Recent Jobs and Reviews in Raleigh, NC
Raleigh, NC at a glance
Dawson's Electric & Air has completed 25 jobs in Raleigh, NC between October 2026 and November 2026.
The 39 customer reviews shown here average 5.0 out of 5.
The most recent job was on November 10, 2026.
Dawson's Electric & Air has completed 1,084 jobs in Raleigh, NC in the last 12 months. The first job there was in February 2015.
Job Locations and Reviews
Performed seasonal heating and cooling maintenance on two systems, including an 80-point inspection on each unit, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and safety inspections. Borescope inspection revealed heavy frost accumulation on the evaporator coil, and the blower wheel showed a fine layer of dust buildup, indicating restricted airflow that warrants further evaluation.
Performed a post-installation quality control inspection on a new R-454B (A2L) system, verifying refrigerant charge with a digital manifold gauge at 95.2 psig suction and 226.7 psig discharge, with superheat at 18.3°F and subcooling at 6.1°F. Identified a defective valve during the inspection and arranged for replacement, and documented the customer's report of the furnace continuing to call for heat uncontrolled, requiring the breaker to be shut off, so the thermostat can be evaluated to rule out a control issue versus the valve or heating element.
Very nice man,took alot of time to check everything out and what he felt was going on.I feel more at ease after his visit.
Installed customer-provided thermostat by mounting the base plate level on the wall and preparing the low-voltage control wiring (red, green, white, and blue conductors) for termination at the Rc, G, W1, and Y1 terminals. Verified the wiring and mounting for proper thermostat connection and operation.
Responded to a no-heat complaint with the furnace not cycling on until the thermostat was set above the desired temperature. Inspection of the blower assembly revealed a blower wheel heavily caked with dust and debris, and the blower motor terminal block and spade connectors were corroded, discolored, and covered in lint and grime. These conditions restrict airflow and degrade electrical connections, which can cause inconsistent furnace operation and erratic heating cycles. Findings were documented with photos for the homeowner's review.
Performed preventive maintenance on one system, including an 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and safety inspections. Inspected the outdoor unit control compartment, finding wiring and components in good condition with only light dust and no signs of damage, and identified a corroded, rusted igniter assembly with burnt debris during service.
Performed a complete heating and cooling maintenance on the second-floor system, including an 80-point inspection, outdoor coil cleaning, burner assembly cleaning, gas pressure adjustment, and safety inspections. Measured static pressure at 0.23 inH2O and noted worn, peeling foil mastic sealant at a duct joint, recommending resealing to prevent air leakage.
Performed preventive maintenance on one 7-year-old heating and air system, including an 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment as needed, and safety inspections. Verified electrical performance with a true RMS clamp meter (35.18 A measured) and checked system temperatures with a digital thermometer. Capacitor replacement was discussed as a recommendation.
Performed a complete heating and air maintenance on two units, including an 80-point inspection on each system, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and safety inspections. Inspection revealed heavily soiled, deteriorating duct liner insulation with separation at the seams, along with oxidation and corrosion on the coil section's copper return bends and end plate, which are recommended for further evaluation and equipment documentation.
Removed the blower assembly from the air handler and cleaned the blower wheel and housing to remove accumulated dust and debris. Disconnected and reconnected the motor wiring harness, then reinstalled the assembly and secured it with the motor bracket and mounting hardware, with all wiring bundled and fastened.
Performed a complete heating and air maintenance on an 8-year-old system, including an 80-point inspection, outdoor coil cleaning, and burner cleaning. Cleaned the flame sensor and inspected the hot surface igniter and limit switch, finding the components intact with no visible damage. Adjusted gas pressures as needed and completed all safety inspections.
Tested the run capacitor on the downstairs system and found it measuring 37.4 µF against a rated 45.5 µF, which is below manufacturer tolerance and could prevent the system from starting. Replaced the failing capacitor with a correctly rated unit, verified proper operation, and confirmed the system cycles on normally.
Performed a complete heating and air conditioning maintenance on the system, including an 80-point inspection, outdoor coil cleaning, burner cleaning, and gas pressure adjustment to manufacturer specifications. Verified temperature readings with a digital thermometer and inspected the outdoor electrical disconnect and breaker panel serving the A/C, completing all safety inspections with no damage, corrosion, or concerns noted.
I have four units in Connor was fantastic. He reviewed everything he was doing and made recommendations as well. Really appreciate everything.
Performed a preventative maintenance tune-up on four HVAC systems (three installed in 2007, one in 2022), including inspection of system components, operational checks, and verification of proper performance. Inspected the gas supply infrastructure, including the exterior meter assembly and regulators, noting minor surface corrosion and paint wear on piping fittings, and confirmed the interior flexible gas connections to the furnace are properly tagged and routed. Recommended enrolling in a maintenance membership for continued bi-annual service going forward.
Performed preventive maintenance on a 2-year-old system, including a complete 80-point inspection, outdoor condenser coil cleaning, burner cleaning, and gas pressure adjustment to specification. Safety inspections were completed, and the condenser coil base was found to have heavy accumulation of wet leaf litter and debris restricting airflow, which should be cleared to maintain proper drainage and coil performance.
Performed preventive maintenance on two split systems (4–7 years old), including an 80-point inspection on each unit, outdoor condenser coil cleaning, burner cleaning, and gas pressure adjustment to manufacturer specifications. Verified electrical operation with a true-RMS clamp meter (measured 33.14 A AC) and completed safety inspections, noting a dusty evaporator coil, debris buildup, and corrosion on the air handler cabinet panel.
Performed seasonal heating and cooling maintenance on two units, including an 80-point inspection on each, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and safety inspections. Documented rust and corrosion on the heat exchanger sections and blower assembly, along with dust and debris buildup, and recommend monitoring these components at future visits.
Performed seasonal heating and cooling maintenance on one system, including an 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment as needed, and safety inspections. Documented system condition, noting dust and grime buildup with light surface rust on the blower wheel and minor oxidation at the evaporator coil copper return bends.
Performed complete heating and cooling maintenance on two systems, including an 80-point inspection per unit, outdoor coil cleaning, burner cleaning, gas pressure adjustment as needed, and safety inspections. Verified flame sensor condition and measured component amperage with a clamp meter to confirm proper electrical operation, with corrosion noted on the furnace vent piping.
Performed preventative maintenance on one 4-5 year old split heating and cooling system, including a complete 80-point inspection of the furnace/air handler and outdoor condenser. Cleaned the outdoor condenser coils and burners, adjusted gas pressures to manufacturer specifications, and inspected electrical controls and wiring in both the air handler and condenser compartments. Completed safety inspections, with the system operating properly at the conclusion of the visit.
Inspected the condensate pump and float switch safety installation in the crawl space and found the low-voltage safety switch wiring had not been terminated to the control circuit. Stripped and connected the float switch leads to the air handler's control board terminals to restore condensate overflow shutoff protection, then verified the connections were secure and the installation was complete.
Performed a complete heating and cooling maintenance, including an 80-point inspection on each unit, outdoor coil cleaning, and burner cleaning. Adjusted gas pressures as needed, verified the gas valve, pressure switches, and ignition components, and completed safety inspections. Inspected the interior of the supply ductwork and found the insulation lining intact.
Performed a complete heating and air maintenance on one system, including an 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment as needed, and safety inspections. Verified operation and thermostat settings, and checked the insulated refrigerant lines and condensate connections in the attic space.
Performed seasonal heating and air maintenance on a 2025 installation, including an 80-point inspection on each unit, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and safety inspections. Inspected the blower wheel and housing with no rust, frost, or major damage found. Noted moisture staining near the open condensate drain line termination in the crawl space, which should be monitored for proper drainage.
Responded to a possible recall for a heat pump system with an inoperative outdoor condenser fan and room-temperature air delivery. Inspected the crawlspace and found a damaged zone damper actuator with exposed wiring and shredded foil-faced duct wrap, along with wrinkled, stained flexible duct insulation sleeves and crushed duct sections consistent with prior moisture exposure. The outdoor fan motor and related components were not verified in the information provided, so further diagnosis of the condenser fan circuit, capacitor, and contactor is recommended.
Performed a complete heating and air maintenance on one system, including an 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment as needed, and safety inspections. Verified the condensate drain line slope with a level and confirmed it was properly supported on its pier, with no visible damage, rust, or frost noted in the crawl space.
Excellent customer service very informational!
Connor was excellent.
Perfect service!
Hayes Hall was the technician who came to my home. Hayes was very respectful and friendly when coming to my house and diagnosed my issue diligently. He explained what my issue a couple of times so I had a full understanding. Hayes gave me all of my options with no sales pressure. We decided on a solution and Hayes did a repair for me promptly. Highly recommend Dawsons and Hayes specifically.
Thank you, William! We’re so happy to hear Hayes took such great care of you! Taking the time to explain the issue, walk through your options, and help you feel comfortable with your decision is exactly the kind of experience we want every customer to have. We’ll be sure to share your kind words with Hayes! Thank you for recommending Dawson’s Electric and Air and trusting us with your HVAC repair needs throughout the Triangle area.
Thomas was great. Professional and knowledgeable. Thank you
I am very satisfied with the service provided. I received timely notifications from scheduling to communication regarding the order of a replacement inverter board for my HVAC unit. Connor thoroughly inspected the outdoor fan unit, diagnosed the issue, and promptly ordered the part necessary. The return service was scheduled in the time frame promised and the part was installed in a timely manner. Excellent communication and workmanship.
Thank you, Nathan! We’re so glad Connor provided excellent HVAC repair service and kept you informed every step of the way. Clear communication and quality workmanship are important to us, and we’re happy to hear you had such a positive experience. We’ll be sure to share your kind words with Connor! Thank you for choosing Dawson’s Electric and Air for your heating and cooling needs in the Fuquay-Varina and Triangle area.
Connor did a great job diagnosing the problem, explaining everything to us and showing us pictures. He throughly explained all our options and answered any question we had before fixing our unit. I would definitely recommend.
Thank you, Katie! We’re so glad Connor took the time to walk you through his findings, show you pictures, and explain your options so you felt confident moving forward with the repair. We love hearing that our team makes the process easy to understand! We’ll be sure to share your kind words with Connor. Thank you for recommending Dawson’s Electric and Air!
The installers were professional, knowledgeable, customer focused and personable
Great customer experience!
Service great, Dawson friendly, professional and knowledgeable. Was impressed that I submitted service request 11 pm last night and got phone call at 7am to schedule.
Aaron was punctual with a call ahead of his eta. He inspected my issue thoroughly and gave relevant and honest advice with the best and honest solution to move forward to rectify my exhaust fan issues.
Great service
Thank you for the 5-star review, Julie! We’re glad our team could help get the electrical outlets in your mudroom and kitchen bay window working properly again. We know even one outlet not working can be an inconvenience, especially when you rely on those outlets every day. We appreciate you trusting Dawson’s Electric & Air with your home’s electrical needs and taking the time to leave us a review. We’re always here when you need a dependable local electrician!
Thank you for the 5-star review, Megan! We truly appreciate you choosing Dawson’s Electric & Air for your Peace of Mind HVAC maintenance visit. Regular HVAC maintenance is a great way to help keep your system running efficiently and your home comfortable throughout the year. We appreciate your trust in our team and look forward to taking care of your HVAC system for years to come!
Thorough and skilled service person !
Thank you so much for the 5-star review, Mary! We truly appreciate you choosing Dawson’s Electric & Air to take care of your home’s HVAC system. Our team was happy to help get your air conditioner back to performing properly by replacing the condenser fan motor under the parts warranty. We know how important it is to have a dependable air conditioning system, especially here in North Carolina, and we’re always committed to making the repair process as straightforward and stress-free as possible. Thank you again for trusting our team with your HVAC service, Mary. We’re grateful for your business and look forward to being here whenever you need us! 10/20/26 Thank you, Mary! 👍🏻 We’re so glad you were happy with your HVAC maintenance service! Our team takes pride in providing thorough, quality work every visit. We appreciate you choosing Dawson’s Electric and Air to keep your home comfortable throughout the Triangle area!
Tech was outstanding.. did a great job keeping my AC unit running in prime condition. Glad I switched vendors !!
The unit really need a cleaning, he did a nice job.
I got a few quotes from different companies for a full HVAC replacement. Dawsons salesperson was straightforward, no gimmicks. He gave me multiple options, so I could choose what I needed and still stay in my budget. Plus they got me on the schedule quickly since our system was struggling and the temperature was in the 90s. Our install techs worked all day and made sure the system was running before they left. They finished our additional ductwork changes the next day. They were respectful and made sure to clean up before they left both days. I would definitely use them again.
Thank you so much, Kelsie! We’re glad we could make your HVAC replacement process straightforward and stress-free. We believe homeowners should have clear options without the pressure or gimmicks, so they can choose the heating and air conditioning system that best fits their home and budget. We’re also happy our team could get your new HVAC system installed quickly during those 90° temperatures and complete the additional ductwork changes the following day. Our installation team takes pride in doing the job right, treating your home with respect, and cleaning up when the work is complete. Thank you for trusting Dawson’s Electric & Air for your HVAC replacement and ductwork needs. We truly appreciate your recommendation and look forward to helping you again!
The men were polite, friendly, and. respectful of property. They completed the work and cleaned up after themselves.
Air conditioning unit wasn’t working properly and after calling in late afternoon they arrived the next morning. Hayes was so helpful and explained everything succinctly!
Fast response and good communication. Hayes went above and beyond. Would def recommend!
Asked good questions and provided clear and honest feedback
Thank you, Deborah, for your 5-star review! We truly appreciate you choosing Dawson's Electric & Air for your Peace of Mind Membership HVAC maintenance visit. Regular HVAC maintenance is one of the best ways to help keep your heating and air conditioning system operating efficiently, improve reliability, and identify small issues before they become costly repairs. We're grateful for the opportunity to help keep your Raleigh home comfortable year-round. Thank you for being a Peace of Mind Member and for trusting Dawson's Electric & Air with your home's HVAC maintenance. We look forward to serving you again at your next scheduled visit! 10/28/26 Thank you for the 5 stars, Deborah! ⭐ We truly appreciate your support and are grateful you chose Dawson’s Electric and Air!
I called Dawsons and they came out that same day. Connor discovered our issue very quickly and thoroughly checked everything, giving me a detailed account of the system overall. He was very kind and explained everything very well, even bringing it to a level for someone that doesnt know much about this. We will be using this company for all our AC needs for the upcoming years. Also, for other females clients looking for an HVAC service, I felt very safe. This company sends you a photo and bio of the person coming out to your house prior to the appointment.
Thank you so much for sharing your experience, Torie! We’re grateful you chose Dawson’s Electric & Air when you needed same-day AC service in Raleigh. It’s wonderful to hear Connor was able to quickly identify the issue, thoroughly inspect your HVAC system, and explain everything in a clear, easy-to-understand way. We know an HVAC problem can feel stressful, especially when you’re not sure what is going on with your system. Our team works hard to provide honest answers, detailed options, and respectful service so Raleigh homeowners can make confident decisions about their heating and cooling needs. We especially appreciate your kind words about feeling safe and comfortable during your appointment. Sending a technician photo and bio before arrival is one way we help customers know who to expect at their home, and we’re glad that added peace of mind. We’ll be sure to share your feedback with Connor and the rest of our team. Thank you again for trusting Dawson’s Electric & Air with your Raleigh AC repair needs. We look forward to being your go-to HVAC company for years to come!
Aaron was awesome. He provided transparent insight and options. You definitely felt you could trust him because of his transparency. Customers need this instead of just the textbook or money grabbing answers. Santos was also great to work with. He was very friendly and thorough with his work. I did end up with a couple chips in my floor where they didn't put padding down was the only smudge of my experience.
Thank you for sharing your experience and for the 5-star review, Joe! We’re glad to hear Aaron took the time to walk you through the situation and provide clear, transparent options for your HVAC system. Building trust through honest communication and straightforward recommendations is exactly what we strive for at Dawson’s Electric & Air. We never want customers to feel pressured, just informed and confident in the decisions they’re making for their home comfort and safety. We truly appreciate you choosing us and are grateful for your trust in Aaron and our team! 7/27/26 Thank you for your thoughtful 5-star review, Joe! We're honored by your kind words about Aaron and Santos. Providing honest recommendations, transparent communication, and solutions that are truly in our customers' best interests is exactly what we strive for, so we're glad Aaron earned your trust throughout your HVAC replacement experience. We're also happy to hear Santos was friendly, thorough, and delivered quality workmanship during your new HVAC system installation. We do sincerely apologize for the chips in your floor. That certainly isn't the experience we want anyone to have, and we appreciate you bringing it to our attention. Your feedback helps us continue improving our installation process. Thank you again for choosing Dawson's Electric & Air, we're grateful for the opportunity to serve your home and truly appreciate your recommendation.
Hayes was great, very knowledgeable and detailed
Thank you, Miles, for taking the time to leave a review! We’re glad to hear that Hayes provided knowledgeable and detailed service during your visit. At Dawson’s Electric & Air, we know how stressful it can be when your AC isn’t working properly, especially during hot weather. Our HVAC team focuses on quickly diagnosing cooling issues, clearly explaining what’s going on, and providing reliable repair solutions to restore comfort as efficiently as possible. We’ll be sure to share your feedback with Hayes. Thank you for trusting Dawson’s Electric & Air with your air conditioning service, we appreciate the opportunity to help and look forward to assisting you again whenever you need HVAC or electrical support.
Thomas was very professional and friendly when completing my air conditioning service today.
Thank you, George, for your 5-star review! We're delighted to hear that Thomas provided professional and friendly service during your Peace of Mind Membership air conditioning maintenance visit. Regular AC maintenance is an important part of keeping your HVAC system running efficiently, helping to improve performance, extend equipment life, and reduce the risk of unexpected breakdowns during North Carolina's hottest months. We're glad Thomas made your service experience a positive one. Thank you for choosing Dawson’s Electric & Air for your HVAC maintenance needs. We appreciate your membership and look forward to helping keep your home comfortable all year long!
Our AC unit wasnt working during a heat wave on a Saturday! They were able to get me in! Hayes was our tech and he was fantastic. Knowledgeable, respectful, kind and very thorough. We signed a maintenance contract with Dawson because they saved us today!
Thank you, Lisa, for the 5-star review! We’re so glad we were able to get to you quickly during the heat wave on a Saturday and restore your comfort when you needed it most. At Dawson’s Electric & Air, we understand how urgent AC breakdowns can be, especially during extreme North Carolina summer temperatures, so we always work to provide responsive HVAC service when homeowners need it most. We’re happy to hear Hayes provided knowledgeable, respectful, and thorough service while diagnosing and resolving your air conditioning issue. We also truly appreciate you choosing to join our maintenance program. Regular HVAC maintenance helps prevent unexpected breakdowns, improves system efficiency, and keeps your home comfortable year-round. Thank you for trusting Dawson’s Electric & Air. We’re grateful for your support and look forward to continuing to take care of your home’s heating and cooling needs! 6/22/26 Thank you for taking the time to leave us a review! Even when your HVAC system isn’t blowing cold air, we know how important it is to get things back up and running quickly. We’re glad Thomas was able to diagnose the issue and get your system repaired. At Dawson’s Electric & Air, we always aim to provide fast, reliable HVAC repair service and clear communication so homeowners feel taken care of from start to finish. We appreciate your trust in us and look forward to helping you again whenever you need us!
Aaron was very efficient, knowledgeable and got us back in the right direction. Apparently I had been using the wrong “merv” filter and didn’t even know it! I did not feel like he was trying to just sell me a new unit, but the fact he really tried to repair what we had! Very appreciative to him for coming so quickly and cooling us down again.
Thank you for the 5-star review, Felicia! We appreciate you choosing Dawson's Electric & Air for your HVAC maintenance service. Regular heating and air conditioning maintenance is one of the best ways to keep your system running efficiently, identify potential issues early, and help homeowners make informed decisions about their comfort system. We're grateful for the opportunity to inspect your equipment and discuss the options available for your home. Thank you for trusting our team with your HVAC needs. We appreciate your support and look forward to continuing to provide you with reliable heating and cooling service for years to come!
Aaron provided the maintenance today for my “piece of mind” plan. He was friendly, courteous, and so quiet I barely knew he was working. Before and after photos were proof he did! Thank you Aaron for doing such a thorough and professional job!
Thomas did a great job with the summer seasonal tuneup of our three air conditioning systems. He really took the time to make sure everything was up to par and ready to go for the warm season.
Aaron was very good and understood what I told him. Thanks for all you do
Keith provided excellent service today. It’s so nice to know both our heating and cooling units are working as they should. The service was excellent.
These guys did a great job. Cleaned up everything and looks great.
I enjoyed meeting Aaron today, he was very friendly and professional. He arrived on time and performed the work requested. I appreciate him pointing out a plumbing problem about which I was unaware.
Aaron was incredible. He's always very honest and answers all of my questions.
