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Raleigh, NC HVAC

green-stars

Keeping Raleigh Homes Comfortable & Powered Since 2005

We've been serving Raleigh homeowners for nearly 20 years with 5 Star AC and licensed electrician services, and we understand what it takes to keep homes in this area running smoothly.

From humid summers that push air conditioners to their limits to occasional cold snaps that test heating systems, we've seen it all. Whether you need emergency HVAC repair, furnace tune-ups, or electrical panel upgrades, we bring honest service and quality workmanship to every job.

We don't believe in high-pressure sales or surprise fees. Just straightforward answers about what your home needs and upfront pricing before we start work. Our licensed technicians show up on time, do the job right, and explain everything in plain English. From outlet installations to complete HVAC replacements, we handle it all with old-fashioned values.

Ready to get your home taken care of?

Give us a call at 919-887-8284 .

Frequently Asked Questions from Raleigh Homeowners

Our HVAC Services for Raleigh Homes

Raleigh weather can be unpredictable, and your HVAC system needs to keep up. We provide full-service heating and cooling solutions designed for North Carolina homes.

Heating Services

We repair, install, and maintain all major heating systems, including furnaces and heat pumps. Whether your system is not producing heat, struggling to keep up during extreme cold, or due for routine maintenance, our team will diagnose the issue and walk you through your options.

Heating services include:

  • Furnace repair and replacement
  • Heat pump repair and installation
  • No heat diagnostics
  • Heating maintenance and seasonal inspections

Air Conditioning Services

Summers in Raleigh put serious strain on AC systems. We help homeowners stay cool with fast, reliable cooling services.

Air conditioning services include:

  • AC repair and troubleshooting
  • New system installation and replacement
  • Preventative maintenance
  • Efficiency evaluations and upgrades

Maintenance Plans for Year-Round Peace of Mind

Regular maintenance helps prevent breakdowns, improve efficiency, and extend the life of your HVAC and electrical systems. Our Peace of Mind Club makes it easy to stay ahead of issues before they turn into costly repairs.

Maintenance benefits include:

  • Seasonal HVAC inspections
  • Priority scheduling
  • Reduced repair costs
  • Improved system performance

Why Choose Dawson’s Electric & Air

Choosing a home service company is about more than just fixing a problem. It’s about trusting the people you invite into your home. At Dawson’s Electric & Air, we have built our reputation by showing up when it matters, doing the job right, and treating every home with care and respect.

  • Family-owned and operated with deep roots in the Raleigh community
  • Nearly two decades of experience serving local homes
  • Licensed HVAC and electrical technicians under one trusted team
  • Honest recommendations without pressure or surprise fees
  • Clear communication so you understand your options before work begins
  • Strong focus on safety, quality workmanship, and long-term solutions
  • Actively involved in supporting local schools, charities, and community programs

From quick repairs to full system replacements, our goal is simple. We want every customer to feel confident, informed, and taken care of from the first call to the final walkthrough.

Schedule HVAC or Electrical Service in Raleigh Today

If your home needs heating, cooling, or electrical service in Raleigh, Dawson’s Electric & Air is ready to help. Whether it is an urgent repair or planned maintenance, our team will make sure the job is done right.

Call 919-887-8284 or contact us to schedule service with a trusted local team.

Recent Jobs and Reviews in Raleigh, NC

Rated 5.0 out of 5 stars based on 95 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express gratitude for the professionalism, courtesy, and knowledge demonstrated by the service technicians. A dominant theme throughout is the emphasis on clear communication, with reviewers frequently praising how technicians took time to explain work in detail, answer questions thoroughly, and provide helpful recommendations. The tone is warm and enthusiastic, with customers highlighting the friendly and personable nature of the service providers, describing interactions as pleasant and easy. Punctuality and efficiency are recurring positive attributes, with many noting timely arrivals and thorough completion of work. Customers express strong confidence in the quality of service received, with multiple mentions of trust, recommendations to others, and intentions to use the company again for future needs. The reviews convey a sense of relief and satisfaction that work was done correctly and professionally, with several customers specifically appreciating the educational approach taken to help them understand their home systems. Overall, the sentiment reflects exceptional customer experiences characterized by competence, respect, and genuine care for customer needs.

Job Locations and Reviews

Completed comprehensive heating and air maintenance including 80-point inspection on each unit, outdoor coil cleaning, and burner cleaning. Adjusted gas pressures to manufacturer specifications and performed thorough safety inspections on all system components. All equipment operating within normal parameters upon completion.
Completed comprehensive heating and air maintenance including 80-point inspection on each unit, outdoor coil cleaning, and burner cleaning. Adjusted gas pressures to manufacturer specifications and performed thorough safety inspections on all system components. All equipment operating within normal parameters upon completion.
Aaron P.
Aaron P. Checked in
Completed comprehensive heating and air maintenance including 80-point inspection on each unit, outdoor coil cleaning, and burner cleaning. Adjusted gas pressures to manufacturer specifications and performed thorough safety inspections on all system components. All equipment operating within normal parameters upon completion.
Raleigh, NC 27603
Replaced defective recessed can light fixture on second floor of residential property built in 2000. Supplied and installed new recessed lighting fixture in standard-height ceiling, restoring proper illumination to the room. All three recessed lights in the space are now fully operational, with the new fixture matching existing installations.
Replaced defective recessed can light fixture on second floor of residential property built in 2000. Supplied and installed new recessed lighting fixture in standard-height ceiling, restoring proper illumination to the room. All three recessed lights in the space are now fully operational, with the new fixture matching existing installations.
Rob W.
Rob W. Checked in
Replaced defective recessed can light fixture on second floor of residential property built in 2000. Supplied and installed new recessed lighting fixture in standard-height ceiling, restoring proper illumination to the room. All three recessed lights in the space are now fully operational, with the new fixture matching existing installations.
Raleigh, NC 27612
Raleigh, NC - Installed a hard start kit on the downstairs outdoor condensing unit to improve compressor starting performance and reduce strain on the electrical system. The start assist capacitor was wired into the existing electrical compartment alongside the run capacitor and contactor, with all connections secured and verified for proper operation.
Thomas M.
Thomas M. Checked in
Installed a hard start kit on the downstairs outdoor condensing unit to improve compressor starting performance and reduce strain on the electrical system. The start assist capacitor was wired into the existing electrical compartment alongside the run capacitor and contactor, with all connections secured and verified for proper operation.
Raleigh, NC 27612
Completed full HVAC system installation including outdoor condensing unit and attic ductwork. Installed new beige condenser unit on concrete pad adjacent to home exterior with proper electrical conduit connection from house to equipment. Routed and secured black flexible insulated supply duct and white corrugated conduit through attic space, properly fastened to roof framing with mounting straps. All ductwork installed in accordance with manufacturer specifications and local building codes. System tested and operational upon completion. Payment processed via credit card.
Completed full HVAC system installation including outdoor condensing unit and attic ductwork. Installed new beige condenser unit on concrete pad adjacent to home exterior with proper electrical conduit connection from house to equipment. Routed and secured black flexible insulated supply duct and white corrugated conduit through attic space, properly fastened to roof framing with mounting straps. All ductwork installed in accordance with manufacturer specifications and local building codes. System tested and operational upon completion. Payment processed via credit card.
Santos L.
Santos L. Checked in
Completed full HVAC system installation including outdoor condensing unit and attic ductwork. Installed new beige condenser unit on concrete pad adjacent to home exterior with proper electrical conduit connection from house to equipment. Routed and secured black flexible insulated supply duct and white corrugated conduit through attic space, properly fastened to roof framing with mounting straps. All ductwork installed in accordance with manufacturer specifications and local building codes. System tested and operational upon completion. Payment processed via credit card.
Raleigh, NC 27603
Responded to no heat call on 3-year-old HVAC system that was running continuously but failing to reach thermostat setpoint. Upon inspection, discovered condensate drain line issues in crawlspace area affecting system operation. Cleared blockage in PVC drainage system, verified proper slope and flow of condensate lines, and inspected ductwork connections in attic space for air leaks that could impact heating efficiency. Completed preventive maintenance service including filter inspection, thermostat calibration check, and verification of all mechanical components. System tested successfully, confirmed unit cycling properly and achieving desired temperature setpoint.
Responded to no heat call on 3-year-old HVAC system that was running continuously but failing to reach thermostat setpoint. Upon inspection, discovered condensate drain line issues in crawlspace area affecting system operation. Cleared blockage in PVC drainage system, verified proper slope and flow of condensate lines, and inspected ductwork connections in attic space for air leaks that could impact heating efficiency. Completed preventive maintenance service including filter inspection, thermostat calibration check, and verification of all mechanical components. System tested successfully, confirmed unit cycling properly and achieving desired temperature setpoint.
Thomas M.
Thomas M. Checked in
Responded to no heat call on 3-year-old HVAC system that was running continuously but failing to reach thermostat setpoint. Upon inspection, discovered condensate drain line issues in crawlspace area affecting system operation. Cleared blockage in PVC drainage system, verified proper slope and flow of condensate lines, and inspected ductwork connections in attic space for air leaks that could impact heating efficiency. Completed preventive maintenance service including filter inspection, thermostat calibration check, and verification of all mechanical components. System tested successfully, confirmed unit cycling properly and achieving desired temperature setpoint.
Raleigh, NC 27607
Responded to service call for media box installation to support framed TV mounting. Upon arrival, verified existing outlet location and electrical circuit capacity at main panel. Installed recessed media box at designated wall location, ensuring proper depth for concealed wiring and adequate space for HDMI, power, and data connections. Verified circuit protection at electrical panel, confirmed proper grounding, and tested all connections for functionality. Installation completed to support flush-mount TV installation with clean, concealed cable management.
Responded to service call for media box installation to support framed TV mounting. Upon arrival, verified existing outlet location and electrical circuit capacity at main panel. Installed recessed media box at designated wall location, ensuring proper depth for concealed wiring and adequate space for HDMI, power, and data connections. Verified circuit protection at electrical panel, confirmed proper grounding, and tested all connections for functionality. Installation completed to support flush-mount TV installation with clean, concealed cable management.
Curtis E.
Curtis E. Checked in
Responded to service call for media box installation to support framed TV mounting. Upon arrival, verified existing outlet location and electrical circuit capacity at main panel. Installed recessed media box at designated wall location, ensuring proper depth for concealed wiring and adequate space for HDMI, power, and data connections. Verified circuit protection at electrical panel, confirmed proper grounding, and tested all connections for functionality. Installation completed to support flush-mount TV installation with clean, concealed cable management.
Raleigh, NC 27607
Responded to service call regarding intermittent electrical failure affecting garage door opener and ceiling light operating on alternating days. Performed comprehensive inspection of electrical panel, circuit breakers, and associated wiring to identify potential causes including rodent damage to conductors, loose connections, or faulty breaker operation. Documented panel configuration and breaker conditions with photographs for service records.
Responded to service call regarding intermittent electrical failure affecting garage door opener and ceiling light operating on alternating days. Performed comprehensive inspection of electrical panel, circuit breakers, and associated wiring to identify potential causes including rodent damage to conductors, loose connections, or faulty breaker operation. Documented panel configuration and breaker conditions with photographs for service records.
Bryant C.
Bryant C. Checked in
Responded to service call regarding intermittent electrical failure affecting garage door opener and ceiling light operating on alternating days. Performed comprehensive inspection of electrical panel, circuit breakers, and associated wiring to identify potential causes including rodent damage to conductors, loose connections, or faulty breaker operation. Documented panel configuration and breaker conditions with photographs for service records.
Raleigh, NC 27604
Conducted sales assessment of existing HVAC system located in crawl space. Documented current equipment configuration including furnace/air handler unit, flexible ductwork with visible repairs, condensate pump assembly, and refrigerant line routing. Photographed installation conditions showing equipment accessibility, structural support methods, insulation placement, and overall system layout for proposal development.
Conducted sales assessment of existing HVAC system located in crawl space. Documented current equipment configuration including furnace/air handler unit, flexible ductwork with visible repairs, condensate pump assembly, and refrigerant line routing. Photographed installation conditions showing equipment accessibility, structural support methods, insulation placement, and overall system layout for proposal development.
Joe B.
Joe B. Checked in
Conducted sales assessment of existing HVAC system located in crawl space. Documented current equipment configuration including furnace/air handler unit, flexible ductwork with visible repairs, condensate pump assembly, and refrigerant line routing. Photographed installation conditions showing equipment accessibility, structural support methods, insulation placement, and overall system layout for proposal development.
Raleigh, NC 27603
Conducted initial site assessment and electrical panel evaluation for commercial retail space requiring multiple electrical upgrades. Documented existing electrical infrastructure, including main service panel with available breaker capacity and circuit configuration. Assessed scope of work for five separate electrical installations: recessed wall outlet for flush-mounted frame television requiring 9-inch wall penetration, dedicated 20-amp circuit installation to speaker closet, three bathroom outlets positioned for LED mirror installations, elevated wall outlet at 90 inches for corner-mounted television, and standard floor-level outlet for retail signage. Confirmed presence of existing outlet boxes at multiple locations requiring wire runs to complete installations. Project requires customer approval and scheduling for future completion; no work performed during initial assessment visit.
Conducted initial site assessment and electrical panel evaluation for commercial retail space requiring multiple electrical upgrades. Documented existing electrical infrastructure, including main service panel with available breaker capacity and circuit configuration. Assessed scope of work for five separate electrical installations: recessed wall outlet for flush-mounted frame television requiring 9-inch wall penetration, dedicated 20-amp circuit installation to speaker closet, three bathroom outlets positioned for LED mirror installations, elevated wall outlet at 90 inches for corner-mounted television, and standard floor-level outlet for retail signage. Confirmed presence of existing outlet boxes at multiple locations requiring wire runs to complete installations. Project requires customer approval and scheduling for future completion; no work performed during initial assessment visit.
Curtis E.
Curtis E. Checked in
Conducted initial site assessment and electrical panel evaluation for commercial retail space requiring multiple electrical upgrades. Documented existing electrical infrastructure, including main service panel with available breaker capacity and circuit configuration. Assessed scope of work for five separate electrical installations: recessed wall outlet for flush-mounted frame television requiring 9-inch wall penetration, dedicated 20-amp circuit installation to speaker closet, three bathroom outlets positioned for LED mirror installations, elevated wall outlet at 90 inches for corner-mounted television, and standard floor-level outlet for retail signage. Confirmed presence of existing outlet boxes at multiple locations requiring wire runs to complete installations. Project requires customer approval and scheduling for future completion; no work performed during initial assessment visit.
Raleigh, NC 27607
Completed comprehensive heating and air maintenance on 11-year-old system for new customer. Performed 80-point inspection covering all major components and operational parameters. Cleaned outdoor condenser coils to remove debris and restore proper airflow and heat transfer efficiency. Cleaned burner assembly and verified proper combustion. Tested and adjusted gas pressures to manufacturer specifications for optimal performance and safety. Conducted complete safety inspections including electrical connections, refrigerant levels, and system controls. Documented evaporator coil condition showing moderate dust and debris accumulation on fins with some moisture staining visible in air handler cabinet. System operating within normal parameters upon completion of maintenance. All safety checks passed. Unit ready for continued service.
Completed comprehensive heating and air maintenance on 11-year-old system for new customer. Performed 80-point inspection covering all major components and operational parameters. Cleaned outdoor condenser coils to remove debris and restore proper airflow and heat transfer efficiency. Cleaned burner assembly and verified proper combustion. Tested and adjusted gas pressures to manufacturer specifications for optimal performance and safety. Conducted complete safety inspections including electrical connections, refrigerant levels, and system controls. Documented evaporator coil condition showing moderate dust and debris accumulation on fins with some moisture staining visible in air handler cabinet. System operating within normal parameters upon completion of maintenance. All safety checks passed. Unit ready for continued service.
Thomas M.
Thomas M. Checked in
Completed comprehensive heating and air maintenance on 11-year-old system for new customer. Performed 80-point inspection covering all major components and operational parameters. Cleaned outdoor condenser coils to remove debris and restore proper airflow and heat transfer efficiency. Cleaned burner assembly and verified proper combustion. Tested and adjusted gas pressures to manufacturer specifications for optimal performance and safety. Conducted complete safety inspections including electrical connections, refrigerant levels, and system controls. Documented evaporator coil condition showing moderate dust and debris accumulation on fins with some moisture staining visible in air handler cabinet. System operating within normal parameters upon completion of maintenance. All safety checks passed. Unit ready for continued service.
Raleigh, NC 27603
Review
Our safety inspection through the membership plan is well worth it especially when someone like Charlie shows up at your door! Charlie is not only knowledgeable, he shares his honest opinions on what should be replaced and why. He isn’t pushy and gave us a complete rundown of our home’s electrical safety needs. We felt so comfortable having him in our home. He is super friendly and pretty funny too! Our new puppy took a special liking to him as well! (sorry about that lol) Highly recommend Charlie!!
Erin - Raleigh, NC 27613
Completed comprehensive 32-point annual electrical system evaluation including main panel inspection, torquing of all connections, and verification of proper circuit breaker operation. Performed GFCI and AFCI protection device testing to ensure proper shock and fire protection functionality. Conducted smoke and carbon monoxide detector maintenance with battery replacement and operational testing. Inspected crawl space electrical components and exterior sub-panel serving RV receptacle, hot tub, and additional branch circuits. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans at same height. All safety devices tested and confirmed operational, panel connections properly torqued to manufacturer specifications, and system found to be functioning within normal parameters.
Completed comprehensive 32-point annual electrical system evaluation including main panel inspection, torquing of all connections, and verification of proper circuit breaker operation. Performed GFCI and AFCI protection device testing to ensure proper shock and fire protection functionality. Conducted smoke and carbon monoxide detector maintenance with battery replacement and operational testing. Inspected crawl space electrical components and exterior sub-panel serving RV receptacle, hot tub, and additional branch circuits. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans at same height. All safety devices tested and confirmed operational, panel connections properly torqued to manufacturer specifications, and system found to be functioning within normal parameters.
Charlie B.
Charlie B. Checked in
Completed comprehensive 32-point annual electrical system evaluation including main panel inspection, torquing of all connections, and verification of proper circuit breaker operation. Performed GFCI and AFCI protection device testing to ensure proper shock and fire protection functionality. Conducted smoke and carbon monoxide detector maintenance with battery replacement and operational testing. Inspected crawl space electrical components and exterior sub-panel serving RV receptacle, hot tub, and additional branch circuits. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans at same height. All safety devices tested and confirmed operational, panel connections properly torqued to manufacturer specifications, and system found to be functioning within normal parameters.
Raleigh, NC 27613
Responded to no-cooling call on 10-year-old ducted mini split system displaying P6 error code indicating internal fault. Performed diagnostic testing using digital thermometer at supply vent, recording 53.6°F discharge temperature. Utilized refrigerant analyzer to check system pressures and verify compressor operation. System restored to normal operation after troubleshooting internal communication error between indoor and outdoor units.
Responded to no-cooling call on 10-year-old ducted mini split system displaying P6 error code indicating internal fault. Performed diagnostic testing using digital thermometer at supply vent, recording 53.6°F discharge temperature. Utilized refrigerant analyzer to check system pressures and verify compressor operation. System restored to normal operation after troubleshooting internal communication error between indoor and outdoor units.
Hayes H.
Hayes H. Checked in
Responded to no-cooling call on 10-year-old ducted mini split system displaying P6 error code indicating internal fault. Performed diagnostic testing using digital thermometer at supply vent, recording 53.6°F discharge temperature. Utilized refrigerant analyzer to check system pressures and verify compressor operation. System restored to normal operation after troubleshooting internal communication error between indoor and outdoor units.
Raleigh, NC 27612
Completed full HVAC system installation including outdoor condenser unit and indoor air handler. The outdoor unit was mounted on a prepared pad against the building exterior with proper clearances, electrical disconnect box installed per code, and refrigerant lines routed through conduit. In the attic space, installed new air handler unit with associated PVC condensate drain lines, electrical connections, and integrated the system with existing ductwork. All components were tested for proper operation, refrigerant charge verified, and system commissioned successfully.
Completed full HVAC system installation including outdoor condenser unit and indoor air handler. The outdoor unit was mounted on a prepared pad against the building exterior with proper clearances, electrical disconnect box installed per code, and refrigerant lines routed through conduit. In the attic space, installed new air handler unit with associated PVC condensate drain lines, electrical connections, and integrated the system with existing ductwork. All components were tested for proper operation, refrigerant charge verified, and system commissioned successfully.
Santos L.
Santos L. Checked in
Completed full HVAC system installation including outdoor condenser unit and indoor air handler. The outdoor unit was mounted on a prepared pad against the building exterior with proper clearances, electrical disconnect box installed per code, and refrigerant lines routed through conduit. In the attic space, installed new air handler unit with associated PVC condensate drain lines, electrical connections, and integrated the system with existing ductwork. All components were tested for proper operation, refrigerant charge verified, and system commissioned successfully.
Raleigh, NC 27615
Completed preventative maintenance tune-up on two 4-year-old HVAC systems located in attic space prior to cooling season. Performed comprehensive inspection of both units including electrical connections, wiring integrity, and system diagnostics using digital multimeter to verify proper voltage and amperage readings. All systems tested and found operating within manufacturer specifications, ready for summer demand.
Completed preventative maintenance tune-up on two 4-year-old HVAC systems located in attic space prior to cooling season. Performed comprehensive inspection of both units including electrical connections, wiring integrity, and system diagnostics using digital multimeter to verify proper voltage and amperage readings. All systems tested and found operating within manufacturer specifications, ready for summer demand.
Thomas M.
Thomas M. Checked in
Completed preventative maintenance tune-up on two 4-year-old HVAC systems located in attic space prior to cooling season. Performed comprehensive inspection of both units including electrical connections, wiring integrity, and system diagnostics using digital multimeter to verify proper voltage and amperage readings. All systems tested and found operating within manufacturer specifications, ready for summer demand.
Raleigh, NC 27603
Review
Very professional quick to resolve.
Noah - Raleigh, NC 27604
Responded to outlet issues at three locations: kitchen, back porch, and front entrance of 1994-built residence. Tested exterior front outlet with non-contact voltage tester and GFCI functionality tester, confirming proper operation and grounding. Verified customer-installed kitchen GFCI outlet was functioning correctly and inspected main electrical panel to ensure all breakers were properly seated and operational across both bus bars.
Responded to outlet issues at three locations: kitchen, back porch, and front entrance of 1994-built residence. Tested exterior front outlet with non-contact voltage tester and GFCI functionality tester, confirming proper operation and grounding. Verified customer-installed kitchen GFCI outlet was functioning correctly and inspected main electrical panel to ensure all breakers were properly seated and operational across both bus bars.
Bryant C.
Bryant C. Checked in
Responded to outlet issues at three locations: kitchen, back porch, and front entrance of 1994-built residence. Tested exterior front outlet with non-contact voltage tester and GFCI functionality tester, confirming proper operation and grounding. Verified customer-installed kitchen GFCI outlet was functioning correctly and inspected main electrical panel to ensure all breakers were properly seated and operational across both bus bars.
Raleigh, NC 27604
Review
Bryant was prompt, professional, respectful, and efficient. Couldn't ask for more!
Stacey - Raleigh, NC 27607
Installed a dedicated 60-amp circuit from the exterior panel through the crawlspace to the garage, then hardwired and mounted a customer-supplied Tesla EV charger rated for 48-amp charging capacity. Additionally, installed whole home surge protection equipment with warranty coverage and obtained the necessary electrical permits for the installation.
Installed a dedicated 60-amp circuit from the exterior panel through the crawlspace to the garage, then hardwired and mounted a customer-supplied Tesla EV charger rated for 48-amp charging capacity. Additionally, installed whole home surge protection equipment with warranty coverage and obtained the necessary electrical permits for the installation.
Charlie B.
Charlie B. Checked in
Installed a dedicated 60-amp circuit from the exterior panel through the crawlspace to the garage, then hardwired and mounted a customer-supplied Tesla EV charger rated for 48-amp charging capacity. Additionally, installed whole home surge protection equipment with warranty coverage and obtained the necessary electrical permits for the installation.
Raleigh, NC 27613
Completed comprehensive tune-up and additional cleaning service on two HVAC units, both approximately three years old. Performed standard maintenance procedures including inspection of control boards and electrical connections, verification of all wire terminations and safety controls, and thorough system cleaning. Replaced MERV 10 air filter showing moderate dust accumulation, inspected pleated filter media condition, and verified proper airflow through both systems. All components found operating within normal parameters upon completion.
Completed comprehensive tune-up and additional cleaning service on two HVAC units, both approximately three years old. Performed standard maintenance procedures including inspection of control boards and electrical connections, verification of all wire terminations and safety controls, and thorough system cleaning. Replaced MERV 10 air filter showing moderate dust accumulation, inspected pleated filter media condition, and verified proper airflow through both systems. All components found operating within normal parameters upon completion.
Hayes H.
Hayes H. Checked in
Completed comprehensive tune-up and additional cleaning service on two HVAC units, both approximately three years old. Performed standard maintenance procedures including inspection of control boards and electrical connections, verification of all wire terminations and safety controls, and thorough system cleaning. Replaced MERV 10 air filter showing moderate dust accumulation, inspected pleated filter media condition, and verified proper airflow through both systems. All components found operating within normal parameters upon completion.
Raleigh, NC 27605
Replaced malfunctioning outdoor ceiling fan that was only operating at limited speeds. Installed new ceiling fan unit with complete electrical connections, mounted remote control receiver in switch box, and configured wall-mounted controls including remote holder and multi-switch panel for proper fan operation and lighting control.
Replaced malfunctioning outdoor ceiling fan that was only operating at limited speeds. Installed new ceiling fan unit with complete electrical connections, mounted remote control receiver in switch box, and configured wall-mounted controls including remote holder and multi-switch panel for proper fan operation and lighting control.
Bryant C.
Bryant C. Checked in
Replaced malfunctioning outdoor ceiling fan that was only operating at limited speeds. Installed new ceiling fan unit with complete electrical connections, mounted remote control receiver in switch box, and configured wall-mounted controls including remote holder and multi-switch panel for proper fan operation and lighting control.
Raleigh, NC 27607
Responded to no airflow complaint in guest bedroom and guest bathroom. Accessed attic space and inspected multi-zone HVAC system with HZ311 control panel and associated ductwork routing. Located disconnected flexible ductwork serving affected zones and reconnected ducts to proper supply boots, securing all connections with metal strapping. Verified proper airflow restoration to both rooms and confirmed zone damper operation through control system.
Responded to no airflow complaint in guest bedroom and guest bathroom. Accessed attic space and inspected multi-zone HVAC system with HZ311 control panel and associated ductwork routing. Located disconnected flexible ductwork serving affected zones and reconnected ducts to proper supply boots, securing all connections with metal strapping. Verified proper airflow restoration to both rooms and confirmed zone damper operation through control system.
Connor G.
Connor G. Checked in
Responded to no airflow complaint in guest bedroom and guest bathroom. Accessed attic space and inspected multi-zone HVAC system with HZ311 control panel and associated ductwork routing. Located disconnected flexible ductwork serving affected zones and reconnected ducts to proper supply boots, securing all connections with metal strapping. Verified proper airflow restoration to both rooms and confirmed zone damper operation through control system.
Raleigh, NC 27607
Responded to service call regarding plumber receiving electrical shock when attempting to turn off main breaker during water heater replacement. Performed comprehensive electrical safety inspection of main service panel and exterior electrical equipment mounted on brick wall. Inspected meter base, main disconnect panel, and all associated breakers including 50A tandem breakers serving water heater circuit. Verified proper grounding, checked for energized components on exterior panel enclosure, and tested for voltage leakage or fault conditions that could have caused the shock incident. Inspected garage electrical outlets and switches that were previously exposed to water from burst pipe to ensure circuits were safe and dry before restoration of power. Provided customer with assessment of electrical system condition and explanation of safety concerns related to the incident.
Responded to service call regarding plumber receiving electrical shock when attempting to turn off main breaker during water heater replacement. Performed comprehensive electrical safety inspection of main service panel and exterior electrical equipment mounted on brick wall. Inspected meter base, main disconnect panel, and all associated breakers including 50A tandem breakers serving water heater circuit. Verified proper grounding, checked for energized components on exterior panel enclosure, and tested for voltage leakage or fault conditions that could have caused the shock incident. Inspected garage electrical outlets and switches that were previously exposed to water from burst pipe to ensure circuits were safe and dry before restoration of power. Provided customer with assessment of electrical system condition and explanation of safety concerns related to the incident.
Tim D.
Tim D. Checked in
Responded to service call regarding plumber receiving electrical shock when attempting to turn off main breaker during water heater replacement. Performed comprehensive electrical safety inspection of main service panel and exterior electrical equipment mounted on brick wall. Inspected meter base, main disconnect panel, and all associated breakers including 50A tandem breakers serving water heater circuit. Verified proper grounding, checked for energized components on exterior panel enclosure, and tested for voltage leakage or fault conditions that could have caused the shock incident. Inspected garage electrical outlets and switches that were previously exposed to water from burst pipe to ensure circuits were safe and dry before restoration of power. Provided customer with assessment of electrical system condition and explanation of safety concerns related to the incident.
Raleigh, NC 27603
Responded to electrical safety concern following plumber incident at main service panel where energized conductors were contacted during water heater replacement work. Performed comprehensive electrical testing and diagnostics at exterior main breaker panel using Fluke 323 True RMS clamp meter to verify system voltage and identify potential hazards. Measured and documented voltage readings showing 120.6V AC at panel, confirming proper line voltage, and additional readings of 24.10V AC at secondary test points. Investigation revealed electrical system remained energized during attempted shutdown, indicating potential issues with main breaker operation or improper conductor identification. Provided homeowner with assessment findings and peace of mind regarding electrical system safety following water damage incident in garage that had previously affected outlets and circuits.
Responded to electrical safety concern following plumber incident at main service panel where energized conductors were contacted during water heater replacement work. Performed comprehensive electrical testing and diagnostics at exterior main breaker panel using Fluke 323 True RMS clamp meter to verify system voltage and identify potential hazards. Measured and documented voltage readings showing 120.6V AC at panel, confirming proper line voltage, and additional readings of 24.10V AC at secondary test points. Investigation revealed electrical system remained energized during attempted shutdown, indicating potential issues with main breaker operation or improper conductor identification. Provided homeowner with assessment findings and peace of mind regarding electrical system safety following water damage incident in garage that had previously affected outlets and circuits.
Tim D.
Tim D. Checked in
Responded to electrical safety concern following plumber incident at main service panel where energized conductors were contacted during water heater replacement work. Performed comprehensive electrical testing and diagnostics at exterior main breaker panel using Fluke 323 True RMS clamp meter to verify system voltage and identify potential hazards. Measured and documented voltage readings showing 120.6V AC at panel, confirming proper line voltage, and additional readings of 24.10V AC at secondary test points. Investigation revealed electrical system remained energized during attempted shutdown, indicating potential issues with main breaker operation or improper conductor identification. Provided homeowner with assessment findings and peace of mind regarding electrical system safety following water damage incident in garage that had previously affected outlets and circuits.
Raleigh, NC 27603
Responded to service call regarding previously installed dedicated grounding wire running from main residence to detached shed. Homeowner reported accidentally striking and partially exposing buried wire during excavation work in yard, with approximately 15 feet of conductor now above grade. Conducted thorough site inspection of affected area and traced wire path from house connection point to shed terminus. Verified wire routing, assessed depth of burial along accessible portions of run, and examined exposed section for physical damage to insulation or conductors. Confirmed grounding wire integrity and proper connections at both termination points. Documented current conditions of installation with photographs showing yard terrain, exposed soil areas where excavation occurred, and overall property layout including fence lines and structures. Advised homeowner on proper burial depth requirements per electrical code and discussed options for remediation to restore wire to compliant unde
Responded to service call regarding previously installed dedicated grounding wire running from main residence to detached shed. Homeowner reported accidentally striking and partially exposing buried wire during excavation work in yard, with approximately 15 feet of conductor now above grade. Conducted thorough site inspection of affected area and traced wire path from house connection point to shed terminus. Verified wire routing, assessed depth of burial along accessible portions of run, and examined exposed section for physical damage to insulation or conductors. Confirmed grounding wire integrity and proper connections at both termination points. Documented current conditions of installation with photographs showing yard terrain, exposed soil areas where excavation occurred, and overall property layout including fence lines and structures. Advised homeowner on proper burial depth requirements per electrical code and discussed options for remediation to restore wire to compliant unde
Tim D.
Tim D. Checked in
Responded to service call regarding previously installed dedicated grounding wire running from main residence to detached shed. Homeowner reported accidentally striking and partially exposing buried wire during excavation work in yard, with approximately 15 feet of conductor now above grade. Conducted thorough site inspection of affected area and traced wire path from house connection point to shed terminus. Verified wire routing, assessed depth of burial along accessible portions of run, and examined exposed section for physical damage to insulation or conductors. Confirmed grounding wire integrity and proper connections at both termination points. Documented current conditions of installation with photographs showing yard terrain, exposed soil areas where excavation occurred, and overall property layout including fence lines and structures. Advised homeowner on proper burial depth requirements per electrical code and discussed options for remediation to restore wire to compliant unde
Raleigh, NC 27603
Completed comprehensive preventive maintenance on residential HVAC system including full 80-point inspection of heating and cooling components. Performed outdoor coil cleaning on condenser unit, burner cleaning, gas pressure adjustment, and thorough safety inspections. Inspected and verified proper operation of damper actuator motor, ductwork connections, and all mechanical components to ensure optimal system performance.
Completed comprehensive preventive maintenance on residential HVAC system including full 80-point inspection of heating and cooling components. Performed outdoor coil cleaning on condenser unit, burner cleaning, gas pressure adjustment, and thorough safety inspections. Inspected and verified proper operation of damper actuator motor, ductwork connections, and all mechanical components to ensure optimal system performance.
Hayes H.
Hayes H. Checked in
Completed comprehensive preventive maintenance on residential HVAC system including full 80-point inspection of heating and cooling components. Performed outdoor coil cleaning on condenser unit, burner cleaning, gas pressure adjustment, and thorough safety inspections. Inspected and verified proper operation of damper actuator motor, ductwork connections, and all mechanical components to ensure optimal system performance.
Raleigh, NC 27605
Conducted sales consultation for replacement of 16-year-old HVAC system experiencing chronic refrigerant loss and freeze-up issues. Inspected existing equipment in attic space, including air handler, ductwork, and humidifier component, documenting current system configuration and condition with photos. Provided replacement options and recommendations based on system age and ongoing operational problems.
Conducted sales consultation for replacement of 16-year-old HVAC system experiencing chronic refrigerant loss and freeze-up issues. Inspected existing equipment in attic space, including air handler, ductwork, and humidifier component, documenting current system configuration and condition with photos. Provided replacement options and recommendations based on system age and ongoing operational problems.
Joe B.
Joe B. Checked in
Conducted sales consultation for replacement of 16-year-old HVAC system experiencing chronic refrigerant loss and freeze-up issues. Inspected existing equipment in attic space, including air handler, ductwork, and humidifier component, documenting current system configuration and condition with photos. Provided replacement options and recommendations based on system age and ongoing operational problems.
Raleigh, NC 27612
Responded to a non-functioning three-way switch issue in the hallway stairwell where the upstairs switch could not turn off the light when activated from the downstairs location. Diagnosed and corrected the improper wiring configuration between the two three-way switches, restoring proper operation so the light can now be controlled from both the upper and lower landing positions.
Responded to a non-functioning three-way switch issue in the hallway stairwell where the upstairs switch could not turn off the light when activated from the downstairs location. Diagnosed and corrected the improper wiring configuration between the two three-way switches, restoring proper operation so the light can now be controlled from both the upper and lower landing positions.
Bryant C.
Bryant C. Checked in
Responded to a non-functioning three-way switch issue in the hallway stairwell where the upstairs switch could not turn off the light when activated from the downstairs location. Diagnosed and corrected the improper wiring configuration between the two three-way switches, restoring proper operation so the light can now be controlled from both the upper and lower landing positions.
Raleigh, NC 27612
Review
Thomas did a great job with the summer seasonal tuneup of our three air conditioning systems. He really took the time to make sure everything was up to par and ready to go for the warm season.
Christer - Raleigh, NC 27612
Review
Excellent Experience!
Mike - Raleigh, NC 27603
Review
Aaron was very good and understood what I told him. Thanks for all you do
Robin - Raleigh, NC 27607
Review
I have had many service people come to my house and work, Jeff Lawrence was definitely one of the best. Very courteous and willing to answer any questions I had. Dawson Electric is lucky to have him on their staff. Great Job.
Robert - Raleigh, NC 27606
Review
Keith provided excellent service today. It’s so nice to know both our heating and cooling units are working as they should. The service was excellent.
Janet - Raleigh, NC 27615
Review
LIFESAVERS! If I could give 6 stars, I would. Nick was amazing and I'm so thankful to have found people who care. He was here ALL day getting our power restored and putting up with the chaos of my family. 🙂 VERY HAPPY!
Renee Sember - Raleigh, NC 27606
Response from Dawson's Electric & Air:

Renee, wow! Thank you so much for this incredible review! We’re beyond grateful for your kind words and are so glad Nick was able to take care of everything and get your power restored. Spending the whole day to make sure your home was safe and up and running is exactly the level of service we strive for, and we’re thrilled to hear he made such a positive impact. We truly appreciate your patience and hospitality while he worked through it all (family chaos included 😊). It means a lot to know you felt cared for throughout the process. Thank you again for trusting Dawson’s, we’re always here when you need us!

Review
Curtis is very knowledgeable and helpful! He figured out what was wrong almost immediately and solved the problem. He really knows his stuff! Today he had Preston with him and he helped as well (his height is a true asset!). Always impressed by Dawson’s employees! And a special thank you to Amanda for calling Curtis back for me so quickly! Very happy with Dawson company!
Louise - Raleigh, NC 27603
Review
All servicemen-technicians provide services that can be trusted. They always thoroughly explain the work & answer any of my questions . They just completed electrical upgrades to my older home. Everyone at Dawson’s makes me feel that I can have Better “Peace of Mind!”
Evelyn - Raleigh, NC 27606
Review
These guys did a great job. Cleaned up everything and looks great.
Robert - Raleigh, NC 27606
Review
I enjoyed meeting Aaron today, he was very friendly and professional. He arrived on time and performed the work requested. I appreciate him pointing out a plumbing problem about which I was unaware.
James - Raleigh, NC 27617
Review
I had Dawson Electric install a generator interlock and outside inlet for my generator. Charlie visited to estimate the Job. He was personable and professional. He had to come back to complete the job after permitting was done and the parts arrived. He did the work with another electrician and from what I could tell did an excellent job. I
James - Raleigh, NC 27617
Review
Excellent Servince and Attention.
Dan - Raleigh, NC 27612
Review
Aaron was incredible. He's always very honest and answers all of my questions.
Jim - Raleigh, NC 27603
Review
Fantastic service for the estimate. Very thorough.
Robert - Raleigh, NC 27606
Review
Excellent service
Dustin - Raleigh, NC 27606
Review
Jonathan has worked with me several times, and every time he is thorough, knowledgeable, and completely professional. I am always confident that his work is done properly, safely, and to the highest standards.
Beth - Raleigh, NC 27612
Review
We would have him back again.
Jeff - Raleigh, NC 27603
Review
Excellent customer service
Brent - Raleigh, NC 27614
Review
It was nice to have him set everything up ahead of time and get to business. He gave several quotes on the lights that worked well for us. He's welcome back anytime!
Jeff - Raleigh, NC 27603
Review
Very knowledgeable and genuine
Sharon - Raleigh, NC 27609
Review
Great service.
Tony - Raleigh, NC 27608
Review
Friendly, prompt and professional
Carol - Raleigh, NC 27601
Review
The proof is in the pudding….Hope it all works as planned!!!
Joanna - Raleigh, NC 27609