Recent Jobs and Reviews in Clayton, NC
Clayton, NC at a glance
Dawson's Electric & Air has completed 25 jobs in Clayton, NC between September 2026 and October 2026.
The 14 customer reviews shown here average 5.0 out of 5.
The most recent job was on October 21, 2026.
Dawson's Electric & Air has completed 237 jobs in Clayton, NC in the last 12 months. The first job there was in March 2019.
Job Locations and Reviews
Aaron P.
Performed a second-opinion diagnostic on a 2022 furnace reported to need a blower motor replacement. Inspection of the equipment cabinet found low-voltage wiring and control board connections in place, but also uneven expanding foam sealant around the line set penetration in the cabinet floor, contaminated with dust and debris and with a charred fragment nearby, indicating a possible localized heat or electrical fault that requires further evaluation. Documented findings with photos; the blower motor replacement was not confirmed as the root cause of the no-heat condition.
Clayton, NC 27520
Thomas M.
Responded to a recall-related callback for a previously installed condensate pump leaking in the crawl space of a 2020 system. Inspected the pump, fittings, and condensate piping, documenting mineral deposits, corrosion, and moisture staining at the joints and connection points consistent with an active leak.
Clayton, NC 27520
Ethan N.
Responded to no heat call on recently installed system. Upon arrival, found Honeywell Home smart thermostat displaying 61°F actual temperature with 74°F setpoint and auxiliary heat activated in heat mode. Inspected HZ322 zone control panel and verified proper wiring connections at terminal strips, checked heat stage indicators and zone control functionality. System evaluated under warranty conditions as unit was installed in August. Documented thermostat settings and zone control configuration with photos for warranty review and possible recall investigation.
Clayton, NC 27520
Connor G.
Completed comprehensive tune-up and maintenance inspection on 2-year-old residential HVAC system for new homeowner with unknown maintenance history. Upon inspection, discovered evaporator coil heavily contaminated with accumulated dust and debris, indicating lack of previous maintenance despite relatively new equipment age. Performed electrical diagnostics using clamp meter, recording voltage readings at outdoor unit to verify proper system operation. Documented coil condition and system performance parameters. Advised on necessary cleaning and ongoing maintenance requirements to restore system efficiency and prevent premature equipment failure.
Clayton, NC 27520
Hayes H.
Completed comprehensive heating and air maintenance on 2003 system including 80-point inspection. Performed outdoor coil cleaning, burner cleaning, and adjusted gas pressures to manufacturer specifications. Conducted full safety inspections on all components. Inspected electrical connections at disconnect assembly and verified proper terminal connections. Examined baseboard heating unit and confirmed operational status. All systems tested and operating within normal parameters.
Clayton, NC 27520
Thomas M.
Completed comprehensive heating and air maintenance on two HVAC units (2016 and 2017 models), performing an 80-point inspection on each system. Cleaned outdoor coils and burner assemblies, adjusted gas pressures to manufacturer specifications, and conducted thorough safety inspections. Utilized borescope camera to inspect ductwork interior conditions and differential manometer to verify proper gas pressure readings, ensuring both systems are operating safely and efficiently for the heating season.
Clayton, NC 27527
We started our maintenance program with Dawson Electric for servicing our high-vac unit. We can't tell say enough about how impressed we are with their service. We set things up in July. We never even had to make a call to them - they contacted us about scheduling at the right time. They confirmed ahead of time for the next day- gave an accurate time-frame for the visit, and we're here right on time. Jose Anorez was our technician. He was professional, courteous, and very pleasant to work with. He was thorough when he reviewed the work he performed on our unit. The maintenance form checklist had 90 areas - he highlighted clearly where opportunities existed for consideration and explained clearly the results of the tests that he performed. After that review - one of the areas that would likely need attention now or in the spring we asked him to complete either today or the next visit to our area in the next few weeks. To our surprise he was able to complete that before he left today. Please note- we have always relied on the maintenance program we have been on previously. We changed our service because that business had been bought out and we had fallen through the cracks with their list and updates of their computer system. As a result we were skipped. With not just busy schedules, but injury and health issues had arisen that took me out of my routine. I didn't realize we were skipped for considerable period of time. Our unit is in its 6th year and it was a huge investment when we updated the unit. We had never over the six years missed any servicing until this last 8 months. With new business ownership there the prices had been changed quite a bit- which is what caused me to check out several different area providers. After some careful research we decided to contact Dawson's.had used another service for many years--We feel confident in our choice with Dawson Electric and Air. Their contracted monthly service price is very reasonable and the additional service they provided today was reasonably priced as well. Jose was here two and a half hours and did excellent work. He documented everything he did not only on the form but also pictures were taken of each stage of the work. Everything was sent to me in an email file for my records. This is Top Notch Service - very professional; very friendly; very detailed and thorough. I added just a couple of the photos-- We received over 20 in our review. I know you'll enjoy changing to their service or adding their service- whatever needs you have they'll be honest and forthcoming so you can make a good decision about next steps for your home's comfort and your utility bill staying efficient through the summer and winter months.
Response from Dawson's Electric & Air:
Thank you so much, Susan, for taking the time to share such a detailed review! We’re thrilled to hear you’re already feeling confident in your decision to join the Dawson’s Electric and Air maintenance program. We’re especially glad Jose took the time to be thorough, explain his findings, document everything, and even take care of an item that needed attention before he left. We truly appreciate you recognizing the communication, attention to detail, and care our team puts into every maintenance visit. Thank you for trusting Dawson’s with your home comfort—we’re grateful to have you as part of our maintenance family!
Jose A.
Completed comprehensive heating maintenance and 80-point inspection on 6-year-old residential HVAC system for first-time customer. Performed outdoor coil cleaning, burner cleaning, and verified gas pressures at 350-351 units using dual-port manometer, confirming proper combustion parameters. Conducted full safety inspection of heat pump unit, checked refrigerant lines, and verified all operational components functioning within manufacturer specifications.
Clayton, NC 27520
Jose A.
Completed comprehensive heating and air maintenance on single-system residential unit. Performed 80-point inspection covering all major components including thermostat operation, blower assembly, and outdoor condenser unit. Cleaned outdoor coils to ensure optimal heat transfer efficiency and performed burner cleaning on heating system. Verified and adjusted gas pressures to manufacturer specifications. Conducted complete safety inspections on all system components. Inspected blower wheel assembly for proper operation and cleanliness. All equipment found operating within normal parameters with no deficiencies noted requiring immediate attention.
Clayton, NC 27527
Jose A.
Completed comprehensive heating and air maintenance on 2019 system, including full 80-point inspection of both heating and cooling components. Performed outdoor coil cleaning, burner cleaning, and verified gas pressures with digital multimeter reading 6.944, adjusting as needed to manufacturer specifications. Inspected and serviced condensate drain system, conducted complete safety inspections on all system components, and confirmed proper operation of all equipment.
Clayton, NC 27520
Ethan N.
Responded to callback for recently installed Rheem 4-ton heat pump system with reports of inadequate cooling performance and water leak alert from smart thermostat. Upon arrival, confirmed system was operational but house temperature remained at 74°F despite thermostat set to 70°F. Inspected attic-mounted RH2VY6024STACNJ air handler and RD18AY48AJVCA condenser unit for potential issues related to cooling capacity and drainage concerns. Verified refrigerant lines, condensate drain system, and emergency drain pan operation to address water leak notification. Checked thermostat programming and system staging to ensure proper communication between Honeywell TH2320WF4010/U smart thermostat and variable-speed heat pump. Assessed airflow, filter condition, and ductwork connections at air handler to rule out restricted airflow as cause of insufficient cooling. System evaluated and adjustments made to restore proper cooling performance and resolve drainage alert condition.
Clayton, NC 27527
Jose A.
Completed comprehensive heating and air maintenance including 80-point inspection on HVAC unit. Cleaned outdoor coils, performed burner cleaning, verified and adjusted gas pressures to manufacturer specifications, and conducted thorough safety inspections. All system components operating within normal parameters upon completion.
Clayton, NC 27520
Thomas M.
Responded to no cooling complaint on 7-year-old air conditioning system. Upon arrival, measured supply air temperature at 80.9°F at return air grill, confirming inadequate cooling performance. Inspected air distribution system and documented condition of return air grille showing dust accumulation, indicating potential airflow restriction requiring filter maintenance or replacement to restore proper system operation.
Clayton, NC 27520
Jose A.
Completed comprehensive heating and air maintenance on 2022 Trane condensing unit including 80-point inspection, outdoor coil cleaning, burner cleaning, and safety inspections. Verified proper operation of contactor, control board, and all electrical connections within control panel. Gas pressures checked and adjusted to manufacturer specifications, with all components functioning within normal parameters.
Clayton, NC 27527
Jose A.
Completed comprehensive heating and air maintenance on Rheem system installed in February 2026 under CARE plan coverage. Performed 80-point inspection on heating and cooling components, cleaned outdoor condenser coils, performed burner cleaning, verified and adjusted gas pressures to manufacturer specifications, and conducted complete safety inspections. All systems operating within normal parameters with no deficiencies noted.
Clayton, NC 27520
Jose A.
Completed comprehensive heating and air maintenance on one covered unit including an 80-point inspection. Performed outdoor coil cleaning, burner cleaning, and adjusted gas pressures to manufacturer specifications. Verified pressure differentials using digital manometer, confirming proper airflow through ductwork at 0.11 WC. Inspected air filter condition, which showed clean pleated media with no blockage or damage. Completed all safety inspections with system operating within normal parameters.
Clayton, NC 27520
Thomas M.
Completed comprehensive heating and air maintenance on two HVAC systems, performing 80-point inspections on each unit. Cleaned outdoor coils and burners, adjusted gas pressures to manufacturer specifications, and conducted thorough safety inspections on all equipment. All systems operating within normal parameters upon completion.
Clayton, NC 27520
Jose A.
Completed comprehensive heating and air maintenance on one membership-covered unit, performing an 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustments, and full safety inspections. Verified thermostat operation with Honeywell digital unit displaying proper temperature readings and system mode functionality. Inspected evaporator coil and air handler assembly, confirming proper condensate drainage and internal component condition with no immediate concerns noted.
Clayton, NC 27527
Response from Dawson's Electric & Air:
Thank you for the 5-star review, Guy! We appreciate you choosing Dawson’s Electric & Air and trusting our team with your HVAC maintenance through the Peace of Mind Club. We’re grateful for your continued support and look forward to keeping your home comfortable year-round!
Thomas M.
Completed comprehensive heating and air maintenance on two 2022 systems, performing 80-point inspections on each unit. Cleaned outdoor coils and burners, adjusted gas pressures as needed, and conducted thorough safety inspections. Verified capacitor readings and inspected heat exchanger components to ensure optimal system performance and safe operation.
Clayton, NC 27520
Jose A.
Completed comprehensive heating and air maintenance on three 2025 HVAC units, performing 80-point inspections on each system. Serviced indoor air handler units including burner cleaning, outdoor coil cleaning, gas pressure adjustments, and full safety inspections to ensure optimal system performance and efficiency.
Clayton, NC 27527
Jose A.
Completed comprehensive heating and air maintenance on Rheem Classic package unit including full 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure verification and adjustment, and complete safety inspection. All refrigerant lines, heat exchanger coils, and system components inspected and found operating within manufacturer specifications. System tested and left in proper working condition.
Clayton, NC 27520
Review
The entire service was amazing! Jose was super kind and knowledgeable
Jose A.
Completed comprehensive heating and air maintenance including 80-point inspection on system. Performed outdoor coil cleaning, burner cleaning, and verified gas pressures were within manufacturer specifications. Conducted thorough safety inspections and confirmed electrical readings at disconnect box showing proper voltage at 105V, ensuring all components operating safely and efficiently.
Clayton, NC 27527
Review
Absolutely fantastic! Very friendly staff. Extremely knowledgeable technicians. Quality work. Thomas is awesome!
Thomas M.
Installed two customer-supplied bathroom exhaust fans in residential bathrooms as requested. Both units were mounted to ceiling joists, wired to existing electrical circuits, and tested for proper operation and airflow upon completion.
Clayton, NC 27527
Jose A.
Completed comprehensive heating and air maintenance on 2023 system including 80-point inspection, outdoor coil cleaning, burner cleaning, gas pressure adjustment, and full safety inspection. Inspected attic-mounted HVAC ductwork and verified proper insulation installation around supply lines. Examined blower motor assembly, electrical connections, and control board components to ensure proper operation and safety compliance.
Clayton, NC 27520
Thomas from Dawsons Electric was fantastic! He diagnosed the problem with our mini split system and had us back in the cool air in no time! He was professional and efficient!
Response from Dawson's Electric & Air:
Thank you, Steven! We’re so glad Thomas was able to quickly diagnose the issue with your mini-split system and get you back to enjoying cool air. We know how important it is to have your home’s cooling system working properly, especially when you’re dealing with an unexpected problem. We’ll be sure to pass along your kind words to Thomas. Thank you for choosing Dawson’s Electric & Air and trusting our HVAC team to take care of your home!
Thomas M.
Responded to no cooling complaint on 11-year-old downstairs system that had been inoperative for over 10 days. Previous contractor had diagnosed blower motor failure but failed to follow through with repair. Upon arrival, performed comprehensive diagnostic testing using digital manifold gauges and multimeter to verify system operation and electrical components. Readings indicated 226V supply voltage and refrigerant pressures showing system parameters. Evaluated blower motor assembly and overall unit functionality to determine proper repair solution and provided timeline for parts procurement and installation to restore cooling operation.
Clayton, NC 27527
Thomas M.
Responded to no cooling complaint on 10-year-old system. Upon inspection, found evaporator coil heavily soiled with dust and debris accumulation in attic unit, restricting airflow. Outdoor condensing unit showed signs of age with rust formation on cabinet and grille, though fan operation appeared normal. Documented equipment condition with photos showing compromised coil cleanliness and outdoor unit deterioration requiring attention to restore proper cooling capacity.
Clayton, NC 27527
Review
New A\C installed this week. Arrived on time, explained everything, did a great job and very nice. I had estimates and experiences with other HVac companies and I am very glad I found Dawsons!
Review
The guys were very thorough.
Review
Prompt
Review
Aaron came out to take care of an A/C service issue. He found and fixed the issue in nothing flat. He was very professional and personable to work with.
Review
The overall experience we’ve had with Dawson’s has been great. Ethan was here all day in the heat of our attic installing our new system. He was very polite and professional and did a great job with the install. Thank you Ethan!
Review
Conner was exceptional. He was very professional, knowledgeable and personable. He showed us our repair options and we decided not to throw any more money at our old A/C system. He contacted the office and arranged for Chandler to come right over to give us an estimate on a new system. We were very pleased with the experience and Conner helped us through the process. Thank you Conner
Professional and courteous. I felt that I got an honest assessment of my HVAC system at a very reasonable price.
Response from Dawson's Electric & Air:
Thank you, Mark, for your 5-star review! We’re glad you had a positive experience during your Peace of Mind Membership HVAC maintenance visit in Clayton. Providing honest recommendations, professional service, and thorough system evaluations is a core part of how we help homeowners keep their heating and cooling systems operating safely and efficiently. Regular HVAC maintenance is one of the best ways to extend the life of your system, improve energy efficiency, and identify potential issues before they become costly repairs. We’re happy to hear you felt you received a fair and honest assessment of your HVAC system. Thank you for trusting Dawson’s Electric & Air with your home comfort needs. We appreciate your membership and look forward to serving you for many years to come! 9/8/26 Mark, thank you for the great review! We’re glad our technician was able to take the time to thoroughly troubleshoot your heat pump and air handler and give you an honest assessment of what was happening with your HVAC system. Intermittent issues with an ECM blower motor can be difficult to pinpoint, so we’re glad we were able to test the system carefully, inspect the electrical connections, and make sure everything was operating properly before wrapping up the visit. We believe in being upfront with homeowners about what we find and recommending only the work that is actually needed. We truly appreciate you recognizing our team for being professional, courteous, and fair. Thank you for trusting Dawson’s Electric & Air with your HVAC system!
Review
Conner was professional informative and knowledgeable. Good person to represent your company.
Review
Conner came when he said . He knew what he was doing. He is a Super nice guy.
