Recent Jobs and Reviews in Raleigh, NC
Job Locations and Reviews
Responded to service call for tripping breaker affecting living room and dining room circuits in 2025 construction home. Investigated electrical panel and identified overloaded circuit causing nuisance tripping. Inspected existing chandelier fixture and recessed lighting in living room with 9-foot ceilings. Replaced flush mount light fixtures as requested, verified proper wiring connections, and tested circuit loads. Confirmed all lighting fixtures operational and breaker stabilized after correcting circuit imbalance.
Completed installation of customer-supplied level 2 hardwired Tesla charging unit, replaced expired smoke and carbon monoxide detectors throughout the residence, and installed dimmer switch controls for hallway recessed lighting fixtures. All electrical connections were properly terminated, devices were tested for proper operation, and work areas were left clean and ready for use.
Responded to service call at 2005-built residential property to address smoke detector wiring concerns. Upon arrival, performed comprehensive inspection of all smoke alarms throughout the home following report from previous contractor indicating devices were not hardwired. Evaluated existing smoke detector installations, confirmed mounting locations, and assessed electrical infrastructure requirements for proper interconnected hardwired system installation per current code requirements.
We had our 28 year old 400 amp electric service replaced. They did a great job of installing the new panels with whole house surge protection and a new meter. We had no power for the day, as expected, but they worked efficiently and were able to get Duke Power people and Wake County inspectors out pretty quickly. We had power back on by 3pm. It was expensive ($12K), but that’s just what they cost. Like a. new HVAC, only different.
Responded to commercial electrical service call for breaker issue preventing compressor operation. Inspected electrical panel and identified faulty 30-amp Square D circuit breaker with visible signs of deterioration, corrosion, and contamination on housing and contacts. Breaker exhibited failure to maintain proper connection, causing compressor equipment to remain inoperable. Documented panel condition showing multiple aged circuit breakers with accumulated debris and oxidation throughout the distribution system.
Responded to warranty recall for incomplete panel cover installation from previous service visit. Upon arrival, confirmed electrical panel cover had been left off after prior work, leaving interior circuit breakers and electrical components exposed. Properly secured and reinstalled panel cover to restore safety compliance and protect electrical system from environmental exposure and accidental contact hazards.
Completed assessment of electrical service panel located in basement for EV charger installation in garage of 23-year-old residence. Evaluated existing panel capacity, breaker availability, and circuit routing requirements from basement panel to garage location. Confirmed customer-provided charger was on-site and documented panel configuration, including mechanically interlocked breakers and current circuit distribution, to determine feasibility and specifications for dedicated EV charger circuit installation.
Responded to electrical recall for tripped breaker causing air conditioning system failure. Inspected junction box with multiple wire connections and tested voltage at conduit penetration point, measuring 22.2 volts. Documented existing wiring configuration with wire nuts and evaluated electrical connections for proper operation and safety compliance.
Completed comprehensive electrical service upgrade including installation of two new 40-space main breaker panels with copper busbars and breakers, 400-amp meter socket on exterior, code-compliant grounding system with two ground rods, whole home surge protectors on both panels, and generator interlock kit on left panel. Coordinated scheduled power drop with utility company for disconnect and reconnect services. All work performed under permit and qualifies for capital improvement designation.
Completed annual 32-point electrical system evaluation in response to unusual odor concerns in basement. Performed comprehensive electrical panel maintenance including inspection of 200A main breaker, torqued all circuit breaker connections, and verified proper labeling of all circuits serving upstairs hall, bedrooms, office, receptacles, washer, dishwasher, and dryer. Conducted GFCI/shock protection outlet and breaker testing throughout the home to ensure proper ground fault protection. Tested all AFCI/fire protection breakers for proper arc fault detection functionality. Performed smoke and CO2 detector maintenance including battery replacement and functional testing of all units. Replaced customer-supplied light bulbs in fixtures up to 12 feet and cleaned ceiling fans up to 12 feet. All electrical components found to be functioning properly with no electrical issues identified that would cause unusual odors.
Responded to service call for smoke detectors that spontaneously activated without apparent cause, prompting fire department response that found no fire or hazardous conditions. Inspected electrical panel and smoke detector system throughout the home to identify potential cause of false alarm. Presented homeowner with whole home smoke and carbon monoxide detector upgrade solution, including installation of four new smoke detectors in bedrooms and three new combination smoke/CO detectors in hallways with warranty coverage.
Very pleased!
Went well beyond service that was expected
Excellent Service
Thank you for your 5-star review, Dinah! We truly appreciate you choosing Dawson's Electric & Air for your electrical upgrade project. Our team was happy to help improve the safety and reliability of your home's electrical system with the replacement of your exterior meter and panel combination, installation of an updated grounding system, and water line bonding. These upgrades play an important role in protecting your home and ensuring your electrical system meets current safety standards. Thank you again for trusting Dawson's Electric & Air with your electrical service needs. We appreciate your support and look forward to helping with any future electrical, heating, or air conditioning projects.
All Materials were on hand, No need to run to the shop for parts …
Excellent service and a very reasonable price. Tim was very friendly, polite, knowledgeable and respectful of my property. He took the time to explain what was causing the problem with my doorbell and electrical outlets and how he could repair it. There was no pressure, and he explained everything he was doing step by step. Nothing was done without my permission, which avoided any surprises. He replaced my doorbell, repaired the chime and reset the outlets in the garage and outside my home. I couldn't be happier with the service I received and I would definitely recommend this company.
Thank you so much for your wonderful review, Diane! We're delighted to hear that Tim provided the excellent service, clear communication, and professionalism that we strive to deliver on every electrical service call. Electrical issues like faulty doorbells, non-working electrical outlets, and tripped GFCI outlets can be frustrating, so we're glad Tim was able to quickly diagnose the problem, explain the repairs, and keep you informed every step of the way. At Dawson's Electric & Air, we believe homeowners should always feel comfortable and confident in the work being performed, with no pressure and no surprises. We're thrilled that your doorbell, chime, garage outlets, and outdoor outlets are all working properly again. Thank you for trusting Dawson's Electric & Air with your home's electrical repairs and for recommending our team. We'll be sure to share your kind words with Tim. We appreciate the opportunity to serve you and look forward to helping with any future electrical needs!
Tim was awesome ! Extremely knowledgeable and professional and very kind
Thank you, Karen, for your kind words and 5-star review! We're so glad to hear that Tim provided such a positive experience. His knowledge, professionalism, and commitment to excellent customer service are qualities we value highly at Dawson's Electric & Air. We appreciate you trusting our team with your electrical service needs. We'll be sure to share your feedback with Tim, as we know he'll be happy to hear it. Thank you for choosing Dawson's Electric & Air, and please don't hesitate to reach out if you ever need electrical repairs, upgrades, or other home services in the future!
Tim was incredibly knowledgeable and had great recommendations about the priority of things to fix around my house. Will definitely continue to use Dawson's for on-going maintenance and installations at my home.
Thank you for the great review, Brian! We’re glad Tim was able to help identify the electrical issues in your home and provide clear, honest recommendations on what repairs should be prioritized. When it comes to breaker problems, power surge damage, and overall electrical safety, our goal is to give homeowners the information they need to make confident decisions about their electrical system. We appreciate your trust in Dawson’s Electric & Air for your electrical repairs, maintenance, and future installations. We look forward to being your go-to team for reliable electrical service and helping keep your home safe and powered for years to come. Thanks again for choosing Dawson’s Electric & Air!
I had a great experience and couldn’t be happier with the service! From the moment Charles arrived, he was friendly, professional, and made me feel completely at ease. He took the time to thoroughly explain everything he was doing and walked me through the estimates in detail, making sure I understood exactly what was needed and why.
Our safety inspection through the membership plan is well worth it especially when someone like Charlie shows up at your door! Charlie is not only knowledgeable, he shares his honest opinions on what should be replaced and why. He isn’t pushy and gave us a complete rundown of our home’s electrical safety needs. We felt so comfortable having him in our home. He is super friendly and pretty funny too! Our new puppy took a special liking to him as well! (sorry about that lol) Highly recommend Charlie!!
Very professional quick to resolve.
Bryant was prompt, professional, respectful, and efficient. Couldn't ask for more!
Excellent Experience!
I have had many service people come to my house and work, Jeff Lawrence was definitely one of the best. Very courteous and willing to answer any questions I had. Dawson Electric is lucky to have him on their staff. Great Job.
LIFESAVERS! If I could give 6 stars, I would. Nick was amazing and I'm so thankful to have found people who care. He was here ALL day getting our power restored and putting up with the chaos of my family. 🙂 VERY HAPPY!
Renee, wow! Thank you so much for this incredible review! We’re beyond grateful for your kind words and are so glad Nick was able to take care of everything and get your power restored. Spending the whole day to make sure your home was safe and up and running is exactly the level of service we strive for, and we’re thrilled to hear he made such a positive impact. We truly appreciate your patience and hospitality while he worked through it all (family chaos included 😊). It means a lot to know you felt cared for throughout the process. Thank you again for trusting Dawson’s, we’re always here when you need us!
Curtis is very knowledgeable and helpful! He figured out what was wrong almost immediately and solved the problem. He really knows his stuff! Today he had Preston with him and he helped as well (his height is a true asset!). Always impressed by Dawson’s employees! And a special thank you to Amanda for calling Curtis back for me so quickly! Very happy with Dawson company!
All servicemen-technicians provide services that can be trusted. They always thoroughly explain the work & answer any of my questions . They just completed electrical upgrades to my older home. Everyone at Dawson’s makes me feel that I can have Better “Peace of Mind!”
I had Dawson Electric install a generator interlock and outside inlet for my generator. Charlie visited to estimate the Job. He was personable and professional. He had to come back to complete the job after permitting was done and the parts arrived. He did the work with another electrician and from what I could tell did an excellent job. I
Excellent Servince and Attention.
