connections for proper operation. All systems tested and operating normally upon departure.
Completed HVAC system installation in residential property with new equipment placement in crawl space utility area. Installed metal plenum and connected flexible ductwork to establish proper air distribution throughout the home. Secured outdoor condensing unit in backyard location along privacy fence line, ensuring adequate clearance for airflow and future maintenance access. Customer financed installation through Synchrony with 0% interest for 60-month promotional terms.
Responded to cooling complaint on multi-story residence with 7.5-year-old system where previous contractor diagnosed failed compressor. Investigated upper floor cooling inadequacy, particularly during high ambient temperatures. Accessed attic space and inspected ductwork system, discovering significant air leakage at plenum connection with 0.1% seal integrity reading on diagnostic meter. Corrugated flex duct showed improper sealing at main trunk line junction. Documented conditions with photos showing compromised duct connections and measured air loss contributing to reduced airflow to affected zone, which explained inadequate cooling performance rather than compressor failure.
Conducted sales consultation for guest house HVAC system replacement. Evaluated existing 20-year-old Trane split system with chronic refrigerant leak that has required multiple recharges over the past two years, with previous technician determining unit is beyond economical repair. Assessed attic-mounted air handler installation and outdoor condenser unit placement, documented equipment configuration and ductwork layout, and provided replacement options focusing on Trane and Carrier equipment per homeowner preference.
Completed comprehensive heating and air maintenance including 80-point inspection on all units. Performed outdoor coil cleaning, burner cleaning, and gas pressure adjustments to ensure optimal system performance. Conducted thorough safety inspections of all HVAC components, verified system pressures reading 48.7 PSI, and inspected crawlspace equipment including insulated refrigerant lines and mechanical assemblies for proper operation and integrity.
Responded to service call for non-functional NUVO thermostat on 1.5-year-old Daikin single-zone system. Diagnosed failed thermostat and replaced with new Honeywell Home digital programmable unit. Verified proper wiring connections, configured system settings, and tested heating and cooling operation to confirm full functionality. System responding properly to temperature setpoint adjustments with thermostat displaying correct indoor temperature and communicating with equipment as designed.
Conducted sales consultation for complete HVAC system replacement. Assessed existing attic installation conditions and documented current insulation materials (R-21/R-24 rated) and structural measurements to provide accurate equipment sizing and installation scope recommendations for customer consideration.
Performed comprehensive whole-home electrical safety evaluation on 1997 residential property at customer's request for peace of mind assessment. Conducted systematic inspection of main electrical panel, verifying proper circuit breaker operation, bus bar connections, and panel wiring integrity using calibrated Fluke testing equipment to measure voltage levels and confirm system functionality. Inspected exterior electrical equipment and HVAC disconnect, examining conduit connections, outdoor installations, and weatherproof enclosures for code compliance and safe operation, with all systems found to be functioning within normal parameters and no immediate safety concerns identified.
Completed preventive maintenance service on a 13-year-old residential air conditioning system with dual thermostat zones. Performed comprehensive system inspection including electrical testing with multimeter, verifying voltage readings and system performance parameters. Inspected attic-mounted equipment and ductwork, checking flexible duct connections and airflow distribution. System operating within normal parameters with no issues identified at time of service.
Responded to no cooling complaint on 2019 air conditioning system affecting both upstairs and downstairs zones. Upon arrival, verified unit was running but not producing adequate cooling. Performed diagnostic testing using digital thermometer and clamp meter to measure supply air temperature and electrical parameters at outdoor condensing unit. Supply air temperature reading of 55.4°F indicated system was producing some cooling but potentially operating below optimal capacity. Conducted electrical measurements at outdoor unit components including compressor and condenser fan motor circuits to verify proper voltage, amperage, and capacitance values. Inspected ductwork in attic space and outdoor equipment connections. Documented system conditions with diagnostic readings and equipment photos for service records.
Completed comprehensive 32-point electrical system evaluation on residential property. Performed electrical panel maintenance including proper torquing and connection inspection of all breakers in Siemens panel. Tested all GFCI shock protection outlets and breakers, along with arc fault fire protection breakers to verify proper operation. Conducted smoke and carbon monoxide detector maintenance with battery replacement and functional testing. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans up to 12 feet. Inspected exterior meter installation and emergency disconnect panel, confirming secure sealing and proper labeling. All systems tested and found operational upon completion.
Completed comprehensive preventive maintenance on 13-year-old HVAC system including full 80-point heating and cooling inspection. Performed outdoor coil cleaning, burner cleaning, gas pressure adjustments, and thorough safety inspections on all equipment. System operational and functioning within manufacturer specifications upon completion.
Responded to service call for chirping smoke alarm in upstairs foyer. Upon arrival, inspected electrical panel and existing smoke detector system in 2010-built residence. Customer requested replacement of all eight smoke alarms throughout the home but did not have replacement units on-site. Documented existing electrical panel configuration showing properly functioning circuit breakers, main disconnect assembly, and organized wiring with appropriate grounding and neutral connections. Advised customer that smoke detector replacements would require procurement of compatible hardwired units with battery backup to meet current code requirements. Provided recommendation for interconnected photoelectric/ionization combination detectors suitable for the home's electrical system and offered to schedule follow-up appointment once units are obtained for complete installation.
Responded to no cooling call on 2-year-old Trane packaged unit, model 4YCC403BE1070AA. Upon arrival, confirmed thermostat was not powering on and system was non-operational. Inspected outdoor unit and verified equipment condition, documented unit specifications and serial number for service records.
Conducted pre-installation assessment for electric vehicle charger at residential property built in 2005. Inspected existing electrical breaker panel to evaluate capacity and available circuits for EV charger installation. Documented current panel configuration and breaker layout in preparation for future installation once customer receives charger unit.
Completed HVAC installation with system serving multiple zones including dining room, kitchen, swimming spa area, gazebo, bedrooms, and master bath. Installed First Alert carbon monoxide detector in accordance with safety codes and labeled circuit panel to identify all HVAC zones and equipment for future service reference.
Responded to no cooling complaint on second floor unit. Upon inspection, utilized refrigerant leak detector (LD 5000 PROWLER) which indicated a medium-level leak at the evaporator coil. Found that while capacitor had been previously replaced, the underlying issue was a refrigerant leak in the coil assembly requiring further repair or coil replacement to restore proper cooling operation.
Great service
Arron did and incredible job. Most appreciated
He was very thorough and found the problem
Professional
Fantastic
Jim Gangi came out and diagnosed the issues, conveyed his opinion and suggestions. No pressure and communicated his findings very well
5-star experience! Easy to make an appointment, great communication, excellent work from knowledgeable, experienced, friendly electricians. Site cleanup was perfect. Will definitely hire Dawson’s Electric again! Thanks, Jonathan and Mason!
Great and Friendly Service!
Jim was so helpful and proactive. He made sure that everything was cleaned. He came prepared with parts I didn’t have and he was absolutely pleasant to speak with! Ive always had awesome service with Dawson’s. I highly recommend them for any electrical work you need done.
Great service!
Tim is top notch. He and his partner were efficient, thoughtful, and laid out multiple price options for our service needs. He generously threw in a couple additions at no cost. Very nice guy as well. Would highly recommend.
Jonathan Baker did an excellent job of explaining options for my electrical system. He worked quickly and efficiently and was patient in explaining how my new gear works. Much appreciated!
Johnathan and Michael were very helpful
Jim did a really great job for us! The recessed lights he wired up in the living room just sparkle and we could not be happier. He also did excellent work in our garage and made sure to replace as much drywall as possible to cut down on our repairs. We would hire him again!
Will use them again
Professional, fast, and took great care to make our new fixtures look great!
The entire process was seamless with great communication. From schedule the appointment through all the work being done. Professional, courteous and job well done.
work done quickly and am satisfied.
Really great service. Very knowledgeable electrician
My experience with other electric companies, have been fairly poor. Dawson’s Electric was easy to make an appointment, they were on time, they looked presentable, they did a great job, they were quick, and the electrician (Jim Gangi) was the politest person. I was extremely impressed. As a woman, it is important for me to feel safe with the people that are working on my home. Jim was respectful, honest, and professional. I have multiple jobs in my upcoming new home and I will not hesitate to call Dawson’s Electric for all my electrical needs. Thank you!
Mr Torres was puntual, kept us informed at all times of his arrival. Listen to my needs and provided a clear responds to what it will take to get it done. Price was fair market value. Will use the for my next project. He completed the job promptly and did it very well.
Jonathan and Nathan were professional, thorough, knowledgeable and competent, as well as timely and clear at communication. What more could I want? Thanks for your help.
John did an excellent job and was a pleasure to work with.
Jonathan was awesome. I called to have someone dispatched and he was here in 30 minutes. He was very knowledgeable and provided great customer service. I will call Dawson for all of my electrical needs
Jonathan was on time, his estimates were good, they worked efficiently and cleaned up the job site afterwards... I could not have asked for a better experience.




